Been to this location often, but never realized I did not rate it. Typical Panera location, food, drinks etc. I really like Panera as they offer a bit healthier options vs. typical fast food or fast casual options out there. Good place to be able to sit and relax to enjoy your meal or get some work done, which is also a bonus for them. The staff is great and I have never had any issue when visiting, appreciate them being nice and friendly. Came here today to grab a Sip Club drink, if you don't know what it is or are not a member, I highly recommend you joining. You pay a monthly or a yearly membership and you can get teas, coffee, soda, lemonades, etc. every two hours everyday. It is a great deal for anyone and it works well for me as I am always traveling around the State and nice to be able to grab a drink when I want one. I also recommend using their app, great way to earn perks, save money and get various discounts. Not to mention, you can order in advance and save to waiting for it to be ready. Just walk in and grab your meal to enjoy there or on the go. Enjoy! read more

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TERRIBLE SERVICE First time at Panera and the experience was painful and disappointing. I spent $50 just to be treated like crap by the employees doing absolutely nothing. Don't waste your time at this location. Extremely unhelpful-Melony and the fat guy obsessed with cleaning rather than assisting are the worst customer service employees I've ever come across. I paid for a sandwich that was supposed to have avocado and it came without avocado. Waited 20 mins SUBPAR mediocre sandwiches and soup. Never again. read more

Panera Bread - Useless--might as well just hire robots to do their job. A waste of payroll. - Salad Near Me - Granada Hills, California

I was not happy when I got to the location to find they are charging a dollar more than widely advertised for their mix and match items. Not ok. What made it more disappointing was the Italiano sandwich was so greasy it was uneatable. I tried to soak up the grease with a stack of napkins which made it even more wasteful. I don't think this location is right for me. I will say the location was clean and had plenty of seating. Oddly the company contacted me to resolve my Dissatisfaction. I was to be given a $5 credit to use within the month. Well that amount came to only $2 when I went to order. I have not trust or respect for this company. False advertising. False promises to make good. read more

Panera Bread - What I was charged - Salad Near Me - Granada Hills, California

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Barely any BBQ sauce and chicken .... $13 Overpriced for very little food Panera is not worth it guys read more

Panera Bread - BBQ Chicken Sandwich $13 for THIS?? - Salad Near Me - Granada Hills, California

I usually stop by this Panera location when I am both hungry and in need of a cozy & reliable space to get some work done. The food itself is pretty standard cafe food: soups, sandwiches, salads, and baked goods. In all of my visits, it has been consistently fresh and satisfying. I will say that sometimes my orders take a little longer to be prepared, but again, it's always fresh and tasty. The price is a little steep, but I think the "You Pick Two" option has a pretty good value level. I usually order on the kiosk and overall, the availability of seating and consistently good food keeps me coming back. read more

Panera Bread - Seating area - Salad Near Me - Granada Hills, California

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Enzo is the man! Helped me out with some great recommendations on what to order. He is the guy to see!

I recently joined the Sip Club, so I have been visiting different locations more frequently. This particular one wouldn't be my first choice if you are planning to work or study. It tends to be noisy, and there are very few wall outlets. I only noticed one or two. It's just not a very study-friendly environment for me. Mornings are especially busy. There is a regular group of older adults who meet up, take a few tables, and catch up. Nothing against them at all -- just something to be aware of if you're looking for a quieter space. On the bright side, parking is never an issue. There's plenty of it, which is a plus. read more

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Unfortunately I did not have the best experience at this location. I ordered the black bean soup, fruit cup and a baguette during lunchtime. I got back to the office and opened my soup and to my surprise it was full of black bean juice/broth. There were barely any black beans in the cup. I may have gotten 5 spoons of black beans from the entire cup. That's very disappointing considering I ordered a full cup of soup. The fruit cup was average, nothing special. It was full of cantaloupe, honey dew and a few pieces of pineapple. The baguette was tasty. The customer service was ok. I didn't know I had to go down a hallway to pickup my food. I order pickup but it was confusing because they have a section with cubby holes near the ordering counter but no sign that says pickup orders this way. It would've been helpful. Parking was good. This location is located in a shopping center so there's plenty of open parking spaces. The restaurant was clean and had many of their desserts on display at the counter. Overall, the experience was not acceptable because I paid for black bean soup and I got barely any black beans. Next time if I decide to order again, I will make sure I check before leaving the restaurant. read more

I ordered from a kiosk but the staff is nice when I go to pick up. I joined the Sip Club here so I can enjoy a drink every 2 hours or if I eat onsite then endless refills. This place could use a better water filtration system. Plenty of parking and place is clean enough. Casual. read more

