Wow, PF Chang's sure has taken a dive in service and quality. The food was horrible, cold, mushy, and lacking in flavor! For that price of each item being over $25.00 dollars his was like robbery! Then the manager didn't care to make the experience any better blaming it all on the delivery! Delivery guy doesn't cook the food nor pack it! What a waste of money! read more

To start the 4 stars is for the amazing service we had. Everyone was so attentive. During the 4th of July, the weather warmed up. I was not in the mood for a warm, hot dish. I ordered the poke. The poke is 10.95. I'm not a picky person ,but this was a joke of a dish. It was the smallest scoop of ahi tuna. With a few items around the ahi tuna. The manager was amazing helping us order different items. But seriously for $10.95 the poke amount needs to be like at any other poke eatery. read more

Dont really like the rate food chains but I just had to since I never get enough of... Orange Chicken, Beef Broccoli, Singapore Noodles and last but not least (drum roll).... BANANA SPRING ROLLS!!!!.. OMG.. ALL I HAVE TO SAY IS.. ORGASMIC!!! read more

P.F. Chang's - BANANA SPRING ROLLS! - Chinese Near Me - Long Beach, California

We were staying over at the Hyatt Regency Hotel and wanted some good Chinese Food. Lucky for us there was a P.F. CHENGS right across the street from the Hotel. We did make reservations and once we arrived we were seated. Great ambiance, Great Service and the food came in fresh and warm. We ordered some appetizers, Spicy Brussel Sprouts, edamame and Vegetable Lettuce wraps. I did order my favorite Hot and Spicy Soup along with the Honey Shrimp and Glazed Salmon. The evening was great and we would definitely come back to this P.F. CHENGS if we are in the area. read more

I love the food don't take me wrong the problem is not the food is the service; I order delivery I order orange chicken instead I received a piece of cheesecake; I try to call many times just to be put on hold and they never pick up the phone again. Perfect food BAD customer service read more

P.F. Chang's - Cheesecake instead of orange chicken - Chinese Near Me - Long Beach, California

Terrible service and this was over the phone. Was inquiring about possibly having a dinner party but the lady was so rude not sure why, every question I asked she had a terrible attitude. Was looking to book for a party of 20 but I'll have to go elsewhere. If the service was like that over the phone can't imagine in-service read more

Came here for lunch taking a break from the Long Beach Comic Con it's walking distance from the LB convention center. Got here around the lunch crowd time wait was 25 mins but I think we waited like 10 mins we got seated the waiter was nice and friendly we started with refreshing drinks I got the pomegranate lemonade so refreshing on a hot humid day luke this one. We ended up ordering the crispy honey shrimp and the mandarin crunchy salad with chicken it was just right splitting this for two people. Overall a nice clean restaurant staff is nice and helpful. Good amount to choose from great to share with each other just buy a dish and share among each other works out great and then when it comes to the bill it's easy to work out. read more

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Went there for a birthday dinner and had great food. The service was slow, but friendly. Had to wait 20 min for some drink refills but the food was so good!! read more

After church meal was great again here. Kids had Pathai, and we had Campou Shrimp and a beef dish. And 9f course a coconut mojito for me! read more

We went to P.F on Saturday night, the place was pretty full and still we didn't wait long to be seated. Our server was super nice and helped has choose some of the dishes. Their Pina Colada is to die for! So delicious and creamy. We also ordered veggie lettuce warps which I didn't liked at all. The noddles was pretty good. The overall experience was very good thanks to the great service we've received. read more

P.F. Chang's - Chinese Near Me - Long Beach, California

Worst Asian food I've ever had I don't understand why people eat here. U gotta be drunk to eat any of this food especially how they prepare the food that's why the windows all blurred up. read more

I know I've been here before, I guess I just forgot to write a review. Or maybe because nothing special about it stuck out to me on my past few trips here. We came here on a Saturday around 2pm for a late lunch to celebrate my boyfriend's birthday. We had a group of 6 + were seated right away. It wasn't crowded at all - at least not during this time. I forgot our waitress's name but she was very sweet and accommodating. We ordered quite a lot because we didn't want to share, haha. I got the combo fried rice, and shared a sweet + sour chicken with my boyfriend (who also got the combo fried rice). It was delicious. I asked for some sweet + sour sauce and it made my fried rice taste even better! Try it next time. For dessert, we got the vietnamese lava cake. It was okay, a bit bland for my liking. Could've been a little bit more sweet - which surprises me because places usually make them TOO sweet. But thats okay. Service was okay, food was okay - much better then the previous times I've gone here. read more

