The food was great.. on this visit I ordered the fried shrimp and white fish plate. I found a small piece of plastic on one of the pieces of shrimp. I brought it up to one of the workers and she happily refunded my order and actually compensated me a new one with no hassle so I considered this great service. The ambiance is ok the music is loud but you can still have a conversation with the person in front or beside you. Everything was clean and well stocked. I went to the Canyon Springs Pkwy location store #004. The 2 employees that took really good care of me was Mayra and Lisa. Thanks you ladies for the hospitality. read more

Ono Hawaiian BBQ - Fried shrimp Shrimp & Island White Fish Mix - Hawaiian Near Me - Riverside, California

I've never been to an Ono Hawaiian BBQ so I don't have any comparison. I went for lunch with my husband since we received a coupon in the mail (buy one plate get one free). We ordered the Island Fire Chicken plate, grilled chicken breast plate (I selected teriyaki instead of the lemon pepper), guava pie, and a large drink. It's worth noting that unless specifically listed, they use dark meat chicken. Both plates came with 2 scoops of white rice, 1 scoop of macaroni salad, and 1 scoop of steamed veggies. Island Fire Chicken plate (6/10): my husband ordered this. I did not try it as I do not eat dark meat. The staff likened the spice level to higher than Sriracha. My husband was disappointed it wasn't as spicy as he was anticipating. Keep in mind spice is subjective. He wasn't a fan of the charred bits of chicken as the texture was too tough. He said he'd order it again, but it's nothing to rave home about. Grilled Chicken Breast plate (2/10): I ordered this as it was the only item in the menu with chicken breast (white meat). It was a disappointment. This is completely subjective, but to me, it was giving processed chicken. Like Tyson in the frozen food aisle. Also, it was not cut on the bias so it was difficult to eat. I gave up after one bite. I'll be giving the rest to my dogs. Macaroni salad (7.5/10): tasted good at first, but as I got closer finishing it, it started tasting fishy. I had just raved to my husband about how happy I was that it did NOT have ham. Just to find out it has tuna instead. I do not eat seafood so this was a disappointment. It wasn't great until the fishy taste overpowered it. My husband (who loves tuna) was a fan. Steamed Veggies (5/10): Frankly, it's hard to mess up steamed veggies. I was expecting more broccoli or other veggies on my plate. I got a bed of cabbage and ONE tiny broccoli floret. So did my husband. No shade to cabbage, but I expected more variety based on the menu photos. White Rice (10/10): The only saving grace was the rice. It was as expected. Simple, steamed, white rice. Hula Guava Pie (4/10): My job dropped (literally) when I saw it wrapped in plastic packaging. It was just sitting on the counter between the registers. I guess my greatest disappointment was in expecting it to be like the hand pies at Jollibees or McDonalds. They're obviously not made fresh in house, but they're warmed up and packaging nicely like a sweet little gift. So my expectations were shattered when I got this overpriced pop tart. You can certainly taste the guava on the inside, but it tastes quite processed. I'm a guava snob so I understand I'm being harsh. It did have the same texture as a pop tart. Plenty of parking outside. It's in a private lot in the same complex as a Target and Chick-fil-A. It felt a tad pricey. Without the coupon our total would have been closer to $38. With the coupon we paid $22.80 which felt like a great value since the portions are generous. I love that they have katsu and teriyaki sauces readily available. There's a pump with little cups so you can help yourself. The katsu sauce is vinegary which I'm not a fan of, but my husband enjoyed. We both enjoyed the teriyaki sauce. It wasn't too thin or too thick in texture. The staff was friendly and helpful. My seating recommendation if you dine, as soon as you walk in the door, sit on the right side. The left side is near the restroom (down the hall). I have a very sensitive nose and could smell the cleaning products. It's a non issue if you're not sensitive. Overall, I personally would not be back for myself, but husband enjoyed it. If you're into dark meat, or willing to try a different protein, give it a try and see for yourself. But personally, I've learned Hawaiian food is just not my cup of tea. read more

See all

Not the best BBQ, but they have good deals every now and then that makes it worthwhile to stop by. Their portions are usually okay, if not the most generous or consistent; I've definitely ordered the same thing and had different amounts of meat. I would order to-go, to be honest. Last two times I've been, the inside has had a strange chemical smell. No napkins anywhere, which is strange. Food always comes out fast, so you don't have to be there for very long...which you might not want to be. read more

