One Star Extremely unprofessional experience today with RNL…read morePlumbing on Mission Street. My neighbor was having work done, and the company brought what looked like a dozen work trucks that blocked both sides of the street, making it unsafe for cars and pedestrians. Several of the drivers were speeding and driving recklessly. Even worse, I overheard what appeared to be a manager--carrying donuts and coffee--make racially charged comments, including using the term "Peckerwood." Completely unacceptable behavior from any business, let alone one working in a residential neighborhood. I would never hire or recommend a company that allows this kind of disrespect and chaos.

I forgot to leave a review after R&L Plumbing replaced my toilet last year, but I wanted to make…read moresure to mention how positive the experience was. The plumber arrived on time, worked professionally, and completed the job efficiently. When I asked, they also provided a written report with their professional opinion, which I really appreciated. The final charge was exactly the same as the estimate, with no surprises. The price was also very reasonable compared with another quote I received from a different vendor. Reliable, professional, and easy to work with. I would definitely use them again for any future plumbing issues and highly recommend them.

A dreaded gas leak was discovered by PG&E and they shut off the gas for safety. I called Ray Triola…read morePlumbing - upon recommendation from my trusty handyman - in the evening. He came out the next morning exactly at the time promised to address the gas leak issues. He went above and beyond the identified problems and efficiently replaced the old gas valves on several appliances as well as updating some gas pipes. He's a total pro and checked his work several times for safety and took all of the measures to make sure the gas was back up and running as well as what I should expect in the process. The bill was very fair. All in all having this problem fixed so quickly by such a plumbing expert may have been the best decision I've made this year yet!

WHEN YOU PAY FOR A PLUMBER, YOU SHOULD GET A PLUMBER!…read more Ever since some bright boys plastered their trucks with graphics and paid to be 'Certified', the price of plumbing work in North Oakland has gone through the roof. These graphic truck guys are strong on promotion, high on price and weak on plumbing. If you hire Ray, you actually get a plumber to look at your job, not an estimator in a white shirt. Ray has one employee who is, in my estimation, is a fully qualified plumber. Ray usually specs out the job and works on getting it underway, and checks on progress. On a recent job, I had a bid for $3500, another for $2200 (using plastic) and Ray ended up billing me a total of around $2000. He did a lot more work than the two other bids by running copper waste line past the clog points, His sweat joints are perfect. You can eat off them. One thing that may confuse Yelpers is that his business is located in Marin, but Ray works mostly in the Oakland-Berkeley area.

These people are driving me crazy…read more I contracted with someone to resurface my driveway. They requested I do an inspection of the sewer pipe that extends from my garage to the street. They asked North South Plumbing to do a video, which they did. I offered to pay with a credit card on site, at the time of service. I was told they did not have the capability to take a credit card payment. They sent me an invoice via email. I then attempted to pay them via PayPal. The funds were withdrawn and then returned when they were no claimed. Why? They don't have a PayPal account. I was then contacted via email by someone from their company who requested I send payment to PayPal account frankiekeenan1@aol.com. It was paid. Now they keep contacting me every week or so, asking for payment for this outstanding invoice. I don't know much about their ability to do a plumbing job. They took a video & then gave me an estimate for replacing the pipe that was (imho) exorbitant so I elected to not have them do the work. Their persistence in billing me reflects either a lack of organization or an attempt to bill be twice for their service. Either way, I can't give them a good review.

North South Plumbing has gone south, for sure I called them…read morebecause my radiant heating system was leaking. I told them the model and that I needed a new pressure release valve. Their guy came out, agreed that's what I needed but didn't have the part. So they billed me for TWO (2) trips to bring the part I'd initially requested. Not cool! I told them I'd split the difference and pay for 1 1/2 trips. I mailed my check to the address on their invoice 317 W Portal Ave. PO Box 27066 My envelope came back "closed. Unable to forward. Return to sender" WTF

Had to write an update, because he's that AMAZING! I had a lot of water damage in the carpets and…read morehe loaned me his vacuum! Who does that!? Thanks for the great customer service!! Definitely recommend this guy!

