Had a late snack and drinks at O'Charleys in Fort O. last night with a friend. It was around 9 PM and very empty. It has off street parking which is huge so I am sure you will always find parking. They have tables, high tops, and booths and a nice size full service bar. I counted 12 draught beer selections - just saying.... I had attended the OYE event earlier that day at Taqueria Jalisco Caliente off Rossville Ave, which I will write a review on also. Since I had some great food at that place, I was not real hungry so we shared a Top Shelf Combo Appetizer which included Spicy Jack Cheese Wedges, Chicken Tenders and Potato Skins. It had 3 of each, which I thought was weird because usually it is 4 so if you have 2 or 4 people you are either fighting over the food or having to split one of the selections... also if there are two people, the one chicken tender sits there until one of use says I am fully go ahead and eat the last one LOL..... I had a Sam Adams and my guest had a margarita and Overloaded Potato Soup, which includes cheddar cheese, bacon, hand-cut potatoes. She loved it but it did not look overloaded to me. I always like the food at O'Charleys and it is a typical chain restaurant and if you eat at one, they are the same everywhere. We were in the bar area and the waitress was the bar tender, who was very friendly and helpful. I give it a three because it was clean and food was good... oh and they have draught beer. read more

I'd really like to write a great review. This is a decent O'Charley's, food-wise, but the service isn't great. I go here when someone wants me to meet them for birthday dinner or something, but it isn't my go-to. Usually pretty slow with the drinks and rolls. Three time, I've got my food for free for various reasons. The food is never bad, just not great. It's almost like it takes too long to be served, and sits forever, which goes back to poor service. I got on here to give a review and, lo and behold, here is this one. Today is 7/22/17, and I actually gave in and came with my wife. Service sucked... asked three times for a child water, and never got it. My food came out wrong, and I've been waiting for the waitress to come get my card to pay the check for probably 10 minutes. Also, I saw her spill water on two people. The first one was me, and it was just a few drops, but then she spilled a whole pitcher on the table next to us. read more

Bad service, waited 10 minutes after being seated before anyone came to table to get drink order, then waiter came back and took drink order again. Ordered soup and it never came, offered dessert instead of soup, asked for soup to be refunded three times.....bill comes and soup is on the bill, then the waiter wanted to delay our exit to get soup removed from bill. Left and will never come back! Probably last time I ever visit ocharleys read more

O'Charley's Restaurant & Bar - diners eating - American Near Me - Ft. Oglethorpe, Georgia

Took forever to clear tables then we didn't get menus after we asked then everyone food was right except yours truly! I asked for fish n chips but got chicken strips and fries. Nope didn't want to wait so just had strips which I had before just going to go with fish n chips. The Carmel pie topped it off great so we are off to Jacksonville and warmer weather! read more

First, I blame the manager...poor training; terrible service, and food was not even hot or complete. Waited almost 30 mins for food, the waiter never came to the table during that time for refills and never refilled while we were eating. When they got one order wrong no right order was brought even though they promised. After we had finished our meal and waited 10 more minutes we finally just told the waiter to forget the wrong dish and he at first didn't want to take it off the menu. The manager finally took it off but didn't even bother to come to our table to apologize. Also the same dirty table was dirty the length of our time there which was way over an hour and it wasn't busy or closing time. read more

We came into town to eat. We literally stood at the hostess stand for 5 minutes and several employees walked past us without saying a word. So rude we left and went to Logan's read more

