Updated review 1 year later: I took my wife's car last year for an oil change and was pleased with…read morethe service. I recently took my own car. Once again, efficient, quality service well worth the price.

Got serviced right away Was treated with respect and…read morekindness by Levi and Mauricio I think was his name Good price Serviced in and out I'm definitely returning

I've been going to Dr. Auto for two years, and every visit has been outstanding. Their customer…read moreservice is consistently excellent, and the quality of work on my car is always top tier. I truly trust them with my vehicle.

It pains me to write this review as I have been a very VERY loyal customer to Dr Auto Repair for…read moremany years. Today, however, crossed a line for me and I am compelled to leave this feedback for others. I took my vehicle in for brake work and in usual fashion, the shop turned around the repairs quickly. My issue was with my pick up today and what transpired thereafter (resulting in being awoken from a nap to banging on my door by shop workers). Context and back story here is I am in the IT industry and had a late night software deployment last night. I dropped my kids off this morning at day care (my wife has been out of town at this point on travel for a few weeks, so i am extra tired) and then made my way via uber over to the shop to pick up my vehicle. Upon arriving (I was paying by cash), I told the shop who i was, what vehicle i was picking up - and was told the bill was already taken care of, and that I was all set and good to go. Now here's the key detail - My truck which was serviced was boxed in, thus in order for me to get it out in the first place, another vehicle had to be moved by the shop (not by me), which they did. As I was driving home, I had a call for something pertaining to my software release from the earlier morning come up, and during that call missed a call from the shop. Upon returning home I took a nap since I had a late night of work + exhaustion from the kids. I was awoken not too long after by banging on my door (not just once, multiple times; which awoke me from an upstairs room). When I went to open my door I was confronted by shop workers, and told that I left without paying (and the way they were grilling me; on purpose). I told them I was told the bill was taken care of and good to go. I went through the details of everything that happened, and realized that there was a mix up where it was thought I was a different customer (which is fine, mistakes happen). I gladly paid immediately after there was a clarification. However, I was very very put off by the shop's tactics and intent to portray this as if I knowingly and intentionally did something wrong here. Even after explaining what happened, one of the two of the workers that came out continued to bash me as if I maliciously did this. The kicker about all of this. The work for my vehicle had not been fully completed at the time of pick up. I called back to speak with Mr. Al (who is very nice) and explained what happened and he agreed there was a misunderstanding. It was then called out to me that I needed to bring the vehicle back to complete the remaining work. I never received a receipt for the transaction, and was never apologized to by the workers that came out to gang up over the misunderstanding. I am big on loyalty and customer satisfaction, and this entire experience has soured me to this shop and/or recommending it to others in the future. All it would have taken is giving a listen with an open ear, vs assuming that I somehow moved the vehicles boxing the vehicle in myself in order to somehow move the vehicle without visiting the office for payment and get the key (which i did), then being told I was all set and good to go. I want to stress Mr. Al is a very nice man and apologized on behalf of the workers that came out, however this experience has left me upset all day given the assumption that I had ill intent after being a loyal returning customer for all of these years. UPDATE: I should add, the shop has done work for free on my vehicles before, and Vincent said the mechanic noticed something and fixed it, so 'happy birthday'. According to them I should have probably asked then who paid for that too (and you can see how I would think things were set if told the bill was taken care of). In this instance my vehicle was released to me after I told them the specific make/model (not that i was picking up a pickup truck) - The other pickup truck was completely different make/model. The accusatory nature when coming to my home and banging on my door was borderline harassment and my reaction to the entire situation would have been different if it was approached more neutral as "Hey, there was a misunderstanding we got the vehicles confused despite telling you it was paid for", not "YOU DIDN'T PAY, WHAT IS WRONG WITH YOU". I started going to this shop during the pandemic SEEKING out ways to support black businesses. Never in a million years would I have thought the business would treat me as if I am a criminal after having been a loyal customer for many years prior to this incident and never once having any issue or experience like this. I have had 2 vehicles services here well over 10 times in total or more - yet am treated like this..

I had a great experience at Lube Center today. I stopped by because I needed a part installed on…read morethe underside of my vehicle. I already had the part and the screws, and the team was happy to help. From the moment I arrived, the staff was friendly and guided me right into the service bay. One thing that really impressed me was that you can watch the technicians working underneath your vehicle on a monitor the entire time. They also use service pits instead of lifting the car, so you simply drive in, they complete the work, and you drive right out. It made the whole process quick and convenient. The shop was clean, professional, and efficient. To top it all off, they installed my part free of charge. I was so appreciative of their kindness and excellent customer service that I happily left a tip. A special thank you to Walter, the assistant manager, for taking great care of me. I'll definitely be back in the future for an oil change and other services. Highly recommend!

I've been coming here for a while but yesterday's wait was longer than expected because they were…read moresuper busy for a Monday morning. However, I always receive quality care and service. My technician, Lewis was very thorough with sharing his knowledge and suggestions based on my car needs. I did get my car oil change, transmission fluid, and new filter. I'll continue to get my car serviced here.

They continue to be my go-to for oil changes and tire repair. I don't know why I always get tire…read moreleaks on the passenger side, what's with that?? It's become a regular flow now, filling out the little form on the register, parking my car as close as I can, and then making my way back home. In the winter time though, getting there at 8 AM is no fun, sheesh. Between school and the brisk air... but anyways, they've gotten a lot better about calling consistently (in my opinion), and I still appreciate those coupons. I do wish there was some way (architecturally I don't think it's possible) to get more parking designated for the garage versus dealing with the gas station. Sometimes I have to park really far away.

