To be honest the quality of food at this location has just gotten terrible. The only thing that seems to remain somewhat decent is the orange chicken. Ive felt "off" and had stomach issues the last two times ive eaten from here before this last outing where we spent over $100. At first bite i felt like the orange chicken was off. Tasted the chow mein and it was terrible didnt even finish it - wasnt going to risk stomach problems. Chicken egg roll while not great wasnt terrible. Got through the orange chicken but just overall dissatisfied. This location used to be a goto but idk maybe management needs to take a look at retraining the chefs or the way the food is being handled. Im going to have to take a long break maybe ill give it a shot again in 2024 read more

Their super greens are AMAZE BALLS! It's the new addition to my combo plate: orange chicken, chow mein & fried rice with chop sticks PLEASE!

HORRIBLE customer service... ordered 40 minutes ahead of time... I got there... The food was not ready... Like WTF? Then on top of that they did not even have the items left that I ordered... They were still making them... So I just got something different. Worst customer service... Worse restaurant... This is a hole in the wall piece of crap. I asked the manager why it took so long and why everyone else was taken care of but not mine before... There was no answer. read more

They doing what they can during the pandemic. Slow on orders, but decent customer service. Just not a great place to order at in the rain

This is a popular busy place at dinner time. I don't particularly enjoy the long line they usually have during the dinner rush hour. For this reason I was very happy to find out I could order and pay online! The online ordering site is easy to use and simple. I truly did love the online ordering experience. I went to pick the food 5 minutes after the time they said it would've ready. Although the food was not already ready waiting for me - the young lady at the registered took care of it right away and my wait was MUCH shorter had I not ordered online (there was a long line of people) I think I will be doing the online ordering from now on. read more

Panda Express - Black pepper chicken - Chinese Near Me - Inglewood, California

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I visit Panda Express in different locations and have never had such an experience. My review is mostly for Jenny or Genesis what ever her name is an I guess at the time manager Jericho. If a customer wants only one entree and 2 sides even if you have to charge them the difference don't impose on what they want. I don't want a bowl I want a plate. So charge for the plate. Constructive criticism don't use words like "I'm telling you" "I told you" and haha " don't come for me" know where you stand and what your tittle is. Trust me if you had the guts you would of step outside. Stay at home ghetto ass if you are unhappy or are not ready to have a customer service attitude. I'm sorry you are frustrated with you minimum wage paying job. Don't worry You'll see me again once they send me 10 dollars credit for your rude customer service. Jericho you should do better by training employees read more

Got the cubs meal for my 4 and 6 year old they gave us general tsaos general instead of orange. No one ever picks up phone to respond

The food is the food. Nothing to review on that. You know your getting deep fried frozen crap that they warm up in a wok. That's not my gripe. My problem is the favoritism to certain customers who actually get a decent portion of food. I've watched the manager countless times give huge portions to some and then barely a portion to another. Really? Four pieces of chicken as one of my entrees is a joke. The portions in general are a joke and for $10 all I'm really getting is mainly vegetables and I few pieces of chicken or beef. The owners are a joke and the workers that follow this rip-off policy, well fuck you too read more

Had the best experience with Panda today. We were really sad to see that a lot of the panda locations were closed or closing early due to covid. After lots of researching found this location. Bryant & all the workers working the closing time for 10/03 needs a raise. Their attitudes & customer service was TOP NOTCH. I couldn't dare not leave a review. Honestly, coming this close to closing time, they could've been frustrated but they were super sweet & accommodating. Thank you guys! read more

Poor communication and customer service; there was a mix up where my partner confirmed the wrong order and was charged $25~ for what we thought was a kids meal. I clarified with the cashier that I ordered one kids meal for our son and asked the line worker to confirm. The line worker looked to her left and continued to mind her business while the cashier kept repeating "HE TOLD ME YES TO THE ORDER." I told her he was mistaken just like her and asked her to fix it. The manager refunded the amount previously charged and the cashier handed us the kids meal that was RIGHT IN FRONT OF HER. Didn't give us a chocolate chip cookie or a kid's size drink and charged us a large fountain drink. I'm sure the front line is should know what's included in a kids meal, I shouldn't have to explain that to them. It's bad enough they're short staffed, it's WORSE having incompetency at the front line. read more

they messed up my order twice. Then when i opened it the second time it was hair all in my food. that's gross, they also wouldn't give me a refund wouldn't recommend service is terrible read more

I was waiting in line and a male customer ahead of me complimented the women behind the counter - who was about to serve him, a man walks up behind the counter to take her place. The customer, says a joke about taking the beauty away... the man replacing the woman told the customer; "we cant serve you!" the customer said, it was a joke... are your seriously going to deny me service over a joke? why are you so emotional? so, the customer request to speak with a supervisor, which happen to be the man denying service to the customer. I am writing because it was clearly a joke and totally uncalled for to deny the customer service. The name of the Manager was Juan... I felt a person in that position will deal with many things and must be transparent and have thick skin when handling the public. Furthermore, if that is how a person of authority is or handle the public I will eat elsewhere. #DISAPPOINTING read more

