Great selections and the food is always fresh and good. The workers at this location are great and accommodating. My favorite Panera!!

This follow-up review is long overdue regarding this hot mess of a Panera location. I am truly a glutton for punishment for continuing to go here. Here's my issue: I frequently order iced coffee at this location via the mobile app. After placing my order, it sends you an alert and updates the app re: your beverage is ready & you can come pick it up on the Rapid Pick-Up shelf. From previous encounters, I always give at least 10 minute lead time before I arrive, since the task of placing an empty cup on a shelf is somewhat beyond their skill set. I arrive after 10 minutes, and cup is nowhere in sight. I now have to wait to get the attention of one of the employees there (they always seem to be super busy preparing their overpriced hospital food) and I have to go through same speech each time: "I placed an online order, said it was ready for pickup, it is nowhere in sight", at which point they hand over the empty cup. Some of the team members are familiar with me and are very pleasant / courteous, and know to reach for a cup as soon as I walk in. Here's the part that annoys me....why can't the cup simply be placed on the counter when it was supposed to be "Ready" for pick-up? They update the app / alert saying my order is indeed ready for pickup when that is completely false. I sometimes receive the alert 30 seconds after placing the order, only to walk in 10 minutes later to no cup in sight. There have even been times where I walk in and see my order ticket (no cup), just sitting on their back counter! HUH?? Why would you say my order is "ready for pickup" and then just have the order ticket just sitting there? I think I know why: Having worked in customer service management for over 20 years, I am well aware how that performance can be measured by time-driven metrics (i.e.: answer phone call in certain amount of time, prepare order in certain amount of time, deliver package by certain time, etc). My feeling is that these folks are measured on how promptly they "fill" online orders as they arrive. They see my drink order come through, immediately mark it as "completed" (to look like superstars for promptly "completing" order"), and then totally disregard placing my empty cup on the shelf. I truly do not understand how / why this concept is lost on them. I've timed it and it would take approximately 2-3 seconds to place the empty cup on the shelf per the ticket order...no idea why completion of this simple task is so difficult for them. At one point I spoke to a manager there and he attempted to provide an explanation re: delays in the system, orders getting backed up, etc. If that was indeed the case, why would I get a notification that my order was "Ready"??? Makes absolutely no sense. I am beyond frustrated with how difficult it is for their team to acknowledge my online order and simply place my empty cup on the counter. read more

I have never been dissatisfied with anything we ordered on many visits. My son love their broccoli chader soup. Chipotle chicken sandwich on a focaccia bread is my favorite. I stop supermarket bread years ago because honey whole wheat bread is superior compare to any supermarket bread. It is also cheaper. read more

Panera Bread - Southern tortilla soup - Sandwiches Near Me - New Hyde Park, New York

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Well the scones are good, the bacon cheese and egg wrap was good too but tasted better when we added avocado to it, although it's a small wrap. The problem with the place was many fruit flys all over the place and we had to send back our egg sandwiches because they were missing avocado on one butter on another cheese on another. Coffee is good read more

I can always depend on Panera to hold it together. They are always courteous, helpful, and fast!! The longest I've had to wait has been three minutes, even during the crazy lunch rush! I ordered the pick two creamy tomato soup, bowl size (which is an extra charge), and the modern greek quinoa. Great portions for the price! read more

Panera Bread - Pick two: bowl size creamy tomato soup and modern greek quinoa salad with dressings on the side - Sandwiches Near Me - New Hyde Park, New York

While my experience has shown me that once you've been to one Panera, you've been to them all, I still feel inclined to write a review, albeit only about the employees. Located in a strip mall in New Hyde Park, this Panera has all the common features that you would expect of any other Panera. I particularly like this location because of the employees. The cashiers are very polite, helpful and are always smiling. the kitchen staff is efficient, knowledgeable about all the menu items, and are very friendly. Bathrooms are clean and without any noticeable stains or debris. Tables and booths are cleaned promptly after each guest departs. read more

Stopped in this morning, no sausage , no skinny flat bread, no French baguette. Cashier said "yeah I don't know what happened last night with our closing team." I spoke to manager to give him feedback, his attitude was he could care less. Apology was not sincere and he just walked away. Excused himself, while I was still standing in front of him. read more

I ordered from this location on Ubereats. My stomach began hurting towards the end of my meal so I stopped eating it. That night I had severe stomach cramps and diarrhea and today I have a fever. I have food poisoning now and I'm shocked it happened at a Panera. This location is not clean don't eat here!!!! read more

Panera Bread - Sandwiches Near Me - New Hyde Park, New York

Went here for dinner and was absolutely disgusted. My sandwich was horrible, they forgot the onions and the cheese was not melted. I also got a cheddar broccoli soup which was awful because it was cold! The bread on the side was so hard and cold as well. HUGE disappointment! read more

