Sufian of Prime provided excellent service! He tried to help me troubleshoot the issue over the…read morephone which was very generous. He is a person of his word. He scheduled my repair and though two of his techs called in sick the day of my repair, he came out and fixed the heat pump issue. And on his birthday! His quality of work is exceptional. The pricing was very reasonable and he offered me several options which is really nice. Luckily we were able to keep my old heat pump unit going. I will go back to Prime when I need a new unit. -Gerald

Bathroom exhaust fan installation. The first appointment had to be rescheduled which was fine;…read morehowever, there was a misunderstanding of what I wanted done. They quoted for exact replacement which clearly was not what I asked for. New quote was more than twice as much as original estimate once they found out they were installing an upgraded fan. I wanted two fans installed and only ended up installing one fan for about the same price as the original estimate. Minus one star for the communication issue but otherwise the installation went well and now I have a working fan instead of a hole in the ceiling. I appreciate their flexibility with installing a fan they didn't sell me which saved me money in the long run.

In 2018 we moved into our house and soon discovered that we needed to replace the gas furnace. It…read morewas a very unwelcome surprise at an already stressful time. After getting some bids, we hired Precision. They were friendly and professional as they installed a new Rheem furnace at a good price. Their expert work relieved our stress, and we haven't had to worry about our furnace ever since. But the condensate pump is older and it recently malfunctioned. It wouldn't stop pumping after the trough was empty. I finally flipped the breaker to prevent it from overheating. Again, it was stressful because we were heading out of town and we wanted our cat to have A/C but we didn't want to leave the the pump connected if it might overheat. I disconnected the power supply to the pump and made an appointment with Precision. Today Moses came to diagnose the pump issue and do a tune-up of the furnace as well as the older A/C unit outside. He explained everything he found in a friendly and coherent manner. The pump seems to be ok although he explained how we could install a better one that will turn off the furnace if the alarm on the pump went off. I decided to keep an eye on the old pump and vinyl drain tube for now. Since we have only relied on Precision to service our furnace and A/C, and since there are upgrades we can potentially hire them to do in the near future, I opted to sign up for their Preventative Service Plan. It gave us discounts on the tune-ups Moses did today and the new capacitor he installed on the A/C. And with the membership we'll get discounts on anything Precision does for us over the next 12 months. We're sticking with Precision because they always provide excellent customer service.

The tech was very good and took time to explain everything to us…read more We have not heard back regarding a quote, so until we do that's the best I can say at this point.

Our gas fireplace was in need of some serious TLC. We had a hard time getting it turned on even…read morewith the switch and it no longer stayed on (it would auto shut off pretty quick). It really needed a good cleaning. They took it apart carefully and cleaned all the pieces/parts. Did a thorough check of everything to make sure there were no leaks/damage. The tech was very knowledgeable and kept a clean working space. I appreciated that he cleaned up after himself and was all done within 2 hours (gone and out the door). The price was reasonable for the state our fireplace was in. I would definitely recommend this company and plan on using them again

Oil furnace went out with smoky icky stuff coming out of the vents. Called Renhard & they were…read moreAMAZING!! Old oil furnace now just keeps on going!!! House is warm, floors are warm! Customer service is incredible with this company, from the receptionist to the repairman!! Very clean (which is hard with oil) very thorough & some great tips!!! These folks are the BEST!!

Brandon was out a couple of years ago to replace our furnace and he was a pleasure to work with…read more He's very knowlegeable and was very patient with all of my many questions. This fall we wanted to add a heat pump and I didn't hesitate to call him for it. He did a great job, there weren't any problems, and I feel confident in his work. It's been very nice working with him.

