First time customer and last time. I went online for four tires and set up install appointment…read more Online prices neglected to state any promotional pricing applied and additional undisclosed fees. As stated by Austin (claimed to be the manager). I arrived for my appointment and was informed that the online prices were promotional pricing, therefore, no additional military discount may be applied. Understandable, however, I asked Austin to show me where that promotional offer was stated in writing. Austin stated it's not written anywhere in order to verify, and that's how online pricing is. In addition, he disclosed "shop fees" that were neglected to be disclose online quote "out the door price" As I tried to state my point, Austin began to behave in a passive aggressive manner at which he deferred to not only cutting me of at every sentence but also speaking to me in a demeaning manner stating "that's the way online prices are big guy", and "I'll make sure to add your complaint to the long list of complaints". He appeared to have taken the matter personal from my observation. I stated there was no need to be referring to calling me "big guy" even after he knew my name. Ultimately, Austin's behavior was not necessary, yet it seems he may be experiencing frustrations from dealing with this online pricing issue. He eluded that this online pricing matter was a bigger headache than I understood e.g. "shop fees". If online pricing is a bigger issue, then at best the company should consider looking into properly disclosing all fees and charges, to include all promotional offers e.g. discounted prices on tires. This may alleviate continuous points of contention with pricing as Austin eluded to. Or at least consider restructuring the front staff as to ensure staff aren't being burnt out. Sadly, as a one time customer this was a disappointing business transaction and would not be returning back and will not be recommending Apex tire & auto to friends and family. Respectfully, Michael.

I have used Famous a few times and like their professionalism and speed. Another aspect that sets…read morethem apart is the ability to source your own parts. Many other surrounding mechanics will not allow that; they mark up the parts. I've saved quite a bit sourcing my own bits. Most recently had some spacers put on and they didn't even charge me...a testament to the relationships you can build with a local business. Thanks Sam!!!!

Great job on a hot day. Normally I get my oil changed at the dealer (it's free) however it's not…read morealways convenient and they take forever....8:30 appointment, car back at 11am. So because my time is valuable I stopped by Take 5 and couldn't be happier. It's worth the money not to waste my time and they did a great job. I'll be hear ever time I need oil

We were there for an oil change on my husband's High Country. Friendly service; offered us waters…read more. We had a coupon for $25 off; my husband called and it was offered; so a great value. . It's also nice that you can stay in your vehicle. We were 3rd in line and one of the bays was not operational, so it was a bit long, like 45 minutes just to get in for the oil change. Another car who arrived about 30 mins after us in another lane was able to get into the bay before us... they don't have the ability to change that once you're in each lane... but they apologized and tried to get us in as soon as possible. He needed 8 gallons of synthetic so the price of each gallon changed after 5 gallons. The bill came to $124 total with the discount.

MORRIS WAS GREAT!!!!!…read more My friend couldn't stop telling me how Morris was Awesome!! He told me to tell everyone about him and to remember it is like "Morris the cat" but such a great guy that helped him with an old pickup. Really a breath of fresh air since that place was horrible horrible before taking advantage of people!!

Last week and this week, made two separate online appointments for tire repair via the Tire Kingdom…read morewebsite. Needed two new tires in a span of two weeks. Tire Kingdom of Mandarin came to the rescue again! Superb customer service and help that ensured my driving safety. Special shoutout to Mr. Morris, his entire staff, Luz and Nick! Their kindness, help and professionalism make them an asset to the company. Always highly recommended and thank you again!

I've been frequenting this Goodyear location for a few years now. I purchased tires from them a few…read moreyears back and got my truck serviced. They were so honest and knowledgeable that I've been a regular customer from day one. They tend to have coupons online and it's easy to schedule service appointments online. What I've noticed with other car servicing center is they will try to tell you anything if you're a women alone getting service done. They've never treated me this way. They aren't heavy on up selling you things you don't need either. If you need something, they let you know and let you tell them what you want to do. If you want to hold off on getting something done, there's no pressure. I'm a forever customer at this Goodyear. I actually need to call Francisco and schedule an oil change. I was due back a few weeks ago but I've been too busy to get up there.

