There was an issue with my order and Malik handled it, Making sure it was right. I definitely will be coming back again because of this outstanding service. read more

I would avoid this location and go somewhere else. We sat and waited. I saw no servers. Went to restroom and back still no server. The few tables that had people looked as though they had been waiting a while as well. read more

Outback Steakhouse -- Pineville, North Carolina Monday night in July Plenty of parking in the lot. Location is convenient to nearby hotels. Walked in and someone held the door open. Host greeted me and seated me. Server came by quickly, got my beverage order, then my food order. Salad and bread came out. Steak came out after that. I ordered the new Delmonico. Cooked exactly how I asked -- medium rare. I also asked for it lightly seasoned and it was, which I appreciated. Steak was thick, good marbling, just the right amount of fat, and had really good flavor. Service stood out. My server was extremely professional and very attentive. He delivered my meal and checked on me multiple times during the meal. He also had other tables and was just as attentive to them. I noticed the team worked well together. There was a small spill near my table. My server started cleaning it up and another employee walking by noticed without being asked and went to get a wet floor sign. That says a lot about communication and teamwork. I also overheard other staff interactions and they were positive and professional. Overall, this was a great Outback experience. This store is doing things right, and honestly, lessons could be learned from this location by other stores. read more

Outback Steakhouse - Delmonico Ribeye - Steakhouses Near Me - Charlotte, North Carolina

We enjoyed the new weekday featured prime rib dinner. Service was excellent and the restaurant was clean.

So this episode of how it went at Outback for dinner is brought to you by their manager and our redo server Greg. We came to the restaurant on Mother's Day for dinner to experience what could only be adequately described as a sh*t show. The food took over an hour to get to us and some of it never made the table. The manager that night apologized for the experience and offered us a redo meal with gift cards and multiple apologies. So here we are today almost 3 weeks later giving a redo to our Mother's Day meal and tonight celebrating our 31st Wedding Anniversary. Let's start with the greeter at the front door- whom we fondly referred to as cousin iT. If you know you know. Her hair covered her face. Not a great look for a food establishment- just sayin. No smile . No welcome or glad you're here . On to the meal- We had Ahi Tuna & Coconut Shrimp appetizers. Both were delicious and came to our table with in 10 minutes. We shared a 13 oz ribeye steak with a wedge salad and sweet potato. I ordered a separate mashed potato cause why not ? The food was delicious and all of it came out on time and prepared as we expected. Greg was our waiter on both of these dinning experiences so we had fun reminiscing about it! All in all it was much better the 2nd visit. Would I recommend them? I will say this - the restaurant needs staff that Act, Dress , and actually have energy to work there . The gal at the front door had no energy. She didn't smile and really didn't act like she cared . She is the face of a restaurant that clearly needs help. There's a sign on the door . Help Wanted . Not a good look. The food is good . The servers are clearly the bread & butter so I will say proceed with caution. It's a 50-50 chance scenario. read more

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I'm giving this a four because the service was great. Our waiter was funny and engaging. Also the food was decent. We went for lunch. The steak however, was the size of a golf ball. One thing that I don't care for is that their menu has now gotten to the place where you see the price of something and then there are five other add-ons that cost anywhere from a dollar to $3.95. I'd like to just see one price for the thing you're getting. Instead of having all of these extra add-ons to add things up, it's confusing and unnecessary. read more

Usually when I come to outback I get the blooming burger. Add bacon change out the cheese for cheddar. Extremely tasty burger. We did try the new special a while back. Steak was tasty kind of like I remember when I was young. Staff was right on top of us. I would definitely go back again. read more

