I love coming here to get little treats for my dog to try. He is as picky as they come... so it is…read morenice that there are treats available by weight. This shop has a bit of everything for dogs, from good food to harnesses. I like bringing my pup in to get a sniff of everything and lots of pets from patrons (from the front too!). The staff has always been super friendly here with greats recommendations of treats and such. My pup's 10th birthday was recent and I called ahead for a cake. They said they were able to set one aside for me (date set), but if I wanted my pup's name on the cake - I'd have to call to order 2 weeks ahead. I now know that for the future. There was a part of me that as worried my picky pup wouldn't like the cake as it is made with all pet friendly ingredients... but I was very very surprised he loved it so much, especially the frosting! He literally had an orange lip once he pulled his face off the cake finally! It was so quick and easy to run in and pick up the cake I called ahead for. Thank-you so much for the quick service! Final Thoughts: If I need a pup cake again, I'm definitely coming here (letting other pup parents know too!!).

Got a pup cake for our dog's 1st bday! The staff was so friendly ! Lots of cool stuff in the store!…read more My dog loved his pup cake! Will be back for sure!

This review is long overdue. Edward and the entire team provide such exceptional service and always…read moretreat customers with kindness. We've even gotten some free crickets too Thank you for being such a great store and going above and beyond with the service!

Rudest "manager" I've ever experienced!!! Went in to buy…read moresome feeder goldfish for my kid as she wanted fish but I wanted her to learn on feeders first. They are much more resilient than standard aquarium fish. I ask the kid near the tanks for a couple of scoops of feeders, maybe 20 or so. Punk starts demanding what size tank I have and what kind of fish. NONE of his business. I reiterate I just want feeders. He states hes the manager of the store and refuses to sell them to me. Goes on some weird rant about how the feeder tank is "thousands of gallons of water" and it's his responsibility to NOT sell me fish unless I tell him my tank size. I kept repeating they were feeder fish. He kept on about it being his responsibility to make sure the fish were going to be appropriately taken care of. FEEDER gold fish. In the end I just left and went to PetSmart where you're not grilled by some snot kid about feeder fish care. If my kid keeps with her fish project, I will certainly NEVER buy at Petco. Most infuriating Mother's Day experience ever. And their Bettas looked half dead as well.

My dog and I do his monthly baths here! Roux is tiny but she's a lot and the groomer is great but…read morepricey! At PFE we get a bath token for $20 and I get to clean Roux with our preferred shampoo, de-shed and blow dry him completely dry (because he's a little guy and the token is for 25 mins of bath time). We love the food samples and picking up our treats and new kibbles here as well. They have a large selection of excellent, high-quality dog foods and treats. Roux is 10 years old, doesn't eat grain or fillers, and looking forward to plenty more years of happy living, so we really enjoy browsing and trying new options here!

Our silly Princess rolled on something in the backyard that made her a stinky girl. Dinner prep had…read moreto wait while we put her in the van and headed over to Pet Food Express for her monthly bath, 5 days early. Fortunately, the traffic wasn't too bad and when we arrived, there were three stations open including one with an oxygenated hydrogen peroxide comb fitting. We used that fitting once before when Princess got skunked. The purpose of the comb is so you can get the cleaning liquid through all the fur to the skin. Especially useful when washing a dog with double coat. After five minutes of that, we switched to the shampoo of the season and proceeded with a regular wash, rinse and dry. When we were done, Princess was back to smelling like a dog!

I should have gotten the young man's name but unfortunately I didn't. If I see him again, I'll…read moreupdate this review. Let me just say though I am never disappointed with the bath! He was so attentive with my dog, and I really appreciate that. My dog is the sweetest, but he struggles with separation anxiety, and this young man handled him with so much care and patience. I'm genuinely thankful. Thank you!!

I went here looking for some new dog food for my pup who is a senior now. The staff here are so…read morenice and greet you when you come in and they guide you through options depending on your criteria. I appreciate their willingness to explain things to us as we were figuring out what dog food makes the most sense for our pup. The store is well stocked and clean and there's even a dog wash station and a room in the back for training. They carry only the top tier brands so you can be sure your animals are being fed quality ingredients with little to no fillers. I will come back just for the customer service atmosphere alone!

While the staff and products at this location are still wonderful, I had to revise my review to…read moreshare the fact that the Doggy Daycamp camera has been down for months. This location uses ABC Cam, and only two zones (which are infrequently used) are visible. The room that is visible from the window in the store is not viewable online and hasn't been for a while. This is highly disappointing as I enjoyed being able to see my dogs on the camera while I'm at work. It gave me great peace of mind knowing that my boys were having fun while I was busy making that doggo treat money. Every time I've mentioned it to the staff and inquired about when it might be fixed, I've received shrugs and confusion in return. For all I know, it could be a bureaucratic nightmare to fix. Again, this issue isn't something I'd remove a star for. The staff has always been really nice and there are brands at this location that are not at the other Dublin PetSmart. I definitely trust that the staff is taking good care of my boys while I am at work...but it would be great to be able to see my dogs' cute play time while I'm at work.

