paulo you absolutely made my day today!! i've been here several times and my favorites are the cookies and cream and the guava!! but i decided to order delivery today to my bfs house because i saw they had strawberry and basil that i wanted to try, so i placed an order on uber eats for the strawberry and basil and the ricotta & thyme- i was immediately alerted after i placed the order that the strawberry and basil was sold out and had to choose a new flavor. I ended up picking the lemon flavor but wrote in the message box that if they had the 80% strawberries sorbet then that's my first choice (it wasn't showing up as a flavor option but i've always wanted to try it ) and if not then the lemon is fine. i submitted it and looked and it said i was only charged for my ricotta and thyme so i assumed they were out of both my of options. but it showed up and to my surprise they snuck in the 80% strawberry sorbet and only charged me for the ricotta and thyme and put a little smiley face on top lol it's the little things!! thanks for making an ice cream girls day read more

Paulo Gelato & Chocolate - Gelato Near Me - Chicago, Illinois

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The best gelato I've probably ever had?! I got the trio + pistachio flavors and there's a reason why these are bestsellers. Sooooo flavorful and creamy. The price tag kinda hurts at $8 for what is essentially a kiddie cup, but it's honestly worth the price. You can get 2 flavors with the 4oz. read more

Paulo Gelato & Chocolate - Pistachio and Trio - Gelato Near Me - Chicago, Illinois

Stopped in from a friends recky. Nice little spot with seating outside. Line moves quick to order and pay. Sampled a few flavors and decided on the burnt vanilla and the hazelnut. The hazelnut was rich and creamy and the burnt vanilla was subtle. Great flavor profiles. Going to be a weekly spot for me now! read more

Paulo Gelato & Chocolate - Scoop of Burnt Butter Vanilla " Pompona " and a scoop of hazelnut - Gelato Near Me - Chicago, Illinois

When I entered the tiny storefront, the server did not seem that friendly. I broke the ice and started asking questions about the different flavors. She allowed me to try many flavors which I appreciated, as it was my first time there. The high protein peanut butter Nutella was my favorite I tried. The small cup looked small so I opted for a medium, which held so much gelato. I forgot how dense and rich gelato was. I definitely should've gotten a small - oh well. I got a punch card so I will be back. Outside patio seating only. read more

Paulo Gelato & Chocolate - Gelato - Gelato Near Me - Chicago, Illinois

Decided to give this place a try after seeing it pop up in a few instagram posts. It is a very small shop and located between major intersections - Chicago Ave & Ogden & Milwaukee Ave. With so much traffic, it can be hard to find parking unless you're already in the area. I ordered the pistachio gelato and it was good. Nothing great or unique. The texture was velvety so you can tell it had been slow churned. Not my favorite gelato shop, but it's still worth trying. read more

Paulo Gelato & Chocolate - Pistachio Gelato - Gelato Near Me - Chicago, Illinois

One word, wow. I normally don't eat gelato, but I was introduced to this place and had the gelato and was blown away. To me the barometer for a good gelato place in my book is the strawberry/berry flavored gelatos. And this one passed the test. This place is a no frills gelato place and definitely worth the visit if you are in the area! read more

Flavor selection was a little bit limited, I wish they had more options. Only one fruit sorbet and one vegan flavor. Luckily I'm not a vegan but just thought I would mention it's not like your typical gelato place with 25+ flavors including 6+ fruit sorbettos. I got pistachio and vanilla. I usually never order vanilla but there really weren't a ton of flavors calling my name, and to their credit the vanilla was nicely made and very creamy with crunchy vanilla specks inside. The pistachio was fine but didn't have the typical deep rich nutty real pistachio flavor I've had at other gelato places, it was more of a lighter flavor. They should turn the temperature in their freezer down a few degrees, it was extremely soft, so much so that by the time I paid and sat down outside, it was a melty mess. The service was nice and she let me try multiple flavors. The tables are outside, no where to sit inside. It's near a busy intersection so it's not a fine dining or peaceful experience. It was a comfortable spring evening around 60 degrees outside so it was fine but if it was warmer I would hate to see how quickly my gelato would melt, as it was already so melty. Overall, while it was perfectly adequate, I don't think I would go out of my way to return, which is a bummer because there aren't a ton of good ice cream or gelato options in Chicago. read more

The gelato is so amazing! By far it's the best gelato I have had in Chicago. It tastes just like the gelato I had in rome. I would strongly recommend the pistachio. It's rich, creamy and delicious! read more

The gelato here is very creamy and flavorful! We tried the trio and pistachio flavors, both were delicious. You can tell it's freshly made and whichever flavor is listed will be exactly what you taste. read more

