TLDR: Chang's has switched to frozen food! My husband and I have been going to P.F. Chang's for years and years. It was always a special treat because the food was so fresh and delicious. A couple of months ago, we went for my birthday and I ordered the newest tofu dish. It was pretty good, but I noticed how small the tofu was cut. I thought it was an interesting change but didn't think much more of it. Last night, we ordered from Chang's again and I got my usual Ma Po Tofu. Same smaller pieces but the flavor was way off. Something was weird about it. My husband noticed his Sesame Chicken was much darker than every other time he's ordered it for the past 10 years. Neither of us really enjoyed the flavor. So, I did some looking into it and it turns out everything at Chang's is frozen now. This is information from servers past and present. They made a ton of business changes and switching to frozen food is the biggest one. And guess what? The prices are still the same. We're pretty bummed about this big change, so we will not be coming back. How can you justify those prices for frozen food? Slash the prices in half at least. read more

I haven't been to this location in a few years and unfortunately won't be back. It was a slow Sunday lunch but it took ages for our Salt and Pepper prawns to come out. When they did they were so burned you could smell the char. The calamari was also a disappointment- it was thick and chewy and the wasabi lemon mayo was bizarre. Our tea glasses were empty twice for an extended amount of time. Overall it was an incredibly disappointing experience. read more

P.F. Chang's - Salt & Pepper Prawns - burned - Chinese Near Me - Allen, Texas

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Chang's is no longer what it used to be. New CEO took over a couple of years back and changed the complete "quality" dynamic. Spring rolls were nasty and used to be delish. Everything tasted like a hot mess. From N. Carolina (where they removed the local craft beers famous in the region) all the way to Texas. Soggy, greasy mess. Hope your bottom line $$$ was worth it. read more

Just received our take our order I picked it up so it did not languish. It was dry and tasteless. I will Never order from them again. It was an early dinner but gave the impression it was reheated leftover from the lunch serving. neither my wife or I could finish in the trash with it read more

After being treated like the invisible man by the feminist bartender and her co worker at Brio for 15 mins. I decided to come to PF Changs. Thank you to Katie and Diane for their great customer service skills. Really turned my mood around. Fantastic drinks and a smile. You guys rock! read more

P.F. Chang's - Coconut mojito was delicious! - Chinese Near Me - Allen, Texas

Overall not great Best waitress I've had in several years. Shelby...outstanding One star if not for her. Haven't been to a P.F. since precooties period. Shrimp dumplings had overcooked shrimp. Puried so consistency not terrific... Format has changed since precovid. Used to bring out chili paste and soy and mustard to mix in sauces and entrees Not anymore Kungpow was not great. Batter used to be lighter and more corn starch and less flour. Plus seem like it was all wok prepared before. Now seems like frozen deep fried chicken bits warmed and then finished in a bowl with sauces. Or dude just not good on the wok... still, the Fluor breading on the chicken is a change... Been going 20 yrs. Been to probably 15 PFs in a dozen states and this is first time I was ever let down.....Least good experience to date. Things change. I liked it better before. I may never go back. Really disappointed with the food quality. I think with staffing challenges and inflation they've taken all sorts of shortcuts and compromises. But prices still just as stout. The most I've paid for such poor quality maybe ever. My fortune cookie fortune was cut in half. What does this mean??? read more

P.F. Chang's - Who gets half a fortune in their fortune cookie - Chinese Near Me - Allen, Texas

Celebrating an early 27th Birthday with my oldest daughter. Happy that we both managed the time, however I can't leave out this Eggplant dish that is very much accommodating and acceptable to vegan eating the server also insured that there was no egg or meat in my rice. Thank you! I dug in so fast, I had to use the only pic that my daughter took, notice the half eaten veggie roll. Love you! I will definitely have it again, although this was not my first time trying it. read more

P.F. Chang's - Stir - fried Eggplant - Chinese Near Me - Allen, Texas

I was starving I waited over an hour for two cups of soup and RAW pork dumplings. I'm so done. I am Never eating here ever again. I can't even believe this is a thing. I normally don't eat pork so now I'm Bracing myself for whatever may come later tonight or tomorrow morning. read more

P.F. Chang's - Raw pork? Wtf is this. I'm so sad never eating here again. - Chinese Near Me - Allen, Texas

