gave our baby her first haircut and it was the most adorable haircut! we're obsessed! Absolutely loved the employees and front desk. They made sure our pup felt comfortable. She came smelling like heaven! highly recommend! read more

Pet Haven Grooming - Pet Groomers Near Me - Burbank, California

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This place is always ready to assist us with our dog. Always willing to take us in even last minute call for appointment.

Absolutely the best groomers I've had. They always ask all the right questions and take care of my little one. I would highly recommend for anyone looking for a new groomer. read more

I came in for a nail trimming for my cat. The groomer was wonderful and gentle. She petted him and gently lifted him out of his crate. She also gently grabbed his paws for the nail trims. Overall, she was great with him! The stars deduction is specifically for COVID protocol. There is a sign outside that says masks are required inside, however, the man that came in after me had no mask in sight. His groomer spoke with him at an arms distance and did not even mention anything about masks. Also, there was no social distancing enforced. The check in area is very small. I'd say it's big enough for 2 people with their pets to stand comfortably before having to be almost back to back. By the time I was done, there was someone else with her dog, a women with her daughters and dog. We were all within an arms distance of each other. I felt very uncomfortable and none of the groomers were paying attention to say anything. This place is affordable and I was happy about the service. I would come back, but only after COVID or when they actually enforce protocol. read more

I'm leaving a SECOND review for Pet Haven because I am just so pleased with their services. I've taken my pup there a few times for grooming, but just so deeply appreciate the care and attention this team gives to all their clients. Every time I come in, the groomer working with my dog talks to me afterwards about how she did. Today, I very last minute needed to have my dog's anal glands expressed because she was leaking around the house. Pet Haven told me to come right in and we were in an out in less than 5 minutes. I so love that I can count on them to take care of my girl! Really love this place! read more

We have been customers for years and this place is awesome! Our three small dogs are always returned perfectly groomed. Our dogs are older and (1) has special needs and he always treated with tenderness and care. My family and I would highly recommend this shop. read more

Update, took Honey in today and Carly groomed her. She was so sweet and Miss Honey looked adorable . Highly recommend Pet Haven! read more

Pet Haven Grooming - Pet Groomers Near Me - Burbank, California

I am so discussed with their service. I took my little Yorker and it cost me 90.00 so it wasn't cheap, and around the nose they must have cut her so bad , no wonder I could tell that same day she was so quiet, and 2 days later when I clean her face I saw what they did and never even told me that it was an accident or something, it's been 3 weeks now and she has a scab but I don't want to take it out because it hurts still, that was not nice of them I will never go back and your lucky I did not cause a some big caos. You should be a shame of hurting a dog and not apologize YOUR SERVICE SUCKS, not even 1 star read more

Absolutely devastated. After they explained how damaging it would be to shave a husky, they did! They told us they were going to have to shave around the back of his neck, and de-shed him by brushing, and trip the hair between his toes. We came back in an hour and I was shaking and near tears over what they did! They assured us and we just wanted to get the matting out of his neck that occurred the night before. DO NOT RISK THEM ENDANGERING YOUR DOG TOO! Now heading into the summer he can get sunburned and we don't know if he will ever look good again!!! We are completely heartbroken! Now the owner is making up lies and blaming us. The dogs neck matted yesterday after a bath. She never saw the dog. She was never there! And now she makes up her own story! Wow what a great business! Break your heart and then blame you! Look at other reviews, I am not the only one they have devastated! read more

Consistently excellent! We have brought our little bug here 6+ times and she is always well cared for and looks wonderful after being groomed. We love this place! read more

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I have a sweet shihtzu :) been to this place three times now, and every time she's come back gorgeous! I try my hardest to take care of Molly's mouth whiskers, but the gook from her eyes sometimes gathers by her nose. And food sometimes stains her chin. Pet Haven takes good care of my Molly sweetness and she always comes back super clean of all previous whisker ailments. Thanks for taking care of my baby girl! read more

