I stopped in and placed an order for a burger and fries. The staff were only putting out burrito orders. A man came in after I had ordered and said he just called an order in and of course he got it before I did. In fact, after waiting for above 25 minutes for my order I finally told the lady that I couldn't wait any longer. So I walked out without my order and they still have my money. I called when I got back to the office and told the lady who I was and asked if they were only putting out burrito orders they should at least the customer know. She said my order was next and I asked why she didn't say anything. Her answer was she's only the cashier. So unfortunately, I walked away $22 less cash and no food. This is not the first time it has happened where I've had to wait over 45 minutes for a single burger. Food is only ok, nothing to wait over a 1/2 hour for. Customer service, terrible. read more

Worst drive through I've ever experienced. Waited about 20 minutes with a call in order like they tell you to do prior to coming. Left to corner cottage up the street. read more

This place is hoppin' on a weekend morning. And it's not surprising, their breakfast burritos are excellent! We got a bacon, sausage, and veggie one. They are large and dense - best to cut it in half and you'll probably have breakfast for the next day. I love the crispy bacon and potatoes inside. Choose from green and red salsa, or they have a milder version, which is what I go for. read more

I hate to be negative about an old school Burbank institution, but I must. When I gave my new phone number to order food online, spam calls and messages began showing up over the next week at the same number. That's my main complaint, but also, their advertised hours are until 3 pm. In their mind, that's when they go home, so if you walk in there hungry because they "close at 3", they will tell you they stop talking orders at 2:30. So, advertise that you close at 2:30, arright?! read more

Been coming here for years! There was a time the og crew was gone and the food did not taste the same. Decided to come back after some time away only to see that the og crew was back! Now every time I'm in the area I swing by! Bacon breakfast burrito with extra bacon for me! read more

To whomever recommended the onion rings, I thank you! They were on point. The burger special was also very delicious. I am amazed I never heard of this burger joint. I got this on my way home but by the time I ate it, it warm but knew it would have been better as soon as I got the burger. Most definitely get the onion rings if you like them. Nice and crispy! read more

So apparently across the street is supposedly a hella good sandwich place, but since it was closed the day my friends I wanted to go... we decided to cross the street and check our Norms! And just like its name, there isn't anything that stands out from it, but it sure is good all American comfort food. There's two areas to order: one outside facing the street and one inside. The restaurant serves a lot of Diner foods, including burgers, fries, chicken nuggets, sandwiches, burritos, tacos, etc. One important thing to note is that if you are using a debit card, they will charge you a $0.60 transaction fee. They will ask before they do, but be aware that cash may be better suited for this place. The avacado bacon burger I got was good, but not amazing. The chicken nuggets that my friend ordered were quite good though... they tasted healthy when really we knew they were a bite size heart attack. Orders don't come with drinks, but you can always ask for a cup of iced water afterward, and they will surely supply it. Prices range from $5-$10 for a full meal of an entree, side and drink. read more

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One star for the lonnnnnng wait in the drive-thru and the inedible fries. I was the only car in the drive-thru and ended up wasting over 20 minutes waiting for my food. The 20 minutes may have been worth it, if the food was good. The cheeseburger was decent, a little watery from the lettuce - but the fries could not be eaten. There was 1 French fry that was edible. The were all dark brown, burnt, super greasy and hollow in the middle from being over cooked. My question is - how did the person who packed them in the paper sleeve think it was ok to give me food that couldn't be eaten ? They obviously don't give a crap about their customers and this experience makes me wonder what else they do in that place that we don't see ?! I will never, ever go there again. read more

Norm's Hamburger - There was literally "1" French fry that could be eaten. How could someone give these to a customer ? - Burgers Near Me - Burbank, California

Terrible customer service, but even worse is the food! Yuk! Don't waste your precious time and hard earned money here. They don't want to serve you and they certainly don't want you to come back because the food is old, and you don't recognize what your eating that's how gross it is. Sorry! The truth hurts! read more

