Unable to keep polish from bleeding onto cuticles and opted to file with an Emory board. When asked…read morecould he simply (and less painfully) redo the area where the polish bled one other tech chimed in to further explain why the polish bled. I asked again, can you redo it? The other tech said yes. The person working on me started to speak another language. After further inspection, all of my toes have the same bleed. Rather than redo them all I opted not to have them all done. Is it really so hard to polish toes and not file off your cuticle beds to correct the mistake?

I wanted to try a New Nail Salon til I find what Amenities and customer service is right for Me!…read more I've by past this spot a billion times esp when working at Wegmans. Yesterday 7-6-26 was a chilled experience!. The Man at the front desk was cool and helpful til the end!. You wait in a semi- waiting area to be called! Then you sit in the chairs!. The Tech I got was Tammy! Asking around since my first time Liz was top tier!. . Tammy was very nice asked about the temperature and made sure I didn't fall when I had to get up . made sure I was comfortable and what services I wanted etc and explain the difference between. The Vibe was very chill they give you something to drink from Wine to actual tea bag brewed tea/coffee!! . I'd return here I loved how the staff were attentive even if it wasn't your tech! . I believe you needed an appointment but the nice receptionist scheduled me on spot! so glad. I'd return to this location

I visited Nova Nails for the first time on Wednesday as a walk-in. My neighbor recommended a…read moretechnician to me but I didn't get the name right. Anyway, I was told up front that I could come back the next day if I wanted designs. I couldn't because it f my schedule so I went with the lady available. I was told she doesn't do designs but I needed them done. True to word it was basic but still good service. Fast forward to Sunday,, one of my nails cracked in the worst place ever. I went back. Greeted the moment I walked through the door. I explained what happened and I honestly couldn't remember the lady that did my nails. I was told to have a seat. I don't know the name of the lady that assisted me today but she's and Eagles fan She asked what shape did I want as my nails were more almond shaped than stiletto.. Not only did she repair the broken nail but she reshaped and relished all of my nails. In the end she didn't charge me a dime. Of course I walk around with no cash. I left ran an errand and came back with a tip. The first thing she said when I walked back through the door is you don't have to do that. I said to her neither did you. You took time and effort and that is worth it. Thank you

I decide to try somewhere new for a mani pedi, because my usual spot couldn't accommodate me the…read morelast few times I tried. Now, I could have made a specific appointment or plan ahead, but these things tend to be spontaneous for me. I walked into this place, and they weren't ready at the moment but asked me to come back in about 40 minutes, which was not a problem because I was hungry and needed to get food anyway. They were only two people working in there, and both seemed really nice. And they were using Amazon music to play some amazing tunes. Amazon music is my jam! I didn't get the name of the person, but it was a relaxing experience overall. The temperature was perfect for my feet, but it was extra extra foamy. It wasn't a problem for me personally, but I felt bad about it getting on the seats, it came that high haha. And here I liked that I didn't have to move to a table for the manicure portion! It made it truly feel like a spa experience. The job was great, but later on I realized that some cuticles were handled a little more roughly than others. But she said she was having some serious pain with her hands. Hope she feels better! Anyways, I would return, because I overall like the vibe of this place better than my usual spot.

Amazing service! Susan is the best. I highly recommend!!…read moreSalons is clean, relaxing and very inviting.

*Updating my post because I felt like I was robbed!! & after following up with a few neighboring…read moreshops and a couple techs that I could've gotten the same quality work from- I definitely was...smh I get it- you set your prices & your people will support you...blah blah blah...but for what I got- I was well over charged. Definitely no $100 job... I had a nail emergency this morning and didn't feel like driving to Va so I walked over and surprisingly they weren't too busy. Took my chances with walking in and Lisa did an amazing job on my nails today. And she was fast. This shop is a little pricey compared to others but I guess you're paying for the snacks and drinks they offer, so make sure you stock up and enjoy!! Praying today's fill last longer than 4 days... Happy Yelping!

This is a great nail shop to consider if you're in the area. Everyone is friendly and skilled. I…read morewent in and chose to get a pedicure from one of the employees, Stephanie, and she was extraordinary! This nail salon has various color options and to add, the shop is exceptionally clean. I certainly will be returning.

This is a great nail shop but you need to make an appointment. I always ask for Andy and he has…read morealways done a fantastic job on acrylics, gel manicure and a regular or gel pedicure. This nail salon has many color options and the shop is exceptionally clean. Presently, there is a lot of construction going on nearby but there is free under-cover parking to the right of the business. I definitely will be returning.

My visit here was fine. I was grateful that I could book an online appointment, without having to…read moretalk to anybody, at the last minute on a Friday. Overall, I think that they did a pretty good job on the actual painting of my nails. As in, the paint with even without bubbles, etc. That said, The gel on my toes did not last. And two nails in my fill/full set. (Had them since March with no issues) started to lift at the base of the nail. This happened within a week and a half. My big toe polish chipped in about four days. This was before any type of yoga, working out, anything. I also have become very accustomed to the woman who typically does my pedicure is being very thorough with removing ingrown, excess skin, calluses, etc. I definitely found myself wanting more from the callous removal. However, when I most appreciated was the fact that I picked a color that didn't end up looking good on the nail, and my nail tech convinced me to get something better. I'm glad she did because I was super on the fence about it. Also, it's worth noting that this place was absolutely packed on Friday afternoon.