Paulo Gelato & Chocolate - Trio - 8 oz. - Gelato Near Me - Chicago, Illinois

Met the owner's wife and children sitting on the patio. Talk about fabulous gelato . They change their flavors often. The make a no sugar added and an 80% strawberry. I loved this little charming location around Milwaukee and Chicago. Remindwd me of Italy. read more

Paulo Gelato & Chocolate - Gelato Near Me - Chicago, Illinois

It. Is. So. Good. Kicking myself for not coming here sooner. This gelato is the best gelato I've had in the city. Hands down. The flavors change - but I'm dreaming about the combo I got - strawberry yuzu and cookies and cream. All the flavors look amazing. They sell pints too! Super clean, easy, and a great spot to get some summer treats! Will add this to the sweet rotation! read more

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There's no better way than to cool off with some gelato! This little spot is located on a busy intersection but they surprisingly have a parking lot in the back. Right when you walk in, there isn't really space for indoor seating but they have a small patio where you can enjoy your sweet treat. They have rotating flavors for the seasons. Also you know its good gelato when the gelato is covered! It was really refreshing and not too sweet. read more

Paulo Gelato & Chocolate - Gelato Near Me - Chicago, Illinois

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The gelato is to die for. We love walking over for a few scoops. The patio is a bit small but if walk down to Eckhart park you'll find a lovely bench to sit on and enjoy! read more

I know myself that I'm a very picky sweet tooth person. The most common problem I been have complaining about Gelato in the US is the sweetness itself. Paulo Gelato did an excellent job to find perfect cut of sweetness "but not too sweet" I and my friend got 8oz for Pistachio and Ube. The texture of both of them are smooth and rich even it does not have any crunch of pistachio or a chunk of ube. Unlike any other brands that trend to focus on topping over their gelato Highly recommended - 10 out of 10 - definitely going back - one of the best gelato shop in Chi Town read more

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My fav dessert spot here in Chicago!!! I always get the trio and sea salt caramel. I brought my friends here and they all loved it as well! The shop is small but there are some seats outside. I can't wait for them to open back up again!! It's located right off the blue line and super easy to get to!! read more

Paulo Gelato & Chocolate - Gelato Near Me - Chicago, Illinois

I got two flavors - strawberry and banana & nocciola. I highly, highly recommend both. The strawberry sorbet was amazing and 80% of it was made of strawberries! I ate it, went back in, and bought some of the strawberry to take home. It was that good! The shop is small inside, but they do have a patio area right outside the exit. Best gelato and sorbet in the city! I'll definitely be back! read more

Paulo Gelato & Chocolate - Banana & nocciola (hazelnut) in the back, strawberry sorbet in the front - Gelato Near Me - Chicago, Illinois

This is a super cute shop near the blue line at Chicago and Milwaukee. They have many flavors and have vegan and no sugar options. I tried the strawberry sorbet and it was really smooth and tasted delicious! The staff are friendly and there is patio seating available outside. They just had their grand opening for the summer season so I recommend stopping by! read more

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The best gelato we've had in Chicago! Got the strawberry, burnt butter vanilla, and pistachio! Strawberry is made with 80% strawberries and you can taste it! So freshhh and light! Pistachio was also excellent, as well as the vanilla! Paulo even took the time to explain to us how he makes his delicious gelato! Would HIGHLY recommend! We'll be back!! read more

Paulo Gelato & Chocolate - Pistachio, Burnt Butter Vanilla - 8 oz. (Half and half) Strawberry 80% - 4 oz. - Gelato Near Me - Chicago, Illinois

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We were out to dinner and the kids wanted ice cream, so we found the closest spot for Gelato. I shared the Dubai bar bliss with my husband and I was blown away at how good it was! It was so creamy, with little bits of chocolate and the crunch of the kataifi. I'm obsessed. My kids got the wild blueberry and the chocolate and loved their choices! We will be back to try more flavors and to hang on the patio once the weather finally gets warmer. read more

Paulo Gelato & Chocolate - Dubai bar bliss - Gelato Near Me - Chicago, Illinois

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Quality/Quantity - Lemon Ginger Honey Tea - I was going to get 2 different flavors, but after I tried this flavor, I decided to get 100% of this one. It was amazingly good. And I do not even like or drink tea. 1/2 Cookies & Cream; 1/2 Lemon Ginger Honey Tea - My daughter got the tea also, LOL. 1/2 Chocolate & 1/2 Cold Brew - My wife got this one. The cold brew was also very good. That was going to be my second half till I tried the lemon ginger honey tea. Atmosphere - Very small local business. Owner ran. Open 7 days a week, see my picture for hours. Small outdoor space. Service - Good, Paulo was very accommodating. We tried many samples. Price - $7 for 4 oz, $10 for 8oz; expensive but you have to pay for quality. Owner Comment - Congrats on your success since 2022, wishing you the best. FYI, your website link on Yelp does NOT work. read more

