Terrible wait policy. Everytime we come here they mess up before we even sit down. We call ahead and make reservations yet still people come in after us and are seated before us. When i ask why they say oh they had reservations. I said i also had reservation and there response was ohhhhh. This happens EVERY time! Foods OK but they dont deserve anymore of my money. read more

Outstanding service and great food. We will be going back again. Crab cakes, blooming onion, fish and chips, prime rib. everything was really good, right down to the vegetables. Couple of Sam Adams, nap time. With plenty of leftovers even after the doggies got their treat. read more

I had a mediocre experience here. My family and I went on a Saturday night so they were understandably busy. We didn't get seated until a half hour after our reservation, but they did give us steak samples during our wait. Our server seemed annoyed with us all night. Food was decent. I do not recommend the bleu cheese salad unless you REALLY like bleu cheese, very strong. The fillet was grilled perfectly medium rare. Overall the experience was not worth the mid to high price of the food. read more

We've been going here for years and have never had a bad experience contrary to some of the other reviews. I have always loved the sirloin steaks. Get it with sweet potato and house salad. The mini bread loaves are great, but we always eat too much. Service has mostly been good. Yes, you will have to wait a bit on Friday evening because the place is popular. The call ahead seating is not the same as a reservation. I don't understand how it works so I don't bother. read more

I know someone that has worked their for about 7 years, they told not to go there. I thought how bad could it be? They must be just pulling my leg. Took my wife and wow what a bad experience! We ordered the blooming onion, greasy / over-cooked / overly seasoned pile of onions. We barely ate 1/4 of that thing, made us feel sick. I had the Sirloin steak with a cesaer salad and french onion soup, my wife had a hamburger and fries. The cesaer salad was bitter and bad tasting. I ate 1/2 before I just could not stomach it anymore. The soup came out with a piece of white bread topped with cheese. The cheese was barely melted and the soup was so salty that again after 3 spoonfuls I could not eat it anymore. The steak was cooked correctly and was very tasty, but it tasted like it had been frozen and thawed instead of being a fresh piece of steak. My wife's burger was pretty good but the fries were so over-seasoned that she did eat more than a few. Never will I go back to this place! I told the manager and all he did was explain away the food as that is how it is done at Outback. read more

Went to this restaurant on the 12-30-13 and had our worst experience to date at this place. For a background we usually go to this restaurant once every other month since we like the food atmosphere, etc. Well this trip was a total disaster from the get go. The night started out with a snow storm here and we live 40 minutes from the place but since my wife and I were on vacation I figured heck with it lets still go since we wanted a good steak dinner. When we arrived we were seated right away and both ordered a beer and ordered our meals. We got our bread and my son ate it up pretty quickly! I began to unravel my silverware and one of my forks had a old piece of food stuck to it. I had my wife check hers and the same thing occurred (a old piece of food stuck on one of her forks-yuck). We both were grossed out but our waitress was nowhere to be found- At about 3/4 of the way of drinking my beer, she came and asked if I wanted another I said sure. My son also asked for more bread and she said ok. I looked to my beer and I noticed a chunk of food stuck to the inside of the cup about 1/4 of the way down. and notice food stains on the other side of the cup where I wasnt drinking on. I got my new one and didnt notice anything as well until I was 1/2 down drinking it. We got our food and the mashed potatoes were not the same they were usually they were watery and were somewhat like soup. I asked for A1 steak sauce and our waitress didnt come back with it until we were 90% of the way done with our steaks. My son ordered a hamburger and I requested some ketchup for his b/c it looked dry, and of course the ketchup didnt arrive until he was almost done eating it. The waitress did ask us how our meals were of course this was after we were all done eating and ready to get out of there. Keep in mind we requested another bread and she never brought it out. By then i had enough. I told her that their silverware/cups were nasty and even showed her the old stuck on food. She stated eww and said she would tell her manager. I seen the manager walk around multiple times to ask people how it was going but not once came over to acknowledge our issues we had. Every time he walked past us he looked the other way like he didnt care. The waitress finally came back with the bill of 77.00 and said thanks for coming. Not acknowledging our issue or discounting anything off our bill or anything. I see most people in this facility chatting and it can be louder so they are probably not as in tune to looking at their silverware/food, etc. We eat out more than the average person 3-4 times per week so we are intune to the mistakes that occur-but this night was full of them. Hopefully this helps someone else before they waste ~100 on a food stuck on plates, disgusting place. Lastly, I will say the steak was cooked properly but everything else ruined it... read more

