Checked out Grand Crystal Seafood Restaurant for dim sum on a weekend. Busy but not too hectic. It's upstairs in Crystal Mall, a few doors down from Marble House Eatery. Dim sum dishes from $7.95 (small) to $12.50 (special). Tea is $1.25/person. - Har kow ($9.50) - Siu mai ($9.50) - Steamed beef balls ($8.75) - Steamed chicken feet ($9.50) - Spareribs & squash with black bean sauce ($8.75) - Beef tendons with special sauce ($10.50) - Bean sheet wraps with meat & enoki ($8.75) - meh - Sticky rice wraps ($10.50) - solid - Rice rolls with prawns & yellow chives ($10.50) - Rice rolls with fish paste & bean sheet ($12.50) - Baked snowy mountain BBQ pork buns ($8.75) - decent but no crispy texture - Deep fried egg tofu w/shrimp & fish paste ($9.50) - Deep fried eggplant w/shrimp & fish paste ($12.50) - lightly battered. Better than the egg tofu - Pan fried prawns with chive dumplings ($9.50) - solid. Filling was stuffed - Piggy steamed cream custard buns ($10.50) - Baked egg custard tarts ($7.95) - butter was overpowering read more

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Located inside Crystal Mall. It's not the best quality dim sum, but it's good value with big portions and they have a wide selection to choose from. A lot of the steamed dim sum like siu mai and ha gow comes with 5 pieces instead of the usual 4. We got our food shortly after ordering and the servers filled our tea and water pots a few times. Inside is very spacious and I've never had to wait long for a table, even during busy hours. There is free underground parking for 3 hours. read more

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The food came out quite quickly. The ribs with black bean sauce was really tasty. The 4 spice green beans was super flavorful. Surprisingly I liked their gai lan. I normally don't enjoy eating this vegetable, but it was seasoned well. I found the Har gow (shrimp dumplings) to be over cooked. The outside literally was soggy and coming apart. I removed the outer layers and just ate the shrimp, which ended up being very tasty. The eggplant, green bean, and squash stir fry had potential, but unfortunately, was underseasoned. The deep fried radish cake could have been more fried, as it found the center to be a touch too soft. The almond cookies were quite tasty. Overall a good experience and I quite enjoyed the food. Staff were attentive and helped to downsize our plates when they noticed that we needed more space. 4.5 stars read more

The food tastes good but the service is not good.The captains treat you good if you order well , otherwise they ignore you They updated the food price but they don't update the website prices that misleading the customer, Overall , I give them only two stars. The restaurant doesn't have enough servers. read more

This place isn't on any top 10 dim sum lists, and I haven't seen it recommended anywhere, but I enjoyed it the most among the dim sum spots I've tried. The service isn't good, even if you speak their language. That said, it's almost a stereotype that Chinese dim sum spots don't have great service, so my expectations were low to begin with. No one checked on us the entire time, and whenever a staff member walked by, I just called out what we needed. It worked, and we got everything we wanted. On the positive side, the shrimp dumplings were massive, about the size of a girl's palm, with a thin, delicate skin that held the filling perfectly. I've tried dumplings at some of the top 10 spots in Richmond, and their skins were often too thick, so this was a big win. I also loved #37, the crispy wild rice rolls wrapped with prawns. Many places serve this, but this is the best I've tried: perfectly crispy on the outside, flavorful, and packed with shrimp. Another standout was #45, the deep-fried whole eggplant with shrimp and fish paste. Rich, savory, and served in a huge portion, it's definitely a dish worth sharing. Some items weren't as impressive. #11 beef tendons with special sauce felt a bit bland despite the sauce, and the chicken feet were smaller than my previous visits. Still, with the satisfying portions and standout dishes, this place feels like a hidden gem. I'd absolutely come back. read more

