Very Dissatisfied. The wait was too long to secure a seat for a disabled person in a wheelchair for a party of nine. Many tables were available when we checked in but it took too long for them to rearrange the tables to accommodate us until we complained about the wait. After the long wait, we found a screw in the brown rice which we already consumed 2/3. The actions taken were dissatisfying. The server was good but the receptionist and whoever cook needs to take compliance training. read more

P.F. Chang's - Screw found in the bowl of rice we ate. Very dissatisfying. WATCH what you eat. - Chinese Near Me - Long Beach, California

As always food, drinks and dessert was amazing. For the first time their was a slight problem with our food, but the manager came out to greet us and took care of the problem. Great customer service. Thank you and we will be back. Thank you P.F Chang's read more

P.F. Chang's - Nice get away from Kern County. - Chinese Near Me - Long Beach, California

Came in at 8:50pm tonight with some very good friends tonight to celebrate, and our apps took a literal hour to hit the table. This is my first time coming to P.F. Chang's but I probably won't be back due to the wait and service. read more

Lighting fast delivery. If you are not familiar with P.F. Chang's, they are a chain of inexpensive but higher quality pan-Asian restaurants, typically located in malls or shopping centers. Kinda like a Cheesecake Factory, but Asian. This location in downtown Long Beach is right on the water, so I imagine the ambiance is pleasant, but cannot be certain as we ordered delivery. Our order arrived just 20 minutes after placing it, and was neatly packed into nice re-usable containers. They provided plenty of utensils, fortune cookies, and a variety of condiments and sauces as well. The best dish in our meal was the Chili Garlic Green Beans. The flash fried green beans are tossed with an intensely flavorful sauce of minced Chinese chilies and roasted garlic. Do not skip these. I also enjoyed their Vegetable Fried Rice (ask for no egg if you are vegan), as well as the Lo Mein. Both contained a good variety of vegetables and were flavorful without being overly oily or salty. The Vegetable Spring Rolls were crisp and flavorful. The Buddha's Feast was the only really disappointing dish, consisting only of bland steamed veggies and a few thin slices of smoked tofu. Zero flavor, and a disappointingly small amount of tofu. Regardless, I will definitely order from here again. read more

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P.F. Chang's, I have always been aware of the excitement that this restaurant brings and today was my first time trying it. The wait time was surprisingly decent and made sense. Once we were seated we were greeted by a young man and seemed rather annoyed. The young man asked us what we wanted to drink and came back pretty fast with no issues. The problem began once we ordered our food. I understand making food takes time and can eventually stress out a worker and I support taking a little longer for the best outcome, but in this case, the waiter came out with our food after some time and barely came to check on us. My party had empty drinking cups and were waiting for a rice bowl for 35 minutes. We had ordered an another bowl and didn't get it till closing time. It almost seemed like our waiter forgot about us or ignored us. When we needed assistance the waiter just walked out of the kitchen and went straight back in. I don't know whether this was a coincidence or it was intentional, but as of right now I do not plan on taking my chances again at P.F. Chang's. read more

Amanda (host) you need better customer services training. Otherwise the rest of the staff is great.

I've been to P.F. Chang's a few times before, though it had been a while. The previous visits were to other locations, but all were pretty consistently the same in decor and food. I have never really been impressed with the offerings of PF Chang's but this recent visit served to further solidify that unimpressed impression. My wife and I went this time with a group of her colleagues and their significant others. In total, there were 12 of us with 8pm reservations. At this location, you have to either valet, get really lucky with metered parking, or walk an eternity and still pay for structured self parking. Really, valet with validation was the best deal when it was all said and done, but still it's annoying. We got some drinks outside under the heat lamps while we waited for our tables to be ready. It was probably around 20 minutes after that we were finally seated. It took another 15 minutes for our group to come to some sort of consensus on what to order. We ended up getting a lot of dishes with the intent of passing them around and doing a "family-style" meal. Most were recommendations by the server and in general, they were good quality and tasty, but not mind blowing. Some of the dishes we got included a chow mein with multiple meats, a shrimp in garlic sauce, kung pao chicken, mongolian beef, shrimp with some kind of egg stuff, rice, orange chicken, and some others. The total bill with a drink per person was around $360 total with gratuity built in. $30/person is certainly not that cheap by any means, but that's the price of group dining I suppose. Summary: Great service. Good food. Reasonable prices. Parking is either valet or a long walk. The food doesn't wow me, but it is not bad by any means, either. The quality is solid at least (which is often not the case for Chinese). There are other places in the area I'd rather eat, but for a group dinner it's a decent option. read more

Great food, fresh sushi! Shout out to Billy our waiter who was truly awesome and accommodating.

