I'm overjoyed to have found Network Automotive! After our recent move, I was looking for a new place to service our Tahoe and this place exceeded my expectations! I had my oil changed, brakes checked, and tires rotated. Sean at the front desk was AWESOME! He explained everything to me in knowledgeable-detail and was ultra-professional! I was informed that I still have plenty of life left on my brakes and don't need them changed. These guys are top-notch, honest and have great prices! I also like that I can watch my vehicle being worked on, right from the waiting room, through the glass window. I plan on bringing my vehicle here for all of my maintenance needs. THANK YOU GUYS! You're the best! read more

We were referred by a local, independent mechanic. The pricing is always fair, and at times parts are cheaper than getting them ourselves. I am never talked down to as a woman, or pitched unnecessary work, and, in fact, everything is explained thoroughly, as requested. (I also appreciate this shop is run by a woman). Yesterday, I went in for an oil change, and when testing my tire, the valve stem sensor cracked and tire deflated. This has happened to me before, so I know it was not their fault. Yet they brought the tire to Discount Tire to have the valve stem replaced immediately, at no expense to me. This is one example of many I have over the last two years where they exhibit superior customer service and pride themselves on excellent repair work. I appreciate knowing that I can trust them, and that as costly as repairs can be on an aging car, I am supporting a reputable company who will take care of me and my vehicles' needs. read more

My wonderful wife took the family car to Network for an oil change. They were quick and professional and honored their special discount coupon price of only $46 for a Synthetic Oil oil change. They only upselled her on an air filter and cabin filter, which the car probably needed at 40,000 miles. She was happy with the service and so was I. read more

If you need work done on your vehicle, Network Automotive is the place to go. The staff members are knowledgeable and friendly. We took our truck in to get looked at and they did everything in a timely manner without overcharging me. From the beginning I could trust that they were a good, honest business! I would take my business back any day. read more

This place is horrible , the service advisors are like mongoloid jerky boys and know nothing about automotive service. They charge a 200 mark up on their parts and will not accept your parts. Labor is not horrible but they def extend the time beyond shop manual and they do not give you a list of other items/areas that may need attention , they do not know how to use their own credit card machines , steer clear of this place or get towed elsewhere if that's the case read more

I had to replace my front tires in December ..it was advised to get a alignment . I went to network automotive ..they said they could not fix it without replacing ball joints for 700$ which would include the alignment . obviously could not afford that . my parents mechanic looked at my car today ..my ball joints are absolutely fine and I got an alignment. Dear Management at Network automotive on Ritten house I just spent over 500 dollars there this summer getting other things fixed! Your shop just lost this customer .. read more

These guys are great. After Discount Tire snapped a lug stud I was sent here for a free replacement. What should have been easy turned into a few hour project and a lot of head scratching as bolts busted left and right at far less than the manufacturers specified tq settings. Where most shops would have given up and sent me on my way, they never threw in the towel. Their persistence ultimately triumphed and the issue was fixed (defect in parts from the OEM). They even took the time to be sure that none of the unaffected lug studs had the issue. These guys have our business from this point forward. Knowledgeable, trustworthy, and genuinely care for their customers. If you need auto repair, oil changes, or when Discount Tire snaps your wheel studs (lol) and you are in the Queen Creek/San Tan Valley area, these guys are the best in the business. read more

After taking my car to two different repair shops (one was the dealer), they were not able to align my car correctly. I then took it to Network and they were able to do the job. I then had a problem with a noise that I thought was related to the alignment work and they were good enough to again look at the car and we determined that the two were not related. I was impressed by the techs who took the time to try and figure that out without an "attitude". Very professional on their part. read more

Will not be using again....took car in for an alignment and needed a cam bolt replaced. Charged me $92.00 to replace it. That's $35.00 for the bolt and $57.00 to put it on which I'm sure took a whopping 5min. Sure they do good work just know you will be paying through the nose for it. read more

I know a little bit about how ac systems work and although your offer to refund the money is nice it still doesn't fix how I feel robbed. First off when you changed the valves out you would have had to pull a vacuum to get all of the moisture out. The vacuum gauges would have told you if the system could hold a vacuum or not. Either you didn't pull a vacuum which is bad or you failed to check for leaks and added freon and sent me on my way only to have to come back in later that day and potentially spend more money in your shop. read more