Wow. I'm normally never compelled to write a review, but our experience was so especially terrible I had to vent. I worked as a server throughout college. With at least 5 years experience, I understand that you're beat at the end of the night, but that is no excuse for the service we received. We arrived at 9:30pm, no one at the host desk, we were greeted several minutes later and were guided to our table with a quick run down of the specials on the way to the table-- which only I heard. We WERE perky and cheery-- we said hi and the server only responded with a barely audible request for our drink orders. It was awkward. At $16 dollars a plate for most entrees, I was floored that he was treating us like fast food customers. The food was okay but not worth $12-$16 a plate. Near the end of our meal (9:50pm ish) someone was rolling silverware with the most f*kn annoying music blasting on their phone. No headphones, no regard for the guests in the restaurant (us and one other table) I asked another server to have that person turn their music down. They turned it off but 5 minutes later they began playing it again. We were beyond disappointed in the service and did not want to pay $60 on our tab or tip our server any higher than 10%. I always tip well, especially when we arrive near the end of a shift. Not tonight. We will not be returning to O'Charley's. My family and I go out to eat to enjoy each other's company. The service literally ruined my evening because my husband was in such a fowl mood by the end of the meal. We normally eat at higher end restaurants and this reminded us why. I just hope the staff takes a moment to consider who pays their wages and that they are running off customers who can afford (and would happily) tip fairly for a deserving experience. read more

Service was slow! Food was even slower! It's been closed to customers for this Covid19 crap for a month and walls next to booths were nasty and needed to be cleaned. Lights and everything on the walls were dusty. Won't be going back to this location. read more

First of all I am sick of every store restaurant and corporate owned shit hole blaring the same shit music. There she goes. Big yellow taxi. Rosemary's granddaughter. Anything by john mayer shania twain. It was not good 30 yrs ago it hasnt got any better. My grads are going to include music from now on. So negative 100 on that. I have had to leave stores. Next the food is horrible. It is beyond obvious they are reheating some frozen stuff premade. I had my chicken burned like they have not cleaned the grill. Like they dont have time. I talked to Manager and he argued with me. Yes that helped. I have been in more than once and sat at bar for 10 minutes no one came. No one. I left. I am officially done. read more

Went in yesterday for lunch/dinner. Our Server was Jarrod P. And he provided us great service. Order came out correct and timely, drinks stayed full and he was very polite. Great job! read more

I've been to this place many times before, but for the past 3 visits i've had to send my steak (louisiana sirloin) back, 3 times this past visit. Very disappointed and displeased with the quality of the cooks. Don't get me wrong the manager and server were both very nice and respectful. read more

This is not a very organized rest. Waiters need to be trained more. Husband and I visited last evening. Only brought 1 roll for each of us. Never asked if we wanted more or brought us any more. We ordered the weekend lovers primed rib. The waiter brought our salad, after half way through salad he brought the appatiser,at that time we asked for our drinks that he didn't bring us before. They also brought out prime rib at same time as appetizer, so here we were with an appetizer, s salad as well as out steak. So steak was cold by the time we finished app. And salad. Husband had to get another steak because the first one had a grissel or something all through it and he couldn't chew it. We went earlier in the week and said we would never be back. We should have stayed away and went somewhere else to eat. We will not be back. read more

Worst restaurant ever. Don't go in here. This place took years off my life. Filthy tables, waitresses complaining about customers, slow, slow, slow, slow. I'd rather eat McDonald's for a year served by people not wearing gloves than ever suffer through another minute in this shithole establishment. read more

We ordered curb side service and it was perfect. The food was brought out right on time and Sandy made certain everything was exactly what we wanted. This was actually the second time we ordered this way and both times Sandy was so friendly and helpful. We will definitely order this way again. read more

Not the best, not the worst. New management could take this place far. The kitchen does not take pride in the food they turnout. An easy fix for a good manager. Our food was cold, all of it but the funniest was our potato couldn't even melt the butter it was ice cold. The manager apologized but we still payed full price for a terribly cold meal that we didn't even eat. Thanks manager, but never again. read more

I WISH I could give a good review but unlike the Hamilton Place location, this one is AWFUL. My Husband and I went for lunch on a Wednesday (free pie day). Service was sloppy, inattentive and clearly didn't want to be there. We had to request our refills after nearly 10 mins of no server being around. We had to request the pie slices and the server acted like it was the biggest inconvenience for her to get them. Once we were done she took over 5 minutes to create our ticket. When I went to place my credit card in the holder I noticed we had been double charged for the drinks. When the server finally came back I mentioned the error and she had the most odd response... it's difficult to describe but it was as if she was like "oh... you noticed". No apology or anything but she said "I must have entered it twice when I was going back over the check to make sure everything was on there"... If you were checking it "again" then why is there an error. I spoke with a friend who ate here about a year ago and she said this had happened at least twice to them. The first time they didn't notice and the next time they did. We decided that between the terrible service, the (what seems) apparent extra charging and overall underwhelming experience that we will go out of our way to go to Hamilton Place in the future even though this is half the distance for us. If you go here, PLEASE REVIEW YOUR TICKETS. read more