Made a last-minute booking after my groomer canceled the day before, and I'm so glad I did. Scotty…read morewas awesome and gave my dog the perfect summer cut. He even told me my dog was a cool guy, but I know my pup to be a bit crazy. Scotty for sure has the magic touch! My looks adorable, and the whole experience was great. Will definitely be booking with Scotty again!

We had the best first grooming experience thanks to Anna ! I was really anxious as it is hard for…read moreme to trust others with our dog . Knowing it was my dog's very first groom , Anna was incredibly patient and showed kindness from the moment we arrived . She took the time to read my dog's comfort level , gave her space when needed , and never pushed any boundaries -- which meant everything to me as a nervous pet parent . My dog was a little anxious , but Anna had a calming presence that kept my dog at ease throughout the whole appointment . She was gentle , caring , and clearly took her time to make sure the experience was positive rather than rushed . You can tell Anna genuinely loves and respects the animals in her care . Anna also mentioned to me she wanted to reinforce positive experience with grooming so our groom took a bit longer (total time of 2.25 hours) We will absolutely be coming back and requesting Anna every time . Highly recommend !

Very disappointing experience. I brought my dog in for an 11:30 AM grooming appointment and didn't…read morehear anything for hours. I had to call at 3:30 PM just to check, and they said he was "almost ready." I didn't pick him up until 4pm. When I got there, there was NO haircut done, just a blow dry. You couldn't even see his eyes. I had clearly asked for a teddy bear cut, but they claimed they thought I didn't want a haircut, which I never said. I didn't realize I had to say "haircut" since I'm already paying for the service. I left and came back at 7 PM after they said they would fix it. There was a slight trim around his face and ears, but still no proper haircut and the sanitary trim (which is included in the $70 package) was not done. I was told manager Joe would call me and never got a call from him. I had to call a couple days later. I asked for a partial refund since the haircut wasn't completed and the assistant manager let me know that the manager refused, even when I offered to just pay for the bath and blowout. Paid for a full grooming and didn't receive it. Poor communication, long wait, incomplete service, and no accountability. Would not return.

We came by today to groom my Yorkie because I remembered on a recent trip they had a nice dog…read morewashing setup in the back. The dog wash is only $10! I've been going to a different self-serve dog wash, and this place is by far the best I've been to. I won't be going anywhere else from now on. I was really impressed with the washing tubs, quality of shampoo, the dryer worked great and the price! An extra perk... I was the only one there, so we were able to pay, walk to the back, wash, dry, and be done all within 30 minutes.

Terrible customer service and negative employees. I believe great customer service starts when…read moresomeone walks in the door; making suggestions and seeing how one can help find what they're looking for. Today I came into this store and was looking for a natural bone and raw food for my pup. Neither of the associates tried to offer help and both had an attitude of they could care less!!! Terrible. Please do better!

I love taking my kids to go see the incredible fish tanks they have. They are always friendly and…read moreafter a few owners. We went in the other day and they were moving 2 doors down. Hopefully once they settle in it will be even better to go see the fish and purchase more saltwater from their giant tanks.

Great store! Friendly employees; nice new larger location; fantastic selection of shrimp, fish,…read morecorals, and decor/supplies. I always love supporting local shops, and this one makes it easy. Everyone is knowledgable and willing to help without being condescending or pushy. I by no means am expert and only have a few small fresh water tanks, but they have all I need and definitely have what others with more advanced tanks need. Would highly recommend.

Been going to Molly's for many years. It's the top destination for my dog and he gets sooo excited…read morewatch time we visit!!! Kindness and caring still exist and this is ground zero for both.

We have bought the most comfortable, most stylish, sturdy and safest dog harnesses from here. The…read moreselection is limited but it's the top quality. These harnesses are not sold in common pet stores. It's not sold on Amazon. The items are pricey but worth it in the long run. My dogs are tiny and they never escape from their harnesses. We also have a type that adjusts as your dog grows. The bow with rhinestones ones are the cutest.

I walked into Dog Mah to early Christmas shop for a few of the dogs in our life…read more The first thing that hit me was the smell - it's really bad. It smells so strongly of dog and bacteria that it took almost 10 minutes for my clothes to air out. They desperately need to invest in some rabbit air purifiers and a more thorough sanitize because it smells unclean. The service was awkward but friendly, however they could more aptly be described as a dog groomer that carries novelty dog gifts and collars than a boutique like nearby George or Mollys. All that being said, I don't see myself coming back.

OMG, I LOVE THIS PLACE! My owners love me so much that they…read morebrought me for my Memorial Day Spa Day and I cannot wait to go back. My owners were warmly welcomed even though they were early. They were given some paperwork to fill out about me and pick up and drop off procedures. My owners loved the retail store filled with toys and treats and many other accessories. My mom was so happy to get a good behavior report while she was away. My groomer was loving and caring and I loved all my services.