We have taken out almost 6 month old twice for grooming here. The staff is super friendly and they've always done a wonderful job. Buzz comes out soo clean and smelling yummy! read more

Pet Haven Grooming - Buzz after a grooming session at Pet Haven. Bandanna was provided by them - Pet Groomers Near Me - Burbank, California

Just picked up my Ziggy boy and he looks amazing!!! So happy I found this place. Place looks clean and the staff is very friendly! I'll be taking my dogs here from now on! read more

This place is such a disappointment. They were trusted with a loved one and they completely abused their power for some quick cash. They did whatever they wanted to my puppy not respecting MY wishes and they gave me my puppy back BLEEDING! Not only were they irresponsible and SLOPPY but they CANT TAKE ACCOUNTABILITY! my pup is everythingggg to me and ik any good dog owner can agree it's hard to trust just anyone to watch ur dog or groom them, yet I trusted pet heaven and it was one of the most regrettable decisions I've made! I feel horrible for my baby cause I sent her there! :(amd last but not least... to the EVIL people at pet haven DO BETTER or don't do it at all!!!!!!!! read more

I went in just a few minutes after opening to get my cats nails trimmed. They were able to see her right away and it was a very fast service. I don't think I will come back though just because my cat was stressed due to the amount of noise and dogs around getting groomed. It's not a stab at this business at all, it's just my cat is old and is easily upset. read more

I recently took my Maltipoo here for the first time since moving to the Burbank area. I am confident to say that I have never seen my dog feel so clean and beautiful! Alanis the groomer was very kind, gentle, loving and professional when taking care of my pup and I would 100% recommend her to anyone who wants their dog to look like a jaw-dropping show dog!!! Alanis the groomer at Pet Haven is the groomer you want to go to! read more

Pet Haven is the best! I was looking for a groomers that would take special care for my 15 year old Yorkie, Olive. He had not been to a professional groomers in years and was trying to find a place that wouldn't stress him out too much. I messaged Pet Haven and was able to talk with the owner Annie and she gave me the best course of action to not overwhelm my senior pup. When I got there, the staff was so warm and attentive to Olive and made sure he was comfortable. I've never seen him so calm from a nail trim, he must sensed all the love and care! Anyway, I'm glad I found this gem in my neighborhood and would recommend it to anyone a thousand percent. read more

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After reading these amazing reviews I decided to bring my puppy here. It was his first time getting groomed he's about 3 months & Im sooo happy I did! I just picked up Oso & he smells amazing they did such a great job i'll definitely be bringing him back!! Also I just want to add how quick they are to schedule an appointment! I called Monday & they were able to schedule me the next day while other places were telling me next week/month. Take your fur baby here ! read more

