I would probably give 3 stars if prices weren't at play, but since they charge fine dining prices, I expect fine dining experience.
Also this is a long review, but I went there on my wedding night, so it meant a lot to me. It was a very intimate wedding with four of us in total, and we figured that Italian food and wine would be the perfect laid back wedding dinner. I reserved a table 10 days in advance, and I mentioned over the phone that it was our wedding dinner. We didn't request anything special except to be sat at a good table.
We showed up to our reservation and our table was right in the middle of the restaurant, next to the entrance door. We asked to be sat elsewhere, since the place was not full.
I'd like to add that I was wearing a freaking wedding gown, so there's no way at this point the service staff doesn't know that this is a wedding dinner.
We sat down at our new table, ordered some wine. The serving staff informed us that we had to order all courses at once, so we ordered 4 appetizers and 4 main courses to share amongst the 4 of us. Appetizers were served quickly and were tasty, but I noticed that the plates were kind of greasy and had fingerprints on them. A little surprising but oh well. Food was good.
Our server came back to take the empty plates since the main courses were (already) ready. We weren't quite done with the appetizers, but she didn't ask and just took away the plates.
Main courses were served and plates were dirty again (could be from our server's hands?). Food was bland and lack refinement. We also ran out of wine, but there was no servers around. We were almost finished eating when the server came back to our table to ask "if everything was still perfect?", showing us the thumbs up, and quickly walked away before we had time to actually say anything.
It was our wedding night so we decided to make the best of it regardless of the less than impressive service and rushed supper. So we ordered several deserts, as well as the best grappa from their list (grappa being one of the reasons why we reserved there in the first place). We were informed that they didn't have the grappa we wanted, but the server recommended to try the "flight", which is a tasting of three different sorts of grappa, and we agreed. Two of them were delicious, but there was one drink that was not grappa, it was some kind of liqueur that tasted like limoncello. It might have been made with grappa or something, but it was not actual grappa, it was super sweet and it wasn't at all what we were looking for. I informed our server that this was more like a liqueur and not what we had in mind at all, and her answer was "it's grappa, I saw him pour it from the bottle". And she walk away, and came back with the check. Never even offered to replace it with something different.
It was the most underwhelming dinning experience I've had in a while, and it happened to be on my wedding day. I regret going there. At no point were we offered even one drink or one piece of cake just to at least say "congratulations, and thank you for choosing to dine with us on your big day". I understand that this is not an obligation, but any decent establishment will highlight a special event with at least a little something. We also were charged for the drink we didn't like, even if it wasn't actually what we ordered.
They have a beautiful patio and an interesting liquor list. But don't go there if you're celebrating a special event or something important to you. It's a casual, average place charging too much for average food and average service. My wedding day would have been perfect, had we chosen to dine elsewhere. read more