Panera Bread - Salad Near Me - Granada Hills, California

Nice quiet place to come have a date or read/ do computer work. The service is always friendly but they do forget things from time to time (like our dip for the French bread and our bread bowl... twice) The food is consistently good. They have THE best broccoli cheddar soup and lots of choices for different sandwiches . I don't like their tomato soup (tastes like marinara sauce, honestly). My favorite sandwiches are the chipotle avocado and the French dip sandwich; both pair well with the broccoli cheddar. 4 stars instead of 5 for not getting our order right more than once within the same month read more

Panera Bread - French dipper - Salad Near Me - Granada Hills, California

I haven't been to this Panera in a while. Food is always pretty good. I did a to go order and half my order was missing. I went back and had to get it and the staff looked like she was getting annoyed. :( I was trying to order online but there was no check out button read more

My favorite seasonal soup is back at Panera. Squash soup in a bread bowl. My order was to go this evening. This location is situated next to a movie theater in a very busy populaepro I ordered online and the staff at the pick-up window is very friendly. Prices have gone up a little but these days most places have. This sourdough bread bowl was delicious along with my savory squash soup. If the temps keeps cooling off I see more trips in my future. read more

Panera Bread - Salad Near Me - Granada Hills, California

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Fairly decent Panera bread. Came on a Friday afternoon and it was quiet, with some loud children and teens but it was okay. Unfortunately there was only 1 outlet available out of the entire dining room space, which was taken by one gentleman. Other branches are equipped with multiple outlets so it was disappointing. The seating is also very lacking in booths-- maybe 2-3 booths total? One table was half a booth and the other half had the wood hard chairs. Over time, it gets uncomfortable sitting on them. My laptop died as I worked on stuff I needed to do. I don't recommend coming here if you plan to be here for a long duration of time as it'z not really comfortable. Also ordered a bowl of soup, a cookie, and chips. We go to pick it up and the staff said wait, he needs to wait real quick for the cookie. "Ok!" We say, all excited. He puts it on the tray. We sit down and munch-- realizing the said cookie is hard and cold. We wondered why the staff even made a comment that sounded like he was making a fresh hot cookie when the reality was he just needed to grab a cookie to place on the tray. Food tasted yummy and my craving for the tomato soup was satisfied. Other than that, expect to come here as a casual eatery rather than a cozy spot to get stuff done! read more

Panera Bread - Interior - Salad Near Me - Granada Hills, California

1 Star - Absolutely Disgusting and Unprofessional Experience I've never written a Yelp review like this before, but what I witnessed at Panera Bread today was downright horrific. While waiting on my order--three sandwiches for me and my children totaling over $50--I watched Joel Ortiz, an employee behind the counter, drop a marker INTO the food right in front of me. Yes, a marker, as in the kind you write with. I immediately said something, expecting a prompt apology and for the contaminated food to be thrown out. Instead? He ignored me. I alerted another employee--also ignored. Their excuse? "He doesn't speak English." I'm sorry, but basic food safety is universal. A health violation is a health violation in any language. But it gets worse. Joel then proceeded to shove his hands inside the back of his pants to adjust his waistband--with no gloves on, no hand wash afterward, and then went right back to building sandwiches like nothing happened. I pointed this out too. Still, no urgency, no apology--just excuses. And after all that? He had the audacity to ask for my name and then cancel our order. We waited over 20 minutes just to be told to leave, handed a new refund receipt and absolutely nothing to show for it. The place wasn't even busy. This is not just poor service--it's a complete breakdown of health code standards, professionalism, and basic human decency. Panera, if this is your version of hospitality, it's no wonder your location is sitting at 2.5 stars on Yelp. And yes, I'll be filing a complaint with the Better Business Bureau and posting this on Google Reviews too. You can reply with whatever excuse you want, but the reviews speak for themselves. This was a disgrace. Shame on the manager who allows this behavior under their watch. Your name on the door means nothing if you let the operation rot from the inside. read more

Panera Bread - The big boss - Salad Near Me - Granada Hills, California

We came to Panera for a quick, easy dinner after a long day of work. We ended up waiting 35 minutes for our food on a to go order and when we asked, our food was just sitting on the counter not bagged, and our soups weren't even poured into the cups yet even after receiving a text almost 10 mins prior saying our order was ready. When waiting at the pick up window, we were blatantly ignored for 10 mins before being served. Hoping the food isn't cold by the time we eat it. There was also a guy working walked back and forth in the hallway carrying a bucket that said 'poop bucket'. Not super appetizing UPDATE: croissant sandwich had normal bread and it was cold read more

Panera Bread - Sad sandwich - Salad Near Me - Granada Hills, California

The food was great at Panera bread The service was great The restaurant was clean The ambience was friendly Panera bread is a small place it gets crowded sometimes. I would recommend it to everyone read more

The worker was very polite but the ambiance was horrible. It was giving hospital cafeteria vibes. The place smelled like an old rag.

