Went this evening over an hour before closing and they were out of everything, breads, bread bowls, everything else I ordered or attempted to before just walking out. At least if have to stay open til 9 put a sign out , "out of everything don't bother." read more

This is the second time I've eaten from Panera bread. This time I say "from" because the first time I ate at the Gilroy location. My experience was mediocre and the tables were a mess. This time, I used their mobile app and was pleased to just walk in to the Sand City location, locate my lunch order and just walk out. My salad was fine-- fruit was fresh, chicken nicely seasoned and I liked the poppy dressing. It was $9 and some change, which is a bit pricey. But, at least I didn't eat deep fried food and don't feel guilty. So far, so good. It's a different place to pick up a work lunch, when I'm too lazy to make one from home. read more

Quinoa salad made tonight was the best ever! Congratulations to meal prep perfection. Thanks

Went to this Panera for the first time ever at 0730. Sierra was less than happy to see and help me. She asked if I had something called a Panera card and I said, "no." She then continued to quickly get my order in and get me out the door even though I wanted to eat in. Completely lacks customer service skills and was very rude as a person in general. I didn't even get asked or feel I could ask for a drink. My sandwich was way less than decent and the gal that brought it to me basically slammed it down said, "good morning, here you go." Then left quicker than she showed up. read more

Panera Bread - I guess I didn't want cheese on my sandwhich - Salad Near Me - Sand City, California

I actually enjoy coming here now and then. I normally order the mac and cheese bowl with a sandwich on the side. At the end before I leave, I like to order a danish bread from the bakery there and I eat to have on the go. I'm excited that Salinas is finally going to get a Panera. I'll probably become a regular. Lol read more

This review is for one employee in particular. My family of three came in at lunch time on a Saturday. Needless to say, it was busy and the cashiers a bit overwhelmed. After ordering our food we had to really hunt for a empty table, let alone a clean one. Once we found a spot I then had to figure out a way to get it cleaned. As employees rushed passed me, one nice young man named Vic saw that i was obviously looking for help. He stopped and asked what I needed, I apologetically told him "I know your super busy but could I borrow a rag to wipe off a table". He replied "absolutely not! Show ME which one" and as I led him to our table I couldnt help but think how nice it was to have someone slow down and take the time to do their job with patience and courtesy. read more

The food is good, don't get me wrong but every time I have gone to this location, something has been wrong with my food (wrong order, switched orders, items missing, ect) 3 times now I've had an item that I've ordered not be with my food. I've had to resort to checking my bag every time I go now. It also doesn't matter if it's dine in take out pick up or kiosk, cause I have tried them all. I really hope they get their act together here. read more

Excellent! We decided to stop here before our drive home and it was my first time here. I thought the service was great. It was clean! We don't have a panera bread in Reno so we checked it out. Loved it! Hopefully we will see one in Reno sometime soon! read more

First time to this local spot. Always visited ones out of town. Love the warmth comfort food. Today ordered cup of coffee..cup of summer corn chowder..toasted everything bagel and cup of fresh fruit. Delicious. Entered front door with 2 customers in line and 2 cashiers. Quick service. read more

Food is fucking nasty bro don't come here.. i didn't even get bacon in my sandwich.. like wtf i asked for bacon never coming back ever again. If i could give this place zero stars i would. read more

So far I haven't been impressed with this place. Upon opening I came in ordered my food and as I waited for them to bring it out to me I was told 15min later that they were out of the soup that I ordered... WTF... Really, why couldn't this have been told to me when I placed my order. I will give credit, the manager did come out and apologize for the miscommunication and it was all better. Today I visited the store and the employee couldn't find salt and the soup that my buddy ordered was cold. They did rectify this by bringing out another bowl of soup and salt in a small container. So the customer service is on point so thats why Im giving it just 3 stars.. read more

I love Panera. Especially the whole grain pan loaf bread. This time I was so disappointed. They just made me a tuna sandwich with a different kind of bread. When I sent it back they said that is how the bread came out today instead of just saying they ran out. My son loves the Mac&cheese with Bacon. It costs $10 and this time there was hardly any bacon in it. So disappointed!!! They could have just told me that they ran out and let me choose a different type of bread! read more

I came here the other day for a quick snack after shopping at Target, and looking back I realize that was a huge mistake. I had the misfortune of my order being taken by an employee named Michelle. I don't know what was going with her, but her attitude and demeanor were incredibly disrespectful. I honestly should have just walked out instead of supporting a clearly dysfunctional business; after all, they hire people like her. I'm disappointed that Panera would hire employees as rude as Michelle is. I've been here before and have never had an experience as bad as this (except for some sub-par food one time). Needless to say, I will not be returning to this location any time soon. read more

This is coming from a longtime Panera fan. This is probably the worst Panera I've ever been to. The service is okay and I try to give them some slack because working in food service and dealing with difficult customers is hard, but the food at this Panera just sucks! I've gone here probably 7 times since it opened in 2014 and the food is just plain awful. The hot panini sandwiches come cold, the bread is soggy, the meat is under cooked, even the cookies at this Panera are the worst Panera cookies I've had! Overall this Panera sucks. Unfortunately it's the only one in the area. Guess I just can't have Panera until I move away. read more