Pet Haven Grooming - Pet Groomers Near Me - Burbank, California

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They've messed up a few times so them writing notes don't mean anything. First they've randomly given her a "bear face "cut without my permission which was weird and random.(Never knew what that was until I asked what was that after I left) also making it seem like my fault that time..?my dogs hair style has been the same her whole life so it's nothing new to not touch her ponytail. As I've said since I've been going there enough times you'd think it'll stay that way... One time my original groomer wasn't around so I took a chance with a new one & they messed up by cutting her ball tail completely off.. I let that go...Then my original groomer cut her tongue and blamed my dog..yet my 9 year old yorkie at that time never done that with any groomer***** I let it go too...even while she's bleeding and returning her to me like nothing happened...(didn't tell me until I went back inside to ask what happened ?) (when they should've let me know in the first place)...& I let that go (shouldn't have not gone back after that) few months past by & Allanis randomly chops off more than half her pony tail the afternoon of her 10th birthday party, That's noted not to cut*** and (usually did a good job) But they land up chopping it more than half off & blaming me and telling me I'm wrong??? on how I want my dogs hair??. telling me that's how it's supposed to be? When that's not what she'd usually get?but then what has she been getting all the other good times? Makes no sense. the owner Annie offered me a full refund and asked for my banking information I sent through text just photo of card, 30 mins later takes the offer back...she won't be refunding me because she thinks it wasn't a mistake anymore and I'm over reacting. Cant believe they did this on my dogs birthday party calling me a 2 year old? because i left crying in a car ? No one cried at your shop don't be twisting it up and trying to make me sound worst when your in wrong. I would've rather have said a few more words trust me but instead I left with no words then I decided to hit YOU up. Am I not aloud to have feelings for my dogs hair/ ponytail yall messed up RIGHT before pictures and memories that'll I'll never get back? This hair cut was nothing new which is the whole point***& I dye my dogs hair pink for a reason and I braid it ? Saying that's not how it's supposed to be? when it's her hair style... her whole life? Yes i will cry because that's my child self imagine. You don't know or care how long it took to grow her hair that length after a mistake before (someone new at a old groomers I went too for 7yrs made a mistake) that you knew about it**** I trusted them. & now I will not recommend this place to anyone anymore. if you have a dog that has a certain hair style & they don't believe in it they'll just do what they want instead by getting too scissor happy.. Only lesson I learned here is trust your gut once they make a mistake on your dog they'll most likely do it again And again. Also wouldn't be surprised if this was a toxic work environment since they always have new employees every other month just from what it looks. Will be adding photos of my dog AFTER & BEFORE the horrible hair cut. ****My dogs before is picture is in the Santa outfit***(once you see the photos it'll all makes sense) read more

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Took my 5 month old Pomeranian who I was afraid of getting groomed because he is in the middle of his puppy ugliest and I didn't want his fur cut too short. The guy who helped me check him in knew this before I had to even explain how Pomeranian fur is different. His knowledge made me feel comfortable leaving my fur baby. When I picked my Rocky up, he looked so adorable and he smelled good. I was so happy with the work Pet Haven did, I scheduled his next appointment and will definitely be coming back and recommending them to others. I believe the key to a good experience is being realistic about your expectations and clear about what you want. I see a lot of people that complain about groomers go in with pictures of cute show dogs and expect their pet dog to come out looking the same. Just my two cents. ‍ read more

Pet Haven Grooming - My Pomeranian Rocky After his Grooming - Pet Groomers Near Me - Burbank, California

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I decided to try a new place in the neighborhood since I recently moved to Burbank and tried this place out. I loved how you walk in and can see everything, they don't take your dog to the back or put in cages. Everything was visible in one big room. I called prior to taking my dog in and told them I wanted to bring him in for a bath and a little trim on the eyes and tail and asked how much it would be. The lady told me it would be 45-50 dollars for both. I was fine with that because I really didn't want to spend 65-75 on a groom at the moment. When I went into the shop to drop him off after making the appointment everything was fine, one lady kept requesting I try this new muddy kind of coating for his skin or what not and I said sure. They did not give me any prices on that so I figure they will just add it on as part of the service because she kept insisting I try it out. She should have let me know how much it would be when she offered it to me. Anyways, I had my dad pick up my dog and When he got there they told him it was going to be 80 dollars!!!! For what!?!?! A groom anywhere else is 65! And they are wanting 80 for a bath!!!? Why in the world would you charge 80 dollars for my dogs bath and trim after I was told they would only charge me 5 dollars extra for the trim!? I was so angry although I loved the way my dog came out looking. I called them and explained everything and said my dog was not even matted! Why would you charge my dad 80 dollars!? How unprofessional of them not to let me know ahead of time how much that muddy thing was or whatever they charged 80 dollars for because over the phone I was told 50 bucks!!! I was told the manager would call me because I really liked how he looked and would have been their regular customer but not anymore! The receptionist understood me and apologized that I wasn't given any prices before they offered those services to me and said a manager would call me. I told her that'll be great I need to get some sort of credit back in order for me to bring my dog back there again and I never received a call from any manager! Guess what! I will not be taking my dog back to pet haven read more