Ono Hawaiian BBQ - Hawaiian Near Me - Riverside, California

I popped in here with friends while they charged up the Tesla nearby. Because I have limited experience dining with this chain I figured I would sample a few things. The beef and chicken combination sounded like a good place to start, and a side of six fried shrimp. It took under 10 minutes to be ready, so that's a plus. The shrimp were a little dry, and the hot sauce was a tad thin, but they tasted fine. The beef is better than the chicken in my opinion, it's not too dry and holds the marinade flavors, whereas the chicken is thin and easy to overcooked. The rice was fine and the atmosphere in the dining room was also good. However, I doubt I'd come here (or another location) because the food quality for the price doesn't inspire me to expand the palate. read more

See all

The chicken was ok , not really anything crazy . I ordered double steamed veggies and got a plate full of cabbage and one piece of broccoli. This is honestly not worth the price . If they offer "steamed vegetables" you'd be inclined to think you'd get a mixed variety of veggies . Won't spend my money there again . read more

Ono Hawaiian BBQ - Hawaiian Near Me - Riverside, California

Never ate here and best buddy brought over some shrimp, macaroni salad with rice on a bed of cabbage. Macaroni salad was epic and shrimp good but the dipping sauce was epic also. Could probably put the sauce on almost anything and it would make it great. Don't usually even like macaroni salad but ate it first. Will definitely go there for a try on everything. Won't order guava pie though, really dry. But am really not complaining because the Mac and shrimp gave love. read more

Normally we like the food, but we went here 2 days ago and the salad in the aloha plate has changed and is not good! We were very disappointed, the old salad had lots of ingredients, now it's just a pile of plain lettuce!! read more

I took a star off for customer service. The ladies were not rude but they were not nice or friendly either. When asked about the menu she really had no input and basically said to order whatever I like. I went with the teriyaki chicken lunch plate. I'm a huge fan of the chicken and veggies. If I was eating rice at the time I would have got that as well but the chicken and veggies were very tasty. As for the macaroni salad, I do not like it. It's too thick for me and the taste is off. Later I learned that the macaroni salad is made with tuna and that right there is exactly why I don't like it. I do not like the taste of tuna. The facility itself is pretty clean and well taken care of. I still continue to come back to this location. Thank you for making delicious chicken. read more

Ono Hawaiian BBQ - Lunch Meal - Teriyaki chicken, veggies and macaroni salad - Hawaiian Near Me - Riverside, California

See all

Food was good they forgot to put a side order of chicken but made up for it. My husband was very irritated because he had to go back to get it clear on other side of town and they were understanding and gave him a credit read more

The food is surprisingly the same since we started dining/eating at Ono Hawaiian. My son's favorite is the seafood combo. The food is well cooked and really fresh. The serving is actually good for two people. He likes the katsu sauce with it. The servers/workers are very nice and very efficient. Their attention to details are very good. They check the food to make sure everything is there. Extra sauces are given for free or just get some on the self-serve area. The place can be very busy at lunch/dinner hours. There were times that the place was packed, we have to get our food to go. Tables, chairs and floor can be sticky once in a while because of the sauces that were not thoroughly cleaned. The prices went up quite a bit - the higher pay for workers and food ingredients needs to be taken in consideration. All in all, we will keep coming here as long as our budget can cover for it. Happy eating ! Keep up the good work, guys and gals ! read more

Really good BBQ. We ordered chicken and beef plates. Everything was tasty. Great service. Cute generic Hawaiian decor. Also has some Hawaiian sodas. Very filling for the money. read more

This place is one of our favorites. They have really nice people and very attentive, the place is always clean, the price for the food is not bad at all. I don't think I've ever had a complaint about this place which is good. We come here very often :) read more

Ono Hawaiian BBQ - Great place! - Hawaiian Near Me - Riverside, California

This place is always good experience. Customer Service # needs a little improvement, but the food is great.

Quite happy with my well seasoned and crispy chicken katsu! The order came in a reasonable time window.

