Just finished up my visit from Tim and have to say what a pleasure it is to work with him and Roni…read more They're just the nicest people and really try to provide the best service possible. He's helped me with my appliances at my house and my mom's over the past few years, and we've been very happy with his service. They try really hard to be accommodating, and I've appreciated that. Usually when an appliance goes out, there's a slight panic, because food is going bad, you can't cook, etc. I've attached a picture of my latest oven igniter that he replaced. Yay! Tim is also great about explaining what the problem is and what the possible solutions are. I've definitely learned a few things from him. I highly recommend T&P!

Always a pleasure to business with this company. I have used them for years. It is nice to work…read morewith honest people when it comes to repairs... If it can be fixed they fix it if not they let you know it's not worth fixing .. Thanks

Bo is really exceptional, so easy to deal with. You make a call, he answers, you provide him…read moreinformation and in a few hours or by the next morning he is at your home. I would not think about calling anyone else. He is honest, he will tell you if its better to repair or replace whatever it is you called him about. I don't call anyone else when something breaks down.

I've used Access for years because they respond quickly and professionally and always get the job…read moredone!

We have had a HORRIBLE experience with John's appliance and repair…read more We had a new washer delivered, and the rental management company that takes care of our rental property hired John's appliance to move the new unit up the stairs, replace the old washing machine unit with the new one, and repair the belt of our dryer, and to replace the broken water collection tray under the units. The first time they came out, Alex and another young man spilled stagnate water all over the carpet on my stairs and living room floor without offering to clean it up. The house smelt like sewage for the rest of the day. They needed a part for the dryer, so they were unable to fix it at that time. However, the next day when trying to run a load, we discovered the new washing machine shook and danced around the laundry room with the dryer on top of it. The dryer almost fell on my daughter, who tried to stop it and would have if she hadn't screamed, causing me to run up the stairs just in time. The SECOND they came back out, Alex replaced the belt on the dryer and "leveled" the Washer. Alex was rushing to leave, but I asked him to stay for a load to see if it worked. I made the mistake of not putting any clothing in for the test, and it looked okay; I told him it might run differently with the weight of a load in it, but he was in such a hurry that I let him go. When we tried to run an actual load, it danced and tried to shake off the washer again. Again we told the management company, and this time we immediately texted Alex too. He asked me to take a picture of the back, but I couldn't at the moment, and then he ghosted me (like in other reviews) for multiple days. After the management company contacted John, they were promised to send someone out either that night or the following day to fix the issue. That Monday, Alex said he would come by the next day and get it fixed. He said he "forgot to take the shipping screws out" On Wednesday, after several attempts by myself and the management company, we finally got ahold of them, and Alex said he would come by. When he arrived the THIRD time, Alex still did not have the replacement tray and gave me attitude when I questioned him about it. After about five minutes of working on the washing machine, he was leaving and about to head out the door when I asked him... "Hey, can you please stay until I run a load, so we can ensure it runs properly like you had agreed to with the management company?" That set him off, and he raised his voice and said, "Why are you acting like I didn't stay the last time?" "You did stay the last time, but the management company already talked to you guys about staying this time, so we can make sure it is working." He rolled his eyes, and we went back up the stairs. I said, "I'm sorry; I'm a little frustrated because you have been telling me every day this week that you were going to show up and then ghosted me when it came time to do the job." "I never said I was going to come to fix this." He replied "Would you like me to show you the text messages you sent me?" I asked "YOu know what Im out of here!" He yelled and left. I called the management company and told them what had happened. They called John's appliance.... It turns out that he did get the washer working, but he did not connect the dryer exhaust to the hose, so the hot air gets put outside. The management company says he will come back. He comes back, but he does not say a word to me. I direct him to the problem. After about ten minutes, he starts to leave again. "Are you finished?' I ask "Yeah," he says as he exits the door. I decided to check his work. The picture below is what he left us with. While I'm taking the picture, my wife went out to stop him. I don't know exactly what was said, but he said that's the best job he can do and called my wife crazy. KEEP IN MIND The picture included with this review is the "BEST" they can do. I am completely appalled by our experience.

I needed to have my Samsung gas dryer converted to liquid propane. I thought it was something my…read morehusband could handle but he decided to bow out gracefully. I had the conversion kit on hand, and Alex came out to perform the conversion. After he left I used the dryer and noticed a burning smell. I thought maybe it was just from not being used for a couple weeks during our move or just simply just the new parts that he had installed. I've now ran the dryer three different times with nothing in it and the burning smell is awful and getting Worse. I reached out to Alex, who tried to tell me that the burning smell is normal. And said that he could come out in five days to look at it. But if he felt it was operating normally he would have to charge me another service call fee. I do NOT recommend this business. I've decided to reach out to an entirely different appliance company. One that is reputable and will stand behind their work and at least make an effort to remedy.

