The delivery and customer service leaves much to be desired. Waited over 2 hours for two pizzas to be delivered. I called and was told initially an hour wait. After waiting 90 minutes, I called back and was told they did not have my address on the order, although they had my address when I placed the order. The order was wrong when it was delivered. Too much hassle for mediocre pizza. read more

We have eaten here a couple of times since my first review. It would appear this place is suffering due to the high prices and really, the quality isnt any different than the local competition. The pizza at Patsys in NYC tastes better. read more

I've ate here a few times and always order out as well. They never disappoint. The wait staff is super fast and helpful. the pizza was delicious as was our wine, soup, octopus and salad. Can't wait to swing by during the snow days to enjoy the warmth of this little cozy restaurant. read more

Ok pizza. Very thin. Went there a week after opening with my wife and we were seated and then ignored. Took a while to get the food. Drinks were never refreshed. I went back today and the service was much better. It's overpriced for what it is. I honestly wish it was better. read more

No on the clams in butter&wine sauce! Way too salty! Not using beef steak tomatoes in salads either. Packaged sliced bread not from local baker . Seems like this is the place for pizza for sure! read more

Although the food was satisfactory, it was very high prised. They completely got my online order wrong. I received a medium pizza when I ordered Large. Ordered 2 cokes got two diet cokes. There pasta would have been good but they used less pasta sauce and allot more butter. Seems this place is ok but only if everything is closed. read more

The food was amazing, in taste and in portion. The service was excellent giving off a family friendly vibe. Definetly recommend the fettucine alfredo with breaded chicken. read more

Patsy's is great, except in the Bronx, where customer service is non existent. They have the rudest delivery staff and they pick and choose where they want to deliver. At 3:30pm, it should not be complicated to drive 1.2 miles away. They always have some excuse why they can't deliver. Last time they told me $50 minimum and I only spent $40. I should have written a review when a delivery man was threatening to me about a year ago, too. Why I expected anything different, I don't know. If you are going to go to Patsy's, stay away from the Bronx location! read more

The food was very good. Server was very friendly and attentive but not intrusive. We will definitely be going back. Parking is a bit of a pain. read more

So I went there last night with my family, and I never felt so unwelcomed in any establishment as I did last night. Almost regret spending a dollar there. First the service, your servers completely ignored us. When we asked for appetizers the waiter said we couldn't get them unless they were with the meal! What restaurant does this?? Then the appetizers took 45 minutes to arrive. When we got the meal they missed one dish.. the Pizza the most simplest thing!! The waiter took the order for the pizza after we all got our meals. This is not the experience I had from Patsy's at Harlem.. do the public a favor either change the management or just change the brand of this location. Very very very disappointed!! read more

Great thin crust pizza, good selection of pasta dishes. Nice addition to the neighborhood

The worst management in the industry. It's called hospitality to the old manager. I have been in industry for over twenty years and the manager is by far the worst I have seen or heard. First, it is not respectful to make fun or take negative about your guests. A woman comes in with daughter and spoke negative to her. There is a sign that says wait to be seated. She was waiting to be sat. Manager starts talking negative asking her what do you want and continued to say she is rude and does not stop after he seats her. Than him and his pizza maker wants to make fun of me. Well all I know is I have and will always have a better life than the two of them combined. The manager says he needs to lose 50 pounds. Hopefully he will lose his mouth in the process. Joe stop yelling all over restaurant. Pizza maker stop touching your dirty phone than touching pizza. Good luck to employees that work there because that is worst leadership I have seen and heard in the industry. read more

Excellent! Came here by myself as the wife and kids were out. Usually take out from here and it's always been very good. Ate a whole pie by myself!! read more

Really disappointed. Service was terrible. Waited forever for our food. Ordered a veal chop that was fatty and raw!!!