Love their chicken, macaroni salad and spam masubi! Very quick service even for delivery. They also give good portions, this was enough for two meals! read more

Ono Hawaiian BBQ - Spam masubi - Hawaiian Near Me - Riverside, California

See all

ALOHA!! wow, service was exceptional, The Food was Delicious! Always it hot! never a low temp with the meat! rice NEVER SOGGY! competiors can't beat that! even if there was a mistake We definitely didn't notice by Lisa's beautiful hospitality, and so much skill, communicating to others not even besides customers I seen it with the employees other coworkers, and now for the manager Myra for stepping up and helping, for whatever reason, she felt the need to it was an amazing extraordinary act of kindness to ask if there was anything my Family and I needed knowing her team had already taken care of us. I appreciate that more than anything. I will be back in the Riverside / Moreno Valley area just to come back to this location. Now I know I don't have to go to any other Hawaiian to eat what a beautiful place Thank God for it!! ALOHA read more

Went to get a fish sandwich @ Wendy's ... no more fish .. so I went to ono and I always get the short ribs there .. decided to try a mini fish meal ... so good very happy read more

the food is pretty good, my favorite thing is the spam masubi which is always a hit, and why i've come back. i don't love the service though, lack of smiles and welcomes but i guess i get my order... and i hate the stinginess with napkins even more. sticky hands is awful and they give you maybe one or two napkins in a whole order and have none out to grab if you need more. read more

We came here this past Friday, May 3rd to pickup dinner around 6 pm. I ordered the Chicken combo: half Bbq chicken & half Chicken Katsu with extra macaroni salad instead of veggies. I opted for chicken combo over chicken & beef because it was cheaper. I still paid $15 which seemed excessive considering it was just rice, meat, & macaroni salad. There wasn't much chicken. I prefer going to mom & pop hawaiian bbq restaurants, but I don't know of any in this area. I would probably opt for something cheaper next time. read more

Ono Hawaiian BBQ - Chicken Combo - Hawaiian Near Me - Riverside, California

Food is good. Service is usually subpar. Staff not friendly at all and service can be slow too

Delicious food and warm and fresh and they have Lilikoi juice! I will order again. The fire chicken was tasty and the bbq beef was fresh and good flavor. read more

I had ordered crab Rangoon, spam masubis, extra steamed rice, and the bbq mix plate... what I got were two chicken plates with extra rices I can't even express how heartbroken I am! I wanted masubi!! read more

Ono Hawaiian BBQ - Clean and welcomingly safe! - Hawaiian Near Me - Riverside, California

See all

First of all I really like Ono Hawaiian BBQ. Today I was really disappointed. I ordered the Hawaiian BBQ mixed meal which was suppose to be barbecue chicken, BBQ Beef ribs, andd short ribs. Wheb I got home and got ready to eat I was totally freaking upset to find that the meal they gave me was just the Barbecue chicken. No short ribs, or teriyaki chicken. I don't live near Ono Hawaiian so I just kept the food because I was so hungry. This meal cost me $17.00 freaking dollars! I advise anyone who goes there and orders take out, make sure you check your food before you leave. I wish I had checked before I got all the way home. So disappointed. Restaurant in Moreno Valley on Day Street. read more

Ono Hawaiian BBQ - Hawaiian Near Me - Riverside, California

See all

Food's bomb but cashier Morena was very rude, no greeting at all and rolls her eyes. Bad vibes

This place is always poppin' and hits the spot when you're craving for Hawaiian comfort food. I always get the beef short ribs + chicken katsu. Have been here several times. Writing this review based on the service I received today, which was amazing! Shout out to Karina for being so kind. I kept calling the # to place an order for pick up, but the # wasn't working. I really wanted Ono and was determined...SOOO I made the trip to place an order in person for to go. Karina was so helpful and hooked it up with a drink for the inconvenience. Did not expect that but her customer service and kindness were greatly appreciated. Thank you!! read more

The food is always fresh and amazing. The service is always friendly. Definitely worth the trip.

