Had a coupon for buy one get one and our server knew from the start .. we ordered a breakfast ENTREE & an order of CREPES .. which apparently don't QUALIFY as an ENTREE .. was very upset the server never mentioned anything knowing we had a coupon and then she tells us as she is cashing us out. The food is average, everything else is below average .. get it together .. read more

They made gluten free waffles for my daughter's birthday as a special order. She said they were the BEST. Was very grateful they went the extra mile! read more

Horrible service the hostess was rude like it was my fault she took forever and took around 40 min to order my food and then to get the food took 30 more min she doesn't even answer the phone when it's ringing so how are people supposed to make orders read more

Went to this restaurant many times in the past. The last time was terrible. After we were sat down we got to watch no less than 50 plates of food served. We had asked if they could take our order. Then our waitress was standing talking to a coworker when we asked, "Can we order our breakfast?". She turned around and angrily said, "NO!", then she walked away. We sat at our table over 25 minutes just to be told we cannot order breakfast. We walked out and went to another restaurant. People that came in and were seated after us were already eating and we cannot order - terrible. The Hispanic waitress would not allow us to order. I think it is because I'm an old White man and my wife is a younger Asian woman. If this restaurant is a Hispanic only restaurant. They need to put a sign on the door. NO WHITES and NO ASIANS. read more

service is bad still sitting here 5 minutes to take our drink order and it was the cashier. finished my fist cup of coffee as nd waiti g another 5 minutes + to get a refill and again the cashier. server is a set um and forget server first time here and last and the menu is online or a poster board up front read more

I do not recommend this place I went in on a Wednesday morning there was barely anyone in there they seated me right away but then I had to wait 15 minutes before anyone came and even asked what I wanted to drink. After placing my drink order I then had to wait another 15 to 20 minutes before the waitress came back to take my food order after getting my food the waitress never came back to check if I needed anything or if I needed a refill on my drink the food wasn't even that good and the service made it worse I will never be back read more

We love this place. It has become our favorite breakfast spot after church. The food is very flavorful and the pancakes are DELICIOUS.

Waited for 10 minutes just to be skipped multiple times and never acknowledged by the girl in the front. Left and went to go eat somewhere else. read more

Stopped in for lunch today. Food was delicious but the service from Stephen made the meal fantastic! He was kind, conscientious, and made us feel at home. Thank you Stephen! Cheers! read more

Unfortunately I would not recommend this location, we arrived at 9:30am and did not get our food until 11:30. It took over an hour to get a waitress to take our order. Not once did anyone come over and apologize for the delay. Poor staffing to accommodate the amount of people in the restaurant. I only say 2 servers and multiple people bussing tables. I would not recommend. read more

Unfortunately this place is still a joke just with a new name. We hadn't been here since it was under a different name. Nothing has changed. Customer service is still awful. They don't tell you when you are being seated you need to know what you want to eat before sitting down because they have a poster by the entrance with their menu. So for people who don't know, you sit down and you wait and wait. Then the hostess eventually will get your drink order. We sat being ignored for quite some time then the hostess told the one and only server they have to come over. We shared our concerns with the server and all he had was excuses that other tables came before us. He needs a lesson in hospitality and time management. Even if you are the only server you should check on all tables especially when they walk in and not wait for the tables before to finish eating before even acknowledging the new tables who you dont even know if its their first (and last) time visiting. If you want to feel ignored and have alot of time to waste, this is the place for you. I cant comment on the food because we decided to walk out and go somewhere where they are more than happy to see us (customers) and value our patronage. read more

Excellent prices, portions and taste. The only things I can suggest they improve on are their water- tastes not too good, and need more servers. They get so busy they definitely need more workers. But great otherwise, if you haven't given them a try, do so. Their Pancakes and syrup are better then IHOP. read more

Stopped here twice while we were staying in the area and we absolutely loved this place. Wait staff was great and food was hot and fresh. Was so excited to have a great cup of coffee. read more

pros: restaurant design is good, food is tasty. cons: everything is sold separately, no drinks with kids menu, salsa, chili and more std condiments are charged as extra. too bad. service is bad when they get crowdy, they are rushing you to get out. I hope they read the bad stuff and fix them. this place is good and business could be better. read more