These workers here need some work on their attitudes even though it's busy I just won't be coming back here... I'd rather drive farther than be such a bother to these workers especially read more

Venting here. It's completely racist and judgmental the portions they have been giving us here. Being skinny and Asian, they literally give us half of what they give the other customers and they give us the old stuff. This isn't a one time thing, we go here often. Yes, we won't yell at them because we got less and yes we are not fat. I have watched many times as they hand the customers that look a certain way the fresher noodles after they add a batch of new noodles. Then when it's my turn, they give me the old stuff. Next customer looks a certain way and they give them the new stuff. Same thing with orange chicken or any entree. They look at us to see that we're Asian and skinny, they immediately use us to dump off the old food and the small portions. Then if you look like the typical customer here, you get the fresher stuff and tons of it. I get it, the employees are afraid to get yelled at. But it's racist and it's completely unfair. You put your blinders on and you treat us all the same. I'm very tempted to record this each time, it's so obvious... read more

Worst service ever! I placed an order online and I showed up to pick it up and they said they never received the order on the system. We left the place and once I called over the phone they said they had the order ready! So upsetting and frustrating. A lady by the name of Merxil and a guy by the name jerico answered when I called for a refund. read more

I asked for hot sauce and the Cashier girl said "sure" but never gave me hot sauce. The food portion was very little. (LESS than the plate serving). The taste wasn't good at all. There wasn't enough seasoning to the food. The server Not only couldn't hear me but also gave me hella broccoli and NO meat. Not even exaggerating. I have a pic. I received literally only 3 thin small pieces of beef. The card machine look a few seconds to approve my order. Very disappointed. Thankfully I was at least greeted.... read more

Panda Express - Chinese Near Me - Inglewood, California

Ana was the cashier I had the displeasure of meeting. She gave me the wrong order, was not apologetic for the inconvenience instead she was RUDE, and ignorant. Will not return there ever again. read more

I told myself I would never come back to this location but I had a long day. I asked for a bowl with steam rice, and honey walnut shrimp, my camera makes this plate look way better than it tastes. My shrimp are rock hard and rice is clumpy and hard as well. They have the rudest customer service. If my son wasn't hungry I would have left everything. I just wasted $42 on food we're throwing out. read more

Panda Express - Worst shrimp ever so rock hard - Chinese Near Me - Inglewood, California

The food was good. The service was great and the people were really friendly. My son loved it too!

BUG alert!!! If possible I'd give this place ZERO stars! Came in to have lunch today and got what every person dreads, A bug in their food! This place should not have an A grade!! DO NOT EAT here!! Mgr gladly gave me my $$ back but I will be writing corporate also!!! Disgusting! read more

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I had missing items. Food was cold. Drink had no flavor. Cant follow simple requests, and they dont answer the phone.

Worst Panda ever!!! Horrible Manager, bad parking, no sauces, overcooked food! Manager's customer service is terrible! Do yourself a favor - do Not go here! I will Not ever go here again! read more

I've been here a few times & I don't know why their ratings are so low.. the restaurant is clean & the customer service is pretty good. I come here randomly so I'm pretty sure it's this way most the time. They are now getting confused with my order so Im thinking I am speaking up too soon.. it's seems like there is a communication break down with the orders & what belongs to who?? They could better tho‍‍ read more

Panda Express - Getting my Teriyaki Chicken made fresh.. - Chinese Near Me - Inglewood, California

No vegetarian entrees. Cashier said it's because no one buys your Eggplant Tofu. If no one buys your only vegetarian entree, maybe come up with one that doesn't suck? read more

10:00 am still not being served at Panda Express GUY JAIME WHO WAS is helping me was very rude none of the food was ready to be served except two items the soda machine does not work no manager was there and Overall a horrible there soda machine was not working as well . And Derek T asked me to reply to him directly but sent me no direct message so I have nothing to reply to. read more

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Came in to enjoy dinner with my brother, as we were ordering I noticed that there was no more than a corner of black pepper chicken; please note this is made of with lots of onion and celery- so naturally being thank I want a double order I asked for a new batch so I can actually get chicken- not so hard to comprehend right? Well obviously it was to my server ( I'll be nice and not slander her name) but she definitely went back and forth with me until I gave the "look" like seriously?! Long story short, I understand why this location is low rated with employees like her being up front and center. read more

Dropped by this location for the first time and had a great experience. Quick and great customer service from Jerico and Paloma. Tasty, generous portions, and staff provided everything I asked for. read more

They never included sauces when I have food delivered. If you don't ask for teriyaki sauce you don't get it!!!? If you don't ask for sweet & sour sauce you don't get it either!!!? You can't even eat those orders without the sauce or it doesn't taste good at all! Also, they tend to put less food in the delivery orders than they do if you go in person. The girl who answers the phone most of the time is very rude and I don't want to give my business to any place that employs rude people. There is no excuse for this...period! This has happened many times and nothing seems to improve. I'd rather order from somewhere else or go to a different Panda Express not owned by the same owner. read more