This location is very cozy and clean. Amazing choices in bakery items but I was highly disappointed in the service provided today. They very slow. read more

For a quick lunch, simple breakfast or just a snack, you really can't go wrong with Panera. I've now been to this Panera multiple times and I can say the food and service is consistent. Fresh food that comes out quick and you know it'll taste as good as the last time. Service is great, speedy and friendly. No complaints, need a bite to eat or a place to sit, this is where you need to be. read more

Attempted to order from ubereats amd the order was delayed numerous times. Totall time was over an hr for a turkey sandwich and tomato soup which I ended up canceling. read more

Delicious soups & salad but the place is filthy. Broccoli Mac and cheese soup (5/5) Staff (3/5): indifferent to dismissive. Cleanliness (0/5) With COVID restrictions, you could count the number of tables available for patrons in one hand, yet the few available are full of crumbs and sticky. I asked if one could be cleaned. After waiting 15 minutes with no luck, cleaned it myself. Nope it wasn't even busy there. Under the table was worse, guess customers are forced to wipe the mess off the table down if staff won't clean. Quite an innovative way to discourage dining in. Would I go back: Will sit this one out for the time being. The food is good, so recommend pickup. Oh and Panera, how about an automatic door. Why the need for two levels of doors with handles. Every single person walking in has to touch those. There is something called COVID going around. read more

The new vegan broth bowl is great! Glad to see Panera offering more options for various diets. However, I ordered mine at the kiosk at this location, and I was given the version with a hard boiled egg. This wasn't a huge deal for me since I'm not vegan, but a true vegan--or anyone who doesn't eat eggs--would have to return the bowl for a new one. Also, this location hasn't had tongs for the lemon slices at the drink station the past several times I've been there (which is over a few weeks now). It's against health code to not provide tongs for something like that, not to mention dangerous with the current flu epidemic. read more

There are a lot options if you want something easy, healthy and satisfying! I recently went here for lunch with a friend and ordered a half soup and salad. Ended up getting their ancient grain salad and vegetable pesto soup. Totally hit the spot, it was fresh and filling. read more

Panera Bread - Ancient grain salad, garden pesto soup and baguette - Sandwiches Near Me - New Hyde Park, New York

I stopped by Panera in the middle of a few errands I had to run. I got my order to go with the intention of eating it when I got home. I placed my order at the register and went to the pickup counter. I saw there were 2 Michelle's listed on the board. When they called my name I specifically asked if this was the steak and arugula sandwich. The girl who handed me the bag said yes, so I took it and left. When I got home I see I have chicken with chopped apples, cheese and lettuce on raisin bread. Not what I planned on and it's too far for me to take it back. I ASKED if this was the correct order and she couldn't be bothered to check, just handed me the bag and said "yes". Last time I'm going back to this store. read more

The issue began when I asked the cashier if i should choose regular in store pick up instead of curbside pick up. I had ordered using curbside, but this Panera is in a parking lot, so I assumed they would be a little confused trying to find me. Once I asked, he initially ignored me. I sensed he was annoyed or mad or something, so proceeded to ask him if I had done or said something to offend him because I was asking him a simple question. He told me that he doesn't have any issue. So when I asked him to answer my question he shrugged his shoulders. This is when I asked to speak to a manager because this is not the way to treat a patron to a restaurant. I spoke to the manager and explained to him that I am a chef with a degree in hospitality management and I know that the treatment I received was unacceptable. Hopefully he spoke to him because his behavior is totally unacceptable. read more

Every time, that I order food from 669 Hillside Avenue, New Hyde Park, NY 11040 the experience is unpleasant. This is my last time eating from this location for several reasons: the lettuce and kale in the modern Greek quinoa salad was withered, the area where the food was being prepared was messy and appeared to be unclean as well as the staff members who were preparing the food. I've asked other friends and they agree that something is very different at this location. read more

This is my go to Panera, 5 min away from my job and it's truly a blessing. Rapid pick-up is a wonderful thing because this location can get real busy at lunchtime. I highly recommend that if you come with someone to eat here, one of you should go claim a seat and come back in line to order while the other person waits in line to secure yourself a place to sit. That being said, the staff is courteous and the manager can be seen helping get orders out, as well as walking around and occasionally asking if everyone's order was correct. I've noticed they placed a screen so that you can know see that your orders either being worked on, and when it is ready and waiting for you to pick it up. This is located right next to the rapid pick-up station. Looks like there will also be a new option to order via tablets near the entrance, but it's not up & running just yet. read more

Panera Bread - Southwest Chili lime salad - Sandwiches Near Me - New Hyde Park, New York

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Clean and good service for the most part, can get a bit crowded at times since it's a smaller Panera. But it has great healthy options, and meals for every type of dietary restriction. I had the strawberry chicken half salad and it was very good, but they do not serve dressing on the side which is something you have to request apparently. I would recommend this particular panera as a bite to get after shopping at the other stores nearby but for a larger group, you might have a hard time finding seats (depending on the time). read more

Panera Bread - Strawberry poppy salad with french baguette - Sandwiches Near Me - New Hyde Park, New York

Food didnt seem too fresh. Overall okay but not the type of place i would go back for.

