My kids were begging me for a reptile so we had visited a few places before we stepped into…read moreReptilemania. We actually ended up getting a gargoyle gecko and I got everything I needed including a fancy custom made background for the enclosure. I highly recommend Reptilemania and geckos if your kids are interested in reptiles! The people that work there are very friendly and were understanding of my younger special needs kiddo. I truly appreciate Reptilemania and will be back!

Went into their store and couldn't even make a lap. The store smells horribly of ammonia, I had to…read morecover my nose with my hair and walk out. Unbelievable

We had the best first grooming experience thanks to Anna ! I was really anxious as it is hard for…read moreme to trust others with our dog . Knowing it was my dog's very first groom , Anna was incredibly patient and showed kindness from the moment we arrived . She took the time to read my dog's comfort level , gave her space when needed , and never pushed any boundaries -- which meant everything to me as a nervous pet parent . My dog was a little anxious , but Anna had a calming presence that kept my dog at ease throughout the whole appointment . She was gentle , caring , and clearly took her time to make sure the experience was positive rather than rushed . You can tell Anna genuinely loves and respects the animals in her care . Anna also mentioned to me she wanted to reinforce positive experience with grooming so our groom took a bit longer (total time of 2.25 hours) We will absolutely be coming back and requesting Anna every time . Highly recommend !

Very disappointing experience. I brought my dog in for an 11:30 AM grooming appointment and didn't…read morehear anything for hours. I had to call at 3:30 PM just to check, and they said he was "almost ready." I didn't pick him up until 4pm. When I got there, there was NO haircut done, just a blow dry. You couldn't even see his eyes. I had clearly asked for a teddy bear cut, but they claimed they thought I didn't want a haircut, which I never said. I didn't realize I had to say "haircut" since I'm already paying for the service. I left and came back at 7 PM after they said they would fix it. There was a slight trim around his face and ears, but still no proper haircut and the sanitary trim (which is included in the $70 package) was not done. I was told manager Joe would call me and never got a call from him. I had to call a couple days later. I asked for a partial refund since the haircut wasn't completed and the assistant manager let me know that the manager refused, even when I offered to just pay for the bath and blowout. Paid for a full grooming and didn't receive it. Poor communication, long wait, incomplete service, and no accountability. Would not return.

Robbie is an awesome dude, super knowledgeable about snakes and a genuinely good guy. He's straight…read moreto the point and goes the extra mile for his people and pythons. It's hard to find breeders or hobbyists as caring as him! If you're thinking of adopting a new reptile definitely stop by, he'll take care of you.

Robbie and his family are wonderful people who care about the animals they breed and families they…read morehelp. Robbie helped my son pick out a beautiful ball python that he is thrilled with. After the purchase he was very responsive answering questioning and giving helpful advice for caring for our python. I am thrilled with Robbie and Slither Sity. We will absolutely be working with him again.

I want to give a big shout out to Pet Food Express in Pleasanton, and especially the young lady…read moreworking during the day on 05/03/26. After exploring the area and looking at apartments, when I live nearly 40 miles away on the Peninsula, I stumbled upon a kitty all by himself. I took this kitty straight to Pet food express because I knew they would have all the supplies I would need to care for him and take him to a vet to be seen. I lived very far away, so it was hard for me to access all my supplies. The young lady working that day gave me a box kennel, a can of food, and a comb for his fleas on the house. Pet Food express in Pleasanton, and the young lady who was working - Myself and my new baby kitten (Helios) thank you ! He made it all the way to the vet and home safely with a full tummy thanks to your help! We are very lucky, thank you again ! I have purchased all of my food and pet supplies at pet food express across California since 2016 when I first adopted my dog from the ASPCA in Dublin, and since then they have always been the best ! I appreciate you guys !

Farmina and/or Nutrisource, both in the 26lb bags is always but three and get the fourth free…read more No brainer. Fellow Yelpets, please let me know if anyone does better?

Best grooming for this rescue That was matted and in bad…read moreshape when I brought her home. See before and after pictures. She is so pretty and clean and She did it all in one appointment. I was amazed. Great groomer.

Do not use curbside pickup at this location. I parked directly in front of the entrance and marked…read morethat I was here in app. Popped my trunk and sat there waiting for the bags of dog food that I ordered. Waited for over 20 minutes while watching the workers in the front help check out one person and then do nothing. Walked in saying I've been waiting for my curbside pickup and then see that the cart is 5 steps away from the front. Dont know what the employees were waiting on, but an annoying inconvenience. Just go in store to pick up your online/mobile order since the employees wont do the curbside pick up

While the staff and products at this location are still wonderful, I had to revise my review to…read moreshare the fact that the Doggy Daycamp camera has been down for months. This location uses ABC Cam, and only two zones (which are infrequently used) are visible. The room that is visible from the window in the store is not viewable online and hasn't been for a while. This is highly disappointing as I enjoyed being able to see my dogs on the camera while I'm at work. It gave me great peace of mind knowing that my boys were having fun while I was busy making that doggo treat money. Every time I've mentioned it to the staff and inquired about when it might be fixed, I've received shrugs and confusion in return. For all I know, it could be a bureaucratic nightmare to fix. Again, this issue isn't something I'd remove a star for. The staff has always been really nice and there are brands at this location that are not at the other Dublin PetSmart. I definitely trust that the staff is taking good care of my boys while I am at work...but it would be great to be able to see my dogs' cute play time while I'm at work.

