Nicest family. Great cleaning. Never a problem. Perfect alterations !!! If you need a turn…read morearound they are there for you.

The one hour service doesn't exist I was told it 's just the name of the business which I find…read moremisleading. I was there early morning and wanted a suite and shirt dry cleaned by the end of the day. I was told there would be an upcharge to have them done the same day. They did do a good job but they way over charged me. 31 dollars for a suite and shirt is over doing it. I read some reviews on google and most of the other people agreed with me and said they over charge and felt mislead by their signage inside and outside the store that says one hour cleaning.

If I could give zero stars I would. I had a 6x9 oriental rug cleaned here. We were told the rug is…read morepicked up and taken to a plant that cleans rugs. My rug came back in the exact same condition, meaning dirty, as I gave it to them. Nothing was cleaned! I kept calling and was given the run around. They don't care. and there's zero customer service. They require prepayment before they would clean my rug. That should have been a red flag so that's on me. They've also refused to refund my money. I had a new company, The Carpet Cleaning Group, re--clean my rug and EVERY SINGLE spot was cleaned! The technician from CCG said it was clear the cleaners did nothing to try and clean my rug. We've been customers for 25+ years to this location. They've now lost a customer because they just don't care!!!!!!

Beware they destroy items with zero accountability. It's not shocking they removed the option to…read morerate the business on Facebook. I waited over a month for zero response or call back after they discolored my Canada Goose coat. This business doesn't prioritize customer service and lack respect for peoples belongs or time.

They always get it right, and they are always pleasant...even fun... to deal with. I appreciate…read moretheir willingness to attend to small things and their flexibility in a pinch. This is one of the best small business Ivan encountered in my 20 years living in Plainfield.

My experience here was amazing. From the quick response on Yelp on whether or not they could…read morecomplete my alterations on tight timeline to coming up with the best way to alter my unique neckline on dress to having my order ready early and their easy, quick and clear text communication about dress being ready. Then - to top it all off - the dress looked great. The price was also reasonable.

I've been a customer for 35 years and only use Davis Cleaners for my alterations. I just tried on…read moretwo dresses I had hemmed and they look beautiful, Iana my seamstress did a wonderful job.Davis Imperial is a couture cleaners- we're lucky they're in Chicago Also I think their prices are reasonable considering the quality Thank You Donna S

I really appreciated the honest insights from the management at Davis about the condition of my…read moredrapes. Their service is terrific, and they are nice and caring people to work with. I highly recommend Davis Cleaners.

awesome service , alterations perfect! Will be back! Dress for sons wedding needed hemming, length…read morewas perfect, very nice staff!

I would not recommend this seamstress based on my experience. If I could rate this place a zero I…read morewould. I was planning my wedding on a very short timeline and needed alterations completed within five months. The seamstress was aware of my deadline and assured me that my dress would be completed on time. Based on those assurances, I paid approximately $2,000 upfront for the alterations. She also invited me to bring my veil so we could ensure it coordinated with my bouquet and overall wedding look. When my mother and I attended a scheduled fitting after she had possessed the dress for approximately two months, we discovered that no alterations had been completed. Despite the lack of progress, we were reassured that the dress would still be finished before the wedding. My wedding was on a Saturday, and we were scheduled to pick up the dress on Thursday. My mother, sister, and I arrived at the agreed-upon time only to be told that the dress was not ready and that there had been a misunderstanding regarding the appointment time. Since I had family visiting from out of town, this required me to rearrange several plans during an already stressful week. Later that evening, around 8:00 PM, I received a call that the dress was finally ready. When I tried it on, the bodice area was still not properly fitted. The adjustment that was made involved pinching and sewing the side of the dress to achieve the correct fit, which felt like a last-minute solution rather than a properly completed alteration. What concerned me most was the interaction at the end of the appointment. The owner strongly encouraged my mother to leave a review and then took her phone to complete the review herself, including assigning a five-star rating. This raised serious concerns for me about the authenticity of some of the business's online reviews. For an alteration service that required a substantial upfront payment and involved such an important garment, I expected significantly better communication, professionalism, and workmanship. Unfortunately, my experience was stressful and disappointing during what should have been an exciting time leading up to my wedding.

Absolutely horrible customer service. Took brand new uniform shirts and pants here to be pressed…read moreand they burnt every single one of them. I had never worn them before and needed them for an academy I was starting, $300 in uniforms they ruined. They refused to reimburse me for the $30 charge in pressing them, ontop of the $300 in clothes they ruined. The owner refuses to call me back and is using the excuse that he's out of town. The woman who works the counter just kept repeating she didn't know what to do along with her drink attitude once I got frustrated with the poor customer service. She claimed she "experimented" with the fabric. She threatened to close the shop down before they refunded me. Overall these people are clueless. I HIGHLY DONT recommend this place!

I think they are closing -for past 3 months rarely open . Sign door says limited hours . I tried to…read morepick up my dry cleaning .and not open when said it was over a dozen times . I did finely get lucky and recently picked up my bundle of clean clothes

Kinzie Cleaners are owned by the sweetest people! The husband/wife duo are so kind!…read more They really try their best to get your clothes dry cleaned according to the timeline you need it! However, I recommend dropping the clothes off a few days ahead of time to ensure your clothes are ready when you need them!

Horrible. I've been taking my shirts here for 2 years. It was good. But recently brought in a…read morejacket for tailoring. The lady butchered it, and then proceeded to give me excuses. I will never use them again.

I was originally supporting another small cleaner business in Andersonville, and wasn't thrilled…read morewith the customer service so my handy dandy Yelp came through to help me find a better alternative and Loyola Cleaners popped up. Here's my 2 cents... 1. Customer Service 5/5: the business owner is Enrique (I think) is professional, kind, and goes above and beyond for his customers. 2. Cleaning 5/5: Clothes always come back looking brand new! 3. Price 5/5: Very reasonable, dare I say cheaper prices than other local cleaners. I found my new cleaners!

Provides excellent and friendly service. They will accommodate speedy requests, and my clothing is…read morealways returned in a pristine state. I have lived in Rogers Park for more than 20 years, and this is the best dry cleaner in the area.