Five stars! I had a great experience with Javier and Edgar at Orec Imports. From the very first call, they explained the process clearly and took the time to answer all of my questions. As someone who depends on my imported vehicles like Audi, BMW, and Mercedes, having reliable service and knowledgeable technicians is extremely important. Javier and Edgar made the entire process smooth and professional. They completed the service quickly, kept me updated throughout the process, and delivered an outstanding final result. It's not easy to find a shop that combines fair pricing, strong technical knowledge, and excellent customer service, but they definitely delivered. I feel confident in the work that was done and in the reliability of my vehicles after their service. I highly recommend Javier and Edgar at Orec Imports to anyone looking for honest, dependable service and expertise with Audi, BMW, and Mercedes vehicles. I will definitely be returning in the future read more

For starters, if your car has mysteriously taken a dump on you and you don't know your way around a car I recommend you keep it moving and find a better reputable shop. Currently on orders out of state when I sent my little sister to take my car in to the dealership when she decided to pick the closest shop. The car's engine light came flashing on while also going into limp mode, throttle response weak. Upon quick inspection of all fluids, the radiator was completely dry. When brought into Orec these notes were mentioned and after a few days their "diagnosis" was done. Their results.. carbon build up in the combustion chambers and this carbon clean up was going to run her $1,300 + $220 diagnostic fee. Not only did they NOT find the reason why my radiator was bone dry but they were 90% sure my issue with LITTLE to NO throttle response was due to some carbon build up and needed a clean up and if my issue with this persisted I should bring it back. I had paid $200 and had car picked up as it was clear that they were guessing at an issue and overcharging a clueless person for a carbon cleaning service that would potentially fix my issue. Afterwards I had a family known mobile mechanic come out. What he found in one afternoon was I had a massive hole in my radiator hose explaining my dry radiator and misfiring in cylinders 2&3 causing my engine light and lack of throttle response. As if a blown head gasket isn't expensive enough already, I now had to pay someone $200 to guess at my issue and want to charge me $1300 for a useless cleaning job that ultimately wouldn't do a damn thing. read more

Orec Imports is the most trusted mechanic shop in the area. I've been bringing my car here for over 15 years, and they consistently do great work. I highly recommend them to anyone looking for reliable and professional service. read more

My SUV needed a "brake and light" inspection for a DMV registration renewal. I called over 10 auto shops in Chula Vista, and none of them offered this service. I came upon Orec Imports on the web and gave them a call. The technician on the phone was pleasant and courteous. He informed me that they did handle brake and light inspections, told me how long it would take, and even quoted me the price. He set up an appointment for the next morning. My SUV inspection was completed within the time specified and passed with no problems. I received my certified inspection certificates and paid for services rendered. I soon discovered from the technician at Orec Imports that there aren't many auto shops that do these types of inspections. I was sure glad I found them. Orec Imports was a true life saver! They provided prompt and efficient service with courtesy and professionalism. I highly recommend them for your import auto needs! read more

This shop will over over charge and if you don't know about cars they will take advantage of you stay away

I want to start off by saying that I truly depend on my auto mechanic. My father passed away and I don't have him here physically to lean and rely on for things like this as I once did. There are so many WONDERFUL things I could say about Javier and his mechanic shop Orec. He is dependable, caring, kind, honest, dedicated, reliable, considerate, courteous, knowledgeable, solution, focused, and down to earth. I could go on and on! Also, Ramon, who is at the front desk is kindhearted and knowledgeable. I always feel extremely comfortable and confident in speaking with him! Edgar, who manages the front office, as well is proficient, a factfinder, easy to talk to and pragmatic. The owner, Javier's wife is thoughtful and warm-hearted. Been taking my Porsche Cayenne and BMW 3-series to Orec Imports for years and I highly recommend them. Due to neurological reasons I can only drive ALL WHEEL or REAR WHEEL vehicles, and I really lean on Javier and his staff. I'm currently in North County and I go approximately 44 miles to Chula Vista to ONLY go to Orec Imports. They really take good care of me as if I was family and I wouldn't want to go anywhere else! I've been a part of the Orec family since 2015. They speak Spanish and English ( which is a plus ) and I'm glad to be under their wing! Thank you so much ~ Cynthia Rivera read more

