From start to finish everything was excellent. Talked to John when we first walked in. Eddie came…read moreto the counter and asked us how he could help. We really were lost and kind of not sure where to even start. Eddie walked us thru the process and eventually we settled on a wide hinged door. We went from pivoting to hinged and could not decide. Eddie showed us so many options and we ended up with what we think is the best door possible. Price, delivery and installation went flawlessly. As you can tell we could not be happier with our door choice, with Doors ETC and with Eddie. Eddie also made sure we got a door handle that fit the size of the door. Eddie also made sure it matched the interior because you can see by the pictures we were going with brass inside. Everything from measuring our space. Ordering the exact size need with the side window was perfect.

UPDATE to response - Apologies, they offered fiberglass door, not aluminum, but that is still…read moreconsiderably cheaper than what I paid for. The manufacturer didn't cover it stating checking/cracking was normal with direct sunlight, but there is no direct sunlight. I had two of my own finishers come out and both clearly stated the door shouldn't have been splitting open, especially within a year. And the finisher sent by Doors, etc was supposed to fix the checking as best he could, not spray paint a naturally stained door. UPDATE - It was recommended that I reach out to John, the owner, so I did that. I'd seen nearly a year chasing him down trying to get responses and also he offered an aluminum door as a replacement I was not ok with replacing a Walnut wood door with something that was a fraction of the cost and could never match in looks. All I wanted was support for the dealer I purchased the door from to get a warranty replacement, which I should have been entitled to. His solution initially was to send one of his guys out that could supposedly make the door look much better, so I agreed. It took 4 months for that person to come out and use a spray can to paint what was once a beautiful, natural walnut door, and the checking (cracking) was still there. After seeing what was done I reached back out to John and he said get all your correspondence with his guy and Simpson, the manufacturer together and send it to him and he'll see what he can do. After sending him everything he responded back again offering the fiberglass door, to which I declined and asked for him to do what he offered now that I took the time to get everything together and send to him and he is no longer responding. You can see the before and after from the pics and video. This is a company, and person, that doesn't stand behind their product, nor the damage their people do.

The work is excellent, but they might forget the features you talked about and try to charge you…read morefor them. If you use them, make your own list of everything you discussed and then check it against the drawing. The day we had the measure, we talked about our reach-in closet and grommets to run some power cables. The grommets didn't make it to the install. We brought it up and were told they weren't in the notes. After the visit, the person who did the measure was more interested in their golf outing i guess. We were told to call and schedule the grommet install. We thought that meant it was a simple oversight and would be corrected. We got a text saying the grommet install would be an additional $150. We refused and were offered to split the difference; again, we refused, and I considered our business concluded. I'll resolve the issue myself. Again, the work is good. Be sure to go over the plan with a fine-tooth comb. As a side note, I was telling a friend this story, and was told a similar story about a missing item.

Thank goodness (again) for Yelpers shouting out their 5-starz for this fine firm !…read more My daughter recently needed a organized walk-in closet and with the very small space available we couldn't afford to make any mistakes. From my initial impression of Designer Kris making a special consultant call on a Saturday (only one of the week we're both home together) I knew she was a total pro ! She spent as long as necessary explaining our options....and her very experienced eye on what was going to fit. One day after my my order she even called to return for a confirmational measurement for one of the furniture pieces, given my compact space. She then got me a finished design ASAP, but what really sold us was her confidence that the units could be custom-fabricated AND installed within three weeks -- two days before we left on a long trip. It was also really beneficial to visit Orion's shop / showroom to see & touch finishes, select handles and add options such as the great soft-close drawers and jointed construction. Others at Closet works that made our project essential effortless were: --Matt, the Production manager was also so critical to make a window to schedule us before the trip. --Henry & Jesus had the big install job ad what great guys. SO talented, competent and thoughtful (cleaning up the room better than they found it; vacuuming, etc.). EVERYpiece fit great and done so well. --And finally when all done Cecelia in the accounts dept. was an absolute joy to work my final Payment Due out with. Look NO further than Orion / The Closet Works for your home improvement.

Sadra made a great impression on us in his beautiful showroom. His approach to helping people get…read morewhat they want was low pressure, accommodating, and felt honest. We are still at the beginning of remodeling and his easy going, reasonable nature made me comfortable starting this process.