Not impressed tonight. Service was sporadic. Had to ask for our waitress twice. Clearly understaffed in that area. Probably the same in the kitchen as the Kung Pao was over cooked. Appetizer took nearly 15 minutes. Main meal was a bit longer and no one stopped to see if our empty glasses needed to be refilled. To-go containers for what wasn't over cooked took 7 minutes to obtain. Waitress said she'd be right back with a bag for the leftovers. This took an additional 6 minutes. Not too crowded either at the moment. Oh well. It is what it is. Very disappointing. read more

P.F. Chang's - Chinese Near Me - Allen, Texas

I have been to PF Chang before on the tollway. I really liked this location. Very friendly waiters . The food was really good . My friend was disappointed to see that one of her favorite items was not on the menu. She told them and they said no problem will make it for you. The decor was very nice. Really clean . read more

Food was good. They removed Eggplant with garlic sauce item: I wish they give more options to vegetarians.

Went here again apx 2 weeks ago and was not disappointed. The menu has been updated since my last visit so I had to try something new and I was not disappointed. The Korean glass noodles were fantastic I added the chicken. Sooo delicious. We went during the week. The manager was up front and seated us quickly. Our waiter was very attentive. I'm still a PF Chang fan!! (Allen location). I typically prefer the Allen location to the Northpark location even though I live a bit closer to Northpark. I'll drive the little bit extra distance. read more

I had to take a moment to pen words of praise for a terrific manager and even more terrific server. I had misplaced my free appetizer card and had spent 30 minutes looking for it before I contact the P F Chang's in Allen, Texas. John, the manager, told me not to spend a minute more looking for it as he would let me have the appetizer. He was positive and upbeat and thanked me for coming in to his P F Chang's. Once I arrived, my server was Jimmy. In all of the years of my dining, I have never quite met someone as attentive and wonderful as he was. I went through dropping my napkin several times with him providing a clean fresh one for me each and every time. His attention to all of our needs was superb. He checked on my husband and me several times throughout the meal asking if we needed anything. My husband, a CFO, even commented on oh HOW impressed he was! And my husband is not an easy one to win over! We both want to say big "THANK YOU" to Jimmy & John. This kind of service is what any corporation would be thrilled with! We will certainly return again and again! read more

Shout out to Kenny and Michael for being the best servers!! I love the way the restaurant team supports each other and how they all pitch in to serve the customers. I have been to this location a couple times over the last month and whenever a server is busy, someone else always comes up to clear plates, take additional orders, etc. For some reason this is RARE when dining out. I love the teamwork I see by this locations staff! The good: Basically all their appetizers. Their pork potstickers, chicken lettuce wraps, hot and sour soup and spicy chili green beans. The bad: the majority of the entrees. I have had the sesame chicken, the eggplant entree, and the beef bulgogi. None of then were good. The sesame chicken had no crisp whatsoever to it and was soggy. The chicken also had a weird unpleasant texture. I make beef bulgogi at home and its definitely a stretch for pf changs to be calling steak with a sauce on it "bulgogi". The chinese eggplant entree was so slimy and the flavors balanced in the dish seemed off. It was very spicy was little other flavor. The only entree I do like is the salt and pepper prawns. It is super delicious and they consistently make it well! The shrimp is coated In cornstarch or some light batter because it crisps beautifully. The fragrant chilis and green onion and their yummy dipping sauce round out the dish. Perfection! They pour some tasty drinks and I like the asian pear mojito and their rising dragon which is highlighted for lunar new year. Come and indulge in drinks and appetizers, but maybe skip the entrees! Love this place, love the staff and the venue, my family will be back soon! read more

We had an excellent experience today at the Allen location , welcoming host and server , this team rocks just observing everyone working as a team it is amazing we don't see that often in other establishments. The food at this location exceptional, what made it even better is our server Summer she is the very definition of customer she made our experience amazing celebrating our mom birthday she so friendly, personable thank you so much Summer Thanks, Michael read more

Went here on a Saturday night with some friends. I had not been to PF Chang's in years because I usually prefer Chinese food from small business, but we decided to try it. The food is pretty solid- dumplings are really good, and you get a lot of food. But our service was pretty terrible. We had a really young waiter, he said he was 22 but he looked 17. He didn't know how to open a champagne bottle so we opened it ourselves, our drinks took way too long. I'm pretty sure he forgot about our friends appetizers because there's came out much longer after ours, he ordered chicken instead of shrimp for my dish, and overall the meal took way too long. We did enjoy our time together and the food was tasty, but man do it miss pre-pandemic service. And in general, everything is way overpriced here. read more