Orec Imports Auto Specialist - My SUV - Auto Repair Near Me - Chula Vista, California

Took my car to Orec due to reviews I saw here. They didn't disappoint. Service writer Ramon was great throughout the whole process and he kept me informed every step of what was being done to my car. I highly recommend Orec. read more

This place is a joke !! Not only did they not do the job of a mechanic , they put up excuses as to why they weren't able to finish the "job" . They will keep your car without telling you to get that overnight fee of your car staying a extra day . They also tried to keep parts I brought in that they didn't use , I had to confront them about it for them to return the items . DONT COME HERE , a giant rip off !!! read more

They had my car for over a week. He said nothing was wrong with it and charge me $135 on top of a credit card surcharge the 3%. To tell me nothing was wrong with the vehicle. I advised them that a wheel bearing was going out in the left front of the car. They kept insisting that it was nothing wrong with it even though there is a consistent roaring sound in the front of the car. Come to find out it was a wheel bearing is bad. Do not trust these people unless you wanna throw your money away!!! read more

I went here for a oil pan leak and they were very quick to diagnose the issue and gave me a quote right away. They kept me updated and it was honestly the best service I've had at a car shop. I called after my service and asked questions and they didn't belittle or anything. They answered all questions to the T read more

Straight forward honest and deliver as promised. I've brought two cars here and even allowed me to bring in my own parts for install.

I was referred to this place when my radiador and thermostat gave up. These guys are good! Amazing customer service! Javier was awesome, he replaced the radiador and thermostat, explained what he did in detail, and always kept me informed. read more

Came highly recommended by a friend. Back brakes on a truck + right caliper replacement. All said and done it was $526.00. Shocked because it moved up from near $300. But that was before learning of the Caliper needing replacing. Immediately I asked about that super rise in cost. He did a little grunting with me a bit and he dropped it to $504.00. However. I'd learned while in the waiting area, that the Orec Imports site offered a 10% off to Veterans. Which is just what I needed. Naturally, figuring he (Javier) would likely issue this based on his full cost offer. So $526 right? -- No. He tells me I should have told him this from the beginning. Now it is $545. -- Well okay, let's take 10% off of this. This is now $490 right? He didn't like that either. You could see this was causing a physical discomfort for him. We finally settled on a price and I wound up with $496. This is a struggle to get 9%. Plus as a side note. Businesses in general would do themselves and the customer a massive favor if they would give people prices for items and services that included all costs. So in this case. Haggling with a discount offer they advertise is worth a not so favorable review. And $6 shorting veteran's you advertise to. Not trying to ruin the guys business, but he had the moment (about 4 hours) to work it out. He chose to look at me as part of his bottom line right in front of me. Instead of a person coming in looking for good work. Possibly a good deal if I could get it. I'm sure the work was good. But besides the warranty, there's no need to go back there. Not everyone has the same experience. read more

Absolutely just the best in San Diego! Ive been going to Javier and Edgar for more than a decade to fix any issues with my Mini Cooper. Their price and quality of work is the best I've come across in San Diego. The owner and technicians are very well knowledgeable and can fix just about any BS my Mini pulls on me. Greatly recommend! read more

Love this shop! They work on all kinds of cars and honest, efficient and will to help you find the best solution to keep your car on the road. It's a small shop over on Main St in Chula Vista. I have ZERO hesitation of taking my car there, and don't have they worry they are going to "find" a bunch of stuff to fix in order to make my bill high. Definitely try them out if you haven't, you'll be a customer for life. They've worked on my 2012 Kia Optima and my 2012 Fiat 500. read more

Man are these guys good. Great prices for great work and they are also extremely nice and professional. I had no worries With them doing a full engine swap and clutch on my vehicle and also they are very prompt and on top of things. My car runs like a dream now! I will definitely be using them for any of my auto needs in the future. I give my full recommendation to anyone needing work done on a vehicle. They will take care of you to the best of their ability. read more

We just started coming here. I got my oil changed one time and came back to get my breaks done. Every time I've brought my car I've had great service and reasonable pricing. I would definitely recommend! read more

If you are in doubt about where to take your vehicle, look no further. These guys are honest and trustworthy. I will be coming back for all my automotive needs. It's difficult these days to know who you can trust. I can assure you that these guys will take care of you and leave you knowing that you will be back. read more