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Let me explain good Italian gelato to you. If you see big mounds, keep walking. The gelato should be covered in metal tins or those temps aren't staying regulated. If you see bright colors, it's also not the good stuff. It's full of artificial coloring. You want muted colors. It should also be made in small batches. One yelper commented that it melted faster so it didn't have a stabilizer in it. I would guess that it still does, as every high-end professional kitchen I've ever worked in, made the ice cream with a stabilizer. Of course, even egg yolks are a stabilizer. Just a natural one. The reason it likely melts faster is because gelato is served at a warmer temp than ice cream, giving it a creamier texture. I tried the salted caramel, pistachio, trio (peanut butter, caramel, and chocolate), stracciatella, and the mango coconut yuzu. All were excellent. Packed with natural flavors. Well balanced. The right texture. I cringe for the yelper who said her gelato tasted like toothpaste. While I did not try the mint, this gelato is the only gelato I've had in the US that really is artisanal Italian gelato. I was also just in Italy a few weeks ago. I've been countless times. And most gelato you get in any touristy spot in Italy is not artisanal. It's made to attract tourists who don't know any better. Don't take my word for it. I'm just a pastry chef. ::shrugs:: Good job, Chef. You have a great shop read more

Paulo Gelato & Chocolate - Salted Caramel and Pistachio - Gelato Near Me - Chicago, Illinois

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yummy love the white chocolate yuzu flavor definitely coming back to try more service was good and we got to try many different ones read more

Literally some of the best ice cream in the city! We got the burnt butter vanilla and chocolate and it was so good and creamy! There are a handful of flavors to choose from. The shop itself is super small but there is patio seating; service was quick and fast on a Sunday evening and there is free parking in the back! Looking forward to returning! read more

Paulo Gelato & Chocolate - Chocolate and burnt butter vanilla - Gelato Near Me - Chicago, Illinois

This is a cute little gelato shop with a variety of gelato flavors, including vegan and no-sugar-added options! I loved both the vegan pistachio and mango coconut yuzu flavors, although they did melt a little faster than I'd like when eating them in the patio. I'd probably just finish the gelato inside the air conditioned-shop next time! You get to select the cup or cone option, but I recommend cone one, especially with pistachio gelato. It was nice to sample any flavors too (and they're generous with those sample scoops!). The gelato is made in small batches inside the shop, and you're getting great quality gelato here. Thanks to Paulo Gelato & Chocolate, Yelp, and Kate for letting me try this place! read more

The most amazing gelato!! Small little shop with a few outdoor tables. The person helping us was super friendly and answered any questions we had about the flavors. They had some unique ones and we were able to try as many as we wanted. We got the passionfruit cheesecake with almond crumble. It was strong in all 3 flavors and I loved the varying textures between the creamy gelato, tart passionfruit, and crispy crumble crust. Definitely recommend! read more

Paulo Gelato & Chocolate - Passionfruit cheesecake with almond crumble - Gelato Near Me - Chicago, Illinois

Cute gelato shop in the city. Behind the store they have heaps of parking spots, so it's great for driving in. The store is small, with just enough space to order your treat. Outside they had a few tables. The price point is quite high. My 8 ounce ice cream was a bit over $11. read more

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I read about Paulo Gelato in an online ice cream article and had it on my list of spots to try. Every flavor was delicious. I particularly liked their take on the Dubai chocolate trend. I'll be back for sure! read more

I tried the Trio - dulche de leche, nocciola, peanut butter And Mango coconut yuzu in a small cup. My sweet tooth loved these flavors and the creaminess of the gelato! No complaints. The employee was very friendly and helpful! There's some outdoor seating. Apart from that, it's more of a take to-go spot. read more

Paulo Gelato & Chocolate - Gelato Near Me - Chicago, Illinois

Incredible staff and super smooth gelato! You can definitely tell they make everything homemade and I loved the unique flavors. read more

Paulo Gelato & Chocolate - Gelato Near Me - Chicago, Illinois

What a lovely experience! This gelato shop is in River West. Although the store is small, there's a decently sized outdoor seating area. When I got there, the line was fairly long but moved very quickly. They have a variety of different flavors. I decided to go with the Trio flavor - peanut butter, dulce de leche, and nociolla (hazelnut + cocoa). It was delicious! The 4 oz cup size may appear small, but they were generous with the serving. Highly recommend this little place and look forward to coming back to try more flavors! read more