First time here today, will definitely not be the last. Everyone who works there is super sweet and I'm really happy with the haircut they gave him. He's a mini schnauzer, but I like a short beard and eyebrows, and they did exactly that. Great price too! Took less than 2 hours. Thank you, Pet Haven Grooming! read more

Pet Haven Grooming - Super happy with his haircut :) - Pet Groomers Near Me - Burbank, California

Just wanted to update the review since I have been going more often and my pups are back on their normal grooming schedules!! Their hair is finally back to normal and the groomers do such an amazing job. I have to say... my dogs usually hate the groomers (they tolerated their last one). But my baby girl gets so excited to go in and she runs and cries for their attention. It is so super cute. It makes me feel super happy that they love it there. read more

Pet Haven Grooming - Pet Groomers Near Me - Burbank, California

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Feels safe to bring my dog here for grooming, staff is always friendly. Make sure you call a week in advance as it gets very busy.

They accept walk-ins for some services and they are conveniently located!! Nice staff and super flexible hours. My go-to place for nail trims. read more

The best ! I have been a customer for six plus years. May not be the cheapest but you get what you pay for. The are highly skilled and willing to do anything to make your pet and you happy. read more

I needed to find a groomer for my nervous, highly anxious 10 year old pup and saw all the great reviews on Yelp. I used the "Request for Quote" function on the site and Annie quickly replied to my request. I soon made my appointment for my pup to be washed and nails trimmed. Once we arrived, I noticed how calming the Pet Haven environment is. I think this helped my little girl and the staff was super patient and gentle with her. I appreciate the extra care they gave... and I'm sure my pup did too. Her visit was surprisingly complete within an hour. All clean and nails trimmed. Looking forward to visiting again. read more

Last week I called Pet Haven and inquired about getting my standard poodle groomed. The person I spoke with on the phone was reassured me that the whole staff was well versed in doing all manner of poodle cuts. When we picked up my dog at first glance he looked okay, minus the groomer not doing the tail and making us wait while that part of the service was being performed. However, once we got home a s checked him out there are some very questionable things that have gone on. His nails are all different and on one paw they trimmed all but one. He has a literal hole in his fur that looks like a slip up from when he was being groomed and the tail that we had to wait extra for was done unevenly. Typically, I would let this just go, however the price point was rather high, higher than other places we called in the area, but we wanted to support a local business. I will do a follow up with this review after I contact the business this week and speak with someone there. With all of this said, the staff was super friendly, and they treated my pup well. He left happy! The location takes great care with Covid and it is a very clean and not super crowded space. read more

Last Saturday was Mickeys 3nd trip to Pet Haven. First 2 times were great, his hair was long, as anticipated.. he was there for a couple of hours and they called us 15 min before he was going to be done. All was good. This last trip didn't go as well, Mickey was NOT OK when we picked him up. After a couple of days of him not acting like himself... I reached out to Pet Haven through Yelp as it was after business hours. Within minutes Annie was on the phone with me, going over his odd behavior and what could be causing it. She gave me tips on what to look out for and advise as to when to take him to his vet if his behavior didn't change. I took her advice and within a couple of days he was back to his normal self. Not only did she provide great advice on pet care, she gave great recommendations for his future trips to Pet Haven AND followed up a few days later to be sure he was doing well. I cannot thank Annie enough for keeping us in her thoughts and checking on him. In my opinion this is above and beyond what any groomer would do, thank you Annie! read more

I was concerned about having my pomsky puppy groomed since it requires someone who is experienced with this bread. It was our puppies first experience in professional grooming. Anne was so welcoming and met us at the counter, introduced herself and said she would be Rhett's groomer. She told be an estimated time frame, and was right on. The staff called to let us know he would be done in 15 minutes. I was so happy with the groomer and great work in making our Rhett look even more handsome. I will definitely be using them every time. Thanks for a wonderful experience and great job. Money well spent. read more

