Best in service and response time! When my daughter called after school one afternoon to tell me there was "so much" water all over the upstairs bathroom floor coming from under the sink, I cringed in my office. Being in the residential construction industry, I'm pretty handy with home repairs but I draw the line at potential plumbing disasters. Turns out the plastic hot water bidet line had failed at the coupling and the water valve wouldn't completely turn off the flow. Mike worked with my schedule and showed up totally prepared to fix the issue, only to find that the faucet also needed to be replaced because of a plugged up filter cartridge. He was so thoughtful to make sure the replacement faucet was nickel finish to match the light fixtures, and James was fantastic when he returned to swap out the faucet as his last call on a Friday night before a holiday weekend. Newwrx staff and service techs are thoughtful, friendly, professional and provide great service. Thank you for the peace of mind! read more

How many have had that plumbing emergency right at a holiday or weekend? Well us too the day before Thanksgiving. A leak was discovered in our Hydronic system residing in our attic. It was a pinhole size leak in the Pex that sprayed also causing damage to our ceiling. We are prior victims at another residence to a toilet hose coming free from the fitting draining 13k gallons of water to our upper story so we have water PTSD to say the least. After pumping water from the pan into buckets up and down a ladder into the attic for hours, I wrapped the leak with plumbing tape to slow it and waited for our home warranty assistant to find a plumber to help. The earliest appointment was for the following Monday which was (5) more days away. I called numerous plumbing companies, most didn't answer the phone. I'm sure because of the Holiday. I continued to bucket out water every 3-4 hours and we slept very little through the next day after also hosting numerous guests for dinner. On Friday, I continued to call around and begged the home warranty staff to try and find someone as this was to the point of just turning off the water to our home and leaving. No one was available sooner according to the scheduler. I then had the best fortune of reaching out to NEWWRX Plumbing and was contacted by Mike Little who made us an appointment for the following morning. Service Technician Juan Rodriguez was at our home first thing and went to work making the repair. He was courteous, knowledgeable about our system and what was needed to fix it. He was experienced and was someone I immediately knew I could trust to do the job right. I have a few other future projects in the works and they will be my "go-to" for business. Most importantly, when things were looking pretty bleak to get this problem fixed, NEWWRX showed up! The stress and strain of a water leak in our attic was tremendous and we can't say thank you enough other than to recommend this company to others. You wont be sorry. read more

Sean and NewWrx plumbing responded on a Sunday when I could not get anyone else out to fix my plumbing emergency (I drilled a hole in a main plumbing pipe when handing shelving :.( Sean explained how he was going to fix the pipe and did so with ease. I will surly call on NewWrx the next time I drill through a water pipe :.) Great company...Great service! read more

Newwrx Plumbing - Plumbing Near Me - Sacramento, California

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It all started with a Tuesday evening, my wife had made a great dinner and upon starting to wash the dishes, noticed the sink backing up. Such a sight immediately turned a great evening into a mystery of how bad is this going to be. My first thought was maybe the p-trap was clogged so in went a bit of drain cleaner we had in the laundry room. Waited the usual 20 to 30 minutes and in went boiling water, no luck. By this time, I was ready for bed but was determined to try again the next day. Let's just say the next day wasn't any better. Even after snaking the line, nothing I did would clear the clog. After requesting plumbing service on Yelp, NewWRX was the first to respond, allowing me to select a window that worked for me the next day. I had a few other companies reach out hours after NewWRX so I decided to get a few bids. A got a couple quotes for snaking via text and one other company came out, the other companies serviceman who came out simply looked under the sink, asked me a few basic questions and then said give me 5 to 10 minutes to write up estimates. He came back with three prices, basic snaking, more aggressive snaking, and then hydro jetting. Keep in mind the 2nd most expensive is what I was required to get if I wanted a camera in the line. While the other company was writing up the estimate, I get a call from Jason with NewWRX and immediately I hear a different level of enthusiasm in his voice compared to the other guy but I'm straight up with him as I was with the other guy in telling him I have another company providing a bid. Jason says no problem, I'm about an hour out. Jason and Josh (a great team by the way both in their communication and coordination) arrive and not only ask more questions than the previous guy but also explain what is believed to be the issue but suggest a camera ($69) be ran through the line to know what's going on. Keep in mind the other company I needed to pay over $500 to have a camera view included. I give the green light, and Jason and Josh go to work immediately and in minutes, determine there is a lot of grease in the lined, packed in quite well. Keep in mind I had spent hours the night before with a snake trying to at least open up a pathway for water, no luck. Jason and Josh recommended hydrojetting and for good reason, there was so much grease in the line, at times, even the handheld snake wasn't pushing through. This ordeal ended up being a two day project, the first day to diagnose and try and at least open the line a tad to be able to wash dishes in the sink and the 2nd day to come back with the hydrojet and tackle the beast. After no luck on day 1 to open the line a tad, I knew this problem wasn't an easy fix. Jason and Josh return on Day 2 and when I say the clog was putting up a fight, believe me, this was not an easy win. Jason and Josh communicated well with each other, the entire time had the utmost care and respect for our property and in the end, tamed the beast and got the line unclogged which made my entire household happy after days of washing dishes in the bathtub. If you are picky like me, want a company that puts an emphasis on service and quality while also being cheaper than some of the competition (NewWRX was $100 cheaper than the other company for every level of service and Jason and Josh were much more pleasant to deal with plus much more helpful) do yourself a favor and reach out to NewWRX making sure to request Jason and his tag team partner Josh. read more