Outback Steakhouse - Steakhouses Near Me - Charlotte, North Carolina

After a 10-hour workday, all I wanted was to sit down with my family and enjoy a nice Veterans Day meal at Outback Steakhouse in Pineville. We got there around 7 p.m., waited about 20-25 minutes to be seated -- not bad for the holiday crowd. Spirits were high, stomachs were empty, and I was ready for that classic "Bloomin'" satisfaction. Fast-forward an hour and a half later, and we're still sitting there, starring in what felt like a culinary ghost story. The only thing haunting our table? A couple of salads and some drinks. No food, no updates, just the sweet sound of sizzling steaks -- presumably for other tables. Finally, we threw in the towel and asked the waitress to just box everything up. She smiled and said, "Sure, give me five minutes." Spoiler alert: five minutes turned into ten, then fifteen, and still nothing. At that point, the only thing I had an appetite for was leaving. But being the good Samaritan I am, I stopped at the front to at least pay for the salads and beer we did get. The hostess said she'd find a manager -- which apparently required its own side quest. Another ten minutes go by before the manager finally appears. Thankfully, she was very polite, apologized, and comped what we had. Honestly, she was the highlight of the night -- which tells you everything you need to know. So, if you're planning on celebrating your service at this Outback, maybe pack a snack... or two. You'll have plenty of time to enjoy them while you wait. read more

Yummy chain restaurant. Don't expect 5 star service from franchise restaurants. Good. Don't set too high expectations. read more

Outback Steakhouse, Matthews, NC, Takeout Order of the Filet steak. It was dry and like cardboard. I recall enjoying the food from Outback in the past, but it wasn't worth the price of the order this time. They do a large takeout business, but the quality has suffered. read more

The customer service was OK but I waiting 1hour for my food i'm tired of it they need to shut that place down

Very frustrated...had dinner tonight...2 of us...I ordered the 3 course....other had chicken Alfredo....others that came to restaurant after us got their food before us...waited 25 minutes for food to arrive...then I asked to have cheesecake boxed to take home....after another 15 minutes we left without cheesecake since it never came out....never will go to this site again. Bad service read more

I recently took my friend out for lunch at Outback, and the service truly stood out. We were greeted at the door by Crystal, who went above and beyond--she helped with my friend's walker, got her seated comfortably, and did it all with a warm smile.The seating was nice and spacious with a view of the TV screens. The food was okay, though the Bloomin' Onion was a bit overcooked. Still, Crystal's kindness and attentiveness made the visit worthwhile. My friend enjoyed herself, and we left feeling well cared for. read more

Placed an online order using their website. It was super easy. The trouble came when we arrived to pick up our order. We arrived well after the promised pick up time. My friend was quickly brought her order and I was told I was waiting for a dish to finish cooking. The car next to us asked when did we order for our order to come so quickly and they had been waiting for close to and hour. We continue to wait for my food to be brought out. We noticed many other customers frustration as we sat and waited. While we waited my friend inspected her order she noticed fuzz on her ice cream and she notified the take away cashiers. We continued to wait until I couldn't take it any longer (leaning on the close to an hour mark) and I went inside to see what was happening. No one was in the take away room and the phone was ringing off the hook. A cashier came in and gave me a bag containing my food. On inspection of my food everything I ordered was ice cold and the name on the bag was incorrect. I'm pretty sure that the person who asked me my name at arrival didn't connect that the name on the bag was wrong and my food sat there and got cold while they made excuses. I brought it to Jasmine's (a take away cashier) attention and she refunded my order back. Not sure what was going on or the issue that night but the take away area was a hot mess!!! Outback 8338 Pineville Matthews Rd, Charlotte, NC 28226 )Review 654 overall, 199 in 2021) read more

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Last few times we have been here it's been excellent. Service and food were above expectations. It's been an amazing improvement over the past few years. read more

Who doesn't love a good steak and potato, I sure do... So I went to outback for my beef fix! The service was good, the restaurant was clean, my order was correct and my steak was cooked exactly how I ordered it. It wasn't very busy during my visit, but everything was to my satisfaction. I would definitely return here for another meal. read more

Outback Steakhouse - Ribeye and baked potato - Steakhouses Near Me - Charlotte, North Carolina

Food was fantastic! Curbside was on time with all items ordered in the bag. Great experience.