Pet Haven Grooming - Rhett post grooming! - Pet Groomers Near Me - Burbank, California

I tried Pet Haven for the first time today and I must say, they did an AMAZING JOB! Benji is a very anxious dog and does not do well with grooming but with pet haven he came out looking so cute!!! They did exactly what I asked for in a effiecent amount of time. Will I go back to pet haven? Of course, and so should you! read more

Pet Haven Grooming - Pet Groomers Near Me - Burbank, California

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Fantastic job getting rid of my dogs heavy undercoat, and they even cleaned the cloth harness I brought her it that had a build up of fluff stuck to it! Great all around service. read more

I just have to say, the process of making an appointment here was the most pleasant experience I've ever had making an appointment. I WISH I got the name of the girl who attended me because she was a sweetheart. She walked me through the whole process and listened to all my concerns about my dog Frodo (and even complimented his name). I am beyond excited for my appointment and I love the fact that the employees seem genuinely excited and happy to meet your pets!!! read more

So my two little monsters were taken in for a nail trimming. My male came right in and dropped a poop immediately in the reception area (so embarrassing) and the owner who is very nice cleaned it right up for me. They were both taken in right away and they did a suoer job. read more

I have three dogs and they are so well taken care of at Pet Haven. They smell great, look fantastic in their little scarves, and get to enjoy their own little mud bath. I highly recommend! read more

My dog Toby is very sensitive and he hates being groomed. I tried taking him to different places, but he always gets cuts. I'm very happy with my experience with Pet haven grooming, they gave toby exactly what I asked for! I absolutely recommend this place. read more

Pet Haven Grooming - Pet Groomers Near Me - Burbank, California

Took our Rabbit in for the first time and we are definitely taking her back! Everyone inside was really nice and customer service was awesome! Nishae (idk if I spelled her name right, sorry if I didn't!) trimmed her nails and handled with amazing care. As soon as she was going to reach for her, she noticed Winter(our rabbit) was stressed, so she asked for the other groomer to turn off the blow dryer to calm her down! We loved our experience! THANK YOU NISHAE and PET HAVEN! read more

Pet Haven Grooming - Pet Groomers Near Me - Burbank, California

I won't take our little Bostie anywhere else! I've been taking her here for grooming for almost 2 years and we're happy every time. The people who work here are the best and listen to what you want, they really care about the animals. I've also brought her here for teeth cleaning with the gal who comes in a few times a month and she does a great job. What I also really like about Pet Haven is how everything is done in the open and you can actually see the groomers washing and grooming your pets right when you walk in. I've never liked the places that do all the work in the back behind closed doors so you can't​ see the state of cleanliness. Everytime I walk in Pet Haven it smells so good and looks clean and I know she's in good hands. I also like how they keep the pups in little transparent doggie houses, not cages, so they can see everyone come in and out. I don't know what magic products they use on her but she comes home so soft and fluffy and smelling amazing! Thanks for keeping us clean & happy guys! read more

Pet Haven Grooming - So fresh and so clean! Thanks guys - Pet Groomers Near Me - Burbank, California

Any and all the staff are really friendly , I took my baby max a great pyranee baby for first time to the groomers and she explain the process, took her time on the phone with me , on the day of the apoiment she keep me posted and send me videos about how max was doing, I really got impress for her dedication I really recommend this place , for first time good price , but I don't know if I can keep going there because she give me high price for next time. But I will try . read more

We've been taking our two husky pups here for the last 6 months and every single time it's been amazing! The staff is friendly and our dogs are always SO CLEAN when we pick them up. Trying to get a Siberian Husky completely dry is almost impossible but every time we take them here they come back smelling amazing and their coats are always 100% dry! The know our dogs by name and make us feel so welcome! We love this place!! read more