The guys did a great job fixing my furnace, they were on-time, very communicative, and the price…read morecouldn't be beat. Highly recommend them!!

Hired KOVA to replace the damaged flexible ductwork in my crawlspace with rigid ductwork. The work…read morerequired two techs at some points to get the work done in two days. The work was not cheap but the quality seemed good and certainly worth doing after our crawl space had a few rodents intrude. We have noticeably improved airflow in the house and hopefully removed the opportunity for future intruding rodents to access and damage the ductwork if they happen to get inside the crawl again.

Old: Just had my 1st service, 8.22.23, with this company for my AC unit. Leonard did excellent work…read morefrom what I can tell; he was also very professional and friendly while doing the work. I'll use them again for sure. New: Just had my 2nd service, 12.16.25, and Leonard was the same gentleman that came out for a small repair we needed. This company is great and Leonard is a wonderful representative for them. Honest work and I really feel like I can trust them. Great prices tool

Excellent work, great service & good price! Will use them again ! Nice guy and he showed up on…read moretime.

The Precision team installed a new Goodman AC unit recently at my house. It works BEAUTIFULLY…read more keeping the house very cool but there is a slight pulsing noise I still hear from the compressor. Tim and Eduard (and others on the team) have been and are working diligently to help quiet the noise down for me. I am unfortunately sensitive to noise. The entire team has been VERY prompt in addressing my issues and in coming out to my house. We are almost there in dampening the noise a little further. This team is wonderful and cares deeply about having happy customers. I am so appreciative!

I'm not a big reviewer, but I had a very not good experience with this very highly rated business…read moreand I feel like warning others is appropriate. We recently purchased a home. The sellers had installed 2 new direct-to-consumer brand (Zokop) heat pumps with 4 heads (2 for each) in the home roughly 1 year ago (they are not providing records, but this is a reasonable estimate). After move-in, we noticed an error on the head unit in our son's room. Precision had previously repaired a broken AC at my small business 2 years ago. It was a good experience then, so I was excited to hire them again. They sent 2 technicians to our house, Edgar and Dylan, to service the units and diagnose. Long story short: Dylan broke the fan in one of the good units, which was maybe a year old (per Edgar's estimation based on some technical detail about Freon...you'd have to ask him) and previously working perfectly. He stuck a probe thermometer in the unit to check its efficiency and then caught the fan blade with it as he pulled it out. There was a CRUNCH and 3 bits of plastic fell out. He said "what was that?" and otherwise shrugged it off. No apology. No taking of responsibility, no solution or assessment offered. Completely unprofessional. I stayed calm, paid for their service, and got them out of my house. They assessed the issue with the other unit to be a Freon leak and quoted for repair. Shortly afterwards, I did a small amount of googling and concluded it was likely the fan. The following week, their office called to schedule the leak repair and I asked to speak to the service manager. His name is Wendell. He asked for a photo of the broken pieces (same one I'm posting here) as well as a photo of the label on the unit, which I also provided. He said he'd see what he could figure out. 1 week went by, I called back, he said he couldn't find anything about the unit or source parts, but if I find the part, they could install it. Not a good solution. I stayed calm and said I would think about it. Here's the thing, I'm also a repair-based contractor. Sometimes, I make a mistake and break something. We're all human, but our mistakes are our responsibility. I can't imagine breaking a customer's perfectly good thing and then just acting like, well, nothing I can do. Total BS. You can't find the part? Buy us a new unit. Too expensive? File an insurance claim. You came into my house, broke a new, working thing, and then left me high and dry. Completely unacceptable. Anyway, I thought about it, decided I don't want these clowns in my house again, and I don't want to keep asking them to act like adults with a sense of responsibility. I hired another company to fix the freon leak. They charged $100 more than what Precision quoted me but also did the assessment and repair the same day. That technician verified these pieces are from the "blower wheel," which is just another word for fan. I still have not resolved the issue with the fan Precision broke. They have a responsibility to make this right, but I'm sure it's on nobody's to do list. Maybe they read their reviews?

Wish I could give a few bonus stars here, beyond 5/5. Just amazing service all around…read more They responded to my request promptly, and it turned out that Sufian was only about 10 minutes from us at the time, so he showed up and got to work. In no time at all, he diagnosed and fixed the issue with our AC drain line and, on top of that, explained everything to me and showed me how to fix this same issue myself in the future. As if that wasn't enough, he pointed out (politely!) that we were using the wrong size furnace filter--and replacing them more often than needed. He told me what size we should be using, and why, and where to find them. I could not be happier with these guys, and will absolutely be using them again for any and all of our HVAC needs.