First of all the hours posted here are wrong they close at 9pm. Other than that, I do like their food but it seems like they have less of a selection than other Panera locations, for example; they do not have the delicious chocolate bagels that are offered at other locations; unless they've been discontinued which would be such a shame :-( I use to enjoy going to Panera Bread while living in Marilyn to use the wifi, and work on hw but this Panera is not a good place for that either. Their wifi knocks you off after several minutes and the way it's built is like a long hallway with constant traffic walking in the narrow space, therefore it's a bit louder and a lot harder to concentrate. I still love the food but I'm not as pleased with the ambiance as I was with others Panera Bread establishments... read more

awesome. love that they have french onion soup, so hard to find that soup anywhere.... and with all the of cool weather coming in and out, and i mostly working early morning or late night, soup is really awesome to get for a meal. not too many places where you can (reliable) get soup (including different flavors) on an everyday basis... also the bread is pretty tasty :) read more

My wife and I went there this morning to get a quick bite to eat while we were out running some errands. So we walk in and we're greeted by a small swarm of flies. Now you would think that a company the size of Panera would have the pests like flies under control since they have food that is exposed or uncovered for the flies to land on and eat. So we ordered their sausage, egg and cheese sandwich on the ciabatta role and a bacon, egg and cheese sandwich to go. When we got the order out to the car, one of the sandwiches was wrong, so I go back in and explain to the order taker/cashier where they messed up. So we both walk to the pick up area and the cashier tells one of the cooks the problem and they said they'd take care of it. After waiting for ten minutes I say screw it and the manager gives me back the money for the sandwich that I didn't get plus cash for my wife's sandwich. Not too bad of a deal but between the flies and the cooks incompetence, I would just stay away from the place. read more

I came here to have a cup of coffee and a muffin for breakfast before my meeting with my business partner. After I left I had bad abdominal pain and ended up in the ER due to the coffee creamer being old and coffee grounds in my coffee. Do not come here for breakfast if you want to have abdominal pain and diarrhea all day they need to check their expiration date on their coffee creamers and milks and brew their coffee better and not forget people's orders either because there are times where I've come for lunch and dinner either my order was messed up or they forgot the extra cookie or water that I ordered. I'm not the customer that would complain too much about it but still the servers need extra training on how to get the customers orders correctly and check the expiration dates on cream and coffees or food this way other customers don't get sick like I did. read more

I went with my husband for a hot chocolate and bear claw and they were both delicious! We will be back!!!

I thought I would give this place another shot. I had a muffin and tea for breakfast one time and the food and tea was awesome. I had a blueberry muffin with hot tea and it was nothing but excellent and the reason why I am giving it 4 stars is because the staff can do better on smiling and also asking if I need anything else. But overall, the food is excellent and what I've gotten the past few days I came was a bowl of chicken noodle soup and that has been excellent. I also like the Cobb salads as well as those have been my favorites. Also the servers have gotten better at remembering my order so that's why I am giving it a good review now. read more

Thinking about going to Panera? Don't. It's gross. The lady who took our order complained about how tired she was and how she couldn't wait to get out of there. They were out of the first two things we tried to order. We ordered an asiago steak sandwich and were served a roast beef sandwich with smoked cheddar. The turkey panini had ham, not turkey, on it and was so salty that it hurt my tongue. One bite of the Caesar salad was enough to tell us we didn't want more. We will not be back. read more

Love walking into a place and not being acknowledged or smiled at. Manager was even standing there as well. Wow

The service was the worst in my life. I am 45 years old and NEVER experienced this kind of of service in my life! Jo aka Joli, the manager is not customer friendly. Unless you want to be mistreated. 1 star fir this locations TOO MUCH to give. To start I had asked to eat there (dine in) and suddenly had a family emergency I asked if I could have my food to go in which the server pushed my trays and told me NO It's too late. I asked if I could at least get to boxes in which she threw them across the counter. She didn't acknowledge me and it only got worse from there. When I asked the cashier to speak to the manager , the same lady who threw my to go items and pushed my food trays was the manger! I was shocked that the manager was the person who could not treat a customer with kindness and couldn't believe a manager could toss items at person who has paid to eat their food. She argued with me and didn't acknowledge my concerns. I can't believe as a paying customer and being treating poorly by a manager. DON'T COME HERE AND IF YOU HAVE AN ISSUE BECAREFUL WITH THE MANAGER JO (DARK HAIR) BECAUSE SHE WILL MISTREAT YOU!!!! read more

Great place . I love the location very easy to reach . For sure I will come back again.

