DO NOT EVER COME HERE!!! i would give zero stars if i could. this was the most horrible nail experience i have ever had. the workers were so rude and wouldn't give me a refund after they messed up my nails. a SPIDER crawled onto me out of the led light nail thing while my hand was in it. overall horrible experience , nails turned out horrible, workers rude. read more

The best Natalie and Vincent did an amazing Job ! And this place is so cute and comfy ! I love it read more

I came here with my friend and I ended up loving it. This place just opened a year ago and all of the girls here were so sweet. They put roses in the foot soak which was a really nice touch. I was expecting to just get regular gel acrylics, but my tech ended up suggesting powder dip acrylics. I LOVE THEM! They were great overall read more

Palatial Nail Lounge - Full powder acrylic set - Nail Salons Near Me - Beverly Hills, California

Vivi is the best!!! Won't get my nails done by anyone else!! My nails have never lasted so long!

Ever since I moved to LA almost a year ago this is the only nail salon I will go to!! They are all soooo kind and patient, they never rush their work and always do such an amazing job. Today I came in asking for a really hard design and they nailed it Thank you so much Palatial Nail Salon and specifically to Lin for making this art possible !!!! #loyalcustomer read more

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Amazing service, gave me such good recommendation for color, and I'll most definitely be coming back for my next fill !! Thank you Vincent ! read more

Palatial Nail Lounge - Nails - Nail Salons Near Me - Beverly Hills, California

The place is nice, but jeez the smell of chemicals is so strong in there! It was a torture to sit there for an hour inhaling all of it, got a headache at the end. Its terrible Wont be back just because of it! read more

I love this place. Cute, comfortable, clean space with nice people. I got my nails done by Megan when i went there for the first time and whenever she is available I'm eager to see her, she is always so positive and smiling, she does great design work and doesn't hesitate to make little changes when you ask for it. I'm a regular now! read more

Palatial Nail Lounge - Nail Salons Near Me - Beverly Hills, California

Did not respect my Groupon . Charged me money to remove acrylic which was not done correctly . Jell nails broke after one day . The girl that did manicure spent 8 minutes , no cream no massage and was more interested in playing with her cell phone read more

Palatial is such a cute and clean nail shop with a relaxing vibe that I got to visit in between a few meetings in Beverly Hills. Vincent did a great job on my ombré nails. He took his time and I and beyond happy with the finished product. I will definitely be back! read more

Palatial Nail Lounge - Ombré Nail Design - Nail Salons Near Me - Beverly Hills, California

Extremely poor service. They were able to get us in right away, which was the only good thing about this place. I don't like to leave anyone a bad review. But I felt I needed to as the service was horrible. The gentleman that did my nails did a horrible job. He huffed and puffed and gave such a bad attitude the whole time we were there. He almost seems upset. Worse of all, he didn't do a clean job on my nails. Looks like my 5 year painted them. Very disappointed as it wasn't a cheap place either. Will never go back nor will I ever recommend this place to any of my friends. read more

Very Nice & helpful. The pedicure was very comfortable. and i really like my nails!!! read more

Palatial Nail Lounge - Nail Salons Near Me - Beverly Hills, California

Every single time I go to this place they charge me almost $200 and I leave with calluses on my feet and crooked nails. The employees are extremely prejudice! One of the employees continuously hit me in a joking way but I found it extremely inappropriate and uncomfortable. read more

Palatial Nail Lounge - Racist owner - Nail Salons Near Me - Beverly Hills, California

I'm shocked at how bad a nail tech in BH could be. I think his name was John, but I could be wrong. He filed 10 nails into different lengths and shapes (square, pointy, squoval, oval, angled to one side, and to the other, long, short, etc) I begged, "please just one length and one shape. A slightly filed version of what they were before." The tech got angry and was rude and impatient, making remarks with each breath. He violently filed my long nails into tiny pointy irreparable claws made for Halloween. Another customer agreed they looked messed up and her tech tried to fix them as best as she could. A horrible experience. The ladies there were nice and tried to do the right thing. The woman who did my pedicure was good too but unfortunately it was overshadowed by John's overwhelming negative energy. GO ELSEWHERE. read more