Went to the store was quoted a much lower price, wasted time scheduling a measurement only for them…read moreto be condescending when I said the price was nothing like what they told me in store, and he laughed and said I was crazy and could never find carpet for that price. Excuse me, you're the company that quoted me the price! Don't waste your time with rude people, who are trying to bait and switch, I would not recommend America's Best Flooring. Found another company with great customer service and transparent, reasonable pricing.

I've had a great experience with Ideal Molding Supply. Their team is knowledgeable, professional,…read moreand always willing to take the time to make sure you get exactly what you need. The quality of their materials is top-notch, and their inventory is well-stocked, which makes projects run smoothly without delays. Customer service really stands out, they're responsive, helpful, and easy to work with. Whether you're a contractor or just tackling a home project, they make the process simple and stress-free. Highly recommend Ideal Molding Supply for anyone looking for quality products and reliable service.

Price is very reasonable, great service, efficient and very nice clean store!…read more We needed a bunch of baseboard and door frame for a recent remodel project and I found this place on google and was very happy with the experience. Their prices are very reasonable, on par with several of the other mounding supply shops in town. Soooo much cheaper than Home Depot and better quality. The front office is really nice and clean. The purchase process was fast and efficient. Once you pay, you drive your truck to the back of the store to pick up your order from the shop/warehouse area. The staff that works in the back was soooo nice and kind and very good at his job. He helped me cut the pieces that I needed, wrapped them together so they wouldn't fall all over the place, and helped me load them into my truck. Nice service! Highly recommend!! Really nice folks!

Really great staff. They were very patient and helpful in picking out flooring. They even allowed…read moreme to bring some samples home to see how it would look in a darker room. They never pressured me to buy. I DIY'd it but was reassured that they had staff on hand just in case I needed it. Their prices were reasonable and had a decent selection of flooring. Thanks

We had exceptional service at this store with Sean. He was knowledgeable, patient and an excellent…read morecommunicator. And on top of that, he was very funny! Carpet is beautiful, installers were excellent, and we were very happy with the whole experience. Highly recommend this store to others!

The sales personnel were excellent. They explained to me what products were higher and lower…read morequalities and why, they educated me on the products. The flooring personnel were very professional, very helpful, and did a fantastic job

Elizabeth and Anthony were wonderful to work they. They were efficient and professional. Anthony…read morewas extremely helpful providing recommendations based on his expectations knowledge. The crew that installed the countertop did a great job. There was a minor issue that was resolved within the week. I would highly recommend this team for your countertop needs.

Dead animal stained almost new carpet with blood and offal juices. Phone answered promptly and…read moretechnician Ernesto was here in 25 minutes (bad traffic). Prompt and thorough service with a discount from minimum as job was small. He even cleaned an adjacent mirror. I am a "happy camper". This is how online classy services should work.

Albert and his team are simply awesome! I always like to work with local family owned businesses…read moreand these guys absolutely rock! Definitely recommend hiring them for your cleaning needs!

Unfortunately a disappointing experience in the end. Front end seemed to go well, but as soon as…read morethere was a hiccup the wheels fell off. Sizable flooring purchase for about 1500 SF for 5 rooms and stairs. Carpet arrived from manufacturer, sat in warehouse unchecked until install date, only to learn there was a flaw and it could not be installed. Back up carpet was a month out. They did offer about a 5.5% discount due to the delay. The kicker was after the delay to get the product, days before the 2nd install, we were told their installer was no longer available & it was up to me, to find my own installer. No back up, no alternative plan, just if you want it, you figure it out. I incurred additional costs, stress, a delayed move and wasted hours of my time securing an installer (calling around to all the other flooring companies I probably should have gone to in the first place). There are plenty of flooring companies in San Diego. M Austin doesn't need to be your first choice.

M. Austin Floors installed my beautiful maple herringbone floors 18 years ago. After my dishwasher…read moreleaked, I worked with Ron Allegra to replace my flooring. It was stressful dealing with my unresponsive insurance adjuster, but the bright spot was dealing with Ron and his team. They kept me informed throughout the process. My installer, Cody, was very reliable and respectful. I am thrilled with the outcome. I highly recommend M. Austin!