Food use to be good but has been getting double cooked…read more Worker always on phone jn front

On 12/17/25, Wed. I ordered a chicken wrap and after eating it I felt so sick from my stomach for 2…read moredays. My niece who went with me also felt sick.

My strawberry lemonade ever, always have to grab when I'm at the mall The cashier who helped me,…read morePaulina, was so sweet & helpful!

Charley Philly Steak is one of my favorite place to stop when I shop at West Covina. Feels like…read morethe portion and menu has changed. The chicken used to be thicker and now thin slices. The lettuce has some brown spots, not too fresh. Fries ok. The strawberry lemonade is still good and refreshing! Service was fast just didn't understand the dude who has a strong accent. Had to make him repeat a few times lol The food court is pretty hot and humid. Retailers are saving on AC ~~ I was sweating while enjoying my lunch. Should turn up the AC to make your customers comfortable ~~

wthelly i've been here so often since high school how have i not left a review here. but it's…read moreconsistently yommy and service is nice! just right at the entrance of this side of the mall

I was craving a salad and looking forward to having chipotle, but did not have a pleasant…read moreexperience. Me and 1 other came in to get a salad and the server was nice, however she didn't do a good job. First of all, the salad was old and slimy and I just feel like why would you give me that if you wouldn't eat that? That's disgusting ! I literally had to hand pick pieces out before I added my dressing. There was at least 4 workers there but every table was dirty. I don't understand why none were wiped off, they weren't even busy. Then I lost it when I saw a tiny fly in my food and was just over my whole experience. I would never come back to this location. Trash and mess attracts bugs and they don't seem to care about quality or cleanliness.

Love place for quick bite love seeing staff will always come back always clean and quickread more

What can I say. When you crave a classic and they always nail it, you have to give them five stars!…read morePeople will say they have had better shrimp, but not with the chili sauce and not with the nostalgia! Trying to limit the fried food so just went with 8 shrimp only and two fish only, no fries :) Very friendly service yet again.

I went Friday around 7 pm. Alejandra was the one that served me and she was really helpful and…read morenice. I would definitely come back again if she's working

Came I. The morning for breakfast. Pretty slow inside but the drive thru was busy. I did a mobile…read moreorder for indoor dining and someone came out with my order pretty quickly. It's clean, quick food and the lady was nice. Honestly don't know why this location has such bad reviews. Out of all the McDonald's in West Covina this is probably one of the nicer/cleaner one.

I enjoy this pollo loco the staff is always friendly and the food had been pretty on point…read moresometimes the salsa is better in Baldwin park, also not happy that the avocado dressing went up in price and not at all locations but for sure this one but again food has been good and customer service so I'll keep coming

This is the worst of the worst of all Pollo Loco location. Three times I was given a burned out…read morechicken in a span of 6 months! The crew working here seem to not like Asians like me...

I've had Panda Express here a couple times and most recently (yesterday) I was using my mobile…read morephone to try and preorder. For some reason I wasn't able to use the rewards that was about to expire in a day so I decided to try and use it in store and ask. Turns out this Panda Express doesn't sell hand crafted drinks and the app won't change it for a drink they do offer to sell. I still decided to get food here since it's convenient and I love the consistency of pandas food. The food displayed looked clean, the lighting made the food look glistening more so than the other pandas I've been. It may be due to the ceiling windows and lighting making it much more vibrant. They portion chow mein much more than the Arcadia one at the mall and they pack the small boxes tightly as well! With a bigger plate and bowl order it was around $24, no drinks unfortunately but I got some sauces and chopsticks with no problem. Everything is bagged for convenience so that when we have leftovers we can just up and go without asking for a bag.

I can never understand why Panda Express doesn't provide spoon to its customers!!! They serve rice…read morebut don't provide spoon. Senior citizens need to use spoon to eat rice. Why such a big reputable organization that make so much money from the customers and try to cut cost by not buying spoons. I don't get it!

I have never been to a place like this, what a show! You pick what you want and they cook it in…read morefront of you. You decide what meats&veggies and how spicy you want it. I love the fact that this place has so many healthy choices. You start off with paying for a bowl and drink $7 and you scoot your tray aside an assortment of thin frozen meats: beef, chicken, pork, turkey. Pick up the tongs and try to fill as much as you can then smash it down into your bowl when staff is not looking. Next, you have an array of veggies to choose from: carrots, bell peppers, mushrooms, onions, green onions, cilantro, tofu, broccoli, celery, water chestnuts. Then you give your plate to the staff and they throw their concoction together (lemon juice, garlic juice) and ask how spicy you want your meal. Lastly, they throw your meal atop a huge round stove (think benihana) and add fat yellow noodles, they turn it with gigantic chopsticks . Once it's done, they put it in a Styrofoam box for you to enjoy. Try it with sesame seeds, YUM! My only complaint is it's like Taco Bell food, you get hungry after an hr.

Went here for a quick dinner. Veggies looked old and brown, but since I was hungry I figured the…read morestir fry would cover that up. The cook immediately filled my bowl with spices of his own choosing. I told him I didn't want what he put in and asked why he didn't wait for me to indicate which sauces I wanted. He got real mad and tossed the bowl across the grill, put his hands on his hips and asked me what I wanted then. Why offer customers choices if you disregard this and do what you want? I did not deserve to be spoken to like this. I refused to have him make my food and went back to the cashier for a refund. She claimed she made the refund, but lied. I checked my bank five days later and was told they double charged me and never refunded me at all. I ended up having to fight with them through my bank. Totally not worth the aggravation. NEVER eat at a place that charges you before you get your food.