Paulo Gelato & Chocolate - 4 oz Trio gelato - Gelato Near Me - Chicago, Illinois

Gelato: 5/5 - This might be (I think it is) better than the gelato I had in Italy last October. The strawberry and burnt vanilla was an A+ combo and I think the 750 lb man in me is an evil genius for suggesting it. Service: 5/5 Andre is an absolute gem. Very friendly and helpful. Ambiance: Busy West Town corner with a nice patio to sit and people watch. Overall, we will absolutely be back when we are in the neighborhood. What a great addition to the neighborhood. read more

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Found this place and decide to give it a try. Was ranked the top 10 best ice cream place last year. I would say the ice cream spot is hidden, so got to be careful not to miss it. It's small but the gelato is delicious. I would come back to try other flavors. read more

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I ordered Pistachio and Trio gelato from Paulo Gelato & Chocolate , both were delicious! Creamy, flavorful, and perfectly balanced. Definitely a great spot for gelato lovers. read more

There's a new contender for best creamy deliciousness in Chicago! Paulo Gelato opened in 2022 on Milwaukee & Chicago, slightly tucked away, but absolutely worth the trip from wherever you are in the city. The owner, Pawel, is behind the counter, happily offering samples while eager to explain his flavors, process, and business with you. Before we even tasted the gelato, we felt warmly invited in, the kind of thing that goes such a long way. But, Pawel could just as easily let the gelato do all the talking for him because it is excellent. This is real deal, authentic, creamy and delicious gelato, the kind you're more likely to find in some little known corner of New York or in the heart of Italy than anywhere I've tried in Chicago. The flavors are rich, deep, and pure - do yourself a favor and at least try a sample of the chocolate. I have never had chocolate gelato or ice cream with that kind of baker's chocolate/cocoa richness, absolutely incredible. The trio is special as well, a mix of peanut butter, hazelnut, and pistachio, pretty much my three favorite flavors blended into one. And for the quality and size of the scoops, the prices are more than fair, quite comparable to your other top ice cream and custard places in the city. I am rooting hard for Paolo's and am excited to keep coming back to try more flavors throughout the spring and summer! lol read more

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Best gelato ever- arghhhh.. We came here one weekend after promising our three year that we could get gelato that weekend. I tried a ton of samples + everything was incredible. I settled on burnt butter vanilla + pistachio. It is tight inside, but the outdoor space is magical. Perfect spot for a date night, with or without your kids in tow -- Can't wait to go back. read more

Paulo Gelato & Chocolate - pistachio + burnt butter vanilla for me.. I think my son had mango lassi. cookies + cream for my husband - Gelato Near Me - Chicago, Illinois

Absolutely incredible gelato spot in River West. Paulo Gelato is a little spot situated right off the Blue Line. The interior is quite small, but there is plenty of outdoor seating. I got the 4oz cup which looks small but they really fill it up. I got the strawberry & basil and the pistachio. The strawberry was more of a sorbet taste, with strong hints of basil. The pistachio was amazing. I would order it every-time! There were plenty of unique flavors like mango lassi. I will absolutely stop by again soon! read more

Paulo Gelato & Chocolate - Strawberry and Basil, Pistachio - Gelato Near Me - Chicago, Illinois

Best gelato I've had outside of Italy. Great portions too. The pistachio and strawberry basil were particularly good. Service was super friendly and knowledgable. Loved the little patio with the teal furniture. read more

Delicious gelato- not sure why there are two Yelp pages for this business but this seems to be the claimed one so I will re-review here. The flavors are diverse and the gelato is incredibly rich. There are rotating menu items as well. Staff are incredibly helpful in explaining the flavors and making recommendations. Convenient access via blue line. There is outdoor seating with umbrellas and a dog friendly patio. Definitely worth a trip! read more

Amazing new gelato place. This is the real deal gelato, made by expert craftsmanship. The vegan options are outstanding and and if you can eat dairy you have to try all the flavors here. read more

Paulo Gelato & Chocolate - Gelato Near Me - Chicago, Illinois

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I am new to Chicago, and I am quite certain that this shop has ruined all other Chicago gelato for me. Moving in June and lifting boxes all day, all I wanted is ice cream and anything that resembles ice cream. On a whim, my friend suggested this place. Her boyfriend is from Poland and has been anxiously awaiting the opening of this place. To his jealousy, we went first and were blown away. The flavors are absolutely phenomenal. The service was great. We were also able to meet the owner, and he was so lovely! The shop is right next to the blue line, so do yourself a favor on the way to O'hare, back from work, or on your way to a friend's and get some of this gelato! read more

Paulo Gelato & Chocolate - Gelato Near Me - Chicago, Illinois

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