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Service here is good for regulars. Quite popular for locals as staff here provide friendly greetings and extra service like free XO sauce or 10% off to faces they recognise. For out of town visitors, I won't recommend visiting here unless you are staying at the Hilton Burnaby and can walk over with no need to drive. Their parking lot at Crystal Mall is hectic and hexagon shaped...and not quite worth the parking woes when there are many better dim sum options in Vancouver, Burnaby and Richmond. The biggest turn off for me here is that their rice roll doesn't come with the right sweet soy sauce and its steamed rice roll texture is simply not up to par. I can vouch for steamed rice roll from the Crystal Mall Food Court next door, which have the silky texture and fresh taste plus the right pairing soy sauce. Otherwise, the dim sum food menu here is quite standard. A positive note is their rice or noodle dishes comes in bigger portion and good value for sharing with a group. Nothing on the menu really stands out for me except for their soufflé dessert item ($12.50) which is made fresh to order and takes at least 30 minutes to make. It is quite busy here on weekdays and weekends so there are even tables right at its hallway entrace; thus, it's not the most cozy ambiance if you are sitting close to the door. Usually, those tables are for new faces and regulars would opt for tables inside with much better service and more spacious interior ambiance. Though my favourite dim sum foods doesn't taste good here, I would usually still go along if family friends choose to dine here. This is an overall solid place for diners seeking a standard dim sum experience and this place offers reasonable value for large groups with 10% VIP discount available. read more

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grand crystal seafood restaurant is tucked away on the second floor of crystal mall, closer to the food court, and it definitely took some wandering to find it. the entrance feels modest at first, almost understated, but once you walk down the hallway and turn the corner, the space suddenly opens up into a massive banquet style dining room that truly lives up to the name. inside, it is pure classic dim sum energy. oversized round tables with lazy susans, bright recessed lighting and ornate chandeliers overhead give it the feel of a wedding venue more than a casual brunch spot. we had reservations at 11 am for a party of ten and were the first in our group to arrive, but the dining room was already pretty full and loud. conversations overlapped from every direction, servers moved quickly between tables, and the atmosphere was lively and chaotic in the way a proper dim sum hall should be. most of our party had trouble finding the restaurant, and for a moment we wondered if we had the wrong date. i wasn't hungry, as 11 am still feels too early for a full on feast. this was my first time visiting this venue, and we were lucky. the person who invited us is a regular, so we left all the ordering to them and clearly benefited from the vip experience. pricing are as follows: small $7.95 medium $8.75 large $9.50 extra large $10.50, specialty $12.50 tea is $1.25 per person, with take out containers and paper bags priced at $0.50 each. hungry or not, once the food started coming, there was no turning back. the table filled up rapidly. bamboo steamers stacked on top of each other, plates slid onto the lazy susan one after another, and soon we moved the teapots and water jug off the table to make room for everything else. there were plump siu mai topped with bright orange roe, delicate har gow with translucent skins showing the plump shrimp inside, and crispy spring rolls that shattered when bitten into. cheung fun rolled around tender shrimp and beef, slick with sweet soy sauce. pan fried dumplings came crisp on the bottom and juicy inside, while stuffed vegetables and seafood added a lighter contrast. heartier dishes were mixed in as well: stir fried beef with onions, glossy flat noodles tangled with soy and aromatics, had a nice smoky wok hey and a plate of leafy pea tip shoots swimming in a light, savoury broth. everything felt abundant, overlapping, and unapologetically excessive. the lamb hotpot anchored the table, bubbling away in the centre. the broth was rich and aromatic, with cubed lamb, napa cabbage, ginger and green onions simmering together. the dim sum was solid and consistent across the board, with no obvious misses, just plate after plate of reliable classics done well. there was still plenty left over, enough that the next day felt like a continuation of the meal, dim sum round two straight from the fridge. three parking is available underground at crystal mall, but we chose to park elsewhere and walk over, to avoid some of the congestion. overall, grand crystal delivers exactly what you expect from a large scale dim sum destination: a massive dining room, non stop food, plenty of noise, and a deeply communal experience. come with a group, come hungry, and be ready to take leftovers home. read more