After years of boycotting this place I decided to come back. I stopped coming years ago due to the food and service being terrible but it appears everything has changed. Me and my grandfather came here one night to change it up from our normal spots. The service was really great and the manager and I talked about sports too. I had gotten the French Dip since you really screw one of those up and I do not know what they added to it but it great and gave it an unique taste that was good. I would rate 4 stars but I want to come back a few more times to make sure it was not just a fluke. read more

I love O'Charleys but this one is usually a little bit off. Last night was no exception - service was OK but nothing special, hot food was warm. read more

I have been in several Charlie's through the years and this is the worst. They messed up on our waiters and we sat for 10 minutes just to get our water. It took over 30 minutes to get our appetizer. I never got my salad. After complaining to another waiter, the manager came over and apologized. He ended up coming to our table twice to apologize and made things right. read more

While visiting my motherinlaw,she took our family here for dinner. Never been to this chain as they don't have any around where I live. I got a steak and it was one. Of the best that I ever had. Whenever we come back down to visit, we will be stopping in again. read more

While the food good and the waitress was pretty nice - the experience at this location will keep us from ever going there again. I've been to another O'Charley's that was far more busy and received faster more reliable service. We got the rolls at the same time as our sandwiches. It wasn't very clean and for some strange reason the dining area we were seated in smelled slightly of body odor. I don't know if it was the guy that seated us or the people in the booth next to us, but it was pretty unpleasant. lol read more

This is the only O'Charley's I've visited, but it's superb. The staff is as friendly and attentive as can be and the meal was excellent. O'Charley's is comparable to Logan's Roadhouse but a bit quieter. read more

I'm a three strike type of person before I say anything most of the time. The food here is great but the service has been worse than a fast food joint. 20 minutes to get my salad, 25 minutes to get silverware, and 30 minutes to get rolls. I could understand if it was busy but that's not the case, and this is the third time at this location for a bad experience. We are not likely to dine at this location anymore. read more

Terrible service, ordered food and 29 minutes later it is delivered to our table. Waitress promised a refill on my drink, and it took almost as long as the main course. Manger was argumentative when questioned about the delay, loooong delay in food being served. Not the first time I've had problems with this location. read more

Well... I will update. It's been a few months. Honestly, this whole strip of restaurants is mediocre at best. Last time we went to Logan's and it sucked, so this was the perfect opportunity for Ocharleys to shine... Well... we are told a 15-20 minute wait. 20-25 minutes pass (they really aren't very busy) i go up just to check. Sure enough, our name is crossed out and 4 tables are sat after us. (Our name was never called.) Oh, sorry, sorry, say the TWO hostesses... (Really, 2 girls and this happens?) Ok I'm trying to keep my husband calm, I know mistakes happen... Everything else is fine until my son pulls a LONG HAIR from his burger, mid bite! I mean, really??? At least the waitress, holly, did a fine job, and the manager came and showed some concern, comping half our meal. Again, I totally understand things happen, but between the hostess and the hair??? We will probably give it another try because of the concerned manager, but it may be a while... read more

The best part of my diner was the taste of my wine and the chicken breast. The pasta was nasty and the Spanish dip was cold. I must say the plate it was sitting on was very hot, and that's about it. The chips were too salty... Not happy at all The SERVICE 0 to 10... 0! I set and watched a couple wait for over ten minutes to be seated. The stpod there looking around like there were in space. The saddest thing is my waitress was aware of them n/c I said some to her and she did nothing to get them seated. I will NOT be returning! read more