Completely overpriced and mid "food" if that's what you'll call it. $13.59 for Mac and cheese?!?! Are you kidding me?? No way it costs more than $2 to make y'all act we don't go to the grocery store and see prices lol. What a joke. read more

Got the strawberry poppyseed salad which was extremely sad looking. The lettuce and fruit were partially frozen, they forgot to put chicken on the order. Almost inedible. Can't speak to other food here but will not be coming back to this location. read more

Good food and got some options for gluten free . Definitely recommend! Fresh Good service read more

Enzo, cianna and Christian hands down are an asset to Panera bread. Their sweet and kind customer service is a cherry on top of the kind manner of Helen from the front desk. Most wonderful service I have seen in all of the valley. read more

We came here cause we wanted a quick and easy lunch pit stop. This location is a busy lunch spot, but we didn't have to wait long for our order which was nice. We ordered a full Smokehouse BBQ Chicken Sandwich, half chicken Cesar salad and a small ginger ale. The sandwich was tasty and hit the spot! It was not super huge so it was the perfect size for us to share and not be stuffed. Really just a lunch for one. The chicken Cesar salad was small, but we weren't looking for a huge salad. The chicken was sliced thin which was nice. Sucks there were only 4 croutons! The meal cost was just under $28! Ridiculous, what a joke! Plenty of tables inside a few outside. Staff was nice. Restrooms have a key code. Parking lot was full and the parking spaces were small and tight. Overall our lunch was way overpriced. read more

Food is sometimes bussing or cold and the service takes forever other than that i say it's yummy

I visited this place a week ago. Food is okay, service too bad. The manager on duty was very rude, I hope she changed her attitude for the good of the store. I also know you keep calling Yelp to remove my review, but I'll make one on Tik Tok read more

Panera Bread - Best place - Salad Near Me - Granada Hills, California

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I usually just order a drink from here but even that it is hard to get the employees attention when I'm just waiting for a cup, sometime they don't even acknowledge your presence lol. read more

I received an email stating my order was ready for pickup, but when I arrived, the store had absolutely nothing in stock except for three bagel flavors. This order should have been canceled by the store instead of wasting my time and gas. The location itself was disgusting--filthy floors and zero maintenance. The staff is incompetent and spends more time talking to each other than working. The Manager, Melody (or Melanie), was incredibly rude and unprofessional. When I repeated her name back to her so I could remember it for my records, she turned around and started shouting at me in an attempt to be intimidating. To top it off, corporate is now claiming a refund takes 30 days because they have "franchisees" they apparently can't control. I am not waiting 30 days for my money. I am filing a formal complaint with the Federal Trade Commission (FTC) regarding these predatory refund practices and emailing the CEO, Paul Carbone, directly. This place is a disaster from the management down to the hygiene. Avoid this location at all costs. read more

Horrible experience !! Ordered 2 sandwiches with soup on line Picked up order to find only soup in the bag Went back for my sandwiches and had to wait 20min for them read more

The worst managed Panera ever 7/5/25 6:08 pm Bad service by manager Very dirty dining room Food cold read more

For $10.39 you get 3 bites of actual Chicken noodle soup. See my photo for reference. Ordered a bowl of soup NOT a cup. Once I poured it in a bowl it was literally all broth! You should be ashamed of yourselves charging that much for nothing. That is highway robbery. read more

Panera Bread - For $10.39 this is what you get! This a bowl of soup NOT a cup. Poured into a bowl at home- you get 2-3 spoonfuls if you're lucky - Salad Near Me - Granada Hills, California

This is what a $14 Caprese looks like! I guess I shouldn't have went with delivery... I'd recommend anywhere else. This is very clearly was less ingredients then should be. I would say... maybe half. read more

Panera Bread - Salad Near Me - Granada Hills, California

Always been a Panera customer for a while and had never had a sandwich so sloppy made before. I ordered 2 sandwiches both were soaked in dressing, certain toppings were missing, all the toppings were in one side of the bread everything was falling out. Couldn't even take my first bite. I paid $15 for one of the sandwich just so the avocado could be old and dark. Only took a couple bites on that sandwich it was just too sloppy to eat. Never been disappointed before. Never thought I'd ever had to leave a bad review because Panera has never disappointed us. It was just unacceptable for the price I paid for both sandwiches. The place was nice and clean but the appearance of the food was not it. read more