We were having water pressure issues and decided to call new wrx plumbing. They came in next day to perform home inspection. Jason and Nick were both really nice and straight forward as to what they think the problem was. They gave us recommendations and went with all of it as you get huge discounts with the package. Today, 10/24/2023, Jason came back with another plumber Jonathan who was also very nice to install our shower sets. They even offered a program that saved me extra 15%. This company takes care of their clients that's why I signed up for their monthly subscription to get my water heater descaled every year. Will definitely recommend to friends. I praise them for their quality of work, professionalism and very good communication. Two thumbs up with all the excellent work done! Thank you so much! read more

Newwrx Plumbing - Water service manifold - Plumbing Near Me - Sacramento, California

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I set out a request for plumbing services and NewWRX Plumbing was the first to respond within minutes of posting. We had our downstairs toilet clogged with some nasty stuff coming back up. Jason was our tech and arrived within the quoted window time. He explained the process to diagnose the problem and provided several options in detail. I am impressed that I didn't have to ask Jason to use shoe cover-ups when walking the short distance from the front door to the bathroom and he cleaned up after he completed the job. Will definitely reach out to NewWRX plumbing for any future plumbing issues. Thank you for making our first experience with plumbing services a positive one. read more

Contacted NewWRX to have them swap out a diverter valve and put in a shower arm. Great price, great speed, and great quality. I really appreciated how they let me buy the parts I wanted beforehand as opposed to some other companies that make you choose from an expensive catalogue. New trim, new valve, new shower arm, and new rough-in parts. My contact was Samantha who was very nice and responsive and the plumber was Sean who was very experienced and courteous. Definitely going to use these guys again for my project in the other bathroom later on. read more

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I heard about the rebate on a heat pump so I called for an appointment. Unfortunately my water heater didn't qualify for the full rebate but the technician provided great recommendations for better performance and to save on my energy bill. Although I wasn't able to get what I wanted done, Overall Newwrx seemed like a great company to work with. The office staff was extremely nice and helpful, the appointment was scheduled almost right away, and the service was outstanding. read more

Prompt, honest, excellent, professional service you can trust!! Workers Robert and Jason were very kind and knowledgeable.i will definitely give them a call in the future should anything come up read more

This company was fast, reliable and quick to communicate. The service they provided, was professional understanding, and always willing to educate the consumer with what was going on, and the parts took longer to be shipped. They were gracious enough to provide extra service for the time. It was a great value and a pleasure to work with them, and I look forward to my next project. read more

My garbage disposal was backed up and not running. NewWRX Plumbing was so responsive and timely. They were at my home when they said they would be. They were helpful and explained what they were going to do to try to diagnose the problem. They ended up finding a piece of metal in my garbage disposal (I can't believe I missed that!). They were so kind about it and didn't even charge me. I will definitely be using them for all my plumbing needs moving forward. read more

Jason was outstanding! - Punctual - Super polite - Comfortable and kind to young kids who treated him like a celebrity - Took extra time to show me components of our troubled system - Took time to describe options to me, and gave information about timelines and future needs - Offered to draw estimates for additional tasks but did not pressure in any way read more