I hope the menu changes are temporary b/c the selection and output are less than stellar. My kids had the ribeye and it was very fatty. The shrimp on the Barbie literally is served on half a loaf of the brown bread which came out hard as a rock. The old version was waaaayyy better and came with fresh pico to brighten the dish. It also used to come with toast points that made the dish shareable. Also the individual blooming pedals are no longer on the menu. And when I ordered them they brought me a blooming onion. The problem with the blooming onion is that u alway, always get uncooked batter at the ends of the pedals as well as grease soaked onion at the base. The pedals ensure u got a crispy onion selection every time. This was our last trip to OB #RIP read more

Outback Steakhouse - The new Shrimp on the Barbie is not even close to the old version - Steakhouses Near Me - Charlotte, North Carolina

Had a great expire at this outback location. Seated quickly by the nice hostess, we had a great waiter, who was friendly, helpful with choices in our meals and recommendations. The food was delicious, we definitely enjoyed our experience and will be back. read more

I walked into the restaurant and I was welcomed by Raven with a fun and an amazing personality. I was escorted to the bar where I sat and i was introduced to Johnny the bartender. Very nice great attitude and a down to earth personality. Anyway. I got my drink and app and dinner fast. Not rushed at all. Thanks Johnny for your service and showing up to work today. I will come back to this location when I am back in town. read more

First time order pickup. Ribeyes and sides and salad. Steaks were great sides tasty and fresh bread. Excellent meal.

Terrible service from the waitress (Jacquisha). We waited for 20 minutes waiting for a waitress at the table (the restaurant was empty basically). Right from the beginning she interrupted us and rushed us through the ordering process and had a very bad attitude. After that She barely checked on us and every time we asked for something she would forget to bring it and disappear for a while. The restaurant was basically empty so it was not busy. Our food was not the best either and we had to return the food 2 times because it was raw, but that was corrected and it was okay after that. At the end, after we paid she directly asked us if we were going to tip her and I said no. She proceeded to tell us not to come back and said WE were embarrassing. Terrible service and unprofessional. Every other person who helped us was amazing. read more

Had the Bloomin Burger for lunch today, which was the bomb! Fries were crisp and delicious. Sorry, no pics the food was eaten before the thought of pictures came to mind. My server was exceptional. Good job, OUTBACK! read more

Chris at the bar was stellar. He was assisting guests across the entire restaurant, making drinks, taking orders, training..he was everywhere! I was surprised he wasn't the manager! Hes been with the company for over 4 years and If I was in upper management/corporate I'd have him managing Capital Grille or Bonefish. Seriously..give this gentleman a raise or promotion!!! I live almost an hour away and would come back just to see him. I cant speak highly enough of him. My only complaint is that I no longer work as a manager in hospitality to be able to poach him!! read more

We enjoyed a wonderful Thursday night dinner with Alexsis behind the bar! She was great! She steered me in the right direction with the Blooming Burger as I wasn't sure which dish I had wanted. And even with the meal deal. She stayed on top of our drinks! We loved the attentive service! Our food came out PERFECT and in great time! And the manager even came to check on us after all was done. Very happy with our experience there last night! read more

I just got and order from your restaurant and food is really poor I order medium and got well done and extremely salty I order before and was great but today was horrible salty read more

Customer service not great. We waited over 45 minutes for our meals. The server never came to the table to explain why we were waiting so long. The manager came over and told us things were moving slow, they had big parties, but our food should be coming out any minute now. So we waited and fifteen minutes no food as we were about to leave, the food finally came out, we were ready to go so we asked for to go boxes. That took an additional 5 minutes to come then we asked for our check and it took another 5 minutes to come. We were so disappointed at the services at this location. Never again will we go to this restaurant. read more

Food was half of what we expected from the menu. Over seasoned a lot and bland otherwise.

Not as good as years before. Ordered takeout, Steak was so hard to chew. Onion rings were so salty.

We went to outback for an early bird special. When we walked in there were about 4 other tables taken up. Towards the end of our dinner which was about 530 people were having to wait for tables even though there weren't many people in the restaurant. Overall the food was good, service was good, but the meal took forever to come out.... almost an hour. This place was good but not great. I got the Alice's chicken plate which is newer on the menu. It was good but the chicken was dry, even though it was smothered in bacon and cheese. We also got a blooming onion and you can never go wrong with that. Overall experience fair and food was good. read more

Outback Steakhouse - Alice's chicken - Steakhouses Near Me - Charlotte, North Carolina

Riverbend outback was horrible. They were out of everything good.the service was bad,the food was ok,not great.It took 1and 1/2 hrs for soup,salad and chicken tenders.I was very disappointed, won't be back. read more

waited 25 minutes and they never came to our table to take our order so we got up and walked out.The worst outback I've ever been in.