I would say this is like a Hawaiian style Pollo Tropical. Solid lunch spot, very clean, had plenty of sauces and cutlery available, interesting options like masubi and young coconut. I was greeted right away and my food was ready within 5 min as a walk in. I ordered the bbq beef and chicken lunch combo. All of the meat was marinated incredibly well and it was juicy. The chicken was thighs and it had very little fat, cooked perfectly. The rice tasted fresh, and the veggies were cooked al dente, not limp or overcooked like other places. The macaroni salad was ok, tasted a little too much like mayo but otherwise totally fine. If I lived in the area or worked nearby I would come back. read more

the mixed vegetables means old brown cabbage, old rice, macaroni salad ok and chicken good.

The food always hits the spot. It's cheap, filling, & delicious. Can't get enough!! Service has always been great!

Customer service is bad cashier looks like she is annoyed and doesn't want to be there it took 45 minutes for me to get 2 plates of food that I ordered i recommend ordering online and at least 40 minutes in advance so they won't make you wait so long!! read more

Friendly, prompt service. Food came out fast and was as expected. Came a second time and same great service and food. read more

Picked up Dinner last night from this location. 2nd time here and i gotta say this location sucks!!!! Took forever to get my food, family meal with island fire chicken, bbq beef & chicken katsu. 2 employees up front, guy & gal. The guy was working hard while the women was just lazy and getting in the way. She wasnt putting orders together right and the poor guy had to keep redoing her mistakes. This gal was more interested in flirting with one of the cooks then doing her job. As for the food, this location jyst isn't good. I've have been going to ONO for years at many different locations & meals have always been so yummy. Not this location, Bbq beef last night tasted burnt, Mac salad wasn't creamy & katsu was super dry. One big problem at all Ono's are there to go boxes!!!! They are horrible and sauces end up leaking every where no matter how careful you are. Y'all need to change your to go boxes ro containers that actually hold ALL the food inside!!! read more

I've never had trouble with service here. The food is amazing. My mom is particularly in love with the mac salad, so I always get an extra side for her. It's always a toss up between whether the beef bbq or chicken katsu is better for me. My only complaint would be the wait time after ordering. Consistently, across different locations, I always wait a substantial amount of time for my food. It's not enough to deter me from coming, but something to keep in mind. read more

Ono Hawaiian BBQ - BBQ Beef Mini Meal - Hawaiian Near Me - Riverside, California

Service is always good here. They do have a lot of tables inside to sit and very chill place. The food is always on point and one of my favorite foods! read more

Ono Hawaiian BBQ - Restaurant - Hawaiian Near Me - Riverside, California

1 star Simply because of the filthiness of it. Not sure how they had a A being this dirty but the last time i go to this location. The workers just stood around while it was this dirty too. Would be a little more understandable if they were busy but they were all standing behind the corner behind the small refrigerator. read more

This is the place to stretch your dollar and fill your tummy! My go-to order is either a half order of katsu/rice/macaroni or the full chicken katsu order (sub a side of rice for an extra side of macaroni salad). The latter is plenty to share or for two meals. If I substitute rice, I usually just eat rice from home! #lifehacks If I'm in the mood, I'll also get a side of spam musubi (comes with two). Sometimes you have to wait a little for musubi, but lately I've been calling in my order and they are always so prompt- 10 min tops. Would definitely recommend this place if you're hungry, have $10-15 for 1-2 meals, and like/want to try HBBQ! read more

Their chicken is okay. Their vegetables were very more mushy than I remembered it to be. I had plenty of rice and some macaroni. The macaroni salad wasn't as tasty as it used to be. And the rice is nice though. I'm only half hearted in this review because they didn't give me what I had ordered. So, I didn't get to eat the crab Rangoon I'd wanted. I just got a chicken plate. read more

They are selling rotten rice. Rotten rice!!! Wow!!!!These people need to investigate the merchant.

Quality was subpar . I'm a Ono Hawaiian Fan, this store for some reason let's me down every time. :(

A couple of friends and I didn't know what to really get so we ended up choosing their Family Meal with served 4 for about $35 The family meal includes rice, macaroni salad, veggies, along with your choice of 3 meats. We chose their chicken katsu, BBQ beef, and kahlua pork. Everything tasted delicious and flavorful except for the kahlua pork. It was dry and bland, not the best. Their rice portion was also on the skimpy side compared to the meats. It was nice that our meat choices were abundant but it would've been nicer to have a more enjoyable meat to rice ratio. read more