Excellent honest service Prompt response time…read moreEasy scheduling Professional technician

Alex was super! He explained everything, and tested each burner and the oven. He leveled the range…read morewhen he was done with the hook-up. I am quite pleased.

Today, Wed. 3/20/24, MICKEY arrived on time to fix my refrigerator and check kitchen garbage…read moredisposal. MICKEY IS THE BEST EVER professional, polite, and so educated in his field of repairs. His work was accurate, clean and honest. EEJ Appliance Repair is above and beyond. #1. The cost was good as well. The freezer side (left needed a new part) had ice building up and the fridge (right side) was not cold. Our fridge is well kept for its age over 15 yrs. MICKEY mentioned the heater part had to be replaced. He said that part usually only lasts about 10yrs. So, we were very lucky nothing happened or needed repaired till now. That info was good to know. MICKEY EXPLAINED WHAT HE HAD TO DO AND SHOWED ME REPLACEMENT PART. I like learning and definitely am thankful. My husband passed away last summer 2023, and was an electrical, mechanical engineer. He could fix 99% of appliances, electrical as autos at our home. He is dearly missed but probably made sure I got the best guy to help us. There are definitely angels above. MICKEY is such a blessing to our family fixing what our family needed. I did ask him about the kitchen garbage disposal as well. We never use it, but to pour clean water down ever so often. Last week, I turned it on and it did not work. MICKEY took a look and checked it out. Nothing big. Just to reset the switch underneath sink and voila working. THANK YOU for speaking and teaching me about the freezer, fridge as the disposal in our kitchen. Blessings to your wife and children MICKEY. Thank you always! Much appreciated.

Very helpful the team has gone above and beyond! I will be using EEJ for all my repair needs.read more

Made appointment for this morning, Patrick said he would be on his way and called me once he got to…read moremy complex. Ask for directions to my building number 10 but I just moved in I didn't have those specific directions it's not a very large complex. Told him I wasn't sure but it's building 10 and I go outside and look for him. The maintenance guy told me that he did come to the building and ask him for building 10. Patrick gave up and left and refused to answer my calls even after I texted him and told him I was outside looking for him. I waited two days for my appointment I really need my washer fixed. It was very unprofessional, and I'm very disappointed that he gave up so easily I called at least four times and he didn't answer my call

Mike was great. My 14 year old dryer was making a ton of noise. I called Mike after searching for…read morereviews on yelp. He had an appointment available 3 days after I called. He was about 25 minutes early for our appointment. He got started taking the machine apart. As you can imagine the inside of the dryer had some lint in it. Mike took the time to pull out the lint by hand putting all the coins on top of the dryer. He asked me to come look at something and he found a small diamond that had come out of my husbands ring a few years ago. He found the source of the squeak and had the part in his car. He replaced it and was out the door for the price of his service fee and part. Total $130. I can't believe how reasonable his rates are for how good he is. I will be using him again.

Domenic is the best! So knowledgeable and helpful when it comes to not only quick and effective…read morerepair, but also education and tips when it comes to maintenance and extending the life of your appliances.

Rain or Shine has been dispatched to my house for two repairs through my home warranty company…read more Each repair (refrigerator and washing machine) required two visits, due to the need to order parts. All four visits were great. Dominic came out for each one, and was courteous and efficient every time. He really takes time to make sure he's thoroughly diagnosed the problem. When parts are needed, they are ordered quickly through the home warranty service. The follow up appointments are also set quickly. I appreciate the care and cleanliness of Dominic's work, and I feel comfortable having him in my home. I also appreciate the friendliness and efficiency of Catalina who books their appointments. It's always a pleasure to work with them.

Elijah was fantastic in understanding the problem, recommending the right repair and kept it cost…read moreeffective. Additionally, he communicated the timelines correctly and went above and beyond to fix the problem. This is especially impressive given I have an old GE fridge and I am sure he can do equally good work in other brands like subzero. Highly recommend this company.

I have used All Austin Repairs to fix the designer ice cube maker in my LG refrigerator and the…read morelatches on my LG microwave. This company is very responsive. Joyce, who does the scheduling was quick to answer my questions and to schedule repair times with little wait. The repair technicians who came, one for the freezer and the other for our microwave, were personable and knowledgeable. In both instances, the problem seemed challenging to my husband and me, but not to the technicians. It is good to know a reliable repair service such as All Austin Repairs. Thank you!