the food took over an hour. we were sitting in the restaurant from 730 till 945. not to mention the wait was an hour when we were told 25. our food was cold and they ran out of rice. how does that happen. service was awful. i do not recommend this place read more

Typical PF Changs . Food was good but service was very slow . Lettuce wraps are always a pleasure to eat . I was there on a Sunday and a little wait for a table which was very surprising . read more

I have been a bit hard on PFC in the past, but last night we had a great dinner with family and great service - both in the bar and at our table. Lettuce wraps remain a fave. Tried something new - Orange Peel Shrimp and it was great - will definately have it again. Love the crispy green beens! My only complaint is that it is very noisy - hard to have a conversation and very dark - flashlight on iphone is essential to read the menu. The dark/noisy thing seems to be a trend thing. Wonder when some smart restaraunteer will go with bright and quiet alternative. Be sure to save room for desert - they have some awesome choices - chocolate and other... read more

Hostess was very moody, and didn't seat us until 5 minutes later. Food was slow to come, and the lettuce wraps aren't as tasty as I remember. The entree was very good, but the sides were lacking. Overall, could use some improvement, especially on the lettuce wraps because that's one of the main reasons I visit. read more

The worst take out order I have ever received. Not only was the curbside service late I think I got a half portion. Love the Mongolian beef here, but the take out was a fraction of the size when dining in. The scallions were almost raw, the beef was dry and everything was cold. Just disappointed in one of my favorites. read more

Very good food, very bad service. We have eaten there at least 15 times (yes the food is good enough to ignore the bad service) and I can say the service has been lousy at least 10 of the 15 times. Great food though! read more

Our food was wonderful, as was the service. A very enjoyable dining experience.

I come here all the time for happy hour in the bar. Not only do they have great drink and appetizer specials but their bartender Lexie is the best! She is not just helpful, but provides good conversation and many laughs. read more

Really had a great dinner. We decided to do a variety of appetizers. Lettuce wraps, crab dumplings, black pepper calamari and the Brussels. Everything was delicious. A little bit of heat on the Brussels was perfect. The manager was fabulous. She came over to see how dinner was and ended up selling us a dessert. read more

The bar and menus were all sticky... at the end of the bar was a giant pile of dirty dishes... the bartender finally cleared the old plates, but left a bunch of rice and gross crumbs. They were not busy at all but just could not be bothered. When we got our food, the rice was not cooked. Had to get a replacement rice that was also uncooked. We were not the only couple that had management attempt to fix the bummer of an experience. Do not recommend. read more

Not normally one to review chains, but since I was in an area that I was unfamilar with I figured it would be worth it. Nothing like driving 9 hours to watch your New England Patriots beat the Steelers with just little time remaining. It was a long day and my dad and I were looking for something we wouldn't be dissapointed with. I had never been to a P. Chang's before; although, there is one near my house. We were orginally going to get takeout, but then decided to eat there instead. It was a Sunday evening and we were seating right away. My dad and I ordered a drink and then ordered the seasame chicken entree and the honey chicken entree. Honestly, I thought it was very good and the portion size was just right. I was expecting some commericalized chinese food that would taste subpar, but that was not the case. I was shocked that it tasted so good and I think I will have to check out the location near my house in the near future. THe place was clean and the service was very good, but overall the menu items are expensive. For a basic combo meal without an egg roll I thought the meal total was expensive for just two people. I can go to local chinese resturatns and get bigger portions for a cheaper price and that is the one downfall of this place. If money really isn't a factor though, you won't be disspaointed with the food here. read more

Horrible service and terrible food. Ever since item ordered had to be sent back...burnt dumpling, wrong drinks. Awful!!!

Today was our first visit to this location...We weren't impressed! The waitress was new and didn't know the drink menu...portions were small...Kung pao shrimp had plenty of heat but was bland, dry with no visible sauce and no vegetables but peanuts...there sure were peanuts...at least half a cup. Food also was luke warm. For the price, I've had better take out from our local "Chinese Restaurant" at half the price! Never again!!! read more

Most of the meal was good but oddly enough the broccoli was very bitter in two of our meals. The waiter entered part of our meal incorrectly. Overall a decent meal with a couple stumbling blocks. read more

Tried this because we got a gift card. Basically it is American food in an Asian wrapper. Egg drop soup was just cambells veggie soup with some egg white. Hot and sour soup had no spice and the orange peel beef was orange flavored jerky. We won't be back read more