Brought my car in today for an alignment and I can say I will definitely be going back to Network Automotive in Queen Creek for my future needs. My car is slightly modified which most shops shy away from but here they were fine working on it. Daniel was friendly and very informative, answering any questions I had. It was also ok for me to watch as he aligned my car (which I truly appreciated). The rest of the staff were very nice and the shop is well maintained and clean. It's nice to see that some people still do take pride in their work. read more

The best hometown shop. They work well with you and are very thorough. Eric and his staff go above and beyond to do all they can to get you back on the road as quickly as possible. Great prices, great people, and excellent work ethics. They really do care about their customers. read more

I took my truck to have the Ac unit checked out because it was blowing hot air. They looked at it and gave me a quote that stated these parts needed to be replaced: A/C Manifold Assembly 316.96 Expansion valve 44.99 A/C Kit w/o expansion valve 458.99 evacuate & recharge 79.76 Labor 593.54 Discount - 157.42 TOTAL $ 1,527.08 So I was devasted and figured I needed to get a second opinion. We took truck to another shop and they did some other work on it for me (fuel system) and I asked if they would quote the AC for me since they had it in shop. They re-filled the AC with 2 lbs of frion and it worked just fine. There are no leaks and the compressor is running perfectly. I could not believe what I was hearing!! Be extremely careful when having this company quote you let alone working on your vehicle. If they can't get a quote right hell I am for damn sure they don't have the ability to fix it properly. I saved so much money thanks to the HONEST PEOPLE in the OTHER SHOP!!!! BE VERY CAREFUL IF YOU CHOOSE TO DO BUSINESS WITH THESE CROOKS!!!! read more

sorry to say that this company either has a bad mechanic or they tried to rip me off. took my car in for minor service and they said there were several things wrong that needed to be fixed their quote was over a $1,000. decided to take it to the dealership they said there was only one part that needed to be replaced and the cost was $250. never going back they cannot be trusted. read more

I've been going to this Network Automotive location for several years now. They have always been great when it comes to my families car care. I feel like they have always been honest with me, their prices are fair and they do a great job to top it off. read more

Same day service, fair prices and excellent customer service. Not a whole lot more you can ask for in the auto repair industry. I will be returning. read more

I have to be honest, at first at hesitated to take my Ford F150 to Network Automotive considering I was having issues with the transfer case (leaking oil), an issue you usually take your car to a transmissions place who specialized on that, well now I am glad I did. Chris provided me with excellent customer service and the technician did an excellent job, truck is running smooth and no more oil leaking. I am glad I didn't go to the dealer, they wanted to charge me twice as much. Thanks! read more

Great repair shop. Erik took the time to show me exactly where my strut was leaking from and gave me a good price on the repair. Our car now drives a lot smoother. I will be using this shop as my go to place from now on. read more

It's so nice to deal with an auto repair shop that is so professional and honest. Have had several repairs done at Network Auto, each time work was performed quickly and done right. No pressure to repair things that I did not come in to have done. The prices are very fair for the quality of service. If you need your vehicle worked on, go see Eric, you'll be glad you did. They have always been able to accommodate my busy schedule with an appointment time that was convenient for me. read more

I don't think I'm alone in saying that I'm always worried about taking my car to an auto shop because you "never know what you're gonna get." The dreaded check engine light came on in my car yesterday. So I went to a free reading at an auto parts store. After getting it read, they tried to sell me a part related to the issue. I declined and looked for a shop to take it to. I chose Network Automotive based on the positive reviews and being close to home. Doing research myself about the problem, I had a general idea of what the problem was and how much it would cost to repair. Once I got there, I spoke with Dan and told him what was going on. He was great to deal with. He told me that the diagnostic test would be $89 and that they would call me once it was done to go over the results. It took about two hours which wasn't a big deal to me since I had other stuff to do. Once completed, Dan called me and told me that I had a leaking fuel pump. I braced myself to hear the price to repair it expecting it to be a few hundred dollars. However, Dan advised me that there was a factory recall on my car for the fuel pump so no charge for repair as long as I take it to the dealership. I just paid the $89. I didn't know that there was a recall for the part for my car (2011 Chevy Equinox). Huge relief. They could have just given me the price of the repair without letting me know about the recall itself and I wouldn't have been none the wiser. Most likely I would've paid it just to be done with it. They were honest and upfront with me which I really appreciated. First impressions are important to me and they were awesome. Thank you. If anything else goes on with my cars, I know where I'm going. read more

