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    Parking Concepts

    5.0 (1 review)
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    9 years ago

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    The Toll Roads

    The Toll Roads

    1.4
    (1.3k reviews)

    Latasha at Toll Roads Irvine was absolutely exceptional. From the moment I worked with her, she…read morestood out with a level of professionalism, enthusiasm, and genuine care that is rare to find. She made the entire process feel smooth, easy, and stress-free, and her positive attitude instantly put me at ease. She was incredibly knowledgeable, patient, and clear in the way she explained everything, and it was obvious that she takes real pride in helping people. Her energy was warm, confident, and welcoming, and she handled everything with grace and efficiency. What impressed me most was how easy Latasha was to work with. She was attentive, responsive, and made me feel like my questions and concerns truly mattered. Instead of making the interaction feel transactional, she brought such a high level of courtesy and kindness that it turned into a genuinely great experience. She is the kind of person who leaves a lasting impression because she combines competence with heart. Toll Roads Irvine is lucky to have someone like Latasha representing them, and I cannot say enough good things about the outstanding service she provided.

    miserable. capital waste of time…read more drove on their toll road once at 2 am. $3 toll. i am registered with fastrak. assumed that would do it. wrong. got home just in time to see the notice and paid before the fine. had difficulty with the site making the payment. $3 service payment. just got a notice that i've been fined for non-payment. went to the website and found the charge. almost paid it (again.) went to the thetollroads.com/dispute and entered the payment confirmation number. i took a screenshot of the payment confirmation. (paynearme.com) "not valid," said the dispute page. looked up the payment on my credit card. credit card was charged, using an alias (pnm tollroads) no customer service number available on weekends. wasted at least an hour on this. they make it difficult to pay, hope to fine you at 20x the price of the toll. seems they also hide the fact you've paid, and hope you'll pay more than once and, of course, the $60 fine.

    Parking Concepts - parking - Updated June 2026

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