Came to have dinner with my daughter on 11-1-2020 at about 630pm. We wanted to go somewhere by the beach and decided on PF Chang's. I walked up to the hostess and said hello she said I'll be with you shorty and walked away. She never said hello back. I did not get her name but she had reddish hair. We waited about 25 minutes to be seated. Our waitress was wonderful. It made up for the way the hostess acted. She took our order and brought our drinks. She would check up on use constantly which was good. I am giving this place five stars for the food and for getting good service from waitress. Food: Delicious and tasty Price: Average Customer service: Hostess can do better read more

This is a disgrace! Today is my birthday so my hunny brings me to my favorite restaurant. Started off slow waited longer than others for food, second Maragrita who cares lol. So end of dinner we ask for boxes. Waiter says "I have something for you" He brings out icecream and a candle with two fried bananas awesome right. He's like happy birthday. I'm on my way home and I was charged for the bananas and icecream that we didn't order! How does that happen? We won't be back. I feel like I was stolen from. Dont charge me for something I didn't ask for! read more

P.F. Chang's - Receipt - Chinese Near Me - Long Beach, California

Service was great, food was delicious, was seated fast, and had out door patio seating. Patio seating was nicely shaded with big patio umbrellas. read more

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My significant other and I decided to stop by P.F. Chang's since we hadn't been in years and what a pleasant experience it was. We were seated in less than five minutes and our server Zach quickly came over to greet us and explain our menu options along with recommendations. Service was beyond excellent! We ordered the fried rice with chicken, honey shrimp, and pepper steak. It was all fantastic. Food was very hot when it arrived at our table and it came all at once. I appreciate that a lot. We also tried the Lucky Lotus and it was spot-on. We will be ordering it again. The establishment was very clean and the atmosphere was relaxing. We appreciate what a nice experience it was and how accommodating Zach was with us. We will be visiting soon! Thank you again Zach! read more

I reached out to P.F. Chang's customer services as suggested after my initial review, but did not hear back from them.

I ordered P.F. Chang's through their website for delivery on March 22. I thought it would be nice to order my partner's favorite food. The food is perfect like always hence the three stars. I ordered 2 spicy orange chicken plates, 1 sesame chicken plate, and one drink (pomegranate lemonade). When I tipped the driver, he handed over the food and I noticed my drink felt light (check photos). I was skeptical to drink my lemonade since the driver could have drank it or maybe the employees didn't fill it. Either way, I don't take risks with my health and I couldn't be certain if it was tampered, waste of 5.50. Note: the food does come 100% sealed. I like the attempt to seal the straw hole from the drink too. read more

P.F. Chang's - Not filled all the way up. Pomegranate Lemonade. Either the driver drank some or PF chang employees didn't fill the cup. - Chinese Near Me - Long Beach, California

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It's been a long time since I've had a meal at any P.F. Chang's and after eating there a blinding flash hit me, "foul expensive food." Ordered sweet and sour chicken and orange chicken. The chicken on both was soggy. There was more batter than chicken. My wife commented that it tasted like it was from a jar. I was upset with myself for going back. Never again. read more

This place is great! I came here for a family birthday dinner and the staff is amazing. They have a huge selection of delicious courses, and drinks they were even able to keep our cake refrigerated for us. I'll definitely be back! read more

We've been coming here for years. We dock our boat & walk up to PF Chang's. So convenient. Today all of our food was good & the service was so so. We sat in the patio area. This restaurant needs to work on improving the patio area--the little common birds flying around are anoiying & they need to provide more shade (bigger umbrellas?) for customers. We had the fried crab wonton appetizer, double pan fried noodles, white rice, orange peel shrimp, mangolian beef, fried rice, house margarita & beer. Today, all the portions were a good size & all tasted good. read more