Being new residents of Arizona, we got lots of "Welcome to the Neighborhood" coupons. We took advantage of the free oil change issued by NASC. We scheduled our appointment for FIRST THING in the morning, 8am, so that we would be in and out and get on with your very busy and scheduled day. We arrived at 7:50am and were 2nd in line. The service manager was very slow to get us going. Must not be a morning person. LOL Even though they had a full staff of people and 3 open bays, they didn't pull our car in until 8:15am, 25 minutes after we arrived!!! We have NEVER waited more than 30 minutes to get our oil changed back where we moved here from, and yet they didn't finish with our oil change until after 9:30am. Yes, we were there for over 90 minutes for an OIL change. We had a 9am appointment in Mesa and were an hour late. While we were impressed with the level of thoroughness they took with the car, we can never see ourselves returning when our time isn't important to them. read more

I was treated very poorly while bringing my van in for an oil change. I don't remember the service advisors name but he tried to get me to fix all these things with my van that weren't broken. His Mohawk, tattoos, and piercings scared my young children. I'm taking my van to a place that doesn't rip people off and has a courteous, well groomed staff. read more

Best mechanic shop in the valley! Honest people doing honest work. These guys have always done a great job and deserve your business. DONT waste your time at sun devil auto. Network is where it's at! Thanks guys! read more

When I pick a place to get work on my vehicle I want someone who I can trust. When I am told this will fix that check engine light I think that this fix will fix that light. I paid to have them determine what the problem was and was told it was the mass airflow sensor. They fixed that. A few days later the light came on took it in. No it is actually the Fuel Pump. They Fixed that (had to order the part three times to get the right one). Drive it for a few days the light comes back on and they determine the mass air flow sensor they put in was broken so they fix that. Now they have finally found that it is another problem because a seal is bad. I did some checking with the guy that I bought the car from and was told he put a new fuel pump on shortly before he sold the car so 6 month and about 15K miles. 5 visits, $1,200, and still need "one" more fix to finally get that light off. Working in the service industry I get paid when I provide someone a service or fix a problem. They got paid to do neither. read more

I recently has a dashboard of engine lights come on. I had the vehicle towed to Network. They were extremely courteous and diagnosed the problem as a bad head gasket. The vehicle had never overheated and seemed an unlikely problem. I was quoted $3500 including the machining of the head. I was not in a position to spend that kind of money. I decided to have it towed elsewhere. I paid the diagnostic fee and thanked them for their time. The vehicle ended up at the dealership where I bought it. After a couple of days I was called and with a list of parts that needed to be replaced. A serpentine belt, a gas cap and a crankcase vent. $500.88 was my repair bill. I am not crying foul, but $3000 and a complete misdiagnosis is alarming. Possibly an honest mistake, but please be aware. read more

DO NOT USE THIS BUSINESS This is one of those operations that will smile at you while inflating your bill as much as they possibly can. Was the work fine? Appears so. HOWEVER - unneccessary work was performed without *proper* authorization to the tune of over $500. Choosing our battles so will not pursue with them but will do our best to make sure others are not taken advantage of in the same way. Bottom line from experienced and informed consumer - DO NOT USE THIS SHOP. *UPDATE* - contacted their corporate office not expecting a response. I was wrong. they responded immediately - addressed issues completely and made everything more than right. of course this means they acknowledged their error but when called on it went ABOVE and BEYOND reasonable expectation to make it right. had to amend to comment on upper management's impeccable integrity and to thank them publicly for making it right. read more

Horrible place and a rip off, if the desk people...mainly Keith, if he's considered a service manager he's not qualified. I didn't get my problem fixed and was grossly over charged. They feel the car is in working order until I took it to the dealership to tell me I still have the same issue. I'm out quite a bit of money and they simply don't care. read more

Used an impact wrench to mount tires back on my vehicle. They ended up scratching my wheels and cross threading two of my lug bolts. I would never go back. read more

I can't even give a one star review. I was told my vehicle was no longer drivable and needed a new transmission. Tried to send me somewhere else for the transmission. I found a place that would tow the vehicle and would replace the transmission. Would you believe there was nothing wrong with the transmission? Been driving it ever since. They have lost my business. Don't go there! read more

After a fiasco of a day at Big O Tires in Queen Creek- (do not go there!!!!!) Network made it right! Thanks for the honest diagnostic check, the efficient work and the fantastic customer service! read more