I wish I could write a good review, but there is no way that I can. Came here due to a gift card and honestly regret it. I originally asked for a medium rare steak and my boyfriend asked for a medium steak. Regardless of what we asked for they ignored it and brought out 2 well done steaks. If you're anything like me then well done is just dry and gross. So I hated I had to, but I sent it back and again asked for a medium rare! They bring me out an entirely purple steak and cold, completely rare. Okay, apparently they don't understand what medium rare looks like. I sent it back a second time and they brought it out well done yet again. I said screw it and just ate it and it tasted like they had soaked it in sock water since it was so dry due to overcooking it again. I could have made a better steak in the microwave. I will not be back nor will I recommend this place to anyone until they put a bit more effort into cooking their food! This place is way to expensive for microwave quality. Disgrace. read more

Saturday afternoon at 1:00 with a partially full restaurant and it felt like a crazy busy Saturday night. The food took forever and was cooked wrong. We sent it back, it still came out wrong. The server never refilled drinks. What a bad experience, will never be back! read more

Havn't been here in a while and remember he reason. The service is terrible. You have to wait when the restaurant is half full and their reasoning is "we're waiting on servers to get here." Only thing good was the appetizers. It took 10 minutes for them to clean the table from the previous guests. Will not be returning. read more

Great food great service. Prime rib pasta was excellent!! Should have waited for free pie Wednesday though!!!

Phil Womac, is the reason I go to O Charlie's. He makes sure the service is prompt and he himself very personable. He makes you feel welcome and that your presence is appreciated. I have over heard him speaking to other customers. One visit I over heard Phil mading an effort to listen to a customers request concerning his food preparation. It was evident the customer was please also with Phils efforts. I try to schedule my visit when I know Phil is working. Because I know the service will be prompt and the food great. Thank You Phil and the O'Charley's. Also, thank you all for demonstrating your community support. The flag and place settings for the five fallen soldiers of Chattanooga was awesome. read more

My meal was a major disappointment. Nothing that I ordered was prepared properly. However, the restaurant manager handled everything very professionally and left me willing to try the restaurant again in the future. My waitress, Morgan G, according to my receipt, was the least professional and most unpleasant server I have ever encountered. She spilled my drink on the table and left the spill for the remainder of my meal. When she made my salad, she used more cheese than lettuce. When I tried to explain what was wrong with my meal, she told me "I don't want to mess with it." before she left to get the manager. If I ever choose to go back, I will never sit in her section again. read more

Terribly slow service with lots of empty tables. Ordered well done steaks and they still came back with a nice (sarcasm) medium rare temp.

I haven't eaten at O Charley's many times. Usually a good meal at an exceptional price. My wife and I had dinner at this location and decided to never go back. My wife's steak was as dry as a bone, and very bland. My chicken was terrible as well. And it makes us sick that we spent so much money on a meal we could've made twice and good at home. Just not worth the money. read more

Where to begin... first, I've been a server and have managed restaurants for 20 years. Prime rib was overcooked but tasty, salmon was undercooked then burnt and dry when it finally came back out. Our server was sweet and had good intentions I'm sure. After arguing with another server about our table being hers we finally got our drinks and gave her our order... this was the last time we saw her until she found out we had sent part of our order back. Thank goodness for the guy who had a section in the other side of the restaurant. He delivered our food, refilled our drinks, and generally took very good care of us. So, of course, I looked for him when it came time to tip. I thought all chain restaurants had a points of service list that servers must learn before they are put on the floor. At no time did I see a manager that should be there when there's a rush or a server is in the weeds. Bad form, O'Charley's. I will not be dining with you again. read more