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A visit at any PF Chang's always seems to be the same - not in a bad way - very consistent experience in my opinion and that is why we often visit. I wouldn't say the food is over the top great, but it is always flavorful and you know what you are going to get. I am never blown away, but never disappointed either. Portions are big, great for sharing. This one was no different - a solid expierience. We tried a honey chicken item that we had never had before and it was not our favorite, but still ok. Love the drinks here. Service was slow at this location - they were very busy. However the server was very friendly and attentive to us. Overall another good visit to a new location. read more

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Genuinely enjoyed my experience at this location! Our server, Yvette, was so friendly and helpful and truly made our experience! The Ma pho Tofu is DELICIOUS!!! I highly recommend for anyone that is vegetarian. It was so flavorful and would order it again and again. Also, the cocktails are perfectly balanced and refreshing. There was also a manager, Tyler, who went out of his way to check on us and made sure we were well taken care of. He was so sweet and helpful. The view is also beautiful! 5 stars all the way. Thank you Yvette and Tyler for making our experience so enjoyable. We will absolutely be back!!! read more

We choose to come to this P.F Chang's because of the wait time to be seated in particular was only 10-15 mins and all of the other surrounding restaurants were 40 minutes and more due to multiple events going on in Downtown Long Beach this day. Our server Isaiah was on top of it he was very nice and charming which helped because the kitchen took somewhat of a long time to bring out our food, which made up for our 10 min. Wait but it was ok our food was good, it was not crazy expensive; P.F. Chang's is not my first option but it was ok and I would go back. read more

P.F. Chang's - Chinese Near Me - Long Beach, California

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The pomegranate drink i had was really yummy. Ordered bunch of appetizers to share, bit didn't quite finish them all. They were really good tho. Hubby really like the ribs. The patio dining was nice, would have been nicer if there was more shade. read more

P.F. Chang's - Pomegranate lemonade with vodka. Sam Adam's summer ale. - Chinese Near Me - Long Beach, California

I went on father's day 2021. The restaurant was about 30 percent full. I did not have reservations and no one waiting. I asked table for 2 people, the hostes went to sit us immediately. They were going to sit us in a 2'x2' table when they had many larger tables. I asked for a larger table and they said it would have to be inside. I said ok. They took us inside, and what table did they offer us, again a small 2'x2' table. I told the hostes I needed a larger table. I usually order 4-6 entries and drinks. The little table could not accommodate what I was going to order. They said I would have to wait as all other tables were reserved. I asked to speak with the manager. Again, note, restaurant is about 2/3 empty. Many empty tables. After 3 or 4 minutes the manager came out. He basically said the same as the waitress. All tables were reserved. I had to wait. I asked how long, he said I don't know, maybe 1 hour. That was not acceptable, I pointed to him if he could serve us immediately in a tiny table, why would I need to wait for a larger table if the restaurant was 2/3 empty. He said I don't have the servers to serve you In a larger table. I again pointed out to him as to why they could serve me in a small table immediately but not in a larger table. Obviously this manager did not want the customers, the hostes were playing games. They took other people after me and sat them in larger table. If you look white , this restaurant is not for you. I may look white but I'm Mexican. People of color were getting larger tables. You can figure out what color the hostes were. I guess I need to get more sun and get brown to get service at this restaurant. Who's playing the race card now? Yes, I left, I took my business were the customer is valued regardless of what they look like. read more

We love P.J. Changs. The one in Long Beach is especially good. It is on Pine Street, which is a great street in Long Beach for walking, shopping and eating. It is a super cool street. If this is your first time in Long Beach, Pine, I think is a must stop. P.J. Changs has great service. Sometimes there is a wait, but it is not too bad. You are not going to get a cool view or anything so if that is what you want go elsewhere. The food is great, all of it. They have a wonderful selection of sauces for your items and each item is made fresh and tasty. They have a full bar and if you want silence, you are at the wrong place. You will enjoy this restaurant. Have fun in Long Beach. read more

When we 1st got there the check in lady said it was about a 20-30 min wait. We decided to sit at the bar instead but then noticed there's open patio seating so I went back to the front to ask if we could sit there. She then told me it want that would be 20-30 min wait due to it being full. I advised there was no one sitting out side. I put my name on this & by the time our drinks were ready at the bar some one sat us outside. We could've avoided the bar all together it was night time & really no wait for the patio. JJ @ the bar was great & made our drinks lovely. *Our waiter, Guy was very nice and polite. As for the food everything was good! The only thing I didn't like was the fact that the beef was red inside. So how I know to always ask for well done beef. (I took it home & fully cooked it) read more

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Haley is the most amazing, patient and helpful server I have ever had. Thank you so much for a great experience.