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Tucked within the busy small shops within Crystal Mall is a hidden gem. From the outside, it seems like it's one of the smaller snack shops. Once you enter the facade, you are welcomed by a banquet-style hall with a nice window view of Burnaby. This is a great place to have a nice family meal. We had a table for 10. It was all set up by the time we arrived. I liked how easy parking is at this location - the first 3 hrs is free. Every dish was very tasty and delicious. My young nephew (only 2 years of age) devoured the duck! He enjoyed every bite or it. I especially liked the Halibut and Spareribs. read more

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Came here with family for a special lunch. I thoroughly enjoyed my meal - quite an excellent dim sum location. It was nice while we waited for our table, and while we walked off the calories after our meal, to be able to peruse the shops in the mall. Parking was a HUGE pain! Very difficult to park - and took a long time to get from the parking garage to the restaurant. Plan for at least 10 minutes after you arrive. We ordered a typical assortment for a large (10+ group): The seafood was the star of the show, obviously. But the other items were also excellent. Service was just okay - perhaps because we were all tourists from out of town? Would return again the next time I'm in Burnaby. Great meal to carb load before an afternoon walking around Burnaby Village Museum. :) read more

Beef brisket noodles, this noodles are soaked in alkaline water. I don't know if it has not been washed before cooking, The ammonia water smells pungent and can't be eaten. I told my opinions, but the waitress didn't even know the basic etiquette. No any reply. Overall, I was not very satisfied. read more

I can easily say this place is one of my favorite dim sum place! Came here to try a few classics and was blown away - the har gow was fresh and juicy, the siu mai was perfectly seasoned, and the rice rolls were silky smooth. But my absolute favorite? The custard piggy-shaped steamed bun soft, creamy, and almost too cute to eat. Service was prompt and friendly, and the ambiance felt lively without being too loud. We beat the lunch rush crowd so a double plus! Highly recommend if you're craving solid dim sum in the area. Will definitely be coming back. read more

Chinese food is my all time guilty pleasure- so when we have family dinners here, I indulge! The food was delicious! I liked every dish that came through. There were some dishes where the veggies could've just been cooked maybe for a minute longer (the sweet and sour pork and the angus beef dish). Pricing is bit on the higher scale, and while I did enjoy the food, there are some dishes that I don't think are worth the pricing (imo). Service is also decent- the servers are very attentive and will change your plates and refill the teas without asking. I still have loyalty for another Chinese restaurant, but this place is great for large groups and special occasions! read more

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We don't their speak language. We had to wait for them to bring someone who spoke English. Food was average, not as favorable, desserts were yummy tho! Big portions! Busy place! read more

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Very solid dim sum place inside Crystal Mall. Parking is available in the lot underneath the mall. The place is surprising large considering it's part of the mall. Quite a few tables, and can handle large groups. Place looks pretty modern. Staff were friendly and professional. Selection is decent, and food is fresh and tasty. No complaints at all. Pricing is decent too. Shrimp dumpling and siu mai baskets come in 5. Bunch of us had a good time. Wouldn't mind coming back. Recommended. read more

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We wanted to try a new place for dim sum on our trip to Vancouver on our day trip. Now, Grand Crystal is our favorite dim sum spot. The menu is in English and Chinese. The portions are generous. Everything had great flavor and texture. We will spread the news to our friends and look forward to our next visit. read more

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We came here for dinner and chose their meal combo with a choice of 3 dishes. Food: 4/5 - the portions were decent size and food was tasty. Overall we were impressed. We received a complimentary swallow nest soup and sweet bean dessert soup with the combo special. Service: 3/5 - service was on the slow side. Atmosphere: 5/5 - a great place for any occasion from birthdays to just because. They even have large party rooms for a special event. Parking: 5/5 - complimentary parking available in the parkade downstairs. Overall a great place for Asian food in the Metrotown area. read more