I'm only giving it 3 stars because of past experiences were solid. However I was there Sat. 8/15/15, sat at a booth in the bar at 3pm, oddly the bartender also serves some of the tables in the bar area, he was an average bartender, and struggled with every table he had as he also has to make drinks for all the servers. I blame either Outback or the manager, whichever one makes the decision to have a bartender also try to wait on at least 6 tables at 1 time, all while running the bar also, it was ridiculous to watch. There are a lot options in this area and reading other reviews service is an issue at this location, but after seeing this I believe it could be more about management. read more

The food is wonderful but the seating soo slow and if you don't call ahead you will either be standing or sitting at the bar prices are a little high and benches could have a cushion the servers are all nice and great personalities read more

Attended a gathering with work friends. We were seated so close together I could hardly move my arms. I realize this is a 'meat and potatoes' restaurant but I'm not a red meat eater so ordered a Cobb Salad with a grilled chicken breast. Their interpretation of a Cobb Salad was lettuce and a few tomatoes. No olives, no eggs, no blue cheese, no bacon, no onion. The chicken breast was so dry and hard I could have bounced it on the floor. One glass of wine and a bad salad...$20. I won't go back again. read more

First, there so called call ahead seating is false advertisement. I called ahead at 4:00 for a party of 6 to be seated at a table at 5:30. We arrived at 5:20 and didn't get seated until 6, we were seated at a booth not a table as requested. Second, the service. It seemed forever before our "zonked out of his mind" waiter even showed up to take our drink orders. He was so out of it that he asked us if we wanted any appetizers twice and then neglected to ask us how our food was when it finally came, which brings me to my third point. Third, the food. My sister ordered a steak and ask for hers light pink and it came to her bloodied and cold. I asked for my burger to be medium and it was most certainly well done. Also, the house salads were brown. In conclusion, I highly recommend this place if you like spending lots of money on food and threw some small connection in your brain automatically amuse that it taste good, along with being lied to about when your family will be seated and then ignored by the staff when you raise concerns. However, if you enjoy good food, good service, and true advertizements please stay away from this place. Although, you never know... after everyone reads this review you may find it easier to get a seat at your local Coon Rapids Outback. read more

I have had several dinners at the Coon Rapids, MN location. I have also worked many years in the hospitality industry. I generally enjoy the food at Outback. What I don't consistently enjoy at this location is good service and a friendly attitude. What I have experienced is a relatively very young, poorly trained staff. When I go to Outback, I am generally spending $25 -$50 a person when dining here. This is not Arby's or Applebees (no offense to them), but, I do expect more when I dine in this caliber of restaurant..........chain or not. I have been consistently disappointed in staff knowledge and hospitality/friendliness. When giving feedback to management with issues, guests are intimidated and usually made to feel poorly about giving feedback. My most recent experience was a late evening dinner after a day of work on a tough project. We were seated about 10:15pm. Our waiter started by slinging coasters across the table toward each person and offering beverages and knocking over the standing plastic advertisement, on the table, to reveal the night's dinner special. when I inquired whether there were any happy hour specials, the waiter laughed and said that "happy hour ended 3 hours ago." We ordered our drinks and appetizers and then the waiter returned to take out salad and dinner orders. The waiter returned, shortly after the salads were delivered, with our entrees and announced "the kitchen was closing so he brought our dinners down." We hurried to eat our salads and dinners and the waiter came back to clear half the dishes from the table. At that point the waiter asked us "if he could get anything else?" We said we would like a piece of Key Lime pie and my wife inquired about chocolate dessert choices. The waiter laughed and the waiter said that there were no chocolate choices since the kitchen was closed and that he could get the Key Lime Pie to go for us -- we declined his gracious offer. Shortly after (11:15pm), a manager (Chris) arrived to ask that perhaps we could take our dessert to go? I declined, informing him that we live in different households and would like to enjoy our dessert together. I couldn't believe a manager would be so rude and boorish in this situation. I really don't understand the concept of being willing to seat people until 10:30 but not allow them to comfortably eat dinner from that point. Perhaps they should close earlier if they are not willing to keep the necessary personnel there to take care of their guests. This is not our first experience with Chris, he is rude and boorish and his staff reflects his lack of professionalism, common courtesy and hospitality. Our waiter delivered the dessert and announced that he "was sorry, but, the kitchen was closed and there was no topping on the pie" and that he cut us a bigger piece. Unfortunately, I think our family agrees that this restaurant does not deserve any more chances to earn our business. We generally enjoy the food, but we have had too many bad experiences with poorly trained waitstaff and unprofessional management. I hope someone at a regional or higher level recognizes the poor choices this management team makes and addresses the situation.....there are too many restaurants out there to tolerate the attitudes that seem prevalant in this restaurant. read more