Professional, honest, and trustworthy! Very efficient as well. They did a alignment on my car and oil changes as well. They are willing to work with you as well. read more

This place is such a joke go in for an alignment set up an appointment at one my car doesn't get in until almost 3 o'clock and then they come back and say they can't give me an alignment wasted my whole day and gave me a quote of about $1700 in order to even be able to do my alignment what a joke I do not recommend these Mickey Mouse Mechanics if your looking to get ripped off this is the place for you or just got and sit some where was of time read more

My car had been vibrating for several months when I took it into Network Automotive. Turns out I had a bad wheel bearing and a CV boot that was bad. Plus the car needed the regular oil change, etc. Before they did the work I called around to see what other places would charge and Network's prices were pretty consistent with every other place I called. Some higher, some lower. We stuck with Network because they were so close to home so that made it convenient. My car was in and out of there fast and the work was done correctly and they charged me the quoted amount. We took my husband's car in a few weeks later, it needed more extensive work on the brakes and some other things. Again, their estimate was right on the money, on target with other shops. There was some things they could have charged us for but said it wasn't necessary so they didn't charge us for it when they easily could have. So after having both mine and my husband's car worked on in the last month at Network and having professional service, no run around, very friendly, competitive pricing, etc. I would highly recommend them to anyone looking for a repair shop for their vehicle. Repairs always took the amount of time they said it would take and we never got the run around. read more

Got a "free" service done to replace a stud sent over by Discount Tire. I got a quarter of a mile down the road to do some shopping. When I came out, brake fluid had leaked all over the tire on the opposite side and the brakes had seized. Car wasn't safely drivable, so I took it back to them to look over and they insist it was all coincidental and that the car couldn't be driven the way that it is. I was put in the position where I had to get the work done there and then(it was a Friday afternoon and on a holiday weekend). They charged way too much for the job. As another "yelper" stated, "I guarantee you will SAVE 35% off any quoted price with other repairs shop then dealing with this shop." read more

Special shout out to Derrik and his squad of skilled technicians. Went in for an alignment and after the techs checked my car, they determined that no work was needed. Derrik came out to say that my car was good to go. I feel most places would've taken my money knowing that my car needed no work done to it, so I obviously appreciated his honesty. . That said, you got yourself a new regular customer. Thank you, Derrik and team! read more

Terrific service. They will not do anything that does not have to be done to your car. Got my sons car to pass emissions in one fix after taking it to another garage that could not do it. Very knowledgeable and friendly!! read more

I had a small oil leak and after waiting over an hour they told me my engine was leaking in 5 different places and was gonna cost me $1600 to fix. I took it to my dads and he found the oil filter hanging on by a thread, it just needed to be tightened. Cost me $0. These people are liars and scam artists. Don't trust them with your vehicle. They definitely lost my business forever! read more

I am long time customer of the Gilbert Location. They put a new rack on my Lexus. They have Aligned my Lexus. I literally have spent thousands of dollars at the Gilbert Location.I had just put new suspension and tires on the Lexus. I needed an alignment. The negative reviews are a big deal as they are all recent. I moved up to the area and didn't want to take the Lexus to Gilbert. BIG mistake. Very very dishonest people here. DO NOT TAKE YOUR CAR HERE. I left it there expecting the alignment to be done. Danny called and said I have multiple issues and the Lexus could not be aligned. Lower control arm bushing are the big deal as they were just done 18 months ago. There was ZERO bad tire wear on the old tires. Also a ball joint. They wrote me up for a total of $1229.90. I told them that I would pick up the Lexus as I would take it back to the Lexus dealership where the work was performed. I took it to the Lexus dealership... ZERO issues with the control arm bushings and ball joint. They aligned it and test drove it. ZERO issues drives straight. The pic enclosed shows my alignment before and after the Lexus dealership was done with it. THIS IS NON SENSE. DO NOT TAKE YOUR CAR HERE. Invoice number 0053614 read more

helpful and good prices..I have only done a couple oil changes but have been satisfied.

we had a great experience here. the price was very fair and the work was done the right way. the only complaint i would have had was they first got the wrong part and we had to wait longer than they first told us but they then gave us a discount because we had to wait longer. I call that great customer service because sometimes things like that happen but if you do something to make the customers happy thats all we can ask for!! read more