I would recommend to work on efficiency. I was in there today and the woman working the cash register forgot to give me my second entree in my plate, yet I paid for two. I don't care how sidetracked or distracted you are, service is service and if you chose that job be efficient-- your main task was to ensure the customer gets both entrees yet you failed. Advice to management: work on efficiency. I also noticed that the quality of food is poor and the taste is not as good as other franchises.Work on that. read more

Really great food here! Love coming here after a long work day. Food is always nicely heated and ready to go anytime! read more

It's a Panda Express - you know exactly what you're getting into when you go, and that's the beauty of it. The staff is respectful and trying their best to get you in & out. Right now they have markers set up to help with social distancing and take out only. read more

Have had previous issues with this location and haven't been here in a very long time due to that my daughter had recommended getting panda and say let's give them a try thinking they stepped it up went in to to order and got my food to go once I got home I noticed on my plate they didn't give me my two entrees so I had to go back once I addressed the issue to gentleman working there he told he would give me a fresh plate like I wasn't already suppose to get that I told him for the inconvenience for having to drive back here cause he didn't check my order correctly I should be reimbursed or a complementary plate next time he said no but I can give you another entree honestly at that point I noticed this location always tries avoiding reimbursing or compensating customers when they mess up on something read more

Every time I go in there your portions have become less and less. I've even seen the person serving the plate take some items out because they "feel" it was too much. I dunno how you're serving less but you're trying to charge the same amount. Very disappointing read more

Panda COVID takeout. Portions are even smaller than usual. You would think that if you wanted people to come use your curbside takeout during these trying times you would make an extra effort to make sure that the portions are large and the meals are fresh and hot. Here's an idea 2 free egg rolls with every takeout order. read more

Panda Express - Panda COVID takeout. Portions are even smaller than usual. - Chinese Near Me - San Jose, California

CHICKEN WAS RAW. Ordered a combo meal with mushroom chicken for to go and when I took a piece and tried to cut it in half, it had a rubbery texture and showed the inside of the meat still pinkish and shiny, hence RAW. The cook should've made sure that chicken meat was cooked through because raw poultry can easily get contaminated and can cause illnesses if ingested raw. It seems like the cook is in a hurry to serve the dish as you can see in the photo, besides the raw chicken meat you can notice the sliced zucchini was still sticking together! If it was cooked long enough the slices will come apart. Sadly I just had to toss the whole combo meal. read more

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Portions are barely a scoop full. Rip off! Tried this one too many times, I'll drive to other locations.

This store is so extremely stingy with their entrees. Came here a few months ago and yesterday as well. When I first came here I got orange chicken and there was like barely any. Yesterday when I ordered, they first scooped a spoonful of shrimp into my bowl and then they legit just decided to take some back out of my bowl into the entree wok that holds the shrimp. So in the end I was literally only left with 4 or 5 pieces of shrimp for my entire order which I had to pay a whole extra $1.25 for. Legit would've been better if I just drove a bit further to a Chipotle bowl for an even cheaper price and also much larger. I love eating their entrees, but I am so disappointed with how stingy these terrible workers are. Really don't want to come back because of how bad their employees are. Also in their pictures of each meal, the food is packed. This is seriously very misleading advertising. Welp, I only really come here when there are coupons since that's the only time this is actually sort of worth my money. read more

I thought the Panda Express near to the neighborhood must be very friendly and customer oriented. But, unfortunately the service was very BAD, especially the store manager, her attitude was cold and impatient. One of my orders is not ready. Very long waiting time!! When I ask how long do I need to wait, the store manager didn't give a prompt response. In addition, the food she gave us was VERY VERY SMALL portion size. I went other Panda Express before and never got such a small portion. Is it a healthy way to running business??? So, very very bad experience! I DON'T recommend this place. read more

First time here. Food is good but portions are skimpy compared to other Panda Express locations.