Today I took my mom and brother out and the food was really good and the service was amazing. The only problem that we ran into was that they cooked my mom and my brother's steak wrong. They had to switch steaks. I felt bad because it was for Mother's Day and my plate was the one that was correctly cooked. I got the steak and ribs. I have never had their ribs so I gave it a go. I didn't really like the ribs because they were dry on the inside and breaded on the outside. That may be just me preference though. The steak was amazing. The salad I got was a little rough. The caesar dressing was really strong and I just couldn't eat it. My brothers salad was the same way. They also didn't have any baked potatoes or anything baked because their machine was broken. I was just a little disappointed, but changed to another side. Their bloomin' onion was amazing!!!! read more

I love this Outback because it has a large covered outside eating area. Mainly a lunch spot for us with our pup. We have always gotten great service and good food. Dez, the weekday bartender, is a great guy and very attentive. Thanks Dez and Outback of Pineville, NC read more

Outback Steakhouse - POPPY SEZ "LOVE ME SOME OUTBACK STEAK!" - Steakhouses Near Me - Charlotte, North Carolina

Dinner was great. We had the steak fillet and a ribeye dinner with a blooming onion appetizer. Everything was great and cook of perfection. Came here late evening around 8 o'clock. It was not busy at all. I will be back. read more

I usually love this location. The food is usually good with good service. Today was horrible. My drinks came out wrong or didn't come at all. The food was way over salted and the service was very unfriendly. Also my drink came in a cracked glass read more

Outback Steakhouse - Steakhouses Near Me - Charlotte, North Carolina

Service was out standing. Food was good. Onion soup could have had few more onions , but it was good. Dez @ bar was OUTSTANDING, He made you feel so welcomed, Will definitely go back soon. read more

Haven't been here in 8 years since I had a 300$ Steak!!! See my car was broken into while I was indulging in a juicy steak and lobster tail. So needless to say I got sick anytime I thought about coming back here. Fast forward 8 years and it's TakeOut Tuesday for my family where you have to go with the Pick of the Week by whoever turn it is to pick. So I'm at Outback...scared. Lol. So I park my Car in the front and thank the heavens we were seated by the window and I can see Sandy(car) in full view!!!! Now let's get to the food.... I don't know what I'm the hell took me so long to Come back!!??? FEAR and also I have up Beef 4 years ago. But BABY!!!! I'm back not to Beef but Outback. There are so many other options and all is great. They even let you customize your meal. And that is spectacular!!!! Their bread and salad is one of the best and most slept one I think. I was tipsy off of one drink and my waitress was cute, funny and uber knowledgeable. One downfall is the lighting is way too dim and sometimes I find that suspect but their rating was an A so I didn't complain. Will be back...and yes parking at the front and seated at a window read more

Outback Steakhouse - Steakhouses Near Me - Charlotte, North Carolina

We ordered from doordash this Outback for the first time we could not believe the food that came to us it looked like food from ikea or a school cafeteria and tasted the same! Portions were small and dry as a bone and was not cheap! Almost 80 for 3 people and the chicken finger platter looked like they gave me the children menu I could prob count the fries it was almost embarrassing the shrimp looked like it had been left out all day read more

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(12/31/19) My wife thought it would be a nice idea to come here for our 21st anniversary dinner tonight. As always I failed to look at my past reviews. I ordered the twin lobster tails with a sweet potato and mixed veggies. I also ordered a Black Russian and received a white Russian. The server had thoughtfully brought tall glasses of ice water. My wife ordered a 10oz sirloin steak and a loaded potato. She also had a Wallaby Darned down under. She ate about half the steak and put the rest in a box. My lobster tails were pitifully small. For $28.00 I expected something quite a bit more substantial. Once again I was disappointed. Our server was the hovering type who needed affirmation that every mouthful that we ate was delicious. I prefer to be left alone when I dine. I wondered how his world would have collapsed if I'd told him what I really thought about the meal? The drink was good as was the water. The rest of it was meh. read more