Back again and will be in the future. Always enjoy the food. Good service bordering on a bit obsessive (checked on how we were doing at least 10 times). See ya next time we are over this way. read more

How is this place so popular?? I received a gift card to PF Chang's for Christmas. I had never been before and was excited to try it out. Tried going last Saturday and the wait was 2 hours. That is outrageous. So the following Saturday still wanting to use the gift card, we made reservations. We were seated on time at 8. (FYI, the wait without reservations was 1.5 hours). We were completely unimpressed with the food. I couldn't even finish my Sesame chicken, it was just not good. The flavor was kind of strange, and not spicy as described. The portions were EXTREMELY small. I'm shocked that this place is so busy given the poor quality of food. I will never go back. My favorite Chinese place in Pittsburgh is Sesame Inn. They put PF Chang's to shame. Everything on their menu is absolutely delicious, portions are generous and I've never waited more than 10 mins for a table. read more

Always good and consistent. Shrimp with lobster sauce is my favorite as are the lettuce wraps, ribs, and chocolate cake. share the cake though because portion is insanely big, I wish they would offer smaller dessert portions for cheaper price. It's also much healthier to do that. For this reason they get 4 stars. Otherwise there are many healthy options eg. Brown rice, less oil if you ask, gluten free if that's your thing etc. the grilled salmon is also amazing. I had one issue in all the times I've eaten here (rice not fully cooked so it was crunchy) and they completely apologized, made a new meal(I didn't pay for it) and offered us dessert. That is customer service! If you've not been here try it. They have traditional meals and some with a twist. read more

This has only been the second time in 10 years that I have gone to PF Changs. The food was good, I think it's a bit over rated. But it's nice to be able to tell that your chicken, is actually chicken. That's always a bonus. read more

The day I was there I witnessed 2 hostesses walk out. This was after a manager yelled at one of them in front of customers. The phone was ringing for about 20 minutes and management was nowhere in sight. There appeared to be a lot of tension, which made the experience awkward. read more

We have eaten here about 5 times. The food is absolutely DELICIOUS!!! However, they make it very difficult to get reservations, and if you call, they say you can't have reservations for two hours. There is a two hour minimum to get a reservation, even though we have also walked in and been seated with 15 minutes. Since they would not give us reservations within an hour and a half, (does that 30 minutes really make that much difference?!?!) we have eaten there for the last time. The snotty little hostess that gave me a hard time clinched that, especially since it was a very special occasion and we wanted it to be there. The general manager was very nice and tried to smooth things over, but by that time we were too upset to go there to eat. With the hundreds of choices of restaurants you would think they wouldn't throw up obstacles to eating in their restaurant. read more

First time ever going there. I've had the pre packaged food they sell at WalMart but never ate at the restaurant until the other day. I was not impressed at all. I love hot and sour soup so I ordered it. The broth was thick and sooo salty. I only took 2 sips. I had the Singapore Street Noodles. The noodles were hard in spots and there were maybe 4 pieces of shrimp in the dish. All the food tastes like it was fresh out of a package. Better than in the store, but not much and a lot more pricey. The service was really great though. Very attentive staff. They even packaged up your leftovers right there by the table, which I appreciate very much. read more

First time at a P.F. Chang's and the bartender pointed me in the right direction food wise. Had the Kung pao chicken and it did not disappoint. Friendly staff and good food! read more

Terrible! My food allergic child always asks to visit this restaurant during our trips to the area, as it is one of the only Chinese restaurants where she can "safely" eat. Our last visit was awful. The order was screwed up, and the food was not good at all, from the taste to the presentation. While the manager tried to make things right, this will be our last visit to this location. read more

Just ok. I've been to PF changs plenty of times before and had better experiences. I don't recommend the pad Thai. It was lacking flavor. I feel like they just dumped some peanuts on top of pasta. I might be back to this location but I'm not in a rush. read more

I had a worm in my edamame. Other then that service and meal was fantastic. Love the lettuce wraps!!