We had reservations, ended up waiting 45 minutes for the table. Additionally, not everyone's food came out at anywhere near the same time. For example, They forgot to bring out, or maybe even put in, the food for the person in our group that is Celiac that specially ordered off the Gluten-Free menu, and that took another 20 minutes for her to get her food. Also, one of the steaks that was ordered Medium came out Well done, and that took about 15 minutes before we could get one of our two servers to come back to our table (they hadn't even checked on how the food was before this!). The servers didn't pre-bus the tables after each course... instead, we ended up having to pile the dishes up at each end of the tables (one stack was up to about our neck/shoulders), and they didn't take any of them till after we were done with the main course and right before desert! Then, after we were done with our food, one of the servers dropped off the bill, without splitting it, then got huffy when we asked her to split it. Overall, a dinning experience that should have been an hour and 1/2... maybe 2... ended up being 4 hours long!!!!!!!!!!!!!!!! It's a good thing that we had lots of great conversation with our friends. To say the least, it was really hard leaving a 5% tip, especially since we normally tip between 20-25%. read more

They don't honor the specials that are listed on their website. So don't waste your time going for those. False advertising which is ILLEGAL! I will never attempt to eat at this place again. read more

Had the "No rules burger" last night, possibly the best I've ever had, and I've eaten many in my life.

Very disappointed. Food was not cooked to order, service was slow, the place looks clean but hasn't had a deep cleaning in years. Would not recommend. Way better food and atmosphere just down the road. Texas Roadhouse is a couple dollars less expensive and you'll receive better food, service and a good time. read more

This was the worst food I've had in a while. The steak was overt peppered, shrimp overly breaded, and the food was just plain awful. The wait staff spent more time socializing than working. Won't be back read more

Can i give negative stars? salt, salt, salt, seasoning, seasoning, seasoning! Awful! Single dad of 2 girls, we hardly go out to eat, and it was deeply disappointing! This was a special occasion, just got an upgraded job makin twice my last wage. A Steakhouse means that every steakshould taste great, right? I am on a budget, just like everyone else & i'm a great cook & girls eat great homecooked food every night (cuz its a priority), but I was lookin forward to not doin dishes or cleanin up for once since I work 50+ hrs per wk plus homework, reading, activites & everything else that a normal american family strives for! The salad, potatoes, shrimp & especially the steak was horribly over salted/seasoned like they were trying to hide the true taste of their food! The steak was seasoned/salted from the outside with no flavor on the inside of the steak itsself (A1 didn't even make it edible, thats bad!). I can marinate/cook a $10 top sirloin that feeds us all that is way better than any of the $13 cuts that we tasted! Waitress was great so she got tipped her 15% (not 20% like I usually give) but I shared my displeasure on a $42 meal afterward (very politely) & she was awesome, but I don't spend $42+tip for niceness, I spend $42+tip on great food & great service! Both girls got steaks, a house cut & sirloin & i got a honey mustard chicken sandwich that was dry, no honey mustard sauce (that i could taste anyway) & major disappointment. All side items on menu were very bland & boring, unless you just want the loaded baked potato. Major disappointment! I chatted with the table next to me (a family of 4), they sent their food back & said the same thing! I don't send my food back at restaurants because i'm not sure what i'll get back. A fastfood place that is a 1/3 of the price should never be better ($1 menu even) than a $42+tip meal from any restaurant!i Stay away, stay away, stay away from the outback (so-called steakhouse) in fridley mn, please stay away! for gods sake, stay away! Just stay away! Red lobster has better steak for cryin outloud & they are a seafood restaurant! I'd love to hear other comments on this site that would let this place wise up & actually taste their own food, all 3 of us will never go to any outback restaurant ever again and we'll never say a good word about it! I'm very involved in my community & after talking to others, they each told me, "you shoulda asked me, I woulda told you, that you don't go there for good food, just good service!" read more