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Extremely poor service. Rude waitresses and hosts. One time we ordered sou mai and it wasn't cooked. We asked the manger on duty and he said you already ate 1/2 of them and refused to do anything. The truth is there were 4 of us and 2 were taken and but into but discarded but not eaten! Also, Still need to wait over 30 mins even when table was booked. Unless you slip them red pocket money, you don't have to book they will let you in asap and jump the line even as a walk-in customer. We witness this more than once. The food is ok but if one reads the reviews left it's mostly service related issues. Replies from the management team urges people to be understanding because they're too busy but how about them bring more understanding to customers? How about not enforcing tipping when they don't deserve it? Very busy but not too busy to chase down a customer to gouge for more tips? This act puts shame in Asians. Go next door to Marble House for way better service and the higher ratings prove itself! read more

Another edition of dimsum with dad. If it's a long weekend and I didn't have dimsum with my dad, would it really be a long weekend? Grand Crystal is within Crystal Mall which means parking at Crystal Mall. That part sucks, but I guess I can't hold that against Grand Crystal. The food was pretty darn good and the prices were pretty much the modern standard. Service was on par with dimsum joints. Nothing incredible, but they recognize my dad so we get free XO sauce. My dad likes that. Insider tip: The head chef specializes in Shanghai cuisine. This was shared with us by one of the managers. He suggested ordering the xiao long bao and sheng jian bao (pan-fried pork bun) and after trying them, I'd have to agree. In addition... they serve dimsum all day! read more

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We had none people and wanted to try their King crab special. A very LGE portion of food. Each plate had to be served with 2 hands by the servers. Big and heavy portions. The King crab 3 dishes was the star. Very good service and they also gifted us with a baked tapioca dessert. Yes would return..Discounted price on King crab also..and they were busy full. read more

First time being here but the food is quiet good we had the king crab dinner and it was cooked perfectly. The service was very good and the atmosphere was very comfortable. read more

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DimSum Sunday Grand Crystal Seafood Restaurant Good pricing! However, disappointed food quality.... The black truffle scallop dumplings' texture is mushy! BBQ pork bun is a bit dry for its filling I don't recommend their signature rice rolls since the stuffed Chinese donuts and meat floss are way too dry .... Beef tendon and steamed meat balls are just pretty average. read more

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Terrible service from both the host and what seemed to be the floor manager. Rude, unhelpful, and completely lacking in hospitality. We were ignored, treated with attitude, and left feeling uncomfortable. One of the worst service experiences I've had in Canada. Zero stars if I could. read more

One of the things that we've missed a lot during the pandemic is going out to enjoy dim sum.. I don't mean the crowded restaurants or the loud din from the hustle and bustle of the kitchen mixed with the incessant tableside conversations that sounds more like screaming matches instead of civilized discussions. No, it's mainly about the food. Generally speaking, I wouldn't have visited Crystal Mall for dim sum in the past... partly because of the annoying circular parkade-from-hell. But, thanks to Covid, things are a little less busy and restaurants don't squish you in as much anymore. Grand Crystal Seafood Restaurant is located on the 2nd floor (just west of the food court) and we were happy to see that all of the tables were adequately spaced out. There were still loud diners but it wasn't too bad since there were less people. We started out our meal with an order of Steamed Beef Rice Rolls ($6.50). The dim sum dishes are rather large here and I found the rice rolls themselves were a bit too thick. That being said, the filling was also generous so it wasn't bad. They had a special going on for lobster so we also ordered the Lobster in Sticky Rice ($29.80) served wrapped in lotus leaves. This was pretty good with saucy sticky rice mixed with corn niblets. As expected, the lobster was quite small but to be expected given the price. Mui Choy Kau Yuk ($10.50) is a dish that we usually order whenever we see it because I love the way the meat and fat just melts in your mouth. The one they serve here is cut thick and the meat isn't very tender. You have to dig under the four pieces of meat to find the preserved mustard greens. Not one of the best dishes here. The Siu Mai ($6.80) pieces here are quite large (maybe not as large as you'd find at Western Lake but still a pretty decent size of pork and shrimp dumpling). Last up was the Lychee and Coconut Jello ($5.90). This actually could have turned out to be a good dessert but I found it to be too sweet owing to the syrup that they coat it with. Overall, the prices are a bit on the high side given the food quality but I did like that the tables were adequately spaced out. read more