I called Delano on a Sunday night; he arrived early the next morning, as promised. He was prepared…read morefor the problem and immediately got to work. Had a lot of fun talking to Delano while he worked. Friendly, funny guy. The only reason I'm not giving five stars is the price seemed a little high. He was at the house for exactly an hour, and charged me $160. I didn't argue, since I hadn't asked about the price in advance, but I was definitely a little surprised. Well, at least I won't forget and put soup in the garbage disposal again.

I have had the opportunity to work with this company one more time a couple of weeks ago and once…read moreagain they proof themselves to be very professional and on time. They expressed their opinion on what needed to be done and would have been done now if i wanted to but also explain some things that allowed me to save some money. I trust them very much and I will always reach out to them with any issues in the future for any of my properties. Excellent.

John and Sean helped us with a sewer lateral inspection, hydro jetting the sewer line and snaking a…read moreshower drain. I can't give higher praises to both of them, they just truly care and want to help! They could not have been more knowledgeable and friendly. They arrived on time, prepared and got the job done effectively. I enjoyed chatting with them and will highly recommend them!

Business is good for boiler people in San Francisco. They can't even call you back. You have to…read morecall THEM...every-single-time. He may be good, but they are too busy to call you back. I had to call twice to even get a copy of the bid. Ridiculous. We ended up giving our money to Bridge City Boiler for a new boiler: punctual, attentive, AND they call back.

Terrible service. Finally called and got them to come out, they looked at my boiler and said they…read moreknew what the issue was and had to order a part. Said they'd call me with an update. Days go by, nothing. I called several times and tried to get a hold of someone, some answering service would pick up and seemingly never forward my message or I'd get their rep who had no idea what was going on. Finally many days later got a hold of the tech who said they'd not ordered the part. At that point I gave up it had been weeks without heat at our place. Never use these folks.

Joe's Plumbing completed plumbing work for two new bathrooms and resolved several existing issues…read morein my 1920s home. One of the new bathrooms required digging through the concrete slab and tying into the existing sewer line where no prior connection existed. They also replaced a section of sewer line that had been destroyed by tree roots. I had a longstanding plumbing issue that multiple people had looked at over time, and Joe's Plumbing took the time to properly diagnose and solve it. In every case -- whether working on aging infrastructure or installing beautiful new finishes -- the quality of their work was outstanding. The team was professional, courteous, honest, responsive, and on time. I have high standards and my confidence in their work is very high. They are the only plumbing company I plan to use going forward.

If plumbing was a painting, then Joe is Picasso! Joe provided his services for two different…read moreinstances at my home in South San Francisco and each time, his work was like an art form. He redid the plumbing for my kitchen and powder room remodel, including a new Toto wall hung toilet (from a floor mounted toilet) and most recently he helped me install a Heat Pump Water Heater that I bought from Home Depot. Two water heater companies told me it could not be done because I needed a drain for the condensate but they just wanted to pick the easy route and charge me the same price to get a new gas water heater. My water heater is next to a bathroom and Joe agreed with me that it was a simple job to tap the sink drain to drain the condensate after running it through a neutralizer. If you want your plumbing job to done right the first time and look great (if that matters to you), do not hesitate to call Joe!

Will, was prompt and thorough. Found issues with last tankless water heater install, called to see…read moreif we could still get any kind of warranty. He did not have to but he offered. Of course no warranty so Will replaced whole unit and fix plumbing issues. He was a pleasure to work with. Ed

I was given Waterworks Plumbing's number by the manufacturer of my water heater. My hot water…read moreheater wasn't working and I didn't have any hot water. I called Waterworks and the message said for a faster response, to text Will. I texted Will and never heard back. That is bad customer service.