Pizza is excellent. Service is rushed at dinner time and not very personable. However, it is a nice family-style restaurant. I have never eaten anything else off the menu, but the pizza is enough to make me stop by when I'm in the area with the kids. read more

We recently stopped in for lunch during the week. I ordered a chicken Caesar wrap while my wife ordered spinach chicken wrap. Both were fresh and tasty. The waiter took our order and our food was served relatively quickly. No one stopped by while we were eating to see if we were pleased. It all seemed very matter of fact. Unfortunately there are very few patrons. They need to get a buzz going. No one wants to walk into an empty restaurant. I would urge that they get tables out onto the sidewalk. The scene of people eating alfresco attracts other diners. Otherwise, I fear they may be closing this newly renovated eatery. read more

Best pizza in the Bronx. Better than the Patsy's in East Harlem. Please never change or go away :) Margarita and Napolitana were delicious.

Never get the order right. Please have them repeat the order back to you and make emphasis on specific things that's want & it's not a regular for them. John is very rude and impatient and inconsiderate. Horrible customers service skill. read more

This pizza is not comparable to the Harlem locations. The pizza was typical and I've had better at lil ceasers. I was over charged for a basic pizza. I would have rather traveled to Harlem then wasted money on this place. read more

If you like the Harlem spot then you will love this place, pie is just like the original Patsy's and its much closer then going back to east Harlem read more

Awesome! Great first experience here. My server was friendly, the pizza was delicious and the service was speedy. I was surprised at how quick our bar drinks and pizza pies came out. Highly recommended and will definitely come back again. Had the Margherita pie which was delicious btw. read more

I'm basing my review on two delivery orders. Their Harlem location serves great food and this location is just as good. I was impressed at how our drink orders came with complimentary cups of ice and straws in plastic bags. I found this thoughtful and convenient. I will definitely be ordering from here again...and again! read more

Need to ask customer their preference as to what order the food will be served. Our salad came out after 10 minutes, then the soup came out with the main dish. Food quality overall was great. Dessert was fresh and cappuccino was spectacular. read more

Ordered the chicken and Broccoli Rabe hero and half the hero literally had no chicken on it. Very inconsistent. Only plus was fast delivery. read more

The service was terrible , the waitress was horrible and paid us no mind also the manager was also extremely rude and arrogant ! I over heard him yelling and saying I was cheap and particular about my food because I said it wasn't a big enough portion ! If this is how the manager speaks of customers I will never be returning here ! read more

Amazing 10/10 recommend. If you're not eating here what are you doing? And have you seen the bus boy? Oooooh.

The food I had today was great! Not to mention the service which was exceptional, as soon as we walked in the bartender greeted my friends and I, he even offered to make our drinks with love. Our waitress Karyn was great. The manager John is "the man". He's so personable and ensures he talks with all of the guest. I ate the Uncle Jay's Carbonara and it was delicious. I definitely will be coming back. Thank you guys. read more

I used love patsy's - unfortunately the one in the bronx is AWFUL!!! they get orders wrong, their pizza arrives cold, they say delivery orders come in 30 minutes and it takes 1.5 hours, and they refuse to come inside apartment buildings. Literally the worst service in the Bronx. Very disappointing since the spots in Manhattan are so much better. What a pity for the bronx.... read more

For some reason Patsy's Pizzeria was way off the mark today with my order. I honestly feel like I was ripped off. I ordered the Quattro Formaggi Pie with pepperoni on one half of the pie. Pretty Straight forward right? Paid for it and everything including the tip. Only they ended up delivering me a regular white pie. I called them and let one of the employees know that they sent me the wrong pie. She replied to me "Oh no, that's how the pie comes. It doesn't come with pepperoni. " I let her know that I was in fact charged for the extra topping and that their grubhub page offers it as a choice. She then puts me on hold 4 or 5 times to talk to someone else about the foul up (because after all this is pretty intricate and highly complex). She gets back on the phone and tells me they're going to redo my pie. I was happy with the response up until they delivered the new pizza pie. They ended up delivering me a regular pizza pie with pepperoni. I stared at the pie for a good minute feeling completely dejected and annoyed that something so profoundly as simple as reading an order printed on paper in front of the employee's eyes could be blundered for a second time in a row after being reassured several times on the phone that I would in fact get the pie I originally ordered. So I sat down on my couch turned on Netflix and ate my $30 regular pepperoni pizza swearing to never order from them again. Please fire the employee who handles the orders because they're ripping customers off through their inability to read or follow simple verbal directions. read more