Great customer service!!! Very pleasant service manager. I believe his name was Dylan. I called…read morethe day before and was provided an appointment. He continued to status me as I waited for my car to be serviced.

Carrie was friendly and skilled up front, She knew cars & explained well. Same day service & i…read morethink Alex was the mechanic, The car & new suspension are great & they were the second mechanic where 1st was bad. Price was competitive, but they provided needed work & did well.

We purchase two tires from Mavis on Racetrack road because they would not fix a nail in the tire…read moresay it was close to the wear line. 11 days later one of the new tires had a complete failure. Dropped the car back off with them Thursday after noon and on Saturday they call us say have you filed for the warranty with the manufacture. I didn't know we had to file for warranty, Mavis said yes because we don't warranty the tires we sell. Are you kidding me this is crazy why didn't you tell me when I purchase the tires and installation that I would need register them to get warranty? Mavis said they didn't know you need to register Mavis thought you just filed a claim. Well I went online and registered at Continental tire website. After completing the online form it states it will take 3 days for the registration to go through. So now I will be out of a car for almost a week due to a tire I purchase 11 days ago. Mavis said there is nothing they can do. This is a company that my wife and I have been taking our cars to for over 5 years and have spent well over 10k in repairs and tires. This will be the last time we will work with these people. Horrible customer service. I just check online with Costco and I could have saved over two hundred dollars on just the two tires and they warranty everything just drop it off. So if you want no problems don't go to Mavis.

I have used this nearby shop for several issues with my older car. Sonny is the service manager and…read morehe and Eric are always so helpful with addressing my issues. Each staff person that has helped me has been great. I must report that after having brakes done, one of the brake pads fell off. But , I returned to mavis and they immediately replaced the brake pad and rotor, standing by their warranties. After new struts, my convertible top would not work, but I found the electric line where the joining plug had separated and we just had to plug that back together. I think it separated as they had to move things to get to the struts and did not realize it. But it was an easy fix when we looked around . This shop has been my go-to place for all sorts of issues , and I have often called them my heros, because they have been so good to me. Mavis has all sorts of crazy warranties on stuff too, and you can go to any Mavis anywhere, if you need to check a warrantied part. I did that to check my new battery In another state and they were equally helpful. ( and my battery was fine) . Not many places can get you in and out on the same day you show up, but they sure try . Very pleased.

I contacted corporate management, and their response was essentially that "this is how they do…read morebusiness." No investigation, no willingness to review the transaction, and no concern about the circumstances. Selling a $1,700 suspension repair to a 20-year-old car with 180k miles to a young customer raises serious concerns about sales practices at this location. Consumers -- especially young drivers -- should be very cautious when accepting expensive repair recommendations here and should always get a second opinion before authorizing work. I will also be filing complaints with the Better Business Bureau and the Florida Attorney General's Consumer Protection Division so the situation can be reviewed.

Amazing customer service! They got my car in and out in a very timely manner, and the whole process…read morewas quick and hassle-free. Everyone was friendly, professional, and kept me informed throughout. I would definitely come back again and highly recommend them to anyone looking for great service!

Highly recommend this place, when it comes to oil change and a general check of all of the vehicles…read morewe own at home this is our to go place. Employees are friendly, in my personal opinion Marcus and the manager are friendly and the job they do is expedite and efficient (affordable prices!!!!!) I love this please

I got some minor transmission work done here this week. These guys are top notch! They are…read morefriendly, responsive, and communicate. The office is really clean and they provide a shuttle service and their van is also very clean. The service provided was top notch and the problem I have seems to be resolved. They also provide a very comprehensive inspection report which helped identify issues that I didn't know I had. If you're like me and don't like typical mechanics that talk down to you, go to these guys. I'd recommend them to everyone!

They just replied to me like they explained any of this to me over the phone. "Communication is…read morekey"... they didn't communicate anything with me. Absolute joke. It's only key when you're trying to defend yourselves online. CBA clearly doesn't value communication and customer service. Also, they mentioned that "be wary of other shops that try to get you in the door and then add to your repair estimate." Well guess what, they didn't. I actually ended up saving $700 by taking it to another place in the same shopping center and didn't get change ordered. I recommend everybody going to a place that will do the right thing for their customers.