My prediction: This location will shut down by end of 2022. Food is consistently poor and service follows closely behind. Table and plates are almost always sticky, such a pity for a location set out in the waterfront. Have frequented other locations, but avoid this one. It's a place you go to as a last resort just for the location. read more

Go here is you want slow service, less than mediocre food, and want to over pay... read the other reviews and have trust-- they aren't lying about the horrid experience. read more

Fuck this place they are trying to recover from the COVID-19 by forcing people a group of 8 to sit apart at two tables when 2 of the 8 are infants that is sad they want us to sit 6 and 2 so they basically want us to pay for two tables so they can get more money fuck out of here don't come here or do business with them the lady was being racist because I saw a group of 7 at a table read more

I had THE WORST PF Chang's experience here tonight. The food was off. The service was off. The manager and chef must have been off too!!! Upon entering, they have 2 hostesses gossiping at the front-- one at the host stand, and the other actually sitting down on the bench/booth across from it. Guests are coming and leaving, and they failed to greet or acknowledge even a single guest who passed by them. Our server was inattentive, and lacked basic serving and social skills. She did not start off with a greeting or even her name at the very least. She did not check in on us when we initially received our dishes. We had to wait til she passed by us, to grab her attention. Maybe she was swamped, but she was slipping on refills and pre-bussing as well. The food was over-seasoned to the point where it was inedible. The Mongolian beef was so salty, it killed my taste buds-- four glasses of water later, and my mouth is still numb. I ended up sending it back. The Honey Walnut Shrimp was too sweet and overdressed. By the time it got to my table, it was completely soggy. I sent this dish back too. The Pad Thai was drenched in what tasted like Oyster Sauce. It was too tangy. It was too salty. It was too sweet. I sent this dish back as well. The fried rice was oily and undercooked. There were still hard grains of rice throughout the dish. I did not send this dish back because I was just completely over it already. We lost our appetite. THREE dishes sent back... no apology, no acknowledgement, no table touches, no manager. For a situation like this, a manager SHOULD HAVE stopped by our table. Maybe he/she was not physically there and just left their card with the FOH or maybe he/she was actually there and just did not give a you-know-what. Either way... UNACCEPTABLE!! Corporate should really come out to this location and retrain EVERYONE. The staff here need some leadership and supervision-- including management and the kitchen staff. read more

The hot and sour soup and egg drop soup was so bland tasted like it came out of a Campbell's soup can. The lo mein is okay but the food used to taste better. read more

The food here was just OK. I ordered the PF Chang's Fried Rice and it was bland. I'm not very big on salt but boy it sure needed something. I shouldn't have to add soy sauce (Soy Sauce) or salt in my food to get some flavor out of it. I don't remember the name of our waiter but I asked him for my water twice and I never got it. Thank goodness I also ordered an Arnold Palmer. I know he made a mistake on my friend David's food. Well, lucky for him someone else was paying because my tip would have reflected what I thought f the food and service, I told the person that paid to tip accordingly. He wasn't happy with his food either but he felt sorry for the waiter. I would not recommend this place particular location. I'm not saying all PF Chang's is like this. This rating is specific to this location only. read more

Not as good as I remembered. We do not have a PF Chang's where I live in Canada, so I only get to visit this restaurant when I travel to the states. Service was excellent, waitress was very sweet and went the extra mile. Ordered two veggie spring rolls, kung pow shrimp and veggie pad thai. The kung pow was really delish, pad thai was not authentic, but was OK! There was a little bit of confusion when we were asked what kind of rice we wanted with our meal. I asked for veggie fried rice thinking that was an option. Apparently it was not but the waitress checked to see if the cook was able to make it. We told her not to worry about it and we just asked for white rice with our meals. She was able to get the veggie rice cooked and brought it out in separate bowls with our meals. (we really did not want to eat all that rice, but we thought it was a nice gesture). The fried rice lacked. I tried to spruce it up with the sauces on the table, but it was pretty bad. Tasted like bad whole wheat bread. YUCK! Luckily it was not put on our bills, so that was a nice gesture. Overall. Service was great, food was not a great as I remembered. I did not remember it being so greasy. But, I got my PF Chang fix for the year. read more

