Let me start off by saying that I love Peets Coffee, but this location is horrible. They are so under staffed and service is so slow. This past week I went in to find out that they were out of non-fat, 1% and 2% milk, all they had was whole milk. How can you run a coffee shop without milk? I love Peets Coffee but I will be staying away from this location as it is not worth waiting 30 minutes for a coffee I can get 5 minutes away in Lafayette store that is so much better! read more

Nothing fancy or special, they serve coffee, it tastes like Peet's coffee. It is moderately clean, moderately friendly. There is limited seating and it's all bunched up together. There is nothing to make it stand out or be a problem. It's just a coffee shop. read more

Stopped by here during the 10-day stretch of rain in the bay area to pick up a coffee n ground beans. What i liked: -very friendly staff!!! Bought a pound of coffee n server separated into 2 bags as I wanted to fit them inside a bag for travel! -close to perfect VANILLA LATTE!!! And I literally did get service with a smile :-) -discount on coffee if you buy ground beans(either a free drip or -$1.95 off specialty drink) Why no fifth star: -as another reviewer mentioned, a bit too dim inside. Understood if it were sunny, but hardly any light to read in. Still a decent crowd inside, but mainly a lotta ppl getting away from the rain and enjoying a cup fo joe! Will come back! read more

First of all, I'm biased because I LOVE Peet's coffee. Being that I am a new transplant in town, and we didn't have stand-alone Peet's shops where I'm from, I imagine I will be frequenting this place at least semi-regularly. This morning, we took the BART to Downtown Walnut Creek, and arrived at the coffee shop before 9:00. It seemed busy but there were at least three baristas behind the counter. My hubby ordered a large coffee, and I had the small decaf. We thought we would try with a simple order of coffee and see if we like it before learning whether we would need to branch out into other made-to-order specialty coffees in the future. I'm happy to report that both of us found our coffees to be fresh and above-satisfactory in flavor. The coffee had a distinctive nutty finish, and did not have a bitter aftertaste at all. It was very smooth. The lady who took our order was super sweet, and although busy, did not seem rushed or flustered at all. The environment in general was cozy and relaxed, even though the place had plenty of patrons both inside and outside. The Verdict: Still love Peet's, and this location is no exception. read more

Of the three coffee places in downtown Walnut Creek (Peet's, Saxby's and Starbucks), Peet's is the best. The quality of their coffee is great with smooth lattes (and breves, as I prefer), rich standard brews, and a nice tea selection. Also, the atmosphere -- ambiance -- of the coffee house is the best in town. Peet's has a nice, shop-like feel with their beans on display and a wall of glass doors with various teas. This store feels the least "commercialized" of the WC coffee houses, the baristas are the most skilled, and the indoor and outdoor seating are both very nice. The only complaint I could levy is that they close early -- 8:00. OH! Peet's is also a LOT less expensive than Starbucks. My 20-ounce vanilla breve at Starbucks is $4.65. At Peet's, $3.70. read more

I just don't get why they don't hire more people. This is the slowest worst run Peets in the area with one of the best location. Ugh!!

I really LOVE the service and good coffee at this location. I had a check in offer from my 1st visit and because I was honest and actually deleted it in front of the cashier, she said not many are honest and do that, she gave me a card for a free drink on my next visit for being being an awesome customer. I thanked her. Told her I would mention her awesome customer service skills in my review... so thank you Jennifer. Peet's is lucky to have had u for over 10yrs. The drink was excellent too. Only regret? I redeemed my free coffee at the Antioch Ca location. My 1st visit. Not so great customer service there. I'll stick to the Locust Street location. read more

I love my Peets coffee! Been stopping here for quite awhile. It's a small store and the line could get long, but it does move very quickly and once in awhile they shout out "welcome everyone, thanks for coming in, we'll get to you as soon as we can". And they mean it! Great way to start the morning, sit outside and enjoy the group of musicians strumming their banjo's, guitars and a drum box. read more