I like this Panera a lot, but I have a harder time finding a seat here than I do at the mineola branch! Food is great and quick service but I wish there were more seats! read more

Panera Bread - Sandwiches Near Me - New Hyde Park, New York

Just tried breakfast here yesterday. Oh my goodness what a good choice. Their cheese souffle was amazing. I got it plated right away and was thinking it had been sitting there and was cold and dry but it was the perfect temperature. Had the right about of crunch to it and the silky cheesy egg mixture tasted heavenly. Ordered a cappuccino and that hit the spot. The service was quick and friendly and the seating always clean and comfy. Would like to visit again to try out their other souffles. read more

Tables dirty But, Panera has consistently good quality product. I'ma HUGE fan of their souffle ! read more

Not all Panera's are the same. I love this one! The staff is always friendly and the place is kept nice and clean. They have yet to screw up my order and are always generous with their side of bread (some stores are very inconsistent with the size of their bread). Love this one! Oh, and the new chicken and soba noodle salad is awesome. I'm really digging their Mediterranean Salad too. read more

I had never been to this location before and stopped in after shopping to cool down. I sprung for a large iced coffee since the price was good, it was hot out and when I get a serious coffee itch no amount of coffee can suffice that. This is a nice location, but surprisingly very small. Panera usually goes for bordered off dining experience for their restaurants and they still went that way. The extra walls made the restaurant feel even smaller, and running in for an iced coffee was made a bit peculiar since after ordering at the registers up front, I had to go all the way to the back to fill my cup up. The iced coffee doesn't seem as well attended to as the hot coffees (which are located in the from behind you as you're ordering... which also led to my confusion). The iced coffee container was almost empty, and as I pressed down on the nozzle to dispense, I could feel the container lift up from the back. Not wanting to cause a disaster I used my other hand to stabilize the container as I poured. The fresh coffees have an updated time to as when they were brewed last but the iced coffee does not. And it did taste more to the bland side. It would've been also nice if there were stirrers located near the iced coffee as well. I forgot to take one on my way out from the hot coffee station and was left with settled sugar at the bottom instead of equally disperesed throughout the drink. read more

Really friendly service at this location. I don't frequent PB so the menu was a bit confusing to me. I wanted the lobster roll and a salad, the pick 2 thing they offer. Well apparently they don't include the lobster roll on this pick 2 thing, but they said I could have the pick 2 with a full size lobster roll, but not the pick 2 price. "Say what..confused face" I was starving so I just agreed to whatever she was saying. Give me my food before I eat a chair for gods sake. So to the food....the plain Caesar salad was lettuce was fresh but the Parmesan cheese was on the bottom of the bowl and barely there. It was edible. The lobster roll was not so good. The lobster was tough and the bread was not toasted. NEVER ORDER THIS! This was nothing like a New England lobster roll. The hibiscus tea was very weak. The chips in the bag were good. Thumbs up to the friendly workers, thumbs down to the food. read more

LOVEEEEE their food & services!!! Sooooo great & fresh! It's a GREAT PLACE to even hang out, eat, and work on a paper or other things you need to do at the eatery. VERY calming atmosphere. read more

this is not my usual panera bread, but it was on the way to where I had to go so I stopped in. I came here for breakfast at 10:30 and I wanted a cheese soufle. when I asked the worker if they had any left, she brushed it off saying that breakfast already ended... I thought it ended at 11:00?? anyways, I ordered an Asiago bagel with jam and butter and a mango smoothie. there was a huge wall where everything was taking place so I couldn't see where my drink or food was being made (did not like that). I was hanging around the cash registers because I didn't know where else to go and all the workers, even the manager, saw my confused look, but never said a word. finally, where the majority of meals come from, I hear one of the workers call my name and it was the cashier who took my order earlier. she handed me my bagel with butter, and not jam and she just walked away. I was shocked because there was no jam and didn't even bother to tell me. I asked to have some, but she said "we ran out" and walked away. this is now 10:45 in the morning and panera ran out of jam?! that's insane. staff is very unfriendly and unhelpful and you can't see any order being made. very bad read more