Terrible service. It gives Money Hungry & Kelly was rushing on my nails. This isn't a place to…read morerelax and expect friendly welcome.

My nail tech was an older Asian lady. I came into this place last minute because my friend was…read moreNextdoor getting her hair done. let me start with the good before I get into the bad. my nail tech was very sweet, and willing to try different colors to allow me to see what it'd look like. i showed her a picture of what I wanted which was a French tip almond shape. she cut them too short the first time, and she soaked them off and started all over. which I appreciated. she was very sweet, and took criticism well. here's where my issues come in: as she was applying the acrylic, each finger nail burned SO BAD. I held it together and didn't say anything because I assumed it was from her soaking my nails, but when she got to the hand she didn't soak, it still hurt and that's when I realized it wasn't the soak. it hurt me soooooooo bad. but I held it in because I just needed my nails done. Even today the next day, each and every one of my nails hurt. I'm scared I will get contact dermatitis. After now reading other reviews, I notice in the pictures, that same hand that did my nails. And it looks like she's been there for years, so honestly in my opinion, if I were the owner, I'd fire her and help/hire a new nail tech graduate. They'd probably do better, and yall would probably have less bad reviews. The owner Lillian was very nice and had a calming aura. And I wish the best for her! If I were her I'd look into new hires, because for a black business owner, I want better for her shop.... Back to the review: She shaped my nails so horribly. they were uneven, the French tip itself was terrible, I could've done a better job if I did them myself ( which I have before).she left polish on the sides of my nails, the acrylic also was all over my fingers, and as well as my cuticles. I literally went home and took out my nail file to shape them evenly and more precise. I don't know if it's because I do my own nails sometimes, but I'm very precise on the shape and details. which I feel like what I asked for was very simple. she kept asking me what color I want for my base or for the chrome powder. but I just feel like that's her job to do. I guess I can appreciate it because then I can have exactly what I ask for. but I feel like that's the whole point of the picture. I also had to take the nail file myself and shape one of my nails because she ignored the fact that it was very uneven. which honestly I don't mind, and it wasn't a big deal; but at the end of the day I feel like I shouldn't have to do that. they also allowed a customer to walk in 45 minutes past their closing time and asked for a pedicure. cool, but the other nail tech asked her if that was fine with her, and she said yes, and after that everything seemed rushed. I felt like she started rushing to finish my nails. i go through phases where I do my own nails, and sometimes I go through phases where I prefer to just pay for the convenience of someone else doing them because it obviously takes longer when I do them on myself. I don't know, it just gave that she was maybe new to doing nails, because they looked how I used to do them when I first started. I understand it's a business and they need their money, but for an almond shaped French tip being $100 when they looked worse than I would've done, I was disappointed. by the time I was done and ready to pay, I honestly just shut up and paid the money and left because i had already been there much longer than I expected and was ready to do. and I also knew the chances of me going back there are probably 0%.I may have another instance where I go with my friend to get her hair done and I need my nails done close by again, but I'll probably just go to the nail shop across the street. Overall, everybody was very nice, and I probably could have spoken up and they would've taken it well, but like I said I was ready to just leave. but everyone that I interacted with was very nice to ME. although I will say, there were two nail techs who were talking poorly about a customer who had just left loud enough for everyone to hear which I thought was terrible customer service. I work in hospitality, and its fine to have those conversations with coworkers in private, but very unprofessional to do it infront of other guests. I could sense that the nail techs aside from the lady who did mine had their familiar regulars, so they probably do much better work, and have better rapport. but as a first timer, I was disappointed. so im just taking the time to write this for the owner/manager to simply be reminded to be mindful of the environment, and potentially give my nail tech some more practice. do I recommend? not personally. like I said, the other nail techs may do a better job than what I received so I won't speak on the whole staff. but the bad mouthing a customer after she left infront of everyone should probably be discussed and avoided.

Tried to patronize a black owned business and was thoroughly disappointed with the physical and…read morecustomer service received. It isn't worth the drive or the money. I won't be back.

Bo at Happy Nails Spa is AMAZING! He is so nice, welcoming, and makes the whole experience…read moreenjoyable. Great service, great energy, and I always leave happy with my nails. Ask for Bo--you can thank me later!

I went there on April 8th and 5 days later the nails are moving and falling. I went back promptly…read moreon the 14th for them to redo all of them But no, they refill some fingers, Hile i clearly emphasized that im concerned that the remaining ones will fall too And that i wont be able to come back because it is far (45 min from me). The next day, on the 15th, it fell the nail fell, while i was opening my frige.

After unclear wait time, I got a gel pedicure done and it wasn't painted well or cleanly. The gel…read moretoe paint started chipping that very day and I got my nails done on Friday afternoon.

This all Jeremy work..he only take appointment on or call him before you come very professional…read morenail tech..

Would've been five stars rating. 1. I disliked how fast the…read moreboss was rushing, got cut twice. Nails aren't the same size. 2. I had gotten black French tips, I didn't realized that in the sunlight it looks faded like he should've put another coat on. 3. Man stole a tip from my card not seeing that I was tipping him cash. I'm really disappointed with that.

The world has become so sensitive now days. Not sure why they have low stars. They are good at what…read morethey do. My hands, toes, brows STAY on point. So what if they aren't the friendliest, they take care of what I need them to. Get over it people!