This place is way over priced. It sucks. Terrible food. I will never go there again. I hope the owner sees this. Not like the 1st Avenue one at all. read more

Fanculo!!! That sums it up. Pre-frozen, rock hard, microwaved meatballs and vinegar peppers? Really. Pizza so small you have to eat four whole ones to equal one Captain's or Emilios. The price you pay to figure this out is not worth... oh sigh... Just stay away. read more

We've ordered from them b4 always a pizza to take home. Tonight was decided to go in and sit. Everything we ordered was so delicious. Can't wait to come back and time something different. Staff was attentive and extremely friendly. read more

I took my family at Patsy's for pizza and it was fantastic. The waitress was great and I went a second time withe my family for pizza was great and the waiter was great. I went with my daughter and her future husband and had then very tall waitress was horrible. I will never have her serve me again. read more

I love it here !!! The service is great the place is clean which is important to me ... They have a great chef Anthony who is great his dishes impress me. Pizza is great thin slice I don't feel bloated when I leave good to have a place like this in the neighborhood read more

Was excited to try this place, had heard from my parents way back in the day that their other location had the best pizza and Italian entrees. The restaurant is nicely spaced where you don't feel cramped. The service is a hit or miss. I have been here twice. The first time was a takeout order and the young girl behind the counter looked lost. I asked to add grill chicken to my salad and pasta dish she said she would need to ask if they can do this? She asked an older gentleman who said "of course" we can. I asked for a diet soda and again she said she was not sure if they had diet soda???? She asked another women working and she said yes we carry diet soda!!!!! I thought since it was newly opened that I would ignore this incident and give it another try. I went recently for dine in and had a salad and specialty pizza. It was good but nothing that sets itself apart from the NUMEROUS other pizza/Italian places in the area. I also felt that the pizza was salty. I do think with some tweaking it has the potential to be much better. On a positive note, the server was attentive. But for now, given the choices in the Morris Park area I will not be returning any time soon. read more

I went to Patsy this evening with my family. I'm from East Harlem and grew up on the Patsy's on 1st. Ave. I really hope these are not the same owners because the food was very different from 1st. Ave. My son and I first noticed the menu is very different. Some of the things they have in Harlem the don't sell in the Bronx. Second the price is more for the Bronx pies. They don't even sell slices. Also it doesn't seem like they are using the best ingredients on the things they served. If this is your first time ever going to have patsy's I would not suggest you trying this location. East Harlem puts this bronx location to shame. The reason for them getting a three is because one they take credit cards unlike east Harlem and the waiter. The waiter was very nice. He spoke to us came back to see if we needed anything. He was a five star waiter. We thought on a Saturday night out it was going to be packed but no one was in there. We made reservations and all. Honestly with Patricia's near by I don't think they will last in the Bronx. read more

If I could give no stars I would. This is NOT anything like Patsy's in Harlem! So disappointed when I received my delivery. Pizza was extremely cold and it very dry. I trusted reviewers' comments saying it was as good as the Harlem location and clearly I made a terrible choice. Nothing compares. Never ordering again. read more

Went twice not worth going a 3rd time. The service was terrible and so was the food.

I recently ate at Patsys with some good friends. There is plenty of seating although it filled up quickly. The service was good and with a friendly atmosphere . We shared many appetizers from baked clams to meatballs and rice balls . The spaghetti carbonara was out of this world! For a main course I had the chefs special , 117th st Scaprella . Besides being a delicious dish with lots of flavor , it's a huge portion! Next time I will try the pizza.. read more

I recently went there on Father's Day to pick up food. Since it was Father's day I was in a rush when I went to pick up my food I realized my shirt was buttoned incorrectly and tried to fix it. While i was trying to pay and fix my shirt the cook was staring at me snickering with a waitress as I was about to leave he asked me rudely "Do you need help leaving?" and turned his back to me. I was not even thinking correctly since I was in such a rush and left without saying anything back. Also my boyfriend was rather disappointed with his shrimp parm hero, which was quite thin. I normally do not leave bad yelp reviews but have worked in the service industry as a waitress, caterer, and bartender I would never behave so rude to a customer. read more