The typical place where servers add $1.00 to the original tip you give with the idea that you wont realize it. I have the original ticket with my signature and the amount I left for a tip al although my Server: Kenneth on 5/27/21 table 40/4 at 12:30 p.m. just added $1.00 extra is still wrong to do that!! its not about the amount you are stealing from the costumers, it's about the principle! not cool! read more

I took some friends and with their family in this Long Beach branch. It's their first time at P.F. Changs and I was embarrassed that I had taken them there because we had the worst service! We had waited for 45mins with our food. We had ordered the ribs, noodles, fried rice, orange chicken, Mongolian beef, & egg drop soup. The first thing that came out was the ribs since it was an appetizer but after that, we didn't get anything else not after 45mins later. And when we started getting all the food at the same time, we were told that they were out of the egg drop soup, which should've been notified to us when we were ordering or once our order was sent to the kitchen that they had ran out. Besides, that soup should've been served to us right after the appetizer because it was soup! Esp, when we had 2 little kids with us and was looking forward for the soup. So that made us more furious since we waited that long and no one didn't even inform us that they had ran out of something in the menu! I will never go back there...at least at this branch. You're better off going to the other restaurants next door from them! read more

Such a let down. Let me start by saying the place look nice. We ordered and received partial order. We never got one of the plates. Then one of our orders which was the Orange Chicken tasted like soap. We sent that back. The Pepper Steak which was suppose to be an entree was the size for a child. The only thing I can honestly say was good was the Fried Rice and Edamame. They didn't charge us for the Orange chicken that tasted like soap which we didn't eat, and they didn't charge for the entree we never received. But you'd think after all that you would at least get a discount on your drinks or some thing along those lines. No we spent $70 on such a horrible experience. I will never return and I will tell everyone I Can about this experience. Such a big let down. read more

Came in today and tried to get a seat at the bar. There were 2 chairs available, but not next to each other. Bartender with an attitude informed us that she needs to ask a manager to find out if we can move chairs or not. Excuse me??? There was plenty of space to put 2 chairs together. But that's not even the worst part. She turned around, asked another bartender with an attitude if we can move chairs and just simply told us no. No guest service skills!! I sincerely hope that if a manager was involved this would end differently, but we will never know. Because I am never coming back. Shame! I used to enjoy PF Chang's. read more

I'm very disappointed being our first time here. Service was too slow. Our server took so long to wait on us even to bring us the check we waited over 15min. I don't know if it was because we were seated outside and he was more chill. The food took long too. Then they say family style but one plate will serve only two people. Not worth the price we paid. read more

If they would have had more vegan options it would have been better. I had Buddhas feast which is tofu(not a lot) and veggies. Andrew was my server and he did an excellent job which is why it got 4 stars. Thanks Andrew!! read more

First timers! Over all I liked the food. Ordered a bunch of appetizers because they said that the entrées were more like a family style thing where you share them and I was on a date night with a date that is a very picky eater. Turns out One entrée would be enough for one person. Garlic noodles were a little sweet which I'm not really a fan of. But all the other food is really good. drinks are nice and strong yay!! Reason for my not so great rating was mainly because maybe the bar was busy but we waited too long for drinks I was only able to order one round and they forgot two of the items that I ordered. No biggie maybe I'll give them another shot. read more

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Always great service - and people - love their lettuce wrap and their kung pao chicken - something about this store and others I have dined at - good food and good environment read more

Excellent in every way! Atmosphere-so comfortable! Food was sooo good as well as the service! The waiter/server was very attentive and polite! There is an outside, heated dining area as well. read more

P.F. Chang's - Chinese Near Me - Long Beach, California

8pm on Saturday night we walked right in to the bar and had appetizers that were amazing (lettuce wraps and pan fried wontons) . But the bartender Ethan made the best drinks by far! Highly recommend Ethan! And this location! read more

This was the first time I ever tried the restaurant instead of the freezer meals. Let me tell you, it's a world of a difference! My family and I had a great time and since we shared our food family style, we got everything we wanted and it was all delicious! We'll definitely come again if we get the chance. read more