Peet's always delivers a great cuppaCoffee. However, I have to agree with the other reviewers - the wait time is crazy!!!! I used to stop at the Locust Peet's every morning before work. However, about 4 months ago I had to stop because the lines were so crazy. One morning, I came in via the back door and surveyed the line - it went out the front door! I knew I'd be late to work so I turned around in my tracks and started to leave. I couldn't believe what the guy working the Beans Counter said (loudly)to the customer he was waiting on, "Guess like SOMEONE can't wait in lines, huh?" Wow. Peet's...what happened to y'all? Used to be my only impetus for waking up some mornings! read more

Well with the recent remodel the quality of this Peet's has gone down hill. ** Zero parking in the general area. ** Loooong Lines, not so good when you just want a simple cup of coffee. ** Warm milk in the thermos. Usually Peet's is a 5 star coffee shop! I love my Peet's coffee and always buy my ground coffee there, but I have to avoid this one locations, as it leaves a bitter after taste . . . read more

Pro tip: there's a little lot behind the shop that is usually easy to find parking in. Usually lots of places to chill and read for awhile. Honestly, more people sit outside or just take it to go. Staff is chill and friendly. read more

I love this Peet's because I can walk to it and the folks who work there are super nice and friendly. (And I agree with Tony A., Carmen is a sweetie!). My only complaints are: - They use Espresso Forte a lot lately and it's my least favorite blend (although I'm not sure who decides what blend they use, it could be a higher ups thing) - There's usually never anywhere to sit since the space is so small inside and outside goes fast too! The things I love: - It's Peet's! - The baristas here KNOW what they're doing! - It's close - People are friendly - When I do get a seat, it's very relaxing and the music is great :) - The lines move quickly, because like I said, they know what they're doing! read more

Watching BFF's 2 yr old daughter for the morning and needed fuel. No wonder baby mama's are kinda grumpy in the morning!! How the heck do you go ANYWHERE with a stroller????? Geez, no wonder there is drive-thru. They should have walk-up windows for stroller people because what a pain to manuver into Peet's. No one helped, no one moved. UGH! GRR! My latte and kid's coco was what we needed but we drank it outside on a bench in the sun. Service felt automated but it was morning and they are just going through the motions. So eh. But dang strollers kinda suck. Just sayin'. read more

Thank goodness there is a Peets near Century Theatre. I would be going crazy if I don't get Peets. I like the quiet environment. I love how they have a hidden restroom (DON'T USE IT). A lot of people go to this location. I love how friendly the people are. read more

I liked this Peet's... friendly even though they were busy. Also, I liked the non-standard layout of the store. It is nice to walk into a place that was not shoved into a merchant space like a cookie cutter set it up... whatever chain I could be referencing with that remark... read more

Bad and slow service! The barista are busing talking totally forgot my order! Ps: there is only single one order-----mine! The barista even walk to the inside after the chatting then the other guy remind her if she make the latte already.... read more

Got the free Peet's medium drink on August 1, and it was made quickly and with a smile despite being the end of the day! :) I got the green tea froddo...which isn't that impressive and I probably should've gotten something else. Finding parking on this quaint and uber popular street is frustrating though. read more

What a wonderful atmosphere. Great service and staff. The manager helped me and told me his best barista is making my coffee, and it tasted great. Very friendly staff as well. read more

Slower service here confusing lines to order. Peetniks app not working either. Best service at Starbucks next door!