Disappointed I go here ever week, and this is the third burrito I get with no bacon or sausage in it and charged 8/9$ for a cheese and Potato filled wrap instead of a decent breakfast burrito, I keep giving them chances and I think I'm no longer buying food here, It also sucks cause I got my coworkers burritos, and hyped up this place to only disappoint all my workers and they spent 10/11$ on there's for steak and chorizo.. it's just sad to take a bite of a burrito that's all potato and cheese egg no meat. No flavor.. read more

Norm's Hamburger - a person holding a sandwich - Burgers Near Me - Burbank, California

AN HOUR WAIT.. just to leave the place with no food. Horrible service. Employees were giving us dirty looks after waiting an hour in the drive thru. read more

Fast and reliable. This place is a great lunch spot. I love their avocado BLT in for seven dollars it's a steal. I've just been so accustomed to paying $15 for a sandwich then when I come to norms I always wonder why do I go anywhere else? Wear are mask when you go. Solid customer service and tasty and reliable food. read more

Small little place but great food! I've been coming here for ten years and it's one of my favorite breakfast burrito spots!

they barely put any meat in the pastrami...: I will never eat here again. Poor pathetic service. They have no plates or silverware if you dine in. Lousy service. Won't eat here again. I'M CALLING THE HEALTH DEPT ON YOU FOR YOUR ROACHES AND RATS. read more

Hands down the best local Burbank breakfast and lunch joint in town. I usually go for their breakfast burrito or cheeseburger special. Their prices on the menu are favorable and the food is made fresh per order with not a 10-20 minute wait time. I highly recommend calling your order in advance versus ordering from the window if your like me and don't like waiting for food. I look forward to trying other items on the menu soon. Dont miss this restraunt! read more

I'm obsessed with thin patties and Norm's has what I want. Double cheeseburger, perfect ratios, lettuce in all the right places. I also got the onion rings, which were greasy and crispy and not overly breaded and generally delightful. But don't eat all of them. Eat one quarter, or share with some friends. There are too many for a single person. Downside? I asked for BBQ sauce and they gave me some random off-brand packet that was practically frozen BBQ sauce. When you got the goods, invest in your condiments! read more

Literally horrible this place and the workers are the worse. All she kept saying while I was placing my phone order was what else what else I almost canceled my whole order. Foods just as bad swear to never returning. Update Maggie is one of the females name and the other Asian lady was Rita or something along that line. These workers should not be working in customer service and should not be the face of your business and there is no vegan options besides salad read more

Norm's used to be one of the best breakfast burrito spots in all of Burbank. Giant wait time but everything was made super fresh and flavorful. Never disappointed. Now however, the wait time was suspiciously quick. The burrito was way smaller and it was dry as a bone and flavorless. Very disappointing! read more

Seriously the best breakfast burrito in Burbank hands down! Make sure you call and order ahead for quick service. Such a great price for an amazing tasting burrito. read more

I love norms breakfast burrito but ever since the new owner they have been so cheap with condiments. They didn't give me salsa when i postmated and then i asked for ranch and they had the audacity to write on the receipt you need to pay for ranch. My god it's only 60 cents. Is that going to make you rich? So disappointing and so so cheap. read more

I really liked this place. They where busy so the tables were dirty but lady cleaned it right away and apologized. Food was great I got a cheeseburger combo ingredients where fresh they had a yummy sauce inside. My husband got the breakfast burrito with ham which he also enjoyed. I took a bite and it was very flavorful the cheese and potatoes where seasoned perfectly I've had a few breakfast burritos where the potatoes has been very bland. Glad we tired this place I know my husband will go back for their breakfast burritos. read more

Norm's Hamburger - Cheeseburger combo - Burgers Near Me - Burbank, California

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Brilliant business, corner cottage has nothing on norms. Excellent service and quality ingredients will be coming back

They say the close at 3 but they close earlier than that. Tried ordering online and was not able to so I went in. Their doors were still open and then they said were closed. I get it that it's a family owned business and they can do whatever they want but then you shouldn't say that you are open until 3 when you start cleaning up around 2.30. I have not been here in a very long time I just remember that my grandmother brought me probably over ten years ago and I really enjoyed the pastrami. But unfortunately I won't be coming back on principle. read more

An hour wait for two breakfast burritos when they told me 15 minutes is absolute bullsh*t. Will never be back.

