New Arizona resident here and found local shop to get a corrections done to our BMW M4 F82's…read morealignment Great customer service and will be back again for sure with my other vehicles. Came in for a basic alignment on my wife's commuter car and was worked on right away, no apt necessary and was such an easy process. Big facility with multiple lifts and work stations w/ mechanics/technicians busy working. Appreciate the multiple seating options for waiting customers, especially the large window looking into the service bays. Spoke to the mgr while waiting and wanted to have him do specific services on my truck, m4 and s2000 which he reported they could do all that. Very knowledgeable and customer friendly. Just based on how I was treated and how meticulous the mechanics were with taking care of my car, I will be back for sure with my other vehicles. Keep up the great work over there guys.

Mechanics suck at this location. Slow and lazy attitudes. Put my oil plug in crooked and oil stared…read moreleaking. Will not go back.

I got here at 10:30 am. Was told a simple nail in tire fix would take until 12:30. Then I get a…read morelink telling me when my car will be done. Now the estimate time is 1 pm. At 1 my car had not even been taken back. No calls to tell me they were behind. I called to ask what the deal was and they said they STILL had cars in front of mine and my estimate time would've 1:40 It's 1:45 and my car STILL hasn't been started. I'm watching it get rolled back right now. The only reason it's getting started is because I came back in to complain. How many other people came in after me and got helped before my car was because they stayed in the store and waited???? I know sometimes a tire fix can take awhile. But my car literally was not getting worked on until I came back in to complain. Better estimates would be nice. Better communication would be helpful. I could have gotten an uber ride home and gotten stuff done around the house while I was waiting. But I stayed in the area thinking it wouldn't be THIS long. Employees are really nice tho. So there's that.

I made an appointment a week in advance for a 8:30 am time to rotate tires. When I arrived (@ 8:20)…read moreonly 1 of 3 bays were in use. At least 3 personnel just standing around outside joking with one another. I waited for 11 minutes before anyone helped me (8:31). Remember, I just want a tire rotation, a 10 minute job. They had to walk out and test each tire as well as my windshield wipers and wanted to see my spare. I reminded the lady I was not there for a spare. We go back inside (8:36) and she tells me they can start at 9:15 - 9:30. Meanwhile 2 bays are still empty and those same guys are not doing anything. What is the point of making and appointment if they are not going to keep it? I left and took the car somewhere else.

A mechanic's main responsibility is to inspect, maintain, and repair vehicles, machinery, or…read moreequipment to ensure they function safely and efficiently. I bring my vehicle to you, entrusting that you, the professional will fix and repair my vehicle so that I and the others around me are safe. You did not do that today. You put my life and the lives of others in danger when the upper sway bar and link bolt were not tightened. Nut was put on with approximately two threads engaged. And yet I gave you 4,400 dollars of my money that I work for to survive and you could've killed me. What part of this do you think is ok?? Not only did you royally not inspect or review your work..you also never have in the past either. I was there a few weeks ago for an oil change you didnt even tighten the oil filter!! You also didn't replace the fastener grommets under your hood !! But yet when it came time to pay for the so called repairs you tried to tell me my estimate was more because some parts were more expensive. I didnt entrust my vehicle to your business for giggles. I didnt entrust my vehicle to you for nothing. I actually care about my vehicle. With all the front desk people I've gone through with this business, I have always stressed that I want my Sebastian to last. That's your job...to make my vehicle last. Right? My life is something and your complete carelessness is absolutely appalling and disgusting. You are dangerous to this community and you should be shut down If you do not want to be killed on the road do NOT take your vehicle to this shop ***3pm 9/27/25 had my vehicle towed to another shop!!! Look for yourself! NOTHING WAS ATTACHED PROPERLY!!! STAY ALIVE! STAY AWAY FROM AZ TIRE PROS GILBERT

