I had my sons birthday party there and I paid too much money to not have the quality of service. Don't waste your money on a party package just take a bunch of kids. My party person was terrible. We saw her twice. She have misinformation and pretty much lied. They lied about how everything worked. The coupons are for future visits only. This was the worst experience ever. Id rather give my money to Chuckie Cheese. read more

I give this place 2 stars because of the rules. I know that it seems stupid to review about the rules, but if u go there you will see why I have it 2 stars. First the trampolines. Before I went on the trampolines it said in bold JUMP AT YOUR OWN RISK. After reason that I said I'm going to do flips and handsprings! I got on and was very excited. Then the person who was there said " no flips or handsprings" last time I checked it said that I could jump at my own risk. So I was pretty POed. Then it was laser tag. You probably think it sounds fun. WRONG! My friends and I wanted to be on a team vs everyone else. Ps u can do that at the zap zone cause they don't care. Well the guy there said " um no you can't do that" and I was like are you freaking serious. So I recommend that you should go to sky zone for jumping and zap zone for laser tag. read more

I took my grandchildren (ages 4 and 5) for the first time on 8/13/16. While the outside activities were fine, the arcade area is horrible. Most of the games were broken. Also, the credit card machine and ATM were both down. I will probably bring them back, but they really need to work on their arcade area. read more

Was there with my family. One of our cars was broken into. Management was not much help they only have cameras inside the premise and not in the parking lot. I have to say that this whole experience was very disappointing. Having a car broken into is not a good experience and any business owner who is unable to insure the safety and security of its patrons is not a good business in my opinion. I would not recommend this venue. I would cautions other to insure they do not leave valuables in their car if they do chose to go. The owners will be quick to tell you that they do not have any liability for patrons vehicles, but if they were to put more cameras in the parking lot or have someone watch over it then it would be a more secure environment. I will not be going back unless management makes some changes. read more

We love this place. They have great fresh cooked food, lots to do for the kids, cocktails for the adults, and a very friendly staff.

I had my daughter's 4th Birthday Party here on Saturday, July 25th at 1pm. We had 17 kids and 23 adults attending for the Little Chefs themed party. We arrived at Paradise Park about 15 minutes before the party was supposed to start and the room was not close to being finished setting up. We were told we could go in the room in a couple of minutes as our guests were arriving, but after 15 minutes when the party was supposed to start we entered the room still not ready. We were given two hostesses - both looked to be in high school or maybe college, one of them was in training. The party was very chaotic as the children were already becoming bored with decorating their chef hats within 10-15 minutes. We knew there was construction and an accident on two of the major highways so I asked the girl who was in training if we could start the party. We only had the room for 90 minutes and wanted to make the most out of it. She told me we could wait a couple more minutes and we would get started. At 1:30 (fifteen minutes later) they still hadn't started the party - we were supposed to have the kids decorate their own pizzas to eat for lunch and then decorate cupcakes. Other guests were complaining they were thirsty as they did not have any pitchers of drinks on any of the tables yet. I complained to who I assumed to be a Manager of how unorganized the party was and that we needed drinks on the adult tables and in the kids room. My husband then went up to the front and requested that the party start and was told that I asked that we wait - which is the opposite of what I asked. The adult food ended up coming out before the kids food which seemed backwards as the adults were needed to help most of the kids decorate their pizza. Once the kids got their pizzas to eat, it seemed like the hostesses were rushing us along to make sure they could get through every thing on time. We ended up having extra cupcakes and when my mom asked for them to box up the 6-7 extras that we paid for, they seemed to ignore our request and took them to the back. The adult food was good, but the children's pizzas looked like one of those processed lunchable meals. The changing table in the women's bathroom was not clean and there wasn't even a changing table in the men's room. We had single dad's come to this party with their kids who required diaper changes - where were they supposed to change them? This party ended up costing us more than $400 with the required hostess tip which I do not think is right considering how unorganized and chaotic the party was. I will never have another one of my kid's birthday parties here again nor will I refer anyone I know to this place for a party. It is definitely not worth the price for what you get. read more

This place sucks! I First let me say that almost all the employees are teenagers who are just working their first summer jobs and they do NOT care. I went there today with the 8 year old girl that I nanny. Overall she had fun, but I am not impressed. First we got tickets for the go carts and the spaceship simulator. We went to the go carts first where she had to ride with me because she wasn't tall enough. She had fun, but the go cart was "janky" for a lack of a better word. It just didn't run well and felt like it was about to fall apart. We then went inside and played arcade games. Multiple games we tried had the token slots covered with tape. One game we tried took the coins, but wouldn't allow us to play so we got an employee to give us tokens back. Then we went to turn our tickets in the machine so we could get prizes but the machine was broken and another child was waiting for an employee to fix it. SO we decided to do the rock climbing wall which was fine. Then we went back inside to turn our tickets in and when we went to print the receipt the machine broke. We waited about 10 mins for an employee to come fix it. Then we wanted to do the spaceship simulator we bought tickets for earlier which runs on every half hour. We sat there for a while and no one came to run the ship so we went inside to just get a refund where I said "I don't think anyone is running the spaceship" and another 16 year old employee said "Oh I actually run the ship." Well it sure didn't look like it. He offered to run the ship at that moment so we did it. It was okay. Overall I just am not pleased with how unprofessional this place is. It felt like I would've rather spent $50 somewhere else. Save your money and your time! read more