Sufian of Prime provided excellent service! He tried to help me troubleshoot the issue over the…read morephone which was very generous. He is a person of his word. He scheduled my repair and though two of his techs called in sick the day of my repair, he came out and fixed the heat pump issue. And on his birthday! His quality of work is exceptional. The pricing was very reasonable and he offered me several options which is really nice. Luckily we were able to keep my old heat pump unit going. I will go back to Prime when I need a new unit. -Gerald

We've only used Elevate once but we're very impressed thus far! We had to reschedule more than once…read morebut were never made to feel bad about it. (In fact quite the opposite as they were very understanding and empathetic!) When we finally had someone over to service our system for the first time he was very punctual, informative, and courteous, honored our coupon, and did a great job! He answered all our many questions, was very detailed, and even followed up with an email suggesting a product we could install ourselves after discussing our request with the owner. He then went above and beyond but I don't want to be specific because I wouldn't want anyone to expect that level of service every single time - I certainly didn't expect it! (It was a great value as we had the HVAC/AC serviced and a new thermostat installed.)

Our home has a 2004 Trane that came with the house when we bought it…read more The owner Shane was on call due to a call out and came out to service our unit himself. Within an hour he diagnosed/fixed and answered all of my questions with honesty. Our 2004 is up and still chugging along, thanks Shane and team.

If there is one way I'd describe Cornel's, it'd be customer service…read more We've been using Cornel's for over 15 years and they have never disappointed us. This time they were out to replace a sump pump. James communicated when he was coming, arrived on time, and did the job quickly. He was friendly and talked at my level. Definitely the kind of customer service you'd expect from Cornel's. Premium price, but premium customer service and quality people. You get what you pay for! I'm keeping them on speed dial.

Due to a plumber error with Cornel, it resulted in $40K of damage to my home. The claim is in…read moresubrugation, but in the meantime, my home insurance has gone up $1000 a year and now other insurance companies will not consider me for home insurance. The one company that will will take me on will not write in a water sewer backup clause, and there is no way I would not have that coverage. Due to the bathtub faucet not being put back together correctly, I had flooding in my kitchen, bedroom closet and master bathroom. Because the tile could not be matched, the entire bathroom had to be redone. Not only did I have 6 months of disruption/construction in my house, I'm now going to pay more in insurance and I don't have the ability to change my insurance without high risk to me financially. I do not recommend this company. Nobody ever reached out to me after the damage, however they did call the Flood Pros without telling me that they had done so when I called in a panic on a Saturday night. The initial reason I called them was to fix an bathtub faucet that was dripping in the tub, and I ended up with a disaster.

They are locally owned, have worked on the Watt's House for the community and are good at what they…read moredo. Fair pricing and quick response times.

We had 2 fireplaces that had a white crust on the glass. The glass on both look brand new.read more

We originally hired Revival several years ago to replace our old gas furnace and install a new air…read moreconditioner. They did a great job, and our HVAC system is working great! Since then, we've had them out on separate occasions to service the mini-split in the 2nd floor addition and do the annual maintenance on the main system. On every occasion, their techs were thorough, professional, knowledgeable and polite. They've given us good advice and solid recommendations for the new equipment we purchased, kept us informed, and always paid attention to the details. Great value for money!

While Dane was wonderful in replacing our water heater's anode rod, it was quite bothersome that we…read morehad to pay $250 to have it replaced on a part covered under warranty. The water heater was installed 2 1/2 years ago by Rivival Heating and the anode rod needed to be replaced because "Portland water is so hard and full of minerals". The original quote for labor alone (not covered under warranty) was $340 but we got the manager to bring it down to $250. Still, the water heater is only 2 1/2 years old and that was an expense we did not anticipate when we bought the water heater. The prior one was not broken but when we had Rivival replace our furnace, they strongly suggested replacing the water heater at the same time. The old one never produced brown water but after just two years, the new one did. Maybe the water heater wasn't as good as the previous one? Not sure... Forgot to add, my home warranty service said they could not reimburse me because this is a "warranty issue". And to be truthful, the furnace job was great! Just wish the water heater repair didn't cost me anything. Next year, when it is out of warranty, I'll be able to file for reimbursement from my home warranty provider.