Ordered the Chipotle Chicken Avocado Melt on a delivery service app, and the avocado was practically rotting. It was black and hard and clearly passed its "best by" date--should've been in the trash. And even if the avocado was still good, there was very minimal avocado on each half sandwich. Disgusting and not worth the money. read more

Panera Bread - Salad Near Me - Granada Hills, California

BE WARNED! The fountain drink machine is never cleaned. A former employee who left within the last several months of this location said nobody ever cleaned the outside fountains and a professional service cleaning of the inside was never done according to staff who have worked there between 1 and 3 years. That is horrible and scary. But sadly it matches the negative reviews which reveal employee bad attitude and the cheap portions which are clearly less than what we have received at other Panera locations. TAKE PUCTURES AND SEND THEM TO CORPORATE Corporate hotline (855) 372-6372 Is the number to call to report bad experiences, dirty tables and bathrooms; filthy lemonade tea canisters which are stained and never cleaned. They are always kind and we've been told they do keep notes and when multiple reports are made it becomes a bigger issue and gets escalated even more. This location clearly has poor lazy management. And corporate needs to hear from everyone so they can sack the current team and get in a good crew! read more

To the line cook who worked Tuesday morning: 10/15/24 morning shift at 10:20am. This yelp is specifically for you. It's been a while since I have been to a Panera bread for breakfast and I wanted to take my parents out to have a nice little morning with them so we decided to dine at Panera. Although we did put dine in for our order, we decided at the pick up counter, that with my moms stomach problems it would be better to have it packaged to go just in case we have to leave quickly. When I asked the line cook (really nicely I might add) if we could wrap it to go instead, her response was so negative and rude it made us not want to eat there at all anymore. Her response, "HOLD ON" with a negative attitude. I work in customer service and was actually a catering coordinator for the northridge Panera bread for years back in the day. This was an unacceptable response for a simple question/request. This was our first time at this location and now will definitely be our last! We will not be coming back and will let friends of friends know the kind of service they provide here. read more

This North Hills site vs one in Northridge, I'd go to Northridge. Food tastes better. Same price but you get more for your money in the Northridge place (Corbin and Nordhoff) read more

Check anything you order for rapid pick up window. The last three times I have gone there, something was missing. The baguette to go with my soup, the croutons and cheese for French onion soup, and the dressings for a salad. The food is pretty good, but a bit pricey for the portions. Check out the new Italiano sandwich, it's the best. read more

I feel like this place could us a bit of a cleaning. It's not overly dirty, but every time I come in here it just looks like it could use a quick wipe down. The location also feels somewhat cramped. It's a very long, narrow location with little room between tables. Also, despite the restrooms saying to check the receipt for the code, I have found that it is not on there & you need to grab an employee to get the code. Staff here is friendly and do a good job of suggesting meals and answering questions. Even when they're busy it feels like they're giving each person a reasonable amount of time. I appreciate that. Food here always tastes fresh. Though I feel like portion sizes are small for the prices you're paying. I don't feel like the food is particularly fresh or organic or anything to justify the uncharge so I am always a bit surprised when I get the bill. But at the same time, I know what I'm getting in to when I come here to eat. I guess at the end of the day, just set your expectations when coming to Panera. There's nothing special about it & this is a location I would definitely recommend ordering to go from. read more

It's a hit or miss, really. They lack consistency. Sometimes, they forget basil and other times, not enough tomatoes. This time, huge tomatoes, but where's the basil? Clearly they were in a rush and didn't care. It's just not good. It tasted like bread and tomato sauce. Next time I'll make sure to check the food before I leave the premises. Update: I called the store and the manager Joel offered to remake it or give me store credit, which a I appreciate the accountability, but would love to see them do better. They pizza is pretty good...when it's done right. read more

Panera Bread - "Marguerita pizza" - Salad Near Me - Granada Hills, California

I ordered the new Classic Avo Toast but what I got was disappointing. I asked for more avocado on the toast and they brought me a cup of avocado without any seasoning. I will never go back there. Compare the photos I posted!!! read more

Panera Bread - Classic Avo Toast - Salad Near Me - Granada Hills, California

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Location is a little dated but the food is always good! I am really writing this review because of the cashier who helped me. Her name is Kat and she was a delight! I was teasing my daughter about her picky food order and Kat even caught on to my sarcasm and played along with it. She was a real sport and I enjoyed the interaction with her. read more

Panera Bread - Italiano - Salad Near Me - Granada Hills, California