Stopped by after the remodel and did not notice much of a change. A couple of walls were painted and a new bench made of recycled material graced the entrance. Anyway, my latte was rich and delicious as always. The free wi-fi is appreciated. read more

I am SO happy to have this Peet's in downtown Walnut Creek! We walk here on the weekends and love to sit outside and eat a pastry with our coffee on Sunday mornings. The quality of Peet's coffee is so far superior to Starbuck's and I like their pastries better too. The wait is really long, so please don't bother coming down before noon on Sunday...thanks, I appreciate it. read more

This Peet's location is going down like crazy half of customers unhappy with almost everything Place is always dirty always short handed garbage cans are full up to max . I am very sorry to write this but I had to let you guys know better act up faster you are loosing tone of customers everyday look at this picture this is the main front door that wooden stick is there for the last five days read more

This Peet's location has been my go to coffee shop for years. Still same great quality coffee and blends offered, I do miss the original tea selection. Their customer service and attitude is always really great :) read more

Not sure what happened but about 6-8 months ago most of the old crew left. Now this place is just slow. Plenty of options in Walnut Creek besides this place. How my favorite place went downhill so fast I will never know. Make sure if you park in a meter spot you have plenty of change since you will be will plenty of time to wait. read more

It's whatever. It is a coffee place haha. The good thing about this place is they were accommodating enough to make whatever drink I wanted. I wanted a Green tea, but I wanted something with RasPberry in it. They pretty much made a Raspberry Ice Tea for me. yum. read more

It's a coffee shop, I can't say it's necessarily better than other Peet's but I'd go here over Starbucks or any of the other "local" coffee shops just because their joe is ALWAYS fresh. I'm not giving it a full 5 stars (or 4 for that matter) because of a huge variance in their service. I work down the street so I'm in there almost each day (sometimes twice) to get coffee, tea, or a mocha. I almost always bring my own mug (or cup for an iced drink) and love the discount but said discount seems to vary depending on the cashier - anything from a $1 refil charge up to $2.50...that's a pretty steep difference. The front always looks pretty clean and well put together, whoever, if you ever are in a pinch and need to use their bathroom....beware. The back is dirty, looks like it hasn't been mopped in FOREVER and the bathroom made me feel gross when I left, shuddering with the knowledge that the staff there wash their hands in that seas-pool of a sink. Look, if you want a good cup of coffee (and it really is GOOD!) or some tea or anything else it's great...just don't poke around too much or you might not want to come back. read more

Peet's coffee and tea is always better than what you get at Starbucks, but today the visit was pretty poor. They were very busy, but made no point to come out on the floor and clean up. Several tables sat empty while customers stood outside because previous customer trash was not being picked up. There were food crumbs and paper trash all over the floor. The trash cans were overflowing and the bathroom had paper towels all over the place. I've worked in service, I understand how stressful the constant rush can be but there's no excuse for neglecting the seating area. There were four baristas on while I was here. If that's not enough to clean, schedule more. read more

Generally speaking, I prefer Pete's to Starbucks (but Coffee Bean beats them both by a mile). However, the customer service and overall quality of this location were poor. It is located in an old building and not well laid-out. In addition, the staff are neither helpful nor friendly. The only saving grace of this place is that it's conveniently located in downtown Walnut Creek. But for that, it would only get 1 star. read more

The employees here are always extremely nice and pleasant. I even got latte art on my drink on Mother's Day. What a sweet and nice touch. Thanks to the barista working at the bar at 6:30 pm on Mother's Day. read more

Peet's Coffee - Latte love on Mother's Day :) - Coffee & Tea Near Me - Walnut Creek, California

I love the coffee at Peets, one of the small things that make the cost of living in the bay area almost worth the huge cost. The downtown Walnut Creek location always has the friendlest Peetniks working there, my personal favorite is Carmen. The only reason they don't get a fifth star is that I hate waiting on line and they have a big line... Here's a suggestion, have a "Drip Coffee only" express line in the mornings. Nothing worse then getting stuck behind three or four people ordering their Mocha Soy Skim Latte fufu drink one after the other when your in a rush and just want a simple cup of coffee. One other thing Peets should improve their pastries and baked goods, they are too plain and all taste the same. Thats the one area that starbucks is ahead of them on. read more