This is a nice PF Chang's. I'm surprised I've overlooked reviewing this one as much as I've been here. I like the atmosphere here. On hot days, you can sit on the patio and daydream across the waters. My favorite dishes are the crab wontons, kung Lmao shrimp and banana spring rolls. The pineapple coconut ice cream is heaven on a plate!! read more

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First time coming here after playing some PoGo with some friends and decided to try the place out. - Services was pretty good, but orders was a bit off - Food was really good and hot - Drinks were good (wouldn't be a Virgin drink if I didn't have to drive) - Nice casual/fancy ambition with the Ocean View (Boat View) - Parking is timed by every 30 minutes or Valet Parking is another option and if not Park further away (Free Street Parking after 9PM, if you can find one) - Its aimed more of a family style and sharing, but you can order something for individuals (small portion size) - Prices are a bit higher for some Chinese food and for its small portion size, but the food is pretty good Overall I had a pretty good experience, but one of the cons was that...one of my Lobstser n' Shrimp Taco had a Shell on it when I bit it. The shell wasn't that big, but it did get stuck in my tooth...I guess you can say, their Lobster is fresh. I'd come back to try other items and maybe their drink menu, that's if I'm not the driver... read more

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I stopped by Friday with my family we had some lunch and some drinks. We ordered a bunch of different types of food the food was really good and tasty my kids love going here the service was really good. (we met the manager there he was really nice and good with kids keep up the good work) restaurants with managers like him always make you want to come back.!!! read more

What can I say about this place besides yum yum! My friend and I decided to take a road trip to Shoreline Village in Long Beach because our favorite restaurant is there, pfchangs! The waitresses the greeter the host everybody is always super super friendly to us. My favorite thing to do when I go out to eat is to sit outside so that I can watch The View while I eat. PF Changs is right by the water and it's just a beautiful place to eat of course though, you come for the food. This place by far is the best Chinese food I have ever eaten. The spring rolls are so decadent, and you have to try the broccoli and beef. Most places will have this dish but the meat is so rubbery you could tell that they use a low grade of meat. Not pfchangs, they serve teriyaki beef that is so succulent and the broccoli is cooked just right never over-cooked it so firm but has a crisp to it. Like I said if you want great Chinese food you have to go to PF Changs in Long Beach by Shoreline Village read more

Meh, is right. I've had better. Big chain doesn't mean better food. My waitress was great, greaters were excellent. Atmosphere great! The food was good, but not memorable. I will not come again read more

P.F. Chang's - Chinese Near Me - Long Beach, California

That's it for PF Changs. I have tried to give PF Changs the benefit of the doubt but today was awful. Our waiter, Jackie was awful. I left her no tip. And I believe she knew she was awful because she took off some money off our check. First off our chicken egg rolls were so greasy I had to squeeze it out with two napkins. My drink was over flowed and split so bad they should have made another. She forgot to put in order for lettuce wraps. She never checked on us one until it was time to drop off the check. I told her yes it was ok but it's the end now. I'm good on PF Changs. The service is horrible now. read more

Well see that you offer a pfchangs email But it's not easy to get too on your website to "voice my concerns" so why offer if you can't deliver read more

Generally enjoy P.F. Changs but not sure what's going on. Horrible service- 2 waiters, both useless w/no personality. Wilted/old basil in cocktail, brown lettuce, undercooked Mongolian beef. Addressed with manager & he never came back to check in after that. Beyond disappointed. Too many great other options to settle. Good Bye! . read more

Had lunch today at your establishment in Long Beach. I am a firm believer that the first and last impression you get should be positive. Well I would like to say that Madeline was an awesome hostess. A welcoming personality and was so professional. She greeted you with a smile and say goodbye with one. Jazmin the server was excellent also. Enjoyed my dining out today. Hats off to the both of you. Catherine Dickinson read more

Eating chinese food for most of my life. this place was kind of disappointing specially at it's price point. I think the quality and taste of the food is on par with Panda Express. There was nothing special about the food, nor the presentation of it. I do however see how it can be a very good place to go out on a first date but definitely would not be my first choice. During the dining experience, I felt that I was rushed by the wait staff to order or pay even though the place was not that busy. read more

P.F. Chang's - Pepper steak - Chinese Near Me - Long Beach, California

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Was seated outside on the patio. Immediately it was apparent the place needed a good scrub down. As a manager I would be embarrassed if my restaurant was that dirty. It's not like it's a burger joint on the beach or something. This is supposed to be a higher scale restaurant. Food was ok. Vegetables were over cooked and mushy. Just too bad.. read more