With trades work you often have to ask "do you want it done well, do you want it done quickly, or…read moredo you want a fair price?" Trusted Choice is one of those rare companies where I never feel like I have to compromise in any of these areas. I have worked with Brandon at Trusted Choice on a number of HVAC repairs/projects over the past few years. I manage two properties and have central air in my home so I frequently work with electricians, contractors, plumbers, and technicians. Brandon is professional, punctual, and thorough. He does excellent work at a fair price within the timeframe he quotes, and takes the time to explain the intricacies of the issue at hand, which is important for people like myself who want to understand the systems that power their properties. He helped me keep my older system running at my house up until it finally kicked the bucket and required a full replacement. When we talked through the issues, I already knew the longevity limitations of my old system and so when the news came that it was time to replace, it was not a shock and we were able to formulate a plan to remedy quickly. I will continue to call Trusted Choice for all future HVAC work because I know I will get prompt, professional, fairly priced service.

Had a furnace/heat pump installed by Wolfer's 2 years ago. Now I use them for the maintenance of…read moreequipment. Today I had the registers/return vents cleaned by Justin N. Justin was so helpful in moving furniture as needed for access. I highly recommend Wolfer's Home Services.

$17K May 8th for a new system. Today is May 26th. The system doesn't work properly. We have had a…read morebunch of technicians out (very nice, but my system still doesn't work properly). Most of them feel it's the thermostat. We are on our 3rd or 4th try of the same thermostat. My husband and one of the technicians said to try a different brand or style. Clearly the one they kept bringing doesn't work with our system. One tech offered to go back and get the other type. Dispatch said NO. It wasn't in the notes. The technician that had been out previously DID put it into the notes, dispatch just didn't include it in the notes to the next team. We reached out to the sales person Steve. He said he was going to make sure we had someone out this weekend (Memorial Day weekend). He even said he talked with the VP and it would be handled. So we changed our weekend plans. My husband missed a Memorial Ceremony honoring my uncle in Eugene. We didn't hear from them. A courtesy call to say they wouldn't be out would have been better than the empty promises we have been given. Years ago we used them. We probably won't in the future. But what do they care. They have my $17K.

Randy and Tyler did a Furnace and Air Conditioner combo for my old house two and a half years ago…read more It was a professional and clean job. They explained work and steps clearly. Last week, I needed a new furnace in my friend's house where I reside now. I called and mentioned that I was an old customer. I wasn't so sure if they are still the same company or they still remember me. I waited for two days assuming Randy would be super busy. He called back, arranged on-site estimates, emailed back the proposal in 2 hours. We conversed for the pricing for 2 more days. In 3 days, I have my brand new Lennox furnace installed by Tyler. Again, clean and professional. I would recommend them to anyone who would ask me.

Went and saw the work they did on my friends AC that stopped working. The capacitor was left…read morehanging loose by wires instead of properly on a bracket, and on top of that, the AC stopped working within a month of service. When both her and I called Supreme Service to get a service log of what they replaced, they wouldnt even return any of our phone calls even though we accidentally got disconnected. I texted and still no response. At least tell me you are busy but that you will respond in X timeframe.

I could not say enough how great this company is. Great…read moreprice! Great communication calls back right away.! Very punctual showing up! Great advice to save on cost! A++++++++++++

They one they have at the PDX (Airport) are charging $100 to upward $130 when you scan your card…read more They charged $130 this on top of the $50 hold charge. and charge point don't even know this is happening. After two 45 mints call with charge point I have to file for fraud with my credit card company.

I recently called Fredy for a second opinion after another firm tried to sell me and relocate a new…read morefurnace because they said my current one was too difficult to make large repairs to. They then "condemned" and shut it down based on a CO reading of 1 ppm. After they presented me with an incredibly expensive estimate and applied rushed sales pressure, Fredy came, said the furnace was fine and that the CO reading was not dangerous; furthermore, he didn't even charge me for his visit. When a third company completely confirmed Fredy's opinion and found no CO, I can highly recommend Fredy for his obvious knowledge and honesty! Martha

This is the second time I've hired Fredy and it was another great experience. He bids the job…read morehimself (doesn't waste a ton of money on sales/marketing), and is totally straight with you and not pushy. His work is top notch and usually a lot less expensive than the big guys. This time he installed a mini-split heat pump for my garage office reno and was super accommodating, allowing me to find ideal placement and the exact unit I wanted (most other companies just had one you have to go with). Prior to this job he helped me with an urgent water heater replacement which was also great and still going strong. Highly recommend.