We ordered through Uber eats. 50 dollars worth of food and we are missing 2/3 of the order. Our delivery driver confirmed it was everything with the establishment. I will not be coming back to this location. You're better off at Timmy Chan's read more

The food was not that great. The teriyaki chicken was horrible.. the fried rice was okay. The egg rolls were gross. Not crispy at all.. no flavor, and soggy on the inside. It was like they just microwaved it. read more

terrible customer service. Food was cold when we got there. No smile. Felt rush at the line trying order. The cashier looked like we owe her money. I;m there 3 4 times a week and now not gonna come back. not worth it. Just gonna drive further for hot food read more

It's simple..if you're going to have an attitude for doing your job then don't go to work..

Open till 9:30 but kitchen closes at 8? Entire staff should be fired for not serving what the customer wants. Losing 600$ in orders every night due to the kids being charge. The owner should be pissed if he found out what is going on here. They are sending money to other restaurants from 8-9:30. read more

This review goes to Lan. Thank you so much for fixing the mistake that was made from my last visit. I really appreciate the way you handled everything read more

this place should be call Chinese food more like dog food rice is the worst and the chicken was horrible the prices are way to high. Rice was lumpy and cold not to mention old read more

Give less and less entree each time I come in. The person next to me had almost double the chicken I had....too inconsistent in serving size

(Note: this visit was from a couple days ago.) This is probably the fourth time I've had the food at this particular Panda Express. The food quality was much better than anticipated this time around. The Broccoli Beef had plenty of beef in it, but also a good amount of broccoli, and the beef was not dry. The Orange Chicken was also not dry this time. Last time I had the Orange Chicken at this location, it was unbearably dry and disappointing to the point where I thought I wouldn't return to this location. It was out of convenience that we went with this one again. The Beijing Beef from this visit was probably the best Beijing Beef I've ever had! It was as saucy and flavorful as it gets, and it wasn't hard or crispy. I suppose it's all dependent on the time of your visit and who cooked it. Hopefully they maintain their current quality! Who knows, I may even try the Peking Pork again but at this location (tried it elsewhere and was pretty disappointed). read more

Marco! He was very personable and accommodating. He's like Mr. Congeniality! He chatted me up...made me feel comfortable and welcomed. He also made my order perfectly! Went for the lighter side and ordered black pepper chicken and teriyaki with veggies. Didn't disappoint. read more

I love the food for a Chinese drive thru! However, this place quits making food within like 2 hours of their closing time thus only having a limited menu available. I called last night ahead of time of driving thru there at 7:50pm and was told they currently had everything but they run out between 8:15pm and 8:30pm. This is CRAZY to me! A restaurant should have all food and services available until closing. There are routine closing rituals down when any business closes for the day. But those are employee hours NOT business hours. Business hours means when the business is available for services. Not sure if this is at all Panda Expresses but I really think if the company knew this was happening they would not approve. Bad bad business and I know several people who don't go here because of this. They are losing major profits! read more

Horrible food!! Everything was nasty made hours ago!!! Customer service was poor as well don't recommend!! If you want panda go to the one by league city read more

The food is ok. I like how they offer veggies for a side. The drive thru is the worst. Takes 30 min every time.

I ordered a kids beef and broccoli and all I got for meat was 3 small pieces with half a head of broccoli. This is completely a meal of broccoli only. When I called and spoke to manager and he says kid ms meal only comes with 3 small slivers of meat. Highly disappointed and will never go back. read more

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Typical Panda Express with so-so food and unfriendly employees. I used to like the orange chicken here, but now its usually cold and sitting in a warming pan of congealed and bland sauce. The change to stir fried greens (usually cold) from the formerly good mixed veggies is a real disappointment. We used to stop in and buy large sides of the mixed veggies several times a week at lunch. Now that the option is gone, we go elsewhere. read more

I appreciate the steamed veggies and the diet peach green tea. I drop in for those two reasons. While it is fast food, I feel like it is worth a trip every now and then. The staff has always been nice and helpful. I took off a star because my food is never hot. It is warm, but not hot. read more

I love the food, the price and the service is always good as well! This location is very prompt and they always serve with a smile.

Very attentive lady took our order and talked to us about the food because it was my first time there. Everything looked fresh and delicious. We were very happy with our choices and can't wait to try other entrees. My only complaint is that I would have liked e a cup of hot tea. You really need to offer hot tea like Pei Wei. I did try the passion fruit tea and liked it but wanted hot tea. And, as always, I looked forward to my fortune cookie!! read more

Sam, an employee, literally had no customer service skills. She seemed like she hated her job! It made the whole experience go down. The food was really good! I like their honey walnut shrimp and Lo mein! read more

I love this place! All of the staff are awesome and very considerate and polite! It also helps that the food is great and not ridiculously expensive...Will always come back! read more

I really enjoyed the food. I have tried P.F. Chang's across the street and it was horrible (food was cold and no flavor at all I will never eat there again). But I will definitely be returning to Panda. read more