Consistent quality auto care. No matter the issue, I go to Greenbelt Sunoco where I have been a…read morecustomer for decades. You can trust what the owner or mechanics tell you. A rarity in today's world, sadly.

Did a head gasket job in here. One bolt was extremely over tightened causing crack in the engine…read moreblock. Now the engine suck air and leak oil through this crack. Engine block replacement only can solve the issue. Be aware of dealing with this shop

Had my car for a week and returned car with new issues, including alignment and warning sensors on…read moredash. Air shocks were bottomed out also. Missing engine cover tabs. Won't ever go back!!

Synopsis: Fair, honest, trustworthy, and highly-skilled…read more Dets.: This was my second visit to Bowie Auto Clinic, and they didn't disappoint. After hitting an errant piece of metal on the freeway, my car started making the most hideous, concerning noise, so onto Bowie Auto Clinic I went. Sean/Shawn and crew worked diligently to identify the source of the noise, keeping me abreast of their progress over the two days they worked on it. I'm overjoyed to report that they discovered the source and resolved the issue without breaking the bank. If you're looking for a mechanic you can trust--even as a woman--Bowie Auto Clinic is your shop. Thank you, Sean/Shawn and Bowie Auto Clinic!

They were professional, efficient, and responsive. I was able to make a next-day appointment, and…read morethey saw my vehicle right at the scheduled time. Hassle-free, not trying to sell me on services I didn't request. Excellent price

Really great service. Always willing to help. I have used them several times and I will be getting…read moremy brakes done there also. Very reliable and knowledgeable. Great mechanics and tire specialists. Edwin Scott

Look, it's a gas station...you need gas and a little air in your tire and you're good. I will say…read morethe place seemed a little hectic and I did almost have someone who wasn't paying attention almost hit my front end...but that's not the station's fault. I see that some people weren't happy with the service here, but I didn't have any issues.

This review is in regard to services for the Maryland State safety inspection and specifically for…read moreelectronic cars. Simply put: Please find another location. I've had to inspect two cars in Maryland during my time living here and this experience was the worst. They don't value your time and the cost of simple repairs are ridiculous. The initial inspection was fine. They found two cosmetic issues with the car that I had to be fixed. Both on the exterior of the car. One, for example, was the rear wiper blade. So the car fails, which is understandable. If your vehicle happens to fail, please do your research and compare cost for ANY fixes. For example, my back windshield wiper failed because it "smudges a little". I found that debatable however I didn't push on the issue. They told me to replace it they would have to (1) order the part which would take a day or two to arrive, and (2) the cost was $25+. I found that same wiper blade at the local AutoZone for $12 right after I left. And for anyone with the front two windows tinted on their vehicle, for window tint removal, they charge $150 which is absurd and overpriced. As for respecting customers time, they do not. I called on Monday to verify that the inspector would be available on Tuesday morning to reinspect my vehicle. I was told he would be in and that my appointment would be at 8AM when they open. I arrive at 7:55 AM and check in for my appointment. Do you know that I sat in the waiting room for 40 minutes before they decided to tell me that the inspector would not be coming to work that day? I wasted 40 minutes of my time when I could have left and rescheduled. The reinspection was rescheduled for the following day, again at 8 AM. This time I called the front desk before arriving to ensure that the inspector was indeed at work. Not surprised, I was told the inspector was "on his way to work" and that he " lived very far." I digress... To reinspect two cosmetic changes on my car, I sat in the waiting room for over an hour. I had to go to the front desk to ask for status of my car before they finished 15 minutes later. I am thankful that my car successfully inspected. However, I would not return to this location.

Went here to get my lights looked at they were trying to charge me $2000+ saying I needed to…read morereplace the whole headlight bay. Found out that's dealership pricing. I went somewhere else only to find out it was just the wrong bulbs that needed to change not the bay as a whole. I walked in a lady by myself and of course got over charged and a whole run around about my car not fair and over charged. If I want dealership prices I can just go to the dealership

Great place that helped me out when I was in a bind. I've gone there twice now and I will…read moredefinitely go again.

I had an issue with a flat tire(s) that I had taken to another National Tire repair shop that had…read moredone something to damage a tire. Instead of taken it back to the other shop, i had my car towed to White's. Buddy, the manager, was professional, patient and educational in explaining to me the issue and solution to my tire problem. White's did a thorough examination of all 4 tires, completed the repair in a timely fashion and car was ready for pickup first thing in the morning. I appreciate this shop's honesty, integrity and value. I will recommend them for any repairs.

I was in need of tires after a bad experience with the tires I had; Nexen. I would not recommend…read morefor Acura cars. Mr.Sydney asked great questions to ensure the tires to purchase were a good fit for my car and driving needs. I purchased the tires, shipped them to the shop, he contacted me when they were delivered, and scheduled an appointment the next day. Told him I wanted to get there when shop open, and I did just that at 7am and he was waiting. Great customer snd service was impeccable with installation, timing, and pricing. I would recommend if you need tire service.

I called Syd in need of 4 brand new tires. He took excellent care of me in his quiet and calm tire…read moreshop. His 36 years of experience was evident in his exceptional customer service and attention to quality workmanship. If you want to rest assured that your car is riding on quality tires, give Syd a try!