1st time @ a pf chang's & it was just "ok". Came 4 my birthday. We were greeted and we on the patio. Everything was clean. I ordered: Strawberry Cucumber Limeade $3.95 ( came in a small glass and no re-fills which I didn't like) Cashew Chicken Lunch with salad $9.95 plus $1 for avocado (the salad was good and the cashew was "okay", the brown rice I didn't care 2 much 4) Free CHOCOLATE PEANUT BUTTER CRUNCH SWEET TREAT b/c it was my birthday (it was good but small like a mini size which I didn't like the size should of been a little bit better since its some1 birthday. I'm NOT 2 big on this place so I may not come back! ™ 4.25.14 read more

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Amazing food, great ambiance. Food is always good here. Parking sucks though. Valet only. read more

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I wanted to try the chinese style BBQ spareribs long time ago. I ordered the ribs with the combination fried rice to go. The four stars are for the girl and the guy that helped me. Both were very nice and attentive. The rice combination was delicious and fulfilling. The spareribs on the other hand, were burned on one side. All of them! Not a little bit burned, the ribs were black. I tried my best to eat some of the meat but the rest i throw away. So sad i spend 11,50 dollars on burned BBQ ribs. If i would have live nearby, i would have brought the ribs back so the chef would never serve something like that to another customer. It's dangerous. My photo speaks for itself. read more

P.F. Chang's - Chinese Near Me - Long Beach, California

My family and I ate there this past Monday, June 29th..we all got FOOD POISONING!!! I would urge management to shut this place down immediately and revisit their sanitation processes! Please beware when eating at this location read more

Wow. This place is a disaster. Full on certified disaster. It wasn't very busy when we stopped in for lunch around 1:30pm on a Sunday, but service was remarkably slow. They got our orders wrong--multiple times. I asked for sweet & sour chicken, but to have the chicken steamed, not fried. The plate that got delivered to me had just a plain pile of steamed chicken and pineapple and veggies. No flavor, no sauce. Nothing. I had to ask for sauce, and they were like, "oh, uh, okay--sure." Like they didn't notice from looking at it that it didn't look like Sweet & Sour anything. Someone else in our group wanted to eat healthy and ordered Brussels sprouts and a side of chicken. When it came, it was all so deep fried that it was unrecognizable. Said nothing on the menu about being fried. My food was terrible. The best part of the meal was the fortune cookies at the end, but even those were disappointing--dumb fortunes, AND one side of the fortune was PF Chang's advertising! Sorry PF Chang's, but you need some solid new management in this location. read more

P.F. Chang's - Sweet and sour chicken--steamed, not fried. But where's the sauce? Hmmmm... - Chinese Near Me - Long Beach, California

So we were over in the area looking for a place to grab lunch and ended up at P.F. Chang's around 3pm. Much to our delight, we were able to take advantage of their AWESOME 3-6 Happy Hour drink and food specials. We had three appetizers (tempura cauliflower, crab wontons, and of course the lettuce wraps) all of which were just $5 a piece. Along with some delicious $6 drinks (their Moscow Mule and Sangria, I highly reccomend the mule) For a chain, they really delivered. Customer service was wonderful from the moment we walked in to the second we stepped out, and I definitely see us coming back for Happy Hour again sometime soon! read more

Ok hopefully this helps you make an informed decision lol. We had the honey walnut shrimp with melon, Chang spicy chicken, wonton crap cream cheese as the appetizer, and for the drinks red dragon and garden zen. Incredible! Dorian was our waitress and she was awesome, friendly, and very on top of our order. As she passed us, there was this delicious aroma coming from the other patron's order. We will try that next time but incase you read this, you are in luck! Try the dynamite chicken. Another PF Chang's delight! read more

P.F. Chang's - Chinese Near Me - Long Beach, California

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What's going on with the customer service now in days..??? Saul dropped the ball since the beginning, no sauce made at the table, No share plates for lettuce wraps Appetizers and main course @the table at same time, BIG NO NO NO..!! Rushed dinner @1:30 pm. on empty restaurant. No sugar for the coffee, Only one spoon for dessert on table for two, DISCRIMINATIVE SERVICE.! I'm telling you how I feel as a customer at this PfChangs location, hope somewhere else is different, but what makes is worst, Is this today is my birthday, my wife wanted the server to wish me happy birthday at the table and bring some desert samples and a candle, but I didn't want to risk it even further, so we left.! Sad service, and that's the way to ruin someone's birthday..! EVER TO COME BACK.! read more