I called them 50 times to place an order and they did not answer!!!! They do not care about the customers. They are extremely lazy or have a horrible phone. read more

I don't think it's tough to have high standards when it comes to hiring competent workers at Panda Expresses. I've been charged when I wasn't supposed to be and recently had to wait 15 minutes for my entree to made again even they said 5 minutes. The only reason I didn't wait longer is because I got up and asked about my food only to discover it was made and no one said anything about it... read more

HORRIBLE!!! I ordered on Uber Eats and ordered 2 plates along with 2 egg rolls and they couldn't even do that. I get my food and it's a whole different order but the name?? "Destiny D" ... I'm Destiny M and I even checked my uber name to make sure it wasn't a mistake on my end but no they completely gave my uber driver the wrong order. I know that because I work in fast food and the drivers can not just take the food, the employee gives the food off after VIEWING ID OF ORDER!! SO WHAT WENT WRONG?? I'm beyond pissed and I feel way bad for the girl who ordered $53 worth of food and didn't get any of it. Do better! If you don't wanna do your job don't come! :) read more

Panda Express - receipts!! - Chinese Near Me - Inglewood, California

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Girl Wipes her sweat off with hand she had on blue gloves an did not change them after she did that.

I choose dbl teriyaki chicken and beef on side.. but they give me few pieces of beef on top of all... terrible.....Do not recommended this place. read more

Panda Express - I choose dbl teriyaki chicken and beef on side.. but they give me few pieces of beef on top of all... terrible..... - Chinese Near Me - Inglewood, California

The mushroom chicken is one of my favorite dishes from Panda, and the last two times I've ordered it from this specific location there is absolutely zero chicken. I'm very disappointed, please do better. read more

Norberto and his team provided top notch customer service!!!! Maxil and Marissa, and everyone were so kind, patient, and helpful to us during a super busy time (right before closing too!). My husband and I weren't sure what we wanted and indecisiveness can be annoying at times but this Panda Express team kindly made suggestions to us with beaming smiles. I am very passionate about customer service and as much as my husband and I love to eat put at nice restaurants and try new things (we are foodies), we were just flying in from our of town and thankfully Panda Express was open on the way home from LAX. My point is, we have gone to "5 and 4-star" restaurants and the customer service wasn't matching. So anytime I see hardworking people do their best to provide 5-star customer service in the fast food industry, I'm going to give them their flowers. Norberto, you would make an excellent franchise owner, general manager, or anything that requires senior level leadership! I pray you and all your team have financial abundance and blessings in your lives! Thank you for making our night - Noelle (@noelleBellinghausen on IG) read more

This is my 2nd time ordering online to this location and both times they have messed up my order. Just this time customer service was also awful picking up my order. I get there to Panda to pick my order up when I get to the cashier and tell her that I was picking up a online order she tells me go check that table and see if your order is there. Their were 3 orders on that table I could have taken all 3 orders and she wouldn't have realized that they were gone . So I got my order open it up and realized that all 3 plates were missing something. The first order was missing the 2 sides the other was missing 1 side and to top it all of the kids meal was missing the side. I told the cashier I thought it was all ready she gave me attitude. My order was no where near to complete it just sucks that instead of her going thru the order with me I did it myself. read more

I really want a give 0 stars but you have to give them at least one Anyways.. 08/20/17 around 3:45 I visit this location with my kids. The place is no busy at the time we arrive ... oooooh surprise you want chicken teriyaki you have to wait 15 minutes, that's what they say .... we leave the place 30 minutes later because the chicken is not ready ... unorganized location the question to the management team is how is this possible ,who is responsable for this .... Where you guys learn operated a fast food restaurant I never get back to this location the food I can't tell how is we just don't get it read more

I rarely leave reviews but I came in here tonight and it was PACKED!!! The cashier CINDY was EXTREMELY polite and greeted every single person that walked in the door! I hate for hard work to go unnoticed so I thought I'd leave a review! Thanks Cindy ! read more

I do not expect the Cashier to also chop meat and other food items and place them in the food containers. The cashier at this location did not wash her hands or put gloves on. I stopped her after she took cash from a customer and then attempted to chop up chicken and put on my container. I asked her to put on gloves or wash her hands. She washed her hands, but not for 20 seconds. I don't know if the temperature of the water she used. This is terrible. I am sure the Manager heard my concern. He did nothing. I will contact Inglewood or the County of Los Angeles about my concern. read more

Waited 30 minutes for our mushroom chicken. The chef cooked all these other foods that nobody was waiting for before ours. We were full with our rice and chow mein by the time it was done. Oh and when I was ordering, the girl taking my order asked me what I wanted. While she was scooping the first order out of our 5 orders, and as I was talking telling her my order.... She walked away to handle something else. What the f*********? I was literally left hanging, talking to myself. When she got back she asked for my order all over again, no apologies. I rarely leave reviews for big chains, but f*** this location. read more