Marco gave me great customer service he greeted me when I entered the resturaunt....keep up the good work Marco.......I had the Beijing beef(my favorite) and it was delicious... read more

i used to come here often because i work nearby, it used to be good. every time within the past 3 months that i have come here, my fried rice is always old and i barely get any beef or broccoli in my bowl. read more

The place is great! We come to eat here all the time (mainly just for the orange chicken) although it just depends on which resteraunt you go to and when you go! For example at lunch time , the food is well and freshly cooked. At 8:30 the food is cold and not fresh. read more

This place is disgusting, and that's coming from someone whom, as a teenager, LOVED Panda Express. You would be better off going to the food court in the mall because at least there you have a better chance of getting food that hasn't been in the bins since they opened, serving you hard, dry, and lukewarm food like that's just okay. Most of all, stay away from their Beijing Beef and egg rolls. The beef is fried for some reason, hard and flavorless. The egg rolls, I don't know... it's just funky, and I'm usually pretty obsessed with egg rolls. Just go to Sarku Japan in the mall, or better yet 888 Bistro for some made to order Chinese food. Weekdays they do lunch until 4, always have awesome happy hour specials, the price is about the same as Panda, and the food is sooooooooo freaking good. Screw Panda Express! Ew! read more

The food wasn't cooked all the way through after I waited for half an hour to get it and while it wasn't cheap... It wasn't too pricey either... Has potential to be good but wasn't today read more

Five star services from Jennifer! Thank you for taking care of my family and making their order perfect. The shrimp is out of this world.

Yes food is great but this location for past 2 years has been horrible drive thru experience. Even if theirs only 2 cars in the drivethru you will be waiting a good easy 20minutes. read more

The food is always good but the drive though line always takes forever. Also, don't show up just before closing and want to get their famous orange chicken because they will be out and won't make more....so sad read more

Always my favorite lunch stop. Great food and excellent staff that always gets it done even during those busy lunch rushes! Mr. Grey is awesome and makes sure everyone is taken care of. Thank goodness there is an express lunch stop where I can actually get real vegetables anytime. Panda knows how to do it. read more

I had a really great experience! The girl that served me was very nice and was fair with the portions. I believe there was a new cook because I tried three different entrees and they were all amazing! read more

I would give it no stars if I could but I have to leave something in order to write my review . I've only been here twice . The first time I was here the food was great but the service was kinda crappy and the girl kinda shoved my food at me and never really looked me in the eye. The second time I went here was the worst. I went here during my lunch break which I spent nearly 20 minutes in the drive through . I went back to work to eat our break room and again the food tasted great UNTIL I had a long hair dangling in my mouth . I was so disgusted and disappointed and I called up to the store to alert them of the disgusting thing just happened and the young lady who picked up the phone and was apologetic however when I got back to the store the manager insisted that I take a new order instead of receiving a refund . Why would I want more rice out of the same pan that my hairy rice just came out of ?? After a few minutes of back and forth she finally said fine you can receive a refund but are you sure you don't want like an egg roll or something ? I will NOT be returning here ! read more

I met my friend here the other day because she really wanted to eat here, but I am vegetarian so I was worried I wouldn't be able to find anything to eat or worse, that it would just be the sad plate of raw veggies that vegetarians are usually forced to eat. When I explained my situation to those working there, not only were they happy to whip something up just for me, but they discounted the price because i wasn't eating meat. It was such a great experience, I definitely will be coming back! read more

This Panda Express has become extremely skimpy with the food, just scoop it out extremely aggravating too wait and then have the rude lady working count out 6 little pieces of beef. read more

I love going to Panda Express but this location is by far the best!! All the employees are friendly and very helpful! They go above and beyond for their customers! They truly are sorry if you have to wait at all, even if the wait wasn't too bad. Teeh helped me during my visit and she was FANTASTIC! Thank you Teeh for your friendly assistance! read more

Let me start out by saying I love Panda Express but hate this location! Which is disappointing because it's in the center of baybrook and has all opportunities to succeed however customer service is horrendous. Today I went thru the drive thru to order a bowl. It comes with 1 enters and 1 side. For the last couple years I've been getting a bowl, but with two entrees except I don't get the size of the entrees I get the bowl size. I'm pretty small and just can't eat two whole entrees so being able to get 2 entrees but the size of a bowl (which is pretty small but perfect for me) is great and I never have any problems ordering it. However this time for some reason I was informed by the lady at the drive thru I was not allowed to do that. When I explained I always get it and made it clear I wanted two entrees but only the size of the bowl, she got an attitude and said well you didn't get it at this location. (Which is untrue) This actually wasn't a big deal I would have been fine with getting one entree but after the continuous attitude I was annoyed and didn't want to give my money here. But as polite as I could be I simply stated well I'll just go to the location by my house it's not a big deal then. So I started driving off and as I drive pass the window the LADY SCREAMED OUT THE DRIVE THE WINDOW AT ME "you need to listen to me!" I debated on going back inside to respond to her nasty freaking attitude but decided it's not worth my time. Never will come back again after this incident. In the end though I went to my location off egret bay and they gave me what I asked for and great customer service read more