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The place is very well kept inside the Crystal mall. Once you get seated it's surprisingly a big area with lots of seating. They have a nice menu with Chinese and English, so if you want just point at it if you like. Food is amazing and much better than most other places. Service is good and food arrives usually after 15 to 20 minutes, since most of the food is probably prepared fresh. For two people ordering a fair amount of food it's kind of expensive but worth it. read more

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Ordered deep fried fish fillets and got deep fried fish bones that weren't even fresh. Yuck!

Came here after a local recommended this place over Dynasty. And what a surprise! Don't let the low ratings dissuade you from coming here. The food quality and quantity per piece is great. I really enjoyed the Egg Yolk Buns, Siu Mai, and Chicken Feet. Service is what you expect from any dim sum place but the food is exceptional. Going on a Tuesday brunch, there is certainly a larger older crowd who come to enjoy each others company. read more

The food is of acceptable quality . The service is what I had expected. The ambience is good for a Chinese restaurant. It has the atmosphere of a big party! read more

I realize now that I may have taken this restaurant for granted, maybe because I've been there many times idk but for some reason this time I couldn't help but think how much I missed it, the dim sum was great and let me tell'ya the eggplant w/shrimp wow it was so worth the visit, I'd go back anytime read more

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Dimsum place that opens at 9am. All foods are good. Recommend! I personally like the fried little yellow fish and duran mochi. Congee is food too. read more

Grand Crystal Seafood Restaurant - Dim Sum Near Me - Burnaby, British Columbia

Came by in a group of seven to celebrate the Chinese New Year. As expected, it was quite busy but we made reservations and were seated immediately. The room is large open and nicely decorated. We ordered one of the set menus (8 courses) and added fish, as I was advised that eating fish is a Chinese tradition for the New Years dinner. The food was okay and I enjoyed the crispy skin chicken, the fish and surprisingly, the deep fried prawns with mayonnaise. The presentation of the food was quite good...almost better than the food itself. I was nice to sample different foods that I would not normally order and great that I was with a Chinese family to explain the traditions and history. Unfortunately the service was not great and we had a challenging time getting any server's attention even to refill the hot water for tea. And we had to wait 40 minutes after the rest of our food was served and eaten for the fish to be brought out. The staff said they could only cook so many fish at the same time and everybody ordered fish. Other than the service, it was a positive food experience. read more

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There were 7 of us had dinner at the restaurant on a Saturday to entertain visiting relatives from the US. There were a number of Christmas parties so the restaurant was almost full. We had their 例湯soup of the day, giant grouper two ways for $59: 油炮龍躉 stirred fried with veggie and 豉油皇炒龍躉 soya braised, 蒜蓉蒸帶子 steamed fresh scallops, and 黃金蝦fried golden prawns . All were excellent in terms of value and taste. A few weeks ago we also had their King Crab and it was pretty good but I preferred their fried BC Crab Hong Kong Typhoon Shelter style 避風塘炒蟹 with tons of hot chilli and garlic. This restaurant has ample space so they're never too full but reservation is always recommended. Free underground parking is available through the entrance on McKay Avenue. read more

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So came here for mother's day dim sum. My parents like dim sum and I suggest trying something new and not always going to the same restaurant. So I took my parents here. We ordered a few dishes. I do like the Chinese sausage rice pot. Its really good. The rice rolls are not bad but it was a bit mushy. The BBQ pork custard was good. Only issue is that the food took a long time to come. Tea here is $1 per person (very standard). Desserts is a disappointment. We got the coconut and green bean jello. It was basically tasteless. Like water desert with coloring. Well at the end, my parents liked it. Not sure if they really mean it or just don't want to upset me. I will take them back here again. read more