Why would someone spend 3600$ to get there car fixed and that included 2 new tires as well, but…read moresupposedly didn't get the warranty for 40$. So stupid! Then on top of that the manager promised if the control arms got fixed then they would hook up new tires. So called the store and there new guy owners because the manager was on vacation. So new guy relayed the message to the owner and now the manager says no go on the tires. Like wtf kind of business are you running. Don't promise people shit if you don't follow through. So now have to eat 400$ on new tires that only lasted 3 months. Shitty management and ownership. Don't recommend this place to anyone unless you like getting screwed over. ​

Guys here are awesome! Came it to get in tires and they really did a great job shout out to Gabe…read moreand Casey!!! If you need anything tire related come in to this location they got you!!

I know this is a tire place however, I made an appointment for an oil change for 9am...got there…read moreand they tell me it is a 2 hour wait? Whst, I had an appointment...needless to say I left...If I ever need tires I will go to Discount...wow

Rainy day today, they have a tent set up and cones set up to direct people to be able to get in…read moreline for a tire air check. You don't have to get out of your car, they will fill the air for you - if it needs air.

Came on here to leave a 1 star bad review because of an employee "anchor" refused to repair a tire,…read moreso we agreed he would put me in the queue and I would go home and be back in ten minutes with a new tire. I came back with the new tire ten minutes later to find out he never put me in the system and just brushed me off like we didn't just have a conversation about the plan. Luckily Jackson got me taken care of and treated me with kindness. Customer service is everything in running a successful business. Kudos to Jackson for knowing how to treat a customer and shame on anchor for the way he addressed me.

These guys are speedy, affordable, and do what they do well!…read more Knowing a few basics in Spanish is helpful... as is calling ahead to ask about pricing, so there are no surprises when you arrive! I didn't purchase tires from them, so I cannot vouch for the quality of their used tires, but if you're looking for a place to switch out tires you already have, then this is the place! These guys are the mounting and balancing pros! ****FOUR STARS****

I used to bring all of my vehicles here and lately. We've had nothing but issues with this company…read more I paid them to mount and balance tires recently on one of our vehicle vehicles and we ended up having to bring it back because they didn't balance it. Then they charged me to balance them again, even though this was their fault. I recently just had them put another set of tires on one of our company vehicles and two out of four of the valve stems went bad and of course they wanted to charge an additional $15 for their mistake. This location's quality has went way down and we're having issues. We should not have. I would not recommend doing business with this company.

I have taken many of my autos here to be serviced, repaired and inspected and they have always been…read morevery honest and quick with all the repairs they completed. But one thing people should read that goes above and beyond a lot of other repair shops is they offer on most (not all) repairs a 36,000 mile or 36 month warranty. Other shops only give you 12,000 miles or 1 year! That itself gives me peace of mind over other chain repair shops.

Good service in my visit. Needed to get a check-up on a brake line…read more They were professional, polite, and friendly. It only took them about 30 minutes to look into my inquiry. No service was actually required, and they did not charge me for the labor involved to check my car. A satisfactory experience.

We've been using Discount Tire for years, both in Arizona and California, for everything from new…read moretire purchases to routine rotation and balancing--and they've consistently delivered great service. This review is for our most recent visit, which was no exception. Mason and Kaleb were outstanding. They made the entire process easy and stress-free from start to finish. I was able to schedule an appointment without any hassle, and they had me in and out in under an hour, which I really appreciated. As always, the rotation and balance were free since I purchased my tires through them, and that kind of customer care really makes a difference. They went out of their way to make me feel valued as a customer. If you're in need of new tires, air, or a rotation, I highly recommend stopping by this location--you'll be in good hands

This is a first for me. This shop is full of guys ready to help everyone who comes through the…read moredoor. They close at 5pm and kept helping past that. I just saw a guy come in while I was waiting for my vehicle to be done at 5:30 and needed a repair. They said no problem they will get it done today. I also have to say I called at 4:15 and said I found a screw in my tire and could come in Monday to get it fixed....he said come in right now so I could be safe. This location now has my business.