For those requesting delivery, pricing on Yelp differs from the restaurant (estimated $1 higher for each item ordered). While discussing this with Grubhub, they said they contacted this restaurant and they advised pricing is higher because they're using a 3rd party system (Yelp) that charges fees. Grubhub driver said Pf chang's forgot to include our desserts so the driver had to go back and I requested our food be warm because we've spent over $120. Food was delivered 1/2 later than promised and our food was cold. Wasted an hour on chat with grubhub. Pf Chang's excuse for price difference is a shame. You have small family owned businesses that are honest with their pricing while this big chain sneaks in price differentials. read more

P.F. Chang's - Chinese Near Me - Long Beach, California

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I had to leave a review of this place . Let me add I never do this but I feel ppl need to know last time we can to this location we were sat and never got served after 25 mins not even a glass of water. So we left just to give them another try today. I have to say the two young ladies at the front are rude ppl I mean DMV type service. We had reservations and we simply asked a few questions and we were spoken to like 7 year old children. Never again will I visit this location. And it bothers me because I'm Long Beach born a raised. read more

I took the family out to PF Changs on Monday for a late lunch. And we ordered three apps which were amazing two different sort of dumplings and spring rolls. The entrée was mabu tofu, noodles with shrimp and honey chicken. The entrées were ok. In the San Gabriel Valley there are tons of other restaurants that do this type of food for half the price. With better ingredients and better flavor. The server that helped us was an Asian man of medium stature with tattoos on his arm, amazing service. The reason we did not give this place four or five stars is because it was super dirty outside tables were dirty floor was dirty trash everywhere the table was sticky, there was a tray with dirty dishes. It was empty as well so I know the staff had time to clean up. We might go back but probably for happy hour and maybe not that location. read more

I LOVE PF Changs with a passion! I have been to over 10 different locations in Southern California, Northern California, Nevada and Utah. One of my favorite things about PF Chang's is the consistency. I would say that at least 95% of the time, the waiter or waitress has gotten our order correct. I can not say that about other major chain restaurants. This particular location is close to the water near Shoreline Village. They offer valet parking or street parking depending on your preference. I always get the lettuce wraps and recommend strongly that you do the same! Trust me, you will thank me later! I love their lettuce wraps and have turned on quite a few people to them. They can be a little bit addicting. My wife and I usually get the Mongolian Beef as well as the sweet and sour chicken or the chicken fried rice. The only dish I have tried that I don't like is the Orange Chicken. There were pieces of orange peel which made it very sour. Yuck! Sometimes they have a deal which includes 1 appetizer (lettuce wraps), 2 soup bowls, 2 main course entrees and 1 dessert for $40. It is a lot of food and delicious. This would be the route I would take if they have the entrees that you like. read more

We haven't eaten at a PF Chang's in so long we decided, why not. We sat down and everything was great so far. Everything on the menu looked delicious so we ordered a few things. We started off with edamame and the pork bbq ribs. How do you get edamame wrong? I didn't think it was possible but it was. They cooked it for way too long so it was mushy and the skin basically was peeling off as part of the bean. The pork ribs were just ok. We ordered the noodles and fruits off the kids menu. We also ordered the miso salmon with mushroom and bokchoy and the seafood with filet (can't remember the exact name). The salmon was over cooked and dry and the vegetables had no flavor. I literally asked for more miso sauce so I could at least dip. The steak and seafood were nothing spectacular. The fruit that we ordered with the kids noodles... well they literally took one tiny strawberry and cut it into as many pieces as they could and A grape and did the same. It was served in a dish that looked the dish you use to mix your soy sauce with wasabi. The noodles were actually good, so I ended up eating that since my son didn't want it. Overall, the quality of the food faltered. Everything looks and sounds amazing as you read the menu but you eat with your mouth not with your eyes and they failed. #Uberfail. They get two stars though because our server and hostess were good. This was purely a review on food. You expect after spending $80 bucks on food we would leave full and happy but in fact we left feeling now much of a waste of money and belly room that was. read more

Will be avoiding this P.F Chang's solely for the reason of the manger in charge Aurelia. My experience with her made me feel like I was not valued as a customer or even treated as a human being due to the way she spoke with to us with such dryness and in a very bad mood. We also caught her being disrespectful to the rest of the staff on numerous occasions. I just felt like this needs to be spoken out because the staff deserves better as they were extremely friendly people and as person who has worked in restaurant and has been there, I know how it feels to be mistreated by mangers that let their ego get to them. read more