This Peet's is by far the BEST Peet's in the area. As a HUGE Peet's fan and coffee lover, I highly recommend this place. The staff is so friendly - probably one of the top reasons why I go there all the time. They always greet with a smile, call me by name and make my drink perfect. I go there so much, they know my drink order, which is an iced white mocha with peppermint. I know it's a winter drink but I like having it all year long. In fact, the manager of the Peet's on Locust told me that she orders the peppermint syrup just for me! Well, regardless if that's true or not, it is the only Peet's in the area that continues to have the peppermint syrup so I'm going to believe her. :-) I live a city away and on weekends I will drive to this location just for the coffee and staff. If you didn't have a good experience then that means it had to be a rare, off day and you need to try again. I only really know the morning staff but I'm sure the afternoon and night staff is just as nice. Another highlight is their coffee drinks. Unlike Starbucks which fills their drinks with syrup, you can really taste the coffee in the drink. It's the STAR of the drink whereas at Starbucks, the star is the number of pumps of chocolate that overwhelms the taste of the drink. This is why I stopped going to Starbucks. I felt like I was drinking syrup. Peet's really understands the importance of the espresso shot and knows how to utilize it well in the drink recipes. Overall, great coffee and great location! I will keep going back. read more

We love to stay in Walnut Creek for our trips to San Francisco and we start each morning at Peets. They sell the most delicious vegan apricot scone that was not offered at the SLO Peets, so we stocked up on plenty for our trip home. The atmosphere here is very friendly, a great place to sit and read while drinking our soy vanilla lattes and planning our day in the city. Today we had a not-so-great experience when our drinks were less than stellar (M's too cold and C's may have been lacking vanilla), but someone else took over behind the bar and he remade them when we requested and they were perfect! Unfortunately, they lost one star in our review for the original drink-maker's bad attitude. read more

You lot can take a lesson or two in customer service from those at the farmers market for cryin out loud. The baristas in this location, so not cool with their demeaning attitude. read more

One of my favorite Peet's due to its central location downtown. A big plus is you can sometimes find parking in the lot out back. Tip: if you can't, park at the Mc.Ds next door and pick up a breakfast sandwich first. Like most Peet's, not a lot of seats inside, but on a warm day, you can grab a seat on the sidewalk and check out the pretty girls (and MILFS) strolling up and down Locust. Expect to see a lot of regulars at this location, including one homeless guy (in Walnut Creek) and one crazy guy who likes to walk in and out of Peet's thirty times on any given day and uses the parking lot as his own personal urinal. read more

I used to be a Starbucks loyalist. However, Peets coffee in downtown walnut creek changed that simply by having great efficient customer service. (It wasn't the coffee!!) The staff here is relaxed, courteous and never rush you. And the coffee and muffins are pretty good too!!! With outdoor seating, perfect for morning and evening trips. read more

Long lines. Slow service. Rude management with a complete lack of urgency to fix it. I waited 30min for a single latte. I asked for a top off of my drip coffee for the wait and was told to get back in line because "we don't do that here". Never thought I'd say this but I'm happy Starbucks opened down the street read more

This was one of the worst iced mochas I've ever had. The espresso was bitter and there was so little mocha in it it was almost non-existent. Cashier was nice but barista was not friendly. read more

I came in yesterday afternoon. The person at the counter was very terse and unfriendly. The barista was slow. And I was surprised to learn that their bathroom is not open to customers. I realize that we're experiencing a pandemic, but most coffee shops have opened their bathrooms to customers by now! It is not convenient to have to walk three blocks and use the Safeway bathroom! read more

I used to like going here, but the last couple of times I've been there have been disappointing. I met a friend the other evening around 6:30 and the employees were very loud yelling at each other. The level of noise from their voices and the banging from cleaning up was very annoying. I do not recommend sitting there in the evening, especially when they are closing. read more

I go to Peet's all that often and here is perfect example as to why. I went to get in line and I looked and nobody was there so I cut the short way and went through the exit. I do understand and I am not stupid to realize that the line starts the other way. When I got up to the cashier person he starts off with saying you came in the wrong way, the line starts the other way. He wasn't taking anything from me. I had a cane with me to show that I didn't see other people getting in line behind me but still you don't treat a costumer that way. read more