This is a good breakfast spot for family and quiet mornings. Staff is greeting and professional often suggesting other items if you're indecisive like I am. Beats out all other breakfast joints in Montclair. Less packed but gives more chance for your waitress/waiter to give their full attention to you. Food is excellent quality and compares to the likes of Denny's and Norm's. All around a nice place for breakfast and dare I say lunch!! read more

Pancakes R Us - Montclair - Belgian waffle with sides!! - Pancakes Near Me - Montclair, California

Maybe cause I didn't get any pancakes. Son had to get blood work done so after fasting and getting it done he wanted a nice breakfast. Neither of us are big on pancakes but we r big on breakfast ( potato eggs sausage bacon skillets etc toast) so we decided to give this place a chance. We should've just gone to Denny's. Wasn't busy for breakfast time. Should've been a sign. Seated quickly and after looking at a pic collage menu that was slightly confusing and asking about any specials to which the reply was " we have none at this location" we went with the expensive basic breakfast. Eggs sausage potato and toast. I asked about turkey sausage and the reply was "yes" so I asked for turkey sausage. We both got scrambled. Not to long a wait but longer than I would've thought for the amount of people in there and here came these huge oval shaped plates. Omg these plates were so big that they made the little amount of food on them look like a kids meal that had been split in half and served to us. I couldn't do anything but laugh and my son just dug in. After we both finished our meal in about 72 seconds maybe 6 mouth fills. I asked for the bill so I could just leave without ever having to give this place a second thought. Not worth the time or embarrassment to my 10 year old to complain or deal with it. Than comes the bill. An .80cent charge for the turkey sausage (this sausage was half the size of the pork sausage my son got with the meal and those were only about as big as his 10yr old pinky finger). I guess I reacted enough to make my son ask me what's wrong. I looked at him smiled and told him it was nothing and paid and left. As we are walking to the car he looks at me and says " that was a nice appetizer, what's for breakfast?" At least I got a big laugh out of that. read more

I've order a couple times and food has always been great flavorful and always hot! Customer service is always tops!

Delicious food with great service. The food came out quick and the pancakes were nice and fluffy. We will definitely be returning!

This message is for the owner and/or administrator. How can you have only one waiter for this place and expect him to attend to everyone in a timely manner. My family come here on the weekends and there are 3-4 girls serving drinks and 3 -4 waitresses. My husband and I came during the week and they have only one male waiter with absolutely no help. There is no way one waiter can handle all the people that come in. He has to great and seat people, take the orders for the entire restaurant, take phone orders, refill the drinks, clean up and handle the register all in his own! That is ridiculous!!!! As we sat here about 3 families left because there was no way he could get to them in a timely manner. Management you need to fix this problem or people will stop coming here. And this business will go under like all the ones before. The cooks do an amazing job and the food here is delicious. The male waiter is super nice but he can only do so much with no help given to him. The 5 stars is for the male waiter and the cooks only. read more

2 1/2 stars. The waiter was fine but the cobb salad was not up to par. I asked the waiter for no tomatoes and they still had plenty on it. The olives were not the regular kind and their was way to much cheese. Moms waffle was cooked just right. Kids were too loud but that's beyond their control. read more

This place is called Pancakes R Us but the pancakes are terrible. The pictures of the pancakes on the menu look delicious but what you get are plastic looking pancakes that taste bad. The furniture is very outdated. read more

Food here is honestly so nasty. It is dry, and Unseasoned, the portions are tiny for the price. If you're gonna spend 11 bucks on some eggs that fill half the plate I'd rather make them at home or eat at Denys. Pancakes are hard and have no flavor. The only decent thing is the orange juice even then it's watered down. The crepes aren't made with everything shown. They gave me dry crepes with strawberry purée. read more

Our 1st impression was not good to start, the male seating my family of (6) was rude! I was undecided to go with a table or booth, he told me to make up my mind! I should have walked out then, since I had my whole family together we decided to proceed hoping the food would make up for bad customer service. Well it didnt, customer service was slow, my breakfast eggs were cold, they had to warm them up, the food had no flavor, the food was nothing compared to what previous restaurant "Annas" offered they were skimpy on portions and they are more expensive! Even the kids menus was more expensive and the portion size was ridiculously small! I will never go back again! No discount offered, the worst eating experience I h a's ve ever had!!!!! read more

