Had to give these guys props. Was on a family trip and my carrier bearing blew and no other shop in…read morethe area could take care of us same day. After calling shop after shop in Bakersfield, Big Brand said they could check what was going on at least and if it was in fact the bearing they could get me on the road same day. And they delivered! Thank you Big Brand!

Went for an oil change. Then my car showed low tire pressure. Fernando was helpful in filling up my…read moretires promptly so I didn't have to wait again.

This was my first time at Schwab. I got an oil change, tire rotation, and alignment. 3 days later…read morethe tire pressure light came on. I called them to schedule an appointment to see what was going on and the guy had an ego attack. He wanted to know exactly what I thought they should do about it and etc.. I didn't think it was a big deal until he started talking to me like that. I decided that it would be better to take it elsewhere. I took it in elsewhere, and the driver rear tire was at 19. Pretty weird. Not going back.

From the moment I walked in, the experience was downhill. The front desk clerk couldn't even be…read morebothered to greet me, let alone confirm my appointment. Instead, she sat there silently clicking around while I stood wondering if she even knew why I was there. Since she offered no information, I started digging through my email to find my confirmation. Only after I handed it to her did she finally speak--just to say she "already had it" and was "updating the order." That's the kind of communication you apparently have to drag out of them. My appointment was for 10:00 a.m., but I dropped my Jeep off at 9:30 a.m. to give them a head start. The job? An oil change, tire balance, tire rotation, and a quick alignment check. About an hour, tops. I went next door to the gym to kill time. When I came back at 11:10 a.m., my Jeep was still sitting in a bay with nobody touching it--three cars total in the shop, mine included, and an empty alignment bay just collecting dust. We waited another 20 minutes in the sauna they call a lobby before asking for an update. We were told "30 more minutes" and to expect a call or text when it was ready. Noon rolls around--nothing. I finally called, only to be told it had been done for 20 minutes. Their excuse? "Our phones aren't working." Funny, since I was literally talking to them on that same phone. This shop wasn't busy. There was no crisis. Just laziness, bad communication, and a front desk attitude that could sour milk. The Buck Owens Blvd location actually knows how to treat customers--friendly, efficient, and professional. This place could learn a thing or two. The only thing they got right was the price, but even that can't make up for the complete lack of respect for the customer's time.

Absolute amazing service, Quickly helped us out and prices were very fair. Definitely went above…read moreand beyond when it came to service, very hard working people here that get things done quickly and efficiently. Got exactly what i was looking for

I wouldn't recommend this place because of the way I was treated. I drove with my hazard lights on…read morefor 20 minutes to make it to this shop because I got a surprise flat tire and this was the only shop open in all of Bakersfield until 7pm. I made it into the parking lot at 6:55pm and was ignored by the three initial people I saw. I tried to understand because who comes in 5 minutes before closing but there were multiple trucks being worked on and the owners were different ethnicities than I was. I then spoke up to one of the workers and he said speak to someone in the office, the manager. I had already went into the office and no one was there but as I walked back up to the office, he came out and I asked if I could get a used tire as I just drove 20 minutes to make it. He denied me service while speaking to another customer(who wasn't my ethnicity/race) who came in after me. At this point it's 7:02pm. I begged him for a tire, didn't care the cost and he blatantly told me no and said he didn't care, because they were closed while getting tire info from the person who just pulled in. Insane!

They were very kind, respectful, and eager to help with my needs. i just needed my tire to be…read morerepaired and for my situation they did it quick and easy. Definitely recommend if you're in the area and need a repair. Thanks again!!

Thank you Country Tire & Wheel. My wife went to another tire shop to get a free break inspection…read moreand was very distressed about the cost of the estimated work that needed to be done on the breaks as well as new tires. I told her to go on Yelp and look at reviews and she would clearly see why I always choose Country Tire & Wheel. She called them up to set up an appointment as they are busy. They got her in and quoted her $1K less than the previous tire shop that has a lower Yelp rating. Although she went to a different Country Wheel & Tire than I use that's located a bit further away she experienced the same great service. Todd was the rep she dealt with so I'd like to personally thank him for not taking advantage of a customer in need and providing a very satisfactory service.

I had nail on my tire, fixed for free, excellent service, thanks to you Rick and your co worker…read more Best experience ever.

I had such a great experience here! I came in with a nail in my tire, expecting the worst, but they…read moretook care of it quickly and didn't even charge me. The team was incredibly kind, professional, and honest, something you don't always find these days. It's clear they truly care about their customers. I'll definitely be coming back and recommending them to others.

Thank you for helping me get in contact with the manager, who took good care of me and solved the…read moreproblem. I look forward to doing business with you again.

Getting ready for a four hour trip out to La Quinta…read more Stopped by America's tire to have the air pressure checked, on all the tires. One was a little low according to the dashboard. Tony greeted me and said let's get after it. I just told him the one tire and he said no let's check them all. He looked up the factory specs checked all the tires Very efficient Tony did a super job. Glad I stopped in America's tires, it's where I buy my Toyota Tacoma tires. They're always friendly, always professional and always a good price. Tony show me how to reset the dashboard as well thanks America's tire.

Jacob, Omar and Ernesto all helped me out and provided best customer service because of them I will…read morebe back

Bought windshield wipers in Seattle Wa, one of the wipers broke while on a road trip. Went to this…read morelocation to get a replacement and told that I'd need to purchase a new one since they're unable to search Washington state history. Did not keep the receipt as I had an account set up back in Washington.

After hitting a cement block Sunday morning , I decided to stop by this tire shop for a new tire…read more Keep in mind , I had already gotten estimates and evaluations at other places prior to coming here. As soon as I walked in , I was greeted nicely by their customers. Although I did not have my car with me the guy at the front was very knowledgeable about the potential damage on my tire. He was able to help me figure out a good price range with fast service . However , it was not necessary because my tire turned out to be fine and the rim was easily fixed . I was so happy with their humble service and appreciated their honesty towards my situation ! Thank you , A happy customer !

They tried to charge me $120 for service that got charged $50 down the street. I don't particularly…read morelike being over charged.

I went yesterday on my lunch break to get 2 tires replaced and was met by Joe at the counter. He…read morewas so pleasant and very helpful. They didn't over charge me and got me in and out in an hour. I highly recommend them! Good job Carroll's! You have my vote

They always will give the best prices As they work Hard to give you the Best Prices…read more As they Work Just As Hard to give you the best care that no other Tire Care Center will give You As with All your Car Needs Weather It's Brakes and Your Oil changes They are the Best ones to see for all car care needs. , " Hands Down the Best

I had a great experience at Les Schwab Tires on Buck Owens. Colton greeted me as soon as I arrived…read moreand made sure all of my needs were taken care of. He was friendly, professional, and kept me informed throughout the process. Sam took care of my flat tire quickly and thoroughly. He also performed a pre-inspection of my vehicle to make sure everything was ready for my upcoming 10-hour drive, which gave me a lot of peace of mind. The customer service was excellent from start to finish. I really appreciated the extra attention to detail and the commitment to making sure my vehicle was safe and road-ready. Thank you, Colton and Sam, for the outstanding service!

Les Schwab was recommended by a neighbor to fix my flat tire. Amazing customer service, super…read morerespectful, and exceptionally fast. I'll definitely be coming here for my tire needs going forward. They offer affordable and fair services.