Take 5 Oil Change on Mercury Boulevard in Hampton is a really convenient spot. The guys there are…read morefriendly and make you feel welcome, but just know they are definitely sales-driven. They'll try to talk you into extras like windshield wipers, a better oil filter, cabin filters, or even an A/C fluid change. Honestly though, that's their job, and they do it well. They offer you water while you wait, which is nice, but sometimes the wait can get a little long if they're busy upselling other customers. For me, the price ended up being higher than going to my dealership, but I was way overdue and needed it done right away, so I went with it. I've been here more than once and every time has been a good experience overall. If you need an oil change and want something quick and convenient, I'd definitely suggest giving them a try.

Excellent service! Fast and efficient…read more I took a trip down to Virginia for my child's track meet and then the change oil light came on. I have a BMW X7 and I usually just go to the dealership, but I had to find a place before we got back on the road. The gentleman working here were very knowledgeable and had great customer service. We were finished very quickly as well. I would definitely recommend this place.

Left there today and I have to say the crew working was awful. There was oil residue on the inside…read morepart of my door and steering wheel. Than I was driving to work and my hood wasn't latched and it was shaking ready to flip up on the highway. I own a regular how difficult is it to secure a hood.

I think there is a belief that if you have been to one Jiffy Lube then you have been to them all…read more.. However, that is not the case for the one at 82 W. Mercury Blvd. This team is ALWAYS the most polite, thorough & prompt in getting my oil service & tire rotation. They are detail oriented and the manager even went out of the way to ensure they keep 10 Qts of 0w40 full synthetic for my 6.2L v8 Camaro. NO ONE ELSE DOES THAT! If you're taking your vehicles anywhere else, you need to make the switch! I will always bring my cars here, because I know they are getting the BEST care, for the BEST price. Thank you!

Best service ever from Chris @ Jiffy Lube #132! Ver friendly customer service! Chris replaced my…read moreheadlight bulbs quickly and I was able to make it to work on time. Thanks for your excellent service Chris

I was able to get my car serviced quickly. The staff was polite. Took the time to also clean my…read morecar. Highly recommend. Will be back.

The people at Firestone are really friendly and accommodating. This place stays packed -- they…read morealways have business. They're right next door to Chick-fil-A and Walmart Marketplace, so you can't miss it. One thing I noticed is it's pretty simple to qualify for their service card, and I think that's a big reason why they stay so busy. When it's hard to get credit anywhere else, they make it easier for you to get your car fixed. Their prices are on the high side, but the work is good quality. The building is nice and clean, and the staff makes you feel welcome. So if you've got decent credit and need some car work done, give them a try. They'll take care of you.

First and last visit…read more Needed a pressure check which they performed. They asked that I pull the car in front of a bay on other side. The mechanic found my tire was 10 pounds low and did a great job of getting me where it should be. No charge., My issue is having the car pulled into an area full of debris. At my feet were nails, screws and bolts. Does this make sense? I asked, he said "they" are suppose to sweep it. 2.5 rounding down.

Having a flat on a holiday is not good. Most stores are closed, but not Tire Choice. They are a God…read moresend. Quick service and didn't hit me over the head to fix a flat.

Scheduled a 11am appointment and verified tire size was available with the manager. Once I arrived,…read morethey did not have my tire size and told me I could order and come back the next day. I stated I spoke with the manager and he verified the tire size. Two employees laughed and one said you don't want what we have here. They wasted my time and gas.

I had an okay experience at this Pep Boys location. The staff were very friendly and the service…read morewas decent. I was in need of an oil change and didn't want to pay an arm and a leg. Pep Boys had the best prices and I was able to make an appt online. In total, I paid $30 for a high mileage oil change, tire rotation, and an oil filter. This was the cheapest I could find in the area, including Groupon deals. Fermando, an associate, helped me with check in. I arrived about 10 minutes before my appt time and he immediately greeted me. Fermando was polite, quick, and super friendly! His customer service will be the only reason I return. My appt time was at 1pm and my car was ready around 3:15pm . I opted to wait in their customer lounge, which has chairs and a tv. It did take awhile to complete my oil change, but I know this is the case for most car places.

Don't go they broke my car and then want to charge me to repair it. I drove a working car to the…read moreshop for a AC compressor replacement. They called me after they install the part and said the alternator started blowing black smoke and car would no longer start. After asking more questions the representative said they had nothing to do with the alternator failure and that we would have to pay full price to replace it or have it towed out of pep boys. The total price was nearly twice what was quoted. I would strongly recommend looking at any other shop if at all possible and definitely steer clear if your AD military.

Took my sons car for diagnostic. They tried charging him $400 for a battery. Took the battery to…read moreAutoZone. The battery needed charged. Do NOT recommend

Came in with a smoking battery, they were nice enough to fix that with a walk-in appointment…read moresame-day, but thats not what got them only 1 star. My car now has several issues popping up that are unrelated to the inspection. My steering is affected badly, brakes are showing that they are turned off/issues and my brake lights have been on all night, they wont turn off after car powers off and is locked. Ill just go to the original brand dealership next time.

My state inspection was due. I called and scheduled a 9:30am appointment 3 days before…read more The service personnel, seeing her smile was pleasant, had 2 or 3 customers ahead of me. They did not have the inspection stickers in stock but someone was on the way to get them. Maybe the stickers could have been picked up by someone on their way in? It was a Monday. The toilet was closed (who knows how long). I left my car, my husband picked me up, and we ran other errands. My car passed inspection, the sticker was on my car, I checked out paying, got my keys and was delighted to get this done.

I went to them several times and they were pretty good, had to wait a long time with an…read moreappointment.Then they told me there was stop leak in my air conditioner and it would be 4400.00 to replace it. took it back to dealer it cost 168.00 to fix some one put trash in the line. will never use them again.