We got a bad clog in our toilet, and the help from Jason Howell from NewWRX was probably the best part of our unfortunate experience. Jason was very transparent with us and walked us through every step he was going to make before he did his work. He was very diligent and cleaned up after himself before leaving. He tried his best to keep the service as low as possible, and when he had to move on to bigger procedures, this was also where his transparency came in. Would definitely recommend NewWRX for plumbing! (Had this review written back in 2023 but forgot to post it) read more

Jonathan was the one that helped me get the situation fixed. He's very helpful, fast and knowledgeable. He pointed out other possible problems which were good to know. Highly recommended. read more

Efficient, quick to respond, amazing customer service and got the work done same day to really help us out. I would highly recommend them for anyone who is having plumbing issues. read more

I am so happy I was able to find this company. Sean was fantastic. I requested a quote and they got back to me super fast. Sean was able to diagnose the problem quick and order the parts. Once the part arrived, Sean was quick to reach out and schedule me as soon as he could so he could install it and fix my water heater. Great costumer service and very professional. read more

If you're looking for a plumber, I strongly recommend these guys. They came out to unclog a shower drain ended up doing a service on my tankless water heater and fixing a few other plumbing issues we had. I feel they were very reasonably priced and I cannot recommend them enough. Check them out on the web they can handle the smallest to the largest project. We will definitely use them again. read more

Jonathan replaced my leaky faucet and capped off the gas line behind my range. They weren't the cheapest service, but you get what you pay for. The guy was efficient and obviously knew his stuff, listened to all my concerns, and explained everything he was doing. read more

I am absolutely impressed by this company and the service. Sean was terrific to work with. Answered our concerns, was responsive, professional, polite, and came on short notice for a leaking bathtub. He immediately identified the issue and solved the problem promptly. Sean thanks for the great service! I highly recommend this company and ask for Sean! read more

I provided my info over Yelp and scheduled a visit for the next day at my address. No one came. No calls, no text, nothing. I reached out again over Yelp before the appointed time, and again nothing. I called and left a VM because no one picked up. Edit: I am glad I eventually went forward with Newwrx, since accidents do happen. Shaun and Robert were very professional and completed the job quickly in the morning. Very easy to work with and the price is great, too. Recommended. read more

We had a water softener installed in our new home shortly after moving in. We had some issues with the original installation and NewWRX came out quickly, made some adjustments and we were good to go!! From the first phone call to the completion of the repairs, every staff member was polite, understood the urgency of getting the repairs made (so there would be no more flooding in our garage) and left the area clean!! read more

Our water softener developed a small leak and we called NewWRX for their help. Wow.... Jason Howell was unbelievable. Not only did he take the time to find and fix the problem but he went the extra mile but securing drain & overflow lines for us PLUS the cost was very affordable. Jason also explained what the problem was and how it was fixed. We can't recommend NewWRX Plumbing enough.... They're outstanding. read more

Hi Y'all! Another review from me. When it comes to home repairs, I have usually taken of it myself. My back is such bad shape that just driving around for parts is difficult. So, my hose bibb outside my backdoor was original copper pipe with a compression fitting to brass hose bibb. I ran around trying to find the same thing, and I'm pretty sure they aren't made anymore. I tried. It was after 4 p.m., and I called NewWrx, and after a little begging, a tech showed up within an hour. Folks, don't take that as a rule. Getting a great time slot is always a crapshoot. The tech was very professional and fixed my problem. I had water running inside my stucco exterior right at my kitchen sink, so I needed it fixed. Newwrx can tackle anything you need. read more

Fantastic: quick replies to book through this site, called & came when promised, Sean was efficient & told us best case scenario to next possibility, worked well & cleaned up. He fixed our hot water pressure problem in the shower, for the minimum service call price. Highly recommend this company over the large chain that we normally use for heating & plumbing. ( Hint: ding dong) Thank you NewWrx! read more