I have been to this location 3 times and all were bad. Broth is very salty and my daughter didn't drink her juice, she took it home and I had a drink and spit it out, it was expired! Never will I be back. read more

This is probably the best Panera Bread I have ever been to and the vibes here are amazing. I've never even had to bus my own table, the workers are always on top to it. Whether you want to order lunch with friends, grab your morning coffee, or study all day (like me), then this is the place to go. This is the BEST place to study or do computer work as there are so many seats and the music is great! I always get greeted so kindly by all of the workers and they will not let you leave unhappy. I love their coffee, the Fuji Apple Chicken salad, and their Mediterranean Veggie sandwich. Overall, 5 stars!! read more

This Panera is awesome! The food and service is always incredible. Not much waiting and everything is nicely presented. Not a food chain fan, but I'd definitely give this place two thumbs up! read more

The food is good- the customer service is POOR. Spoke with manager about on-line order glitch- was charged double. She would not adjust the charge. Very poor customer service not even an apology. Second time this has happened in last 2 months. At least an apology was due. read more

Portions are infant sized. Wish I had taken picture but it was eaten so fast. Don't waste your money, I don't care about whether or not the chickens are antibiotic-free enough to pay 11$ and still be hungry. Chipotle is across the parking lot. read more

If I could give a zero as a rating then I would. Very, very bad service! I don't eat meat and I am pretty much grossed out by it. I have had meat on my salad at least three different times, even though I order my food without meat. I called the Sand City location and spoke with a manager the first time I saw meat chunks in my salad. I was told that they would refund me. I NEVER got that refund! Thinking the refund would make it back on my credit card, I went to Panera Bread again after a week. There was a small piece of meat in my salad, again!! I called the corporate. They were nice and told me they would refund me. Again, I never received that refund. The third time... Some friends wanted to go there so I went along. This time, I customized my salad and added spring mix. The spring mix was so old, it was rotten. See attached pictures please. I called the corporate again! This time, I spoke with Marie Mueller (some executive from Panera). She assured me that I would be compensated and said that she would call me back. We spoke on the phone the week before Christmas (2014). Marie Mueller still has not called me back today (March 6, 2015). I guess some people don't learn! I am really good at not making the same mistake. But when it comes to Panera, I have repeated my mistake ( by keep going there over and over). Couple of friends dragged me to go to Panera bread again, today. I ordered the same thing as always, the Greek salad and a Panini. I didn't have meat in my salad today, BUT I was blessed with a long hair in my salad. How discussing! Please see the pictures! There is no point to calling the corporate! No one will compensate me for the salad that is now in the trash can! read more

This is the worst managed Panera store I've ever come to out of many that I eat at between here and San Jose. The customer service is not very good. They never open another register even with a huge line. They always seem to be out of coffee when I come in on Sundays. Every time I come in there seems to be an issue. Today, every coffee tank was empty. When the employee came out I asked if they have more waiting to come out, she gave me attitude telling me it takes 3-5 minutes. Then when I asked for a refund the manager gave me attitude giving me my money back for the coffee. It was obvious I was not happy but I wasn't rude either. You don't tell me to have a good day when I just wasted 10 minutes in line and waiting for coffee. Get it together if you run this place. read more

Food was great and the delivery was spot on. My son's baseball team was in town to play CSUMB and I ordered sandwiches for the team. Since we are not from the area I had them deliver everything to the baseball field which was so convenient. I'm bummed I did not get the young man's name who delivered for us, but he was wonderful and even helped carry the bags up to the dug out for me since there was a lot of food! Thank you! read more

After leaving with my order, I discovered they gave me the wrong order (even with the signature of the person who checked it). When I came back to get my order they were rude. read more

They brew the coffee so weak that you can hardly taste it. Guess it saves them money on coffee grounds or beans but common - where are the Panera Franchise cops when you need them. It's no rocket science. I even asked they rebrew it and it was only slightly "better", or more acurately less tasteless. Seriously. read more

Walked in around 8 and they were out of broccoli cheddar soup, so I ordered the creamy potato soup in a bread bowl with a Cesar salad. After I went and sat at the table they brought my food out and gave me my soup in a glass bowl because they did not have sourdough bread bowls. They gave me an extra baguette to make up for the inconvenience. Overall good food, just seem to be out of a lot of popular items. read more

Panera should consider lowering their prices if they continue to serve less than mediocre food. One bowl of soup luke warm the other with hair. I really wanted to like my sandwich but that also was dry- plain- boring. I would have been more satisfied eating top ramen and a grilled cheese at home. read more

I have to say, I still love the food at Panera and the Staff has really pickup their game on Rapid Pick - up. I would say my last 5-6 visits had everything correct. Thank you Panera! read more

Good varieties at this place, great place for any meal. The two items combo is a great deal.

I'm a huge fan of Panera! I love the ambiance of this location -- the set up of the dining area is awesome. And I really love the kiosks where you can order your food instead of waiting in line. I've eaten here at least a dozen times since it has opened and I always look forward to lunch out of the office here! My favorites include the creamy tomato soup, the french onion soup, the chicken hummus bowl and the fontina grilled cheese (order it on sourdough instead -- delicious!) :) read more

Nice Panera Bread. I miss the regular cashier who is friendly towards customers. This morning was Jabba's sister. I hope the manager leaves her in the back with the bread. Otherwise this is a very good Panera Bread with friendly and motivated people despite this experience. read more