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This place had a change of name as this location used to be the Victory Seafood Restaurant. While the prices were somewhat similar to what Victory were, but the quality of the food somehow seems a bit better this time. When my family member and I come to the location, we normally order the deep fried squid tentacles and after ordering it for the first time after the new name change, wow it tasted so much better. We also ordered congee and a few other food, which were all pretty average. Overall, I'd say if there had been a new owner that changed the name, then I'd say they're doing a much better job. read more

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Decided to give Grand Crystal Restaurant a try as I was in the area. Waiter asked if I wanted tea, I said no and was informed that I would be charged even if I didn't want it. I ordered 4 Dim Sum dishes (garlic spring rolls, black bean pork spareribs, pork shumai and a shrimp chive dumpling). I asked the waiter as to a dish on another table and said I would like that also. Instead of the waiter telling me I had already ordered it, when the food arrived I had 2 shrimp chive dumplings orders Food was fast, although dishes were salty. If it wasn't for the salt, I would of said the food was good. The food is definitely over priced. I asked for a take out container, waiter returns, the container is food stained on the inside, I asked for a replacement container. I was ready to pay and and went to the cashier which was across from where I was sitting. I noted they also charged me for take out container $2.50, and $1.25 for tea. Was ready to pay by debit, when cashier informed me there was a $2.00 charge to use debit. I declined the tip option, cashier says to me no tip for the table, I kept my cool and stated IM NOT REQUIRED TO LEAVE A TIP. If I'm not tipping the kid at McDonalds, why would I tip this establishment, and I will definitely not be pressured by a cashier. TO LEAVE A TIP. Look at the 12 other reviews regarding tipping and their bully tactics, you may thing twice. It's evident they are gouging by charging for tea, even if you don't want it, take out container and using the POS machine. I guess when you pay by cash you can cover up your sales to the tax man Grand Crystal Restaurant read more

Below average in terms of food quality and taste but they are very generous with quantity. Service is OK as we don't have a high bar for Chinese dim sum during peak hour on the weekend. We've tried the promo item - lobster on steaky rice for $39.99 which is not as good as what we were expecting. The lobster was fresh but the rice is too greasy. I guess you get what you pay for so can't complain much. The price for dim sum is on a higher end I'd say. read more

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Another week, another dim sum place. The wife and I came here one Saturday morning for a quick brunch. No line at 10.30 but it was just the two of us. Here's what we got: Shrimp Spring Rolls - 2/5 - Flavor was okay but overly oily. Wasn't wrapped tight so the oil creeped into the middle of the roll. On the small side too. Shrimp Dumplings - 3/5 - Excellent skin but let down by a bland and slightly frozen tasting filling. Not bad though. Glutinous Rice with Chicken - 2/5 - Not terrible but not great either. Rice lacked flavor and could definitely use more toppings. Slight taste of preservatives. Siu Mai - 5/5 - Actually very well done. Good flavor, portion size and texture. No complaints. Service was fine if not particularly fast. One thing we did like was that the dishes came one by one which kept them hot rather than places that send them out all at once. Overall, not the greatest place for dim sum. We probably won't be back as there's just so many other options. read more

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We came here for dinner and ordered the lobster dinner set. It came with lobster, 4 dishes, rice, and dessert. All the dishes taste pretty good. I especially liked the eggplants with beef. The beef cubes, were very tender and juicy. The scrambled eggs with shrimp was great as well. The restaurant was clean and the service was good. read more

Grand Crystal Seafood Restaurant - Lobster - Dim Sum Near Me - Burnaby, British Columbia

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It's my third time here, although the food is still ok, but the service was not good. Maybe because it's their break time in the afternoon, so after they called for last order, we couldnt find the waiters anymore, I had to search for them when we need help. They shouldn't have let us in if they are closing. read more

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in my opinion, the worst dim sum in vancouver consistently below par. some dishes were lukewarm. the noodle dish would have been good but so few toppings.-and not cheap. read more

The food is average! Nothing out of ordinary! Price is okay, matching the quality of the food! But the service is terrible! It's not like they don't have enough waiters, they are simply unorganized! Maybe come back try it agin! read more