I had the worst restaurant experience in my life tonight. Started out ok because it was dead and things got worse from there. Server was very hurried and was ok. Problem was the food took about 30 minutes. The manager delivered our food and did apologize. We asked why the food took so long and her response was that they were busy. She came back to the table with an attitude and said she took our appetizer off and then proceeded to show me a time stamp of the order process and said it was only 26 minutes. I was shocked. I told her that I am a restaurant manager and I would never bring a time ticket to a table and argue with a guest. She then asked me if I was going to cause a scene. At that point, I just wanted to get out of there. We had 2 bites of food at that point. After I asked the manager for her card, she rolled her eyes and walked away. She then came back and comped the meal, which I was not looking for. This was the second bad experience at this location in 3 years. With management like that, they will never see me again! read more

I have eaten in the restaurant and food was very good. This time I got take out. I was told food would be ready in 30 min. I got there 15 min. early and food was sitting there waiting. What would food have been like if I had waited the whole 30 min.? Anyway, the chicken was overcooked and also the crab wontons. Very disappointing. read more

Got take out here a few times while staying across the street. Nothing to write home about, but decent and consistent.

Very nice atomshpere. Staff very friendly. Menu very mice, could offer more options. Portions good sized. We had the Orange chicken, was the best I've had outside of Chinatown in NYC. Also had the Pad Tia, outstanding. Hot and sour soup was average, but egg rolls (chicken) were very good. Price was above the average chinese resteruant, but well worth it. read more

P.F. Chang's has gone downhill in my opinion. The wait staff was less than eager to be cordial. They weren't sure if they could make a Forbidden Tea which is on the menu at some locations elsewhere. They were able to make the drink but without the chai tea. $9.50. Holy crap. Food was lukewarm and average tasting.$40 for one person to eat/drink there at a typical chain restaurant? Never again. read more

Lettuce raps were excellent and so was my dinner of Mandarin Chicken; very friendly staff

I tried pf changs for the first time the other day and the food was excellent. I had the lettuce wraps to start and the Mongolian beef as my main course. The food came out in a very timely fashion and the service was great. Plus I really enjoyed the whole atmosphere and look of the restaurant. It's a little dim, but it's got a really cool look. I've never really been much of a Chinese food fan, but I am definitely looking forward to coming back sometime soon. read more

I went to this place last weekend. The ambience look good. We ordered some dishes. Lettuce wraps are one of them. The taste looks fine for me but I felt it was more oily. And Kung Pao Chicken is the another one I felt low when I am having it. The taste that I expected was not as this ones. My friend ordered coconut curry vegetables, he was also not satisfied with the kind of dish they served. It should be very wet with different kind of vegetables but it seems to be dry and tasteless. read more

I took my wife and couple of other friends to this place on 1/12/13. We ordered PF changs fried rice with shrimps. Rice is only half cooked. It looked like they have added recently cooked rice to previous left over rice. When we informed waiter about it he said he would replace it. 10 min later he got us 2 more plates of rice which was worst than previous one. rice was present lumps. I actually though it was a shrimp but when i tried to bite on it.. it was uncooked rice. we felt that what they served for first time was much better. When we told waiter again about the rice he said he would tell manger about it. I have been to many other PF changs places but never had this kind of experience. Waiter took of the bill for one fried rice and handed free appetizer coupon. when you go this place do not order rice. read more

Have eaten at other PF Chang's locations, and always pretty dependable, at least to be hot, somewhat spicy and flavorful, and fresh tasting. And service is usually professional. But I got takeout at this PFC and the two people at the front counter ignored me, then when they engaged me, they found my food, but did nothing. Apparently someone else had to ring me up. I had gotten salt and pepper calamari for an appetizer, and sesame chicken for an entree. The calamari was cold, and they give you a small container of salt mixed with pepper to season it yourself, with a forgettable sweet sauce. Not exciting. And it seems to me that sesame chicken is a layup for a chinese restaurant - tough to screw up - but Chang's did - it was not flavorful, the chicken was dry and the vegetables (broccoli and peppers) were soggy. it was all edible, but there are two are three cheap chinese restaurants nearby who would do just as well for a lot less money, and they'll be friendly too. PFC was off their game tonight, or at least at this location! read more

My family and I went in to eat here at 630 on a Saturday night. When I checked in the host let us know that they were running about ten minutes behind which was understandable because it was so busy. Their manager cut the host off to SCREAM in our faces that the bar was full service and to seat ourselves.. That's great but not what we had asked. When my oldest daughter went up to the desk to check on our reservation, the manager, "Maria" was one of the nastiest women I have ever come into contact with. She rolled her eyes at my daughter Sarah and told her that it "wasn't her fault that reservations were behind" giving her complete attitude As if Sarah was being rude to her and that she was going to have to wait like everyone else..... Really?? She was simply checking on our time. How embarrassing to have a manager like that at your restaurant. Won't be coming back. Might want to rethink management at this location. Disgusting. read more