PROS: - The Asiago bagels are always the best. - The green goddess dressing is delicious. CONS: - Sometimes the bagels run out by 9am on the weekends. - The staff is not friendly and looks like they don't want to be there. - The staff can be loud and shouty. The customers do not want to hear what Vanessa said about whom. FAVORITES: - Asiago bagel TIPS: - Breakfast sandwiches stop being served at 11 am. OVERALL: - Loud and cold staff could be a turn off for customers. read more

Great staff, and the food was served to me quickly. I am very satisfied with this Panera. read more

Panera Bread - Bread bowl - Salad Near Me - Lexington, South Carolina

I go to this location almost every day and I always try to deal with Alysha. She is the greatest. Always nice and helpful. She is always working doing something whether it's taking orders picking up dirty plates and checking on guests. I see why she has been giving the title GEA guest experience associate. read more

Great spot to securely go online, immediately following a late lunch. Love pick 2 soup & sandwiches or 1/2 salad and sandwich. Great fresh baked breads and sweet treats. read more

The food and counter service is good. I ordered the Bacon and cheese soufflé with a medium coffee. My spouse ordered a breakfast sandwich with sausage, eggs and cheese on an ausiogo bagel. The price without table service or tip came to $17.73. They throw out the soufflé and stop making breakfast sandwiches at 10:30 AM. Waste of food and high prices for the low rating. read more

Decided to have lunch with my daughter and ordered the bacon mac & cheese, in a bread bowl with an apple. I must say the slug of bread they pulled out of the center of the bowl was refrigerator cold. The bacon was fatty and the mac & cheese was barely warm. The side of apple was about the size of a racquetball and after cutting it was evident that it was extremely old as it was soft and quite disgusting. I'm sure they don't wash the apples because the skin was bitter. Could not be more disappointed. read more

I have enjoyed this Panera Bread restaurant, but how is this a bowl of soup? Not even half full! Not happy. read more

Panera Bread - This is a bowl of soup? It's less than half! - Salad Near Me - Lexington, South Carolina

Stopped in to try breakfast at the Lexington location. Ordered a bacon, egg, and cheese sandwich on a croissant. This was one of the best sandwiches I've ever had! Bacon was crispy, eggs were hot, fresh, and fluffy- not too dry! Cheese (Gouda or Provolone, not sure) was perfectly melted and the croissant was fresh, warm, and flaky! Best of all I didn't have to wait too long. Entire staff was friendly and the salesperson, Abby, was very polite and knowledgeable. Will definitely be visiting again! read more

Yikes. How hard is it to get an order right once? I think we have been here three times now and every single time our order has been screwed up. From missed substitutions, to random substitutions, to completely forgetting half the ingredients on the sandwich. I've been to great Panera's. I've also been to some not so great Panera's. But man, this is by far the worst of them all. Get it together. read more

I ordered the you pick two, I got a turkey sandwich with JUST turkey and AMERICAN cheese. When I received the sandwich, it had onion, tomatoes, lettuce, and mayonnaise and that's not what I asked for. i also can't have mayonnaise, so I went up to the front counter and the person who worked the front counter was very nice and I told her they made my sandwich wrong and she said she's so sorry and asked for my receipt and brought it to the back and asked if they could remake my sandwhich with just turkey and cheese . The girl in the back said no and I have to buy a whole new sandwich, which is kind of crazy because on my receipt it literally said I ordered just turkey and cheese sandwich with nothing on it. This is the third time they have been rude, and I'm tired of it. This place would quite literally be my favorite place to eat.if the people here weren't so rude and greedy! read more

Walked in to place a to-go order. The cashier didn't ask us what sides we wanted, only what drinks we wanted which was none. We were not guided to any pick up area, but were told to go there after several minutes of being there. The pick up area said our order was ready but it wasn't there. We consulted the cashier who said they're still working on it. Then our name was removed from the order board. 15 minutes and 2 more inquiries later we got our food. We checked the bag and all was there but both bags of chips were squished at the very bottom and so was the macaroni that was on its side. Bad from start to finish and the only reason this review is two stars instead of one star is because the food is actually really good. read more