Skip this place and take your business to evergreen panda or other Chinese takeout in the area. Prices are up and the food quantity is getting even worse. Thrifty express is what this place should be called. read more

my plate was quite empty, I told the cashier and she told me that it was quite heavy, lack of professionalism. read more

Panda Express - my plate was quite empty, I told the cashier and she told me that it was quite heavy, lack of professionalism. - Chinese Near Me - San Jose, California

Food is almost uncooked, no flavor, huge size eggplant cuts complete garbage quality.

Forced me to donate the rest of my spare money and wouldn't even compliment me drink. Fuck this petty ass restaurant!! I would go somewhere else from now on before I go back to this panda and deal with that type of incompetence! read more

I've started taking school seriously now and I am really pursuing to have a Bachelor's degree. Until then, I'll be slaving away at EVC. The plaza in which this Panda Express stands has a Wells Fargo, Pizza My Heart, CVS, Iguana's, Starbucks, and more... It's pretty useful one if you ask me. Lately, I've been getting a lot of Chinese food, since my classes have been stressing me out! There's another place down the way, Evergreen Panda, much bigger portions and cheaper. But when I'm too lazy to drive over and/or if I'm craving walnut shrimp (yes, I know it's extra), I'd settle for this. In fairness, they got a little more generous on the portions throughout the years, if I'm correct. People love consistency. That is one main successor in a business and Panda does it well. The food quality never changes, and that is what I love. If I were to go to the Capitol location, their orange chicken would taste the same. I always get a Panda bowl with fried rice. Their walnut shrimp always wins my heart. Walnut to shrimp ratio is always on point! read more

Worst experience last night picking up food . Paid extra for pepper steak and no steak at all . Portions reduced. Refund the money 19.94 for two and not enough for one person . Extremely rude !! Won't give back there again . read more

I know I know...my foodie friends would be appalled, but I really like Panda Express. This location is clean and well run. Hubby and I share the bigger plate which includes your choice of a side of chow mein, fried rice or mixed vegetables. Also included are a choice of 3 entrees. We recently had the chow mein, broccoli beef, string bean chicken breast, and mushroom chicken. It was very fresh and tasted great. It's enough food for two people and only costs $10.00! One of the better deals in fast food choices. read more

Panda Express - Bigger plate menu option at Panda Express - Chinese Near Me - San Jose, California

Poor menu options. Limited choice, basic options missing. Doesn't have basic black pepper chicken. Rude staff too. I understand theyre a little busy, but they act as of the place is on fire. read more

The Orange Chicken was good. The girl serving me didn't fill up the container that much.

This Panda Express is very unfair with portion. We ordered a regular plate of one side and two items. For one item, we chose orange chicken, which we literally got only 3 pcs. The server even took a piece of brocoli back from the brocoli beef, the 2nd item we chose. The food is very bland. This place used to be VERY good but now it's run by a Chinese owner, who is one thrifty/scrimping owner of the place. Very unfair to the portion for the price! read more

This place is near Evergreen Valley College and nearby my favorite burrito joint "Iguana burritozilla." I usually get chow mein with the side entrees of sweet sour pork, orange chicken, beef broccoli, and shanghai angus steak. The other locations I been to had get customer service, but this one doesn't. They don't greet with a nice smile. read more

Panda Express - Chinese Near Me - San Jose, California

I find this location to be quite consistent. Good, fake chinese food for whenever I'm feeling the crave. Their fried rice is actually pretty good. I wouldn't really recommend the Orange Chicken or the Beijing Beef here, It's usually worse than other locations. I would recommend however the Eggplant Tofu and the Mushroom Chicken. Those have got to be 2 of the most authentic chinese dishes they have here. So yeah, when you want your dose of MSG, this place is quite alright. Also my main man DVu works here summer 2016, one of the only reasons I rated. He got me a discount. Superfalconpunchturbohighdefinitionremix! read more

Tamil and Elaisha R taking care of customers in this rainy season. Exceptional service