We love this PF Chang. The food is excellent but equally we love special people who work there who provide beyond top-notch service. Kenny, Diana, Lee, Valerie, Katie, the twin sisters, and Halie are those people. They keep us coming back! The only disappointment was our last visit when the pan-fried dumplings were no longer served hot and deliciously in a sizzling black skillet. They are now being served in a regular bowl. Whaaat!?! read more

We visited this restaurant after over 2 years. Our experience the first time was not good. The food was not the issue but the service was quite pathetic. Then COVID happened. We were in the neighborhood and decided to give it a try and honestly, we did not regret our decision. We were seated immediately and our server Tiffany who was managing a few more tables did take some time to attend to us but was prompt and courteous. We got Steamed Pork Dumplings for appetizers, Kung Pao Chicken, and Changs Spicy Chicken for the main course. The food had good flavors, however, both Kung Pao Chicken and Changs' Spicy Chicken were supposed to be spicy but they were not. Changs' Spicy Chicken was actually more sweet and sour instead. The chicken however was cooked well. Good service, upgraded decor, and good flavorful food. Overall a good experience. read more

We usually love this place. But this time was so bad we left. It wasn't the food, it was the lack of the dishes we love. We went for my husband's birthday. Right off the bat, they were out of his favorite drink. Then we ordered his favorite appetizer. We have always had the best calamari there and for some reason, they took it off the menu. 3rd strike happened when they could no longer fix Moo Goo Gaipan. The waiter said they didn't have the ingredients. WHAT???? Then he asked how to make it so he could tell the chef. ARE YOU KIDDING ME???? Well, that did it. We were out of there. No wonder there were so few people there!! We ended up going to Maggiano's and it was FABULOUS!!!! The restaurant was totally full but they seated us in 15 minutes. Pretty good without reservations. read more

Had an amazing meal here tonight! We were a party of 4 and ordered several things. First off, my husband's Old Fashioned was probably the best one he's ever had anywhere. Truly unique and delicious. The crispy green bean appetizer was delectable, as was the chicken lettuce wraps. My friend ordered Mongolian beef and she said the beef was the best she has ever had at PF Chang's. The chocolate soufflé was AMAZING, as was the apple crunch dessert. The best part of our dining experience, though, was our amazing and attentive young waiter named Hunter. Thank you, Hunter, for making our evening so memorable! We celebrated two birthdays at our table and everything was simply "on point" tonight. Thank you! read more

Apparently this is my 2nd check-in at Allen's P F Chang. The first visit was not memorable, it's late and my stomach/body won't let me forget today's visit. Not good. I have heartburn from hell. So I'm guessing that's why I didn't review the first time. I ordered off the lunch menu. I got the vegetable roll for 2.50$. Total waste of money. (See photo below). It was bad. For 2.50$ I should have gotten something more. It was small with NO julienned veggies, I was served an empty roll. Come on! The Tokyo Udon Noodle bowl was a serious disappointment. It had some chicken, noodles, and an over abundance of green onions. It was awful with the sweetness from the brown sauce. This food was ill prepared. This Farm to WOK is a crock of crap. Don't buy into it. This "we don't just serve Chinese food, we explore flavors from all of Asia" well the Allen location failed to reach out to Asia. I was served some hillbilly rendition of Asian food and the meal sucked. I left 90% of my food there. Nicholas, my server asked if I wanted to take my full bowl home. Nope. I'm done. And I'm sure I won't be back. 2018/49 read more

P.F. Chang's - Tokyo Udon Noodle Bowl 10.95$ lunch special. - Chinese Near Me - Allen, Texas

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LOLLLLLL. Not leaving a one star a review because I don't believe in that unless it's entirely something horrible. Just going to let everyone know had bad their kids portions have gotten. My kids used to love this place and they had some friends over and we ordered a bunch for them. No lie they count the number of pieces of dried nasty chicken they put in each one now. No dish had more than 4 little shriveled up piece of dry chicken. I'd rather you raise your price than give me this crap. I was so embarrassed that I ended up ordering pizza. I couldn't serve this junk to guests. read more