I ended up getting sick, and I know it's the Panera food because I went to Panera on Sunday and I have not went out to eat since then. I only go out to eat once a week, and I ended up getting sick. I am experiencing a fever and coughing and vomiting. So either something was wrong with the food or someone went into work sick. If something was wrong with the food I would recommend checking it making sure it's not past due date or anything. However if someone went into work sick then they should not have been there and need a reminder that working in food service while sick will get the other customers sick read more

This is the worst Panera I have ever been to. They consistently screw up every order, every time, for the past three years that I have lived here. Don't try to customize your order, they don't read orders correctly. If you want something that comes in a bowl, better check if it's clean, they don't wash well. Want ice-tea? Be ready for moldy tasting tea. Want bacon? Expect the bare minimum. French onion soup, expect barely enough cheese or five small croutons. They have upped their prices so much, doubled the number to get rewards too. This location is so cheap on ingredients, quality and care. The manager is nice but the staff could give a crap, because that's free. The district management should look at their overall reviews which is two stars, only because 0 stars is not available they have a higher score. Do better Panera, we want to like this location. read more

I order the new chicken salad sandwich and gave me 1 tablespoon of chicken salad it was all bread

This is the best place if you looking for good hot food in cold weather days. The soup and the Flatbread was delicious. Also, the customer service was good and the place was clean. read more

Panera Bread - Flatbread pepperoni and sausage - Salad Near Me - Lexington, South Carolina

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Came here to get cinnamon bun for breakfast. Waited patiently in line to only find out they ran out. I asked if there will be more and I got a 2 minute description without a straight answer. Had to summarize the 2 minute conversation into 3 words. Walked out without anything. Completely disappointing. read more

HORRIBLE POTATO SOUP....WHO PUTS PARMESAN CHEESE IN POTATO SOUP??? Smelled like someone threw up in the bowl....iced tea so weak tasted like water.... Bread was the only thing decent...for 13 bucks I'll take my business elsewhere....yuck read more

I really wish I could give this location more stars, but I am just so disappointed. For $11.00, I expected my whole sandwich to be worth just that but what I got was clearly a $2.00 sandwich that was 5% steak, 3% cheddar, 6% red onions, 10% horseradish and 80% bread. I was sorely disappointed when I opened my box of food after I got home with my order. I ended up adding more cheese to it, then putting it in the oven to melt the cheese and then adding some lettuce on top before I ate it to give it some substance. I should never have to buy myself a meal and add more food to it! Not to mention, the girl at the drive thru did not know how to charge us separately for our two orders, so she had to ask someone after she already misunderstood us thinking we wanted to half our sandwiches. Everything about this visit was off. read more

Panera Bread - Steak and White Cheddar? - Salad Near Me - Lexington, South Carolina

Very great service overall, loved the food. The girl named Kameron was such a big help. Amazing!

Not the best experience I've had at this location, but somehow not the worst. At least they had what I ordered this time. I just don't understand how it takes 18 minutes to toast a bagel and hand it to a guest. At least the cashier was apologetic. Store did not appear busy and they seemed to have plenty of people. I really don't know why I keep doing this, it's insane to keep giving them a shot and keep getting disappointed. Especially at these prices. read more

The focaccia bread was really bad, stale and basically inedible. It went straight to the garbage. When we left, the cashier was smoking a cigarette outside the front door. read more

I ordered a whole Greek salad without chicken and it was $13 for a not much more than a bag salad from Walmart. I was so disappointed and I won't be going back. read more