We have eaten at this location numerous times and last night turned us off. The service was OK until the waitress brought out a dish of mushrooms and onions and my wife only ordered the mushrooms, when she returned with just the mushrooms, she accidentally dumped half of them out on the table, our lap and the floor. I also ordered asparagus as a side (they charge an extra dollar for this) and I received a whopping 4 pieces. I do admit the steak was good but that was it. In the end, I expected the waitress to at least deduct the mushrooms (around 3 dollars) from the bill since half of them ended up on us and the floor but to no avail so I doubt if we will be stopping in there anytime soon. This might seem a little trivial but the key to any business is to ask the customer how they can accommodate them in any way for knowingly irritating them and that did not happen. read more

The worst service EVERY! Called Moday to get on the call ahead list they said i could not do that until the day i was coming in so called Thursday (the day i was coming in) at 10:30am to get on the call aheah list said no problem just come 15 mins early. when i got there my name was not on the list and was told i would have a 40-55min wait so i got on the list to wait 1hour 30mins to get to my table and then to have 3 of the 10 orders wrong! was a total of 3hours and 11mins for over/under done food! and to top it off they were rude about it. the manager had to "walk" away from me and get someone else to help me...stay away!!!!!!!!!!!!!!! read more

I am so incredibly disappointed. I rarely go out to eat. In fact, the last time I went out to eat was 4 months ago. So, I was extremely excited not only to be going to a restaurant, but to Outback where I knew I would have a great meal. Unfortunately, this was not true. My friend and I arrived and once seated, we ordered pretty quickly. It took 10 minutes for my friend's salad to arrive. I was told my soup was still being made and would be right out. However, just as the waitress walked away from the table, another employee showed up behind her with our entrees! My steak was really yummy, but of the 6 oz, 1/3 of it was fat! The veggies were amazing! Then, my soup showed up. I didn't want it...I mean, who wants to eat their soup after they've eaten their meal? The waitress said she'd exchange the soup for dessert, so that made me happy. I'd be thinking about a piece of cheesecake ALL DAY! I asked for the cheesecake to go, so it wasn't until I got home that I found out that the slice was teeny tiny and took 3 bites to eat! If I had known, I would have paid the difference for a regular size piece. So, now I'm home, I'm hungry, still craving the meal I had been thinking about since my friend and I decided to go 4 days ago, and I'm sad :( I won't be going back to this location. read more

I was pretty grossed out by the prime rib I ordered. I asked for medium rare and they brought me what I would say was medium well. It had one or two pink spots but that was about it. I flipped it over and it was gray on the other side. I called the waitress over to ask what she heard me say I wanted and she said medium rare. I looked down at the meat and I said this is well done. She got her manager and the manager offered another piece of the prime rib for free. I didn't really want that, but I said okay. When she opened up the to go box, she said this is as rare as it gets this late at night. It was completely gray and unappetizing looking. She asked if it was okay and I said no. She offered to comp my meal, which I hate asking for, but it was really just gross. It looked like the piece of meat was sitting on the counter or in the refrigerator too long and it turns that gray color rather than stays pink or red. It was nice of them to comp my meal, and maybe I would have a different experience with a different type of meat, but I won't be going back any time soon. read more

My wife and I decided to grab dinner and decided to try Outback steakhouse. I called about 6:20 to learn they did not take reservations but did have "call ahead seating" and the first opening was 8pm. Great. We took care of a few small stops and arrived early at 7:20. Upon arriving I let them know I had arrived early, there were 6-7 groups waiting to be seated. At 8pm my wife asked the Hostess how much longer it might be and were told we were next. Great. Then I watched two groups that arrived after us get seated, that did not make me happy. I asked the Hostess why they were seated first and she told me that they try and seat "Call ahead" with in 20 of the time they were quoted and since it was only 8:15 they were still good. I asked to speak to the Manager to inform him I was upset, he tried to offer a reduced or free dinner. All I wanted was good service and I am willing to pay for it,so we left without eating. read more

we Had a gift certificate and decided to check outback out, we all had lamb chops, they were full of fat and the portion was small and the bathrooms were disgusting, I have been to dive bars that there bathrooms were cleaner read more