Great place for breakfast. Very friendly service. Karina is very nice and attentive. The food was excellent. We will definitely be back

My bill was 79.18 however my card was charged 89.02. I found an ant in the syrup. I'm in the military and paid the bill only to get military discount on 1 plate. It was hot in the restaurant . Besides me eating almost eating ant the food was good. read more

The food here was delicious and the service outstanding! We had the chilequiles, both types of pancakes, a grilled cheese, and chicken & waffles with coffee, juice, and a soft drink. Everything was flavorful and well prepared and the wait staff very prompt and attentive. Great specials/ lots of food (you can definitely share an order between two people). Definite recommend and will go back. This location has changed restaurants/ owners so much over the years, I really hope these folks make it! Definitely go and take your friends/family read more

Great experience. The pancakes were light and fluffy. Also, had the ground beef and spinach omelet with avocado and homemade salsa. Also very good. They have a very extensive menu so look forward to trying other things. Will definitely be back. read more

I had never been here before. It was delicious. The gentleman who prepared my Garden Omelet made it look so pretty. The service was great. I will be back for sure. read more

My friend and I have been coming to this place before they rebranded and I have to say it's much nicer, the employees are much better and the food is great for the price. read more

I'm giving this a two star review, because it took almost 30 minutes for the food to get here. When the food got here the pancakes were cold..... so pancakes are not them. The skillet should also come hot or at least warm, and the eggs were way too undercooked. Other than that the customer service was good so that's why I'm giving them a two star rating! read more

Come hungry! Extensive menu for breakfast, lunch and dinner. They have buckwheat pancakes as well as turkey sausage and turkey bacon on the menu and they don't disappoint. Already planning to come back for lunch or dinner in the near future. Prices are reasonable and service is friendly. Really nice to see a restaurant of this caliber in an underserved area. read more

The manager lady is incompetent, Doesnt understand anything, tried explaining multiple times about my situation and she kept arguing with me even tho I was right. Ended up waiting 40 minutes for 2 orders because her team messed up. Would not recommend read more

This place was actually super good! A friend and I were looking for a brunch spot, and we were going to go to the Avocado house but the line was wrapped around the building. So we happened to drive by this place and said why not? Holy cow I am so happy we did! Huge, huge menu!! We ended up splitting a few items, blueberry crepes, a stuffed pancake thing that had a strawberry compote on it, an omelet and some fresh yummy coffee. The staff was very nice and friendly. Our waitress gave us awesome recommendations. I will definitely be going her again! read more

I just wanted to say thank you to David who seated us on Sunday the 28th of nov around noon. What a very respectful young man he was. He's whole demeanor was awesome. Thank you David for also showing me how to put the menu on my phone. Then you have lilyanna (hope I spelled the name right) our server she was so sweet and she kept checking on us to see if we needed anything. How lucky we were to be greeted by a sweet young man and then to have a sweet lady as our server. By the way the food is really good at pancakes or us on central in Montclair read more

I just tried this place for the first time. I had really good breakfast at really affordable price. The waitress today 5/6/19 @ 9am was super friendly and attentive. Kept filling my coffee up and checked in on us numerous times. Ill definitely return. Must try!! read more

Pancakes R Us of course has the best buttermilk, gluten en free, pumpkin, and harvest grain pancakes that all taste great...but trust me, the ABC (avocado, bacon, cheese) hamburger is THE BEST burger period. I love it so much that I just had it for breakfast. read more

Pancakes R Us - Montclair - Pancakes R US's hamburger is THE BEST burger I have ever have in my life. - Pancakes Near Me - Montclair, California

I'm not sure why this only has 3 1/2 stars!! My fiancé and I love this place! The prices are reasonable, food is awesome and their coffee if bomb!! read more

My son has fallen in love with the place, our favorite servers are Stephon and Alex, they do everything possible to prepare your order the way you ask for it. portion size is good will definitely keep coming back read more

Chilaquiles were bomb, spicy but good. Don't order if you can't handle the heat. Everyone in at my table enjoyed their pancakes and omelettes. Karina our waitress was very attentive and polite. Will be back. read more

Went this morning for a bite to eat with a friend. We both had the vegetarian scramble. Great flavor and perfect quantity. There were 5 flavors of surprises choose between. The waitress Karina was polite and friendly. She had us smiling the whole time. Would certainly come back read more