This place looks super cute and has good reviews on Yelp so I was pretty disappointed. I got a luxe pedi and a gel-x full set. First off I want to say my pedicure was AMAZING. The woman doing my pedi did a very thorough job and was very attentive. The woman doing my fingernails also did a decent job. I noticed she didn't cut my cuticles which is usually done at other places I've been even with getting tips put on, but we'll see if that affects anything down the line. The reason I'm giving such a low rating is because I am pretty sure the woman doing my fingernails blatantly overcharged me. When she handed me my bill for $88 (just for the fingernails!) I felt that was a little high, but thought maybe since I was in Beverly Hills that's the normal pricing here. After I left I looked up the pricing and unless I'm totally reading the thing wrong it looks like a full set (tips included) solar gel x was $65. I did not get any special designs or additions to my nails, it was just a basic one color. I felt that I was a little taken advantage of with the pricing, especially after looking at the "official" pricing after my service. If there was something I did that was an additional cost they never told me. Will not be going back because I won't trust that they're charging me the accurate amount. read more

Palatial Nail Lounge - Nail Salons Near Me - Beverly Hills, California

A new gem to the city. The most relaxing nail salon I've experienced in a long time. They do a amazing job and provide a massage with all almost all nail services. Love this place! read more

Palatial Nail Lounge - Pedicure time - Nail Salons Near Me - Beverly Hills, California

In fairness this place let me walk in on a Saturday for a pedicure which I appreciate. I think the woman did a fine job on my toes (although they did end up chipping which I don't normally experience with gel polish). However, I was told when I asked that my basic pedicure would be $45, and then they tried to upsell me once I was in the chair. I refused, and when I went to check out the woman acted confused with the change and shorted me $5. I know it's not a lot, but I do have to say I believe the other reviews when they say they hide behind a language barrier and get the math wrong on purpose. $60 including tip for a gel pedicure later, and I don't think I'll be back just based on the principle. read more

Horrible! They were so rude! There a million places to have your nails done. Why go to some place where the women are rude and mean?

Had such a lovely experience. My nails coming in needed work and I couldn't have picked a better place to fix them. They worked fast and it was very clean. I was in and out in under an hour! 10/10 read more

Palatial Nail Lounge - Came in for an acrylic fill. - Nail Salons Near Me - Beverly Hills, California

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Terrible!!! They don't accept Amex! ( I paid with Amex for the first time, and it was ok and next time, they said they don't take) They don't accept apple pay even they do have the machine! They charge extra if you pay with a credit card. You can't add the tip to the card, nor you can't pay the tip with a credit card! They only accept cash for tips, or you have to do Venmo! ( No!!!you can't pay for your treatment with Venmo, only tip with Venmo) They charge for everything... 10$ for Gel removal even though you are asking for a Gel Manicure treatment. They try so hard to sell you extra unnecessary treatments. This place is a total scam and very unprofessional. read more

Quality of work is good but they try to upcharge like crazy and barely speak English so they hide behind that and you always end up with a different price than promised in the end. read more

This was honestly the WORST place I have ever been to and the nail technician dropped my PHONE into the water and not only didn't show any remorse but had us pay full price for an unfinished job.. I walked away with no color on a pedicure I paid full price for. They didn't even comp or offer anything after that happened.. I was honestly shocked. Horrible customer service & awful experience. I would recommend going literally anywhere else. read more

It was my first time at Palatial & had a great experience. Vincent was super nice & did exactly what I requested. He took his time & made sure I was happy with my end results. I'll definitely be coming back. read more

Palatial Nail Lounge - Nail Salons Near Me - Beverly Hills, California

Wanted to spoil my nieces but this place is extremely overpriced for the service you get. Do yourself a favor and get your nails done somewhere else especially if you want acrylics. My nails came out uneven and not properly shaped and they didn't even cut down my natural nail. They said that they couldn't do simple nail designs for my nieces either. read more

Considering this is a new place and they're operating during a pandemic they have a great set up. The decor is super cute and everything is very clean which is most important right now. They have dividers on all the chair and leave every other chair empty so they're practicing social distancing even though the place is small. Prices are reasonable especially for the area. $40 for gel manicure but currently $32 with the 20% off promotion. I didn't get the name of the guy that helped me but I believe he's the only male working there. He did a great job and the hand massage at the end was really nice. Will definitely be back for a mani/pedi ! read more