This location is always VERY slow. With taking orders, having to repeat yourself....incorrect orders.. Online orders don't help either. Had to wait over 15 minutes for an online order placed 30 min prior to arrival. I'm always very polite, because I know establishments are short on employees, qnd these poor people dont need the stress of a rude customer just sad that it takes so long. Hopefully it'll get better. Training maybe? The gal at the register today looked very intimidated and almost scared. read more

What happened to the Southern Hospitality and manners I grew up with here? I was visiting from CA and came to Panera in February and again now in April. Today I stood at the counter for a few minutes. The manager (recognize her from my last trip) and several others walked by without acknowledging my presence or telling me that someone would back at the counter in a minute. I actually had to just ask loudly if anyone was working there because I was tired of being ignored. Finally got help and a bit of an apology. My visit in February was similar. Fool me once, shame on you, fool me twice, shame on me. read more

I've been going to this location for a couple of years now. I feel I've really been patient in giving them a chance to improve during this period, but today I've given up hope. Customer service here is consistently horrible. The employees are slow and clueless. Every time I go, it seems as though it's a whole new crew and it's everyone's first day on the job. After waiting quite a while in line, I ordered a bagel and cream cheese with a coffee, and the girl taking my order nearly had a nervous breakdown - shaking her head and throwing her hands up in frustration. However, I don't put all the blame onto the employees. I think they are severely lacking in management. I really hope that the owner of this franchise location reads this and makes some changes. If I do ever go back, it'll be quite a while until I give this place my business again. read more

Did not think a franchise could have such bad food. A simple whole grain wrap with eggs, bacon and cheese. 1) took over 15 mins with no line 2) over cooked and stale wrap and 3) forgot the bacon! Bravo Panera. Bravo. read more

We were just at Panera and it seemed to be understaffed and it was packed. Emily was an amazing employee. She was patient and accommodating!!!!! read more

When we arrived there was no one up front and eventually that girl that came to take our order was hateful. We ordered. They forgot my drink. The food was very messy. The tables and chair were nasty. It was just ridiculous. We will not be coming back to this restaurant. read more

I love the salads at Panera. The staff is friendly and offers suggestions when I can't make up my mind.

I hate to give just one star, but this place is always lacking in cleanliness, the food is never good and the staff acts as if they don't know what they're doing. There are always lot's of people camping out using the wifi and taking up the table spaces. The drive through is an even worse experience. A 10-20 minute wait is to long! The pastries are brought in from somewhere else, not even made in-house. Just an overall disappointing experience every time. read more

Went here to get breakfast this morning. They stop serving at 10:30 am and boy they are not kidding. We got here prior to 10:30 am. On the way in my husband opened the door for me and a woman ran in front of me and got ahead of us on line. As rude as that is it wasn't the issue. The issue was that despite having to get in front of us, she couldn't decide what she wanted and held up the whole line. It was finally our turn at 10:32 am and she says no I can't get breakfast. Fine with me, bye! Will not go to a Panera every again. I see from your 2 star rating many people agree. read more

Nothing spectacular to report. I was in the area and thought I'd resort to Panera for lunch, though now I wish I tried a local chain. I went with the you pick two and settled on the mediterannean chicken flatbread and mediterannean salad. The flatbread just wasn't fresh. The lentil hummus was dry and the sandwich wasn't warm like a normal flatbread. Also, pretty skimpy amount of chicken. I was also rather disappointed with the Mediterranean salad. Quinoa was sprinkled on as a last minute addition, when instead, it should be a mainstay of the dish. On a positive note, there is a drive thru and they have upped the technology so when you order, you put the magnetic gadget on your table and they find you that way and bring you your food. read more

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Most disappointing Panera experience to date. The girl who was taking orders at the front was very attentive and professional, but that's unfortunately where it stopped. She had to move to a different register to take our order because another employee was talking with a friend across the counter. We received our order and I received a sandwich that was by all means pitiful, and not even what I ordered. They failed to give us our sides, which I had to ask for. They begrudgingly made my correct order as well. Food was good (after we received all of it and it was corrected) but customer service left a lot to be desired. Hard to recommend this restaurant when there are better alternatives who appreciate your business. read more