Wow, where to begin. On 4/24/2014 my wife and I decided to go and have the Prime Rib special that they advertise. I knew it was good because when I was traveling all the time (2000-2007) I would stop and get it - so it was a no brainer for me. And we also usually eat here on Sunday mornings for the brunch. I would like to add that this is my wife's choice to go to this one because it is the closest. We got there at 7 or so and I was trying to figure out at the time why it was such a long wait (turns out no wait staff) the parking lot was not full nor was the restaurant either - but we still had to wait. The wait time was 20 minutes but we were seated in 18min - I usually time people. We were seated and a young girl took our orders (we both had the Prime Rib special Med Rare) mango tea and water, spinach dip was the appetizer. My wife's side was a salad and mine was the broccoli cheese casserole. The waitress asked what to drink so I told her and so did my wife well she brought a sierra mist which she made right. Her side salad was asked for with the meal. Rolls were brought out 15 to 20 minutes later by another staff member and that should have been my first clue. 30 to 45 minutes rolled around and wheres our waitress? Finally the same guy that brought our rolls out said we don't have the med rare Prime rib will med work? We both said why what's going on? It was explained to us that it was all out etc etc yadda yadda. So we both agreed to eat the med Prime Rib, ok another 30 minutes rolls around and the same guy walked out I said "where's our food"? He said the manager will bring it out shortly (never seen our original waitress or anything during the time we were sat). Hmmm, the Manager is bringing it? Another clue. Over an hour of being told it will "be right out" and finally the Manager brings our food- my time may be off a bit, not much. She brought us a SMALL piece of dried up Prime Rib that I would never have served to anyone ever for any reason. My wife's salad was nowhere to be found. My wife (who is normally pretty patient and accommodating) was the one who got up and said "I am done." What should have been done is our waitress or manager come out and say they are out of it. If anyone ordered that stuff and ate it I know you're sick by now. Honestly that type of management should not be tolerated anywhere, and the lack of customer respect is amazing. I will never ever go back I want to add this (2 weeks later) I received an unknown phone call from this restaurant. They didn't leave a message or anything. If it was the manager I hope your fired by now. Nothing personal, but you do not know how to operate a Business. read more

I have always enjoyed O'Charley's before but lately the food quality has gone down. The last two times we have eaten there, I have had chicken. The texture was strange and not appetizing at all. Today we had a salad and the lettuce was brown on the edges and some of the greens were wilted. I have also had the prime rib pasta. It had to be sent back because the meat was missing. After it came back it had little of the other ingredients We have enjoyed this restaurant very much in the past but the quality has certainly gone down and I don't care if I ever go back. read more

Just left here. Poor service. Wasn't many people in there. Shrimp scampi was good . Took a while to get our food and waited a long time on rolls but they were hot n fresh. My son ordered kids chicken fingers with mashed potatoes. Chicken fingers were dry and hard and I could tell by looking over cooked. The mashed potatoes had bacon in them and it did not say bacon on the kids menu. We sent the whole plate back. My son had tried the chicken and mashed potatoes and got sick and puked at the table. They brought a fresh plate out but at this point he just wanted to go home. The server was busy talking in the corner most of the time. When ready to leave I had to get my own to-go boxes and drink. Sorry service and won't be back. read more

Ordered take out, I ordered southern chicken tacos, My husband went to the restaurant to get the food and as he was gone someone from the restaurant called to say they didn't have southern chicken tacos, I said I will have a turkey burger and she said, I'm sorry we don't have that either, I said, I will not have anything. Another time my mother in-law ordered a well done cheese burger, when she got it the burger wasn't well done. I don't think I will order from there again. read more

Three strikes and your out. This was the 3rd time we tried curb side pick up and every time it was a mess. This time I called it in the girl on the phone (have her name but won't mention it) said she would take my order. Told her 3 times what I wanted and asked if she had it straight she said yes. She asked me what kind of car I was driving and I told her, we hung up and it dawned on me she didn't ask my name but I figured it couldn't be to big of a problem. Got there to pick it up and the curb side girl came out and asked if I had a order. Told her (she was not the one I spoke with on the phone) she went in to check and came out saying no one new anything about my order. She even asked the girl that took my order because we knew the name. She re ordered it and I waited 30 minutes got it and went home and it will be the last time we go to this O'Charley's inside or take out. The manager needs to supervisor better. We have had situations when we ate in this restaurant too. Last time I will waste my time will go someplace else where my business will be appreciated. Food is not bad but the very poor service is not worth it. read more