Palatial Nail Lounge - Gel manicure - Nail Salons Near Me - Beverly Hills, California

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Found this place on Instagram they just opened. Perfect experience. No new space jitters. Just a peaceful experience. Only point is to change the country music playing to something more peaceful to match this relaxing space. I got a posh pedi and it was worth the price point. Plus they added flowers to my soak bath. read more

Palatial Nail Lounge - Spa pedicure chairs. Beautiful decor - Nail Salons Near Me - Beverly Hills, California

Megan is the best! Fastest and most professional manicure I ever had! Highly recommend

Had a gel x set new. Pretty at first. Nails popped off like press on within three days. Went to have nail replaced. Within a week entire set was gone due to popping off. Great customer service, pretty aesthetic however no so great nails read more

Great quality mani pedi gel and cute atmosphere. Only complaint is that I got a pedicure that said it included a hot stone massage, but no hot stones ever came out. read more

Very disappointed. I paid $50 (not including tip) for a manicure and my cuticles weren't trimmed or pushed back; dried SNS powder was left all over my cuticles me under my nails; there was no hand cream or hand massage and the light blue polish I chose turned gray. read more

Great experience at this salon. Definitely loved the cleanliness. Mimi and Heather did a great job on my mani and pedi. 5 stars bc of their great attitude. Thank you Palatial for hiring them. read more

UPDATE: the salon called me to apologize and offered me a brand new set for free. Appreciate them reaching out to rectify! I will never go to this place ever again. I asked for an acrylic set with a design and they completely messed it up. They overbooked and then told me my design would look better without acrylics just so that the nail tech who did acrylics could tend to the other customer. The nails ended up very chunky, and they were unable to do the simple design I asked for. They did a pedicure which was pretty good and basic. But the manicure was awful. At the end they did not put lotion on my hands either and I had to borrow my friends hand lotion and moisturize myself. They also overcharged my friend for a fill. She asked for a fill, they messed up her design as well and then charged her $75 for it. I brought two of my friends and gave them more business and they were so rough her finger was bleeding. If you want a good nail spot, this is not the place. read more

Had a great experience. I don't get my mani pedis as often as I'd like - so when I do, I'm looking for the best in terms of color selection, customer service and even guidance on what would look best on my nails. I got the Posh pedi and the gel x full set and couldn't be happier. Got a little nail art on my big toes and ring fingers too because it was all looking and feeling so great and I didn't want to leave. They were meticulous with everything. So glad to find a place that's reliable. read more

The pedicure was very good, however, the chairs are very close together, and there were customers not wearing masks.

Seemingly nice place. And, although my toe nails do look beautiful. I cannot say my experience was positive. On two occasions the same manicurist cut my toe with her clippers. Ouch! Another time I left a generous tip (I used to work in the service industry and know how helpful this can be). The receptionist took my tip and when I asked where the bathroom is she literally took the tip and tossed it back at me and said, "Here, give this to her". Whether this was a miscommunication/ culture clash or not I found her to be outright rude and I will never return. read more

Came in today to treat myself to a Posh Pedicure ($65). Totally worth it! She took such attention to my nails and feet, and it included callus remover, paraffin and a 20 min hot stone masssage. She truly gave me a full 20 min massage and it felt so nice--no corners cut here! She took her time with my nails. Overall a great and relaxing experience and I will be back! read more

My gel mani lasted four weeks. Best manicure I've had, no lie!! Going to come here every time.

Mimi was amazing!! I highly recommend. She helped me select a beautiful fall color and my nails turned out outstanding. Can't wait to request her again. Thank you! read more

Great service and they always do a nice job. Try to get there early or call to make an appointment, or you may have to wait a bit since they do get busy! read more

Carol did an amazing job with my fill + design. I don't usually get nail art & wanted to spice it up. She was so meticulous & patient and it shows! Would totally recommend her, I will be back. read more

Palatial Nail Lounge - nail art - Nail Salons Near Me - Beverly Hills, California