Panera Bread - The "four cheese" grilled cheese sandwich. - Salad Near Me - Lexington, South Carolina

Staff was nice... that's all I can say! Won't take order over phone "short staffed" so you have to wait 20 minutes for a $13 grilled cheese... since the economy is turning I really hope this chain shuts down! It had a good run but prices and slow service has killed it read more

Every time I go to this location it seems like they are somewhat confused. They're not nice, but not rude just indifferent. If you want a real bagel go to Bruger's in Irmo, but in a pinch this place will do especially if you need Wi-Fi. read more

Three different soufflés on the breakfast menu...Good luck ever getting one - no matter how early you get there.

I am so disappointed in the $10.00 salad I just purchased through the drive up. It looks like a 1/2 salad. I used to love Panera and their at least average portions, but I can pretty much go anywhere else and get a larger salad for less money. I will not return. read more

Panera Bread - The container is not even half full....waste of my $10.00. - Salad Near Me - Lexington, South Carolina

Terrible terrible if I could give it no Stars I would . Place was dirty table And floor and they gave me the wrong sandwich and wouldn't give me what I paid for when I asked. Will never ever go back again read more

I have been hesitant to write a review about my experience at this Panera Bread but I wish I'd read on Yelp earlier and I would have known I'm not alone as a disgruntled customer at this location. I work about 2 miles from this location and have been going here off and on for a couple years. Typically it was just lunch in the afternoons and my orders were fine, then my shift changed and I began doing rapid pick up for breakfast. I have experienced a multitude of issues when trying to pick up my breakfast. My most recent was this morning. I ordered through the app about 7:21 this morning for my bagel (1) to be ready at 7:45, I knew I had one other stop before heading that way and I would be in a rush to get to work at 8. I arrive to this location about 7:53 and head to the pick up area, and lo and behold, my order was not there! I go back to the front and tell the two women at the front. One goes to check on my order is gone for a minute and then asks me my name again, I tell her my name and order and she goes to the back. At this point I moved to the counter where food is picked up so that I won't miss them putting the bag up. At this time the young lady that asked my name is talking to I assume a manager in the back (she had a purple polo shirt on and was standing in the doorway to an office) and the manager told her to apologize about the order not being ready. The young lady, grabbed a bagel and began to toast it.... I did not request for it to be toasted only sliced. I let her know and she did get another bagel out and a bag and to get my cream cheese spread. What was also disappointing during this visit is that this manager in the purple polo shirt walked RIGHT PASS me without acknowledging me or apologizing as she instructed her employee to do (which the employee did not do either). This will be my LAST visit to this location. Among this issue, I have ran in to them not following directions previously and toasting and slicing bagel when I did not ask. I do not usually eat the bagel at that time so that causes it to be hard and dry when I do eat it 2 hours later. They have also given me a cinnamon crunch bagel that must have been with a poppy seed bagel because it also had poppy seeds all over the bottom. Thank God I am not allergic! Also multiple times when I have come in they will take my order but not ask if I have a My Panera Rewards account and I have to say something and then they will go back and allow me to put my information in. All in all this location is slow, doesn't follow instructions, unorganized, not customer oriented or friendly and doesn't care about the inconveniences it causes its customer. I came in contact with 3 employees this morning and not one of them apologized and said "we dropped the ball", the young lady who brought me my order told me there was an error with the computer in the back communicating with the one in the front. It's very disappointing because I previously thought highly of the company but perhaps it's just this location. read more

Panera Bread - *update* I just opened my bag and noticed sesame seeds on my Cinnamon Crunch Bagel.... WHY? - Salad Near Me - Lexington, South Carolina

This location continues to disappoint. Burned sandwich that was dry and a soggy apple. I won't give this place another chance read more

Panera Bread - Burned dry food - Salad Near Me - Lexington, South Carolina