Disappointed. I know Panda Express isn't meant to be luxury food or anything, but this place doesn't seem to care about the quality of their food. The rice is a bit dry, the orange chicken is definitely dry. To the point where it's almost hard. Their hot and sour soup tastes like hot water and a bit of sour. Oh and not to mention almost every table top was dirty. And there were only plastic forks and straws in the utensil holder.. no spoons in sight. read more

Avoid this location! I saw a team member take food from an entree box and scoop it back into the serving tray after a customer changed their mind. Also, the food quality has plummeted. Chicken is grey and noodles are piece meal. Also, person taking my order had extreme difficulty understanding me. I feel like this will be a recurring issue for both the team member and the customers they're serving. read more

The service here is not good and the workers' attitudes are horrible. Often they don't listen carefully either

There is nothing EXPRESS about this place! I'm going to warn you not to come to here during lunch. I spent 20 min just to get to the counter to order. Heres the DEAL: I walked in around 11:55am and there were two people ahead of me. One of the customers had three orders. Ok fair enough. But what wasn't fair was how only ONE LADY was taking the orders and ringing people up. A line started to form out the door as I tapped my foot on the floor as every minute passed. Finally one of the ladies who was If I may add taking her sweet time finally walked up and said would you like a sample? I said in a stern tone " no I want to order ". finally i ordered and i tried to be as snappy as possible to let other people have a chance at a meal! I'm coo of this place during lunch. read more

Really disappointed with the the lack of courtesy the staff gave to me, my partner, and his father. They were rude. Took forever to even come take our order when we were the only people in there. They made it impossible for us to sit inside anywhere for three people then yelled at us saying the chairs weren't stuck together when they were. To top it off one of the cooks almost ran into me walking really fast and then sat down and at right near us blasting his phone watching some show. Really no social cues and extremely rude. read more

Worse customer service ever. I made a phone order, and the app says it's ready. When i show up, the girl says i have to wait MAYBE 15 minutes for the order to come up into the system, or however long it takes. Another time i came here, they barely put enough of the dish to call it an order. The employees are rude and skimpy on the servings. Go somewhere else to get your money's worth of food. read more

What is wrong with this location. Every time I've come it's never been super busy. The lady was trying to rush the poor gentleman in front of us, she was trying to rush him to pick his items yet he really didn't know what he wanted because all he could see was rice or chow mein (there were people waiting for items to be cooked therefore blocking the view to the food.) Now it's our turn to order we tell the lady what we would like and she goes ahead and gets our order together (mind you we are still standing at the back of the line so we can't see anything being put into our trays.) fast forward we are home and are about to eat and my boyfriend and I see that we don't have the teriyaki sauce on our chicken like we asked. Idk if it's just this location or the fact that they don't really listen to you but every time we have come to this location something in our order has been messed up. I suggest just telling the person making your plate that you would like to wait until you are in front of them so you are able to watch them. One star for the convenience One star because I ended up saving the plain chicken for my 1 yr olds lunch tomorrow. read more

Panda Express - Chinese Near Me - San Jose, California

I'll be honest up front -- I'm not a huge fan of Panda Express. We have many excellent Chinese restaurants in the area, but Panda is good enough when you're in a hurry and just want something you can grab and take home. However, the food and staff at this location are definitely a step below any other Panda I have visited. With the exception of the sides, they always seem just about out of most items. The fried rice is bland and has nothing in it to bind it together. The Broccoli Beef has very little beef and the Beijing Beef has as many peppers as it does beef with some of the beef pieces just being bits of breading. On our most recent visit, the service would best be described as "confused". One person took our order, put our sides into containers, scribbled on the containers and walked away leaving them sit next to the entrees. The next employee just stared at us when he had finished with the customer in front of us, started serving the next customers, then finally noticed our containers on the counter. He ignored the notes made by the first employee and asked for our orders all over again. When we went to pay, the first employee we spoke to was on the register, took our payment, and walked away leaving our order behind the counter. After starting and abandoning someone else's order like he did ours, he came back to the register and looked at us like "why are you still standing there". When we pointed out that we were waiting for the order we had already paid for, he dropped two fortune cookies in the bag and handed it to us (without chopsticks or napkins). At no time did anyone welcome us to the store, apologize for the confusion with the ordering/payment process or thank us for our order. The store seems to be staffed with employees who are just going through the motions and could care less about the customers -- or at least it was on Saturday night. If you're in a hurry and the mood for mediocre Chinese food with bad service, this is the place for you. Otherwise, head up the road to better food with staff that seems to care about their customers. read more

This is the worst panda ever. The service is sucks No customer relation attitude. Favoritism when giving food. I will never comeback again. read more

I used to work here ten years ago. The food tastes just the same and uses the freshest ingredients. Yummy!!