P.F. Chang's - 4 tiny piece of dry gross chicken. Ordered 7 meals and all 7 were like this. - Chinese Near Me - Allen, Texas

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Service: 11/10! I had the curry and found it to be more on the sweet side rather than the spicy I had ordered. But it still tasted great! I went out with some family and they also enjoyed their meals! read more

P.F. Chang's - Chinese Near Me - Allen, Texas

How sad. This used to be one of our faves. At least once a month rotation. However, I have been deeply disturbed the last few times we have been there. The chicken dish came out looking and tasting like frozen chicken nuggets (yes, like the kind you would get from the frozen section of the grocery store and warm up for your kids) with some sauce added to it. Pathetic. It may as well been shaped like little dinosaurs. What was once a scratch kitchen is now a fast food restaurant, but with scratch kitchen restaurant prices, of course. PFC, you should be ashamed of yourselves. read more

The foods pretty good everytime, and they played Jordan ward in the restaurant which was awesome. I love Jordan ward

What is the story about PF Chang, I mean come on folks, really !! I love chinese food, I have had it all over the country and Canada too so I think I have realistic expectations of what is good (and bad) chinese food. Our neighbor wanted chinese and since nobody ever went to PF we figured that we would give it a shot. Not our best decision. Like I said, I have been to countless places and this was the first time ever in my life that almost in unison everybody at the table said the soup was terrible. We ordered the wonton, egg drop and hot and sour soup and every one was sent back. Think about it, have you ever been to a restaurant with friends and everybody at the table sent back their soup. My wife ordered the plum wine (which she orders whenever we go for sushi) and she told me that it was at best, just ok. Now the entrees were OK, note I say just OK. I ordered the spicy chicken which I just happen to order at Jeng Shi in Richardson two weeks ago and I can say with all certainty that the spicy chicken two weeks ago was clearly better but this one was pretty good to be fair. All the others in our party had the honey shrimp dish and they were good with it. They did enjoy the entree and took home the leftovers. So I will give the entrees a good review. As for the staff, our waiter was half stoned, no doubt about this. My neighbors worked in restaurant management and they are atune to notice when their employees are not right and this dude was not right. When we had problems with the soup, we waved over the manager and he stood there for a moment, point at himself like "you want me?" and then came over. I will say that he agreed to take back to soups and remove them from the check. However, his demeanor, his attitude was ice cold. Usually I get something like, "oh we are sorry you did not like it, is there anything else we can get you, yada yada yada" but this guy gave us a non-smiling bare minimum reaction. If you dont like your job, quit. So will I go back, absolutely not. Now I will admit that good chinese restaurants in texas are rare but not so rare that I would come back here. Try Jeng Shi in Richardson or Imperial Garden in McKinney, you do not need to settle for second best. read more

The worst. Service is terrible as others have stated here. Food is what you expect. It's an upgrade from Panda Express but for the difference in price and service you're better off w PE. read more

Dirty everything. Was following the host to our table. Passed several dirty tables and the host stepped on something (an empty cookie wrapper), he just kept walking. Took us to our table, wiped stuff off my chair and asked if this table was okay. Very disappointed. read more

PF Changs is always a great choice for dining! Whether you are there for appetizers and beverages or for a full blown meal you will enjoy the time there! read more

Technically would give this place 3.5 stars so am rounding up according to practice! They've declined a bit in quality during the Covid times and currently a limited menu is being served (the second understandable). Drink's can either be really amazing or a bit too strong, food now tastes like something that can be got at pei wei, (besides the appetizers and soups AMAZING). Won't be back due to the price in the current climate but may change in a year or so! read more

Ordered takeout in the middle of a work day, and there were no napkins or utensils in the bag. Receipt says there are utensils included. Kind of taking out the whole convenience of ordering takeout. Am I supposed to use my hands? Wipe my mouth with my sleeves? read more

P.F. Chang's - Receipt checks off utensils, but no utensils or napkins were included with take out order. - Chinese Near Me - Allen, Texas

So, to start I hate writing negative reviews...but here we go. This particular location's service has been falling off for a while. Now, I know it's during Covid so I expect a serious delay on delivery. But 2.5 hours? Missing items? And please take look at the "side of fruit". Come on PF Chang's. Other restaurants are working hard to up the service game. It's totally ok to have delays right now. But horrible service and bad food quality is a biiiigggg NO NO. read more