I came here for lunch one day with two of my co-workers. I didn't even know this Panera Bread location existed because I usually go to the location in Mineola http://www.yelp.com/biz/panera-bread-mineola. This particular New Hyde Park location is very close to Lakeville Road and in a shopping center which includes Stop & Shop and Old Navy. Going in for lunch, the line wasn't particularly long and I had enough time to think about what to order. Because we often get catering from Panera Bread, I am usually fond of the tuna sandwich with Panera bread chips so that's exactly what I ordered. Later on, I went back on line to order a smoothie, which took a bit long for the employee to make. Panera bread does not disappoint as the food is fresh and delicious. The seating section isn't as big as the Mineola location, but the room wasn't anywhere near full capacity so it's not a problem to find seating. Overall, I would consider coming here again since it's not as busy as the Mineola location. PROS: Tuna Sandwich, parking CONS: Slow Smoothie service read more

Bad service here came today was starving for soup and tuna sandwich my sandwich came all screwed up and slopppy wrapped in a brown parchment paper witch they crumpled the paper closed to keep the sandwich in very disgusting that my sandwich was a ball super gross read more

Panera Bread - Sandwiches Near Me - New Hyde Park, New York

I've been to many panera breads over the past few years and I feel like this is probably one of the worst ones! The food is quick and but they compromise quality for some reason the food doesn't taste the same as the other panera breads I've tried around the area! Plus the tables are usually very dirty and they don't have staff to clean them. read more

Another trip to Panera and all the bagels are gone. Again they blame it on "catering ". This is not fair to all the walk in and online order customers especially at 9:15 in the morning. Not happy! They have to find a way to solve this shortage in baking. Another trip to Panera. 9:30 and no bagels. This is getting monotonous and annoying. Going to try another location! read more

Went and ordered a half salad - so disappointing! The container was BARELY HALF filled and the chicken did not look like chicken - SO DISAPPOINTED read more

Panera Bread - Got a half salad and the container was barely half filled ! Sad little warped pieces of chicken - not what is advertised at all - Sandwiches Near Me - New Hyde Park, New York

Excellent service! Understanding staff with lots of patience. I placed (I thought I did) an order online at home. Went to pick it up. The store couldn't find it. I asked the manager to call the Little Neck and Mineola Panera stores to see if they have my order. I joked around saying that I was going to just grab the unclaimed orders on the shelf. Then I realized that I didn't completely placed the order. I didn't type in my name for the order and I didn't get a confirmation number. I turned off my computer before getting a confirmation! I was embarrassed but apologized to the staff who tried to help me. I'm just so glad that I didn't throw a temper tantrum!!! Lol! read more

Great location instead of having to lug over to horace harding or to long island. The food is also just as great and tried the seasonal peppermint mocha which was so GOOOD! they served it in a nice big mug :] read more

Panera Bread - Broccoli cheddar soup and Mediterranean veggie sandwich - Sandwiches Near Me - New Hyde Park, New York

Ehhhh wouldn't be my first choice. The food there gets boring after a while. Especially in an area that has a ton of places for food.

What can I say, it's Panera! This panera is located in a shopping mall right next to stop and shop and a pizza shop. Being one of the only two food places in the center this place is very convenient. The good thing is that the few times I've been there it had never been crowded to the point where you can't find a seat like some other locations. I guess this is because there aren't any schools nearby. We always get the pick 2, I recommended the tomato soup and the frontega chicken panini. Our favorite drink is the green tea mango cold and unfortunately they ran out of it. read more

Apple crunch muffin needs a bit more crunch. Still taste good. Everything else taste the way I expect it to be. Chicken Chipotle and Cheddar Broccoli as my "you pick two" is still what I regularly get. I did try the Chicken Soup. It was very typical and I wouldn't get it again. I prefer more chai in the chai latte but that's just my taste. Love the cleanliness of the place. The employees really keep it tidy. Most importantly, the bathroom is clean. 4 stars. read more

I started coming to this location instead of the one in Mineola because of proximity. So far, I'm satisfied. Last time I came here, I ordered the turkey chili and Greek salad. The turkey chili was pretty good! It was flavorful, hearty, and satisfying. The Greek salad is also very good - they put just the right amount of feta cheese on it. I also recommend the tuna salad sandwich. Panera Bread is always a great place to go to for the casual lunch or dinner. They have a variety of salads, soups, and sandwiches to choose from that will satisfy nearly anyone. If you want the best of both worlds you can choose the "U pick 2" deal. The food is always consistent, fresh, and healthy. They also have a refreshing lemonade and grean tea drink! read more