First time hereby there are delicious got the number 1 special avocado bacon cheeseburger. Ordered a small sprite like a 12oz. Will come here again. read more

Norm's Hamburger - Burgers Near Me - Burbank, California

I think the owners need to be more at wk place because before service was better with them there not workers that do not care about customer service my friends feel same way. Your workers feel there the owners of norms and there not bad customer service read more

I love this place. I've been coming since I was a kid. Food is great. The service is great. It's not a big place but they have an outside and an inside. read more

This is a very solid local fast food joint. The staff is very nice and they make one of our favorite breakfast burritos. Hamburgers and fries are also great, it's a nice choice for local eats. read more

Ordered and just short of 30 minutes to get our order. Lots of confusion with phone orders and walk-in orders. Food was COLD as I watched my meal sit for almost 25 minutes before my husband's pancakes and eggs were done. Also I ordered over easy eggs and got over hard. SUGGESTION - Place all orders on the new computer system and have phone orders pay over the phone, then crank out the orders in order of payment instead of doing a bunch of burritos first then others later. read more

They take too long to give you food a breakfast burrito takes them about 20 minutes to prepare,and if you want to order by phone they wont answer phone even though they say they take phone orders read more

Stopped by to pick up our favorite breakfast burritos since we were driving through the neighborhood. I now live 45 minutes away & upon eating our burritos at home, we found absolutely no bacon in them. We ordered and paid extra for chorizo and bacon, yet did not get what we paid for. I saw the cashier note bacon on the order form, so this is the kitchen's big mistake. Totally being a drama queen but in the end I won't be recommending the spot anymore. Kitchen staff makes a world of difference. read more

I've ordered them before and I felt like I got old and cold potatoes. However, this time I asked for a specific burrito. Basically a corner cottage copy, extra potatoes, 1 egg chopped in and sausage and salsa inside. They did this perfectly and was nearly identical to the Corner Cottage Burrito. If I want it to match it perfectly, next time I'll ask for American cheese. One thing to note, their bacon isn't usually very crunchy. I am not a fan. Sausage and chorizo are the best. I have heard that people like the steak. I bet it's dope with the salsa mixed into the burrito. Yup, they aren't always consistent but hopefully they keep up with keeping things fresh because when they do it is excellent. Thanks for making my Saturday morning good! read more

Very good breakfast burritos, burritos are very good size always fresh and super well mixed and the salsa is amazing, super friendly staff very happy i found this place read more

I'll keep this simple and to the point. I used to eat here quite regularly. Liked their burgers, breakfast burritos, and especially their pastrami. For some reason their quality control went down the tube. Signs on their counter warning customers that on the weekends, wait time could be 45 minutes to an hour. For me, the final straw was a pastrami sandwich (they make a classic style pastrami "dip" on a French roll with mustard and pickles) I ordered. I got home, and it was pastrami on the roll with mayo, lettuce and tomato. I now go to Tom's Burgers at Burbank Blvd and Cahuenga. It's everything Norm's should be and more with a proper drive-thru and open 6 am to 9 pm. read more

this is a hidden gem for those of you who never been here before. Every once in a while on the weekends I stop by whenever I'm craving their popular breakfast burritos. I personally enjoy the bacon breakfast burrito well done with the side of bomb fresh green salsa. and almost always pair it with their delicious fried zucchinis. Delicious!.. This is a must try, can't recommend their clean done breakfast burritos. I'm here for the food. Personnel has always been good to me. read more

Recommend by the ladies in the FBO (airport) and it was a fantastic cafe! Try the burgers!

Best breakfast burritos, hands down and usually the best horchata but lately the last two times it was just okay but burritos never disappointed me!!!!! read more

Tried a double cheese burger today, one of the worst I ever had.The to go line took forever. A D rating would be generous. read more

Go-to spot for breakfast burritos since the wait and hassle of corner cottage can get to be overwhelming. Plus they have a drive thru which makes it even more convenient. read more

Great teriyaki bowls! I've had both chicken and beef and they are delicious! Excellent service!