P.F. Chang's - Sad sad wanna be side of fruit. - Chinese Near Me - Allen, Texas

As usual, PF Chang's serves decently upscale Chinese dishes for an array of palates and preferences. But this review is not about their food. On Sunday the 3rd my family was celebrating my brother in law and myself as we had birthdays within a week of each other. And Tiffany, our energetic and charismatic waitress made it an unbelievable experience. Beyond the excellent service where we never needed to ask for something as our needs were always anticipated and met in a timely fashion, Tiffany went above and beyond to joke with the kids, make a spectacle of bringing out the birthday desserts and just go the extra mile. I don't know if these reviews actually impact the working conditions of the employees but in case they do, I have to reiterate that Tiffany did a fantastic job and brought extra joy to our dining experience. Thank you so much Tiffany! read more

Waited an hour for our appetizer and walked out just now 6-7pm 3/30 Very frustrating read more

This evening my wife and I ordered take out food from PF Changs. When I called the restaurant the call was handled with professionalism and a sense of urgency. I was quoted 15 minutes. When I arrived the person at the front greeted me and ask me my name and she went to the back to see if my order was ready. Just as she was going back to the kitchen a young man was bringing out my order. I ordered the Chang's Spicy Chicken and my wife ordered the Pad Thai. The Chang's Spicy Chicken was delicious. It was seasoned well and it was piping hot for a take out order. My wife's Pad Thai was appeared to be fresh and the chicken was sliced thin and somewhat dry. The noodles were cooked to perfection. This is one of my favorite restaurants to go to for checkout. The team at this location is always smiling and willing to go the extra mile. The restaurant was busy and it had a certain quiet ambiance. It was very clean and the atmosphere of the restaurant is unbeatable. read more

I've been to P.F. Chang's before in other states. Recently went to the one in Allen Texas for the first time. I was there to celebrate my husbands birthday. I would like to say that over all I had a great experience and would go back. I loved the fact that I could make reservations and not have to wait. My first impression was wow, they are fully staffed, did not seem as though they were short handed like some other restaurants these days. Everyone there was very polite and ready to serve. We ordered so much food, everything from chicken lettuce wraps to noodles, beef and shrimp. The only thing that I would say is that the orange chicken was a little too sweet and zesty. The sweet and sour was better and crunchier. I also loved the fact that they gave a complimentary dessert for the bday celebration. Very few restaurants do this anymore. So that was a plus. Our waitress Isabella was great. She was new and she was doing awesome. The ambiance there was nice. It was not too loud. Many people celebrating different occasions. Can't wait to go back. read more

We love this restaurant simple for its food but this location the service is terrible terrible. We used to order from here all the time because we live here at Watters Creek and love P.F. Chang's food, but every time we do pick up there is always an issue. *slow curbside ALWAYS no matter the day *Orders has been messed up on multiple occasions (missing items, wrong items, one time there was a small bug in the lettuce for our lettuce wraps) Very disappointing because we love P.F. Chang's but this location cannot get it together, even tho this location is less then a mile from us we now order from another location. read more

Just picked up curbside, not only was the food not good, but the "waitress" was dismissive. We kindly asked for spicy sauce on the side and wontons for our soup and she said ok but when she came to drop off the food she quickly left before we could review the contents of the bags. The food also just tasted worse than we expected... I mean we've eaten PF Changs many times and you kinda know what to expect but they just didn't care, very apparently. We got dinner for 4 people, with our usual order and everyone was incredibly disappointed. Honestly with service and bad food like this, I wonder why we even tipped 20% and spent over $75... read more

P.F. Chang's - Chinese Near Me - Allen, Texas

I have not tasted a worse chicken lomein/ oodles ever! Full of soy sauce and black because of it!! CHANGE YOUR RECIPE!!! read more

Well... first off the worst service! And it's wasn't the servers fault to a slight degree. 9 tables with only one server. There is no way he could provide service to all tables. My orange chicken was rubbery and not good at all. Trying to get the waiter's attention , but wasn't able to .. after 10 mins finally he came over to replenish my husband's water. I explained my order didn't taste right.. waiter replaced the order! But still didn't taste good! PF Changs is not it use to be!! Needless to say.... This will be my last time at this establishment! read more