Sean and Josh came promptly the next day after I contacted the business via Yelp around 10pm. Our kitchen sink was clogged, and they fixed it within an hour, including inspecting, snaking, and changing out the pipe. Not only have Sean and Josh fixed the problem, they were very communicative about the whole process and offered helpful advice on recommended brand / type of faucet to replace with based on warranty, water flow, and quality. I really appreciate the personable experience and their get-stuff-done, problem-solving attitude, without making me feel like they're up-charging or up-selling me. As of today, the minimum service charge is $230 (plus additional service/parts needed for your appointment). You can get the Yelp promotion, purchasing $150 voucher for $100. read more

I was in a rough spot but NewWRX helped me out immensely. The last plumber I used did not do the best job and cut a few corners. The guys from NewWRX came in the day of my call and took one look at the plumbing and knew exactly what to do. They pointed out issues with other parts of my plumbing and even looked over my whole home to make sure I was protected from future water issues. If you are in need of a plumber, Call NewWRX NOW. read more

Newwrx Plumbing - Plumbing Near Me - Sacramento, California

Tried Newwrx for the first time and was absolutely happy. They are quick to arrive to your place on time. You are always called ahead before arrival. I had a leaking tub spout and they fixed the valves and pipe that the spout is connected to. The leak has gone away. The guys that were dispatched to my place were very knowledgeable and kept me informed on what was going on throughout the entire process. Will definitely go with them next time I have a plumbing issue. read more

Was able to schedule an estimate which lead to moving forward within a day. Jonathan, their tech came out and helped replaced a PRV that had some issues; producing noise when used. The whole thing was resolved within a few hours. Very fast, professional, and friendly service. Would recommend. read more

NewWRX Plumbing provided exceptional service. Their team was professional, efficient, and knowledgeable. They resolved my plumbing issue quickly and effectively. Highly recommend for their top-notch service! read more

David was very nice and professional and did a great job. He showed up right on time and fixed the problem within a short period of time. 10/10 would recommend. read more

Great customer service! Clear communication and very knowledgeable. We reached out and had the job completed within 6 hours!

Hands down the best plumbing company in Sacramento. Don't waste your time talking to other plumbers. They're responsive, friendly, honest and just want to do a good job. My mom had a clogged drain in her bathroom sink. The first company I called quoted $30,000 to do the repair. I called Newwrx for a second opinion. They completed the repair for less than $4,000 in one day. These are the kinds of people you want to do business with. Luis, THANK YOU! read more

Very reliable and ethical. Sean Niemi was really good - honest and personable. I highly recommend this company.

Jason was great. He explained everything to me in detail, made thoughtful suggestions and was straightforward about what I needed to do to improve the plumbing in my home. Would definitely recommend! read more

Highly recommended. Honest and easy to communicate with. Reasonable price. Newwrx did excellent works on two of our boilers. And the best thing is they don't charge for an estimate like some other companies! read more

I had Newwrx out to investigate water intrusion in a side walk near my front door recently and have nothing but positive things to say about the entire experience. The two gentlemen (Jason and Luis?) that came out to my house were extremely courteous, professional, and knowledgeable. The owner (Trent) also came out to house as well and assisting looking into the cause of the water intrusion. In addition to investigating the water intrusion issue I initially called about, Jason took the time to test the water pressure for the house (which turned about to be on the high end at 80psi) and gave me some pointers on how to flush out my water heater. Would highly recommend using Newwrx for any plumbling related issues. read more

Timely and professional. Wore botties to walk through the house. They were clear on what needed to be done and made future recommendations without any pressure to do the work now. Will definitely use them for any work in the future. Ten stars! read more

Jonathan helped me with my toilet that was leaking. He was able to fix it the same day.

We had an issue with our hot water heater so I called around to get quotes for repair/replacement of the heater. Jonathan Nimis came out to look at the issue and provide a quote. The pricing was very reasonable. He was able to come out a few days later and fix the issue. He showed up on time and went right to work. A little later a tech named Jason also stopped by to assist. They finished the job in less time then he stated. I also asked if he had time to replace the wax seal on a toilet that was leaking. He provided a very affordable quote and got approval to perform the job. He also completed this job very quickly. Jonathan Nimis was very polite, professional and competent. I highly recommend and will use this company again. Hopefully Jonathan will be the tech. read more

I was seen by Johnathan & Josh. Very efficient and professional, prompt and quality service, with some of the best pricing options available. I was able to get my situation assessed very quickly & effectively. I highly recommend these guys and their company. read more