They are out of lemonade for the kids included drink, so I got only a sorry. And when I asked for some little extra chow mein, for the kids meal, since they are scarce with it, got a no. So much for make it up to the customer. read more

LAZY, UNPROFESSIONAL, AND IRRESPONSIBLE!! BY FAR THE WORST CUSTOMER SERVICE EXPERIENCE EVER!!! When it comes down to Panda Express, most of us like/love the food. Customer Serivce is usually decent... pretty much you know what to expect for most of the time. NOT at this location. I placed an online catering order and filled out all required contact information (it's required before checking out), requested delivery and also paid $10+ delivery fee upon checking out. I also received a confirmation email for this $460 worth of catering order earlier in the week, but of course that didn't mean much to this Panda Express location... ON THE DAY OF THE PARTY, I called to see if they will be providing serving utensils. Spoke to the manager and she told me THEN that my order will not be delivered because they don't deliver. WHY DIDN'T ANYONE SAID ANYTHING TO ME BEFORE I CALLED???!!! I spent weeks planning my daughter's 1st birthday party and our food was not even going to be delivered! She said there was no phone number on the order. That's your problem, the phone number was one of required fields to be filled out online and so I did! Also, my email was on the order confirmation so she was too lazy to type up an email??? Instead of fixing this problem or even apologize, she was rushing me off the phone by saying, "cancel the order and order on UberEATS. We don't deliver." WTF you telling me this a few hours before my event?! At the time was still pretty calm (but in my mind was actually flipping out), I kindly told her they will have to fix their online ordering page - Shouldn't let people order delivery service and charge a fee if you can't deliver. She said, "talk to corporate. Bye". I was being nice to her throughout the entire conversation but she still treated me like shit! I was SO PISSED by the time I hung up the phone. Oh yea, I called Panda Express corporate and the girl who helped me was very nice. She was upset for me and apologized for this unexceptable experience. And she evened called the manager of this location and told her she shouldn't have treated me that way. Manager called me back while I was trying to figure out how to use UberEATS for the first time... then I just had it when I heard her voice again. Told her that she almost ruined my party because of her inconsiderateness and laziness!! She was setting me up for failure! I was so upset when talking to her, while imagining what could have happened if I never called. Needless to say, I hung up on her and decided to order from another restaurant. read more

You could not have an for cheaper portions. I ordered broccoli beef there were three little tiny pieces of beef a lot of rice and the orange chicken was like nothing it was those orders were to go cheap cheap cheap do not recommend this place read more

Employee should allow you to pick up online order without her standing next to the tray. She literally wouldn't stop holding tray. This counteracts social distancing effort. Why not leave the tray for a second and step back at least a feet?! I came out with an anxiety attack knowing is a health hazard during a pandemic getting this close to an employee who seriously has very bad practice of social distancing. read more

Hi, i came for an order family feast and idk if it was a misunderstanding from the girl at the front because I'm very sure we don't buy kung pao chicken it is very spicy for our kids so we call and DUY help us so we came back to get the mushroom ck. When I was waiting for my order he came and give me a coupon for my next purchase and offer me a soda until I waited for my order idk if DUY is a manager, but really friendly and helpful read more

6 dollar panda meal with mediocre food. I wouldn't say this is the best place and I wouldn't say this is the worse place because believe me there are Asian buffets worse than this place. Got my food quickly and was I totally satisfied with the food? ehhhhhhh King egg roll taste better read more