Made a last-minute booking after my groomer canceled the day before, and I'm so glad I did. Scotty…read morewas awesome and gave my dog the perfect summer cut. He even told me my dog was a cool guy, but I know my pup to be a bit crazy. Scotty for sure has the magic touch! My looks adorable, and the whole experience was great. Will definitely be booking with Scotty again!

Kent and Matt thank you for the great job on our messy pond. You brought it back to life. Our Koi…read moreare dancing. Very quick and efficient. Left our yard as they found it. Vickie and Leland Wardell.

The place had a bit of a smell and a lot of the tank hardscapes were covered in algae and not the…read moreclearest waters. Not the cleanest aquarium store I've been to but at least I didn't see many dead animals. The shop was dimly lit in some areas so I'm assuming that they're in the middle of re-organizing or something. Livestock price wise, i think it's reasonable. Although some tissue cultured were on the pricier side. The selection of plants and livestock were OK, I would probably only visit if you need equipment though. They have some ADA, UNS, Chihiros, CO2 tanks, etc. Here are some of the livestock prices to give you a sense of what they charge. This is not a comprehensive list but rather some livestock I was personally interested with: Prices as of June 2026: FW Fish Assorted Male Bettas - $10 Ember Tetra - $5 False Bandit Cory - $12 Kuhli Loach - $6 Longfin Bronze Cory - $10 Pea Puffers - $8 Pygmy Corydora - $6 Sterbai Cory - $15 Super Red Bristlenose - $30 Whiptail Catfish - $20 SHRIMP Amano Shrimp - $7 Bamboo Shrimp - $10 Black Tiger Shrimp - $15 Cherry Shrimp - $8 Opae Ula Shrimp - $5 Super Tiger Shrimp - $15 SNAILS Jade Mystery Snail - $5 Japanese Trapdoor Snail - $9

Terrible customer service and negative employees. I believe great customer service starts when…read moresomeone walks in the door; making suggestions and seeing how one can help find what they're looking for. Today I came into this store and was looking for a natural bone and raw food for my pup. Neither of the associates tried to offer help and both had an attitude of they could care less!!! Terrible. Please do better!

My bunnies are picky about their toys and hay. The small animal chew treats selection was limited…read moreat this store last Friday, and the "playfuls" prevue pet products were overpriced, so I opted to skip it. The hay shelves were also quite empty. They only had the 40oz bag of the hay blend I needed for my bunnies (in opposed to 90oz I prefer), but better than not having it at all. I didn't run into any problems while making my purchase. Service was standard and sufficient at the front counter.

This location seems just okay. The store is clean and the staff seems friendly…read more My biggest complaint about this location is that they do not carry some of the brands and products that my dogs like to eat, which we typically buy from the West Dublin location on Amador. This particular location was along the route for another errand I was running, and now I know I will probably stick to the other location since they carry Jinx brand dog food. This brand has been around since 2020 and I figured that all PetSmart locations would likely have a similar inventory. Sadly, that was false. Again, this location is fine for the bigger names in dog food (such as Iams, Blue, or Nutrish,) but don't expect a lot of variety or newer brands.

Horrible experience at this PetSmart every single time. The employees seem uninterested in doing…read moretheir jobs and often give information they aren't even sure about. Customer service is incredibly frustrating! on the phone I'm told one thing, and in person it's a completely different story. I drove 25 minutes only to be told that I had supposedly asked for something else over the phone, which I absolutely did not. To make matters worse, an employee twisted my words in front of their coworkers, making me look like I didn't know what I was talking about. Extremely disappointing, and honestly, it's easy to see why this location has only 2.7 out of 5 stars. It's extremely disappointing to see how little care or effort is put into assisting customers here!

I hadn't been to Pleasanton for a bit, but I had the opportunity thanks to my kid's soccer match in…read moretown. I grabbed a coffee and stopped by Murphy's Paw to get Bear a belated b-day cookie. The person working was personable and greeted me upon entry. When I got home, Bear was ready for his treat and based on his response he thought the cookie was delicious!

I've seen Boutique shops come and go over the years here in downtown Pleasanton. However, Murphy's…read morePaw has been able to survive for years now large in part to the popularity of dog friendliness in downtown Pleasanton. Every other shop has a water bowl for your fur babies. Murphy's Paw has a great selection of products ranging from leashes, harnesses, clothing, accessories, snacks and food. Have a question? The friendly staff greets you with a smile and says "let me know if you have any questions?" I love this little gem in downtown Pleasanton.