I wanted a samsung battery or a high end battery for my samsung S8active, the battery that was replaced was a 4 years old original, when new would last 24 hours easily with heavy use, never overheated, while in use or charge, this brand new piece of junk is so bad my phone overheats charging or being used, battery barely last 6 hours which is nuts..my phone never overheated till i went to them. i had to delete all but one game on my phone, and put to sleep most of my apps in fear my phone will explode or crash due to overheating. I explicidly told them what type of battery i needed for that phone, a phone that worked perfectly now is useless to me and have to buy brand new phone after having thrown 120 in.the trash, because they couldnt be bothered with a high end battery or a samsung.. omnia read more

My mother's cell phone died last week, just before her 79th birthday. She lives with family and was lost without it, but did not want to spend hundreds on a new phone, and she struggles to learn new technology. I called Damon who has solved so many wireless problems for me since 2005 to see if he could help solve her issue, and he and his co -worker Cameron worked across two stores, Novato Wireless and Petaluma and fixed the problem for $25.00. She needed a new charger. (another businesses may have just told us she needed a new $800 phone) Damon and Cameron are genuine, kind, honest and knowledgeable. Five stars are not enough to show my appreciation!! Thanks for being such an amazing part of our community. read more

got my screen which was badly cracked done in less than an hour, priced well and also threw in a free screen protector

Best place in town for any cellular phone needs! Damon is the owner and he is a great guy, very helpful and always patient! His staff are wonderful and I would never go anywhere else. Anytime my family or I have a problem, they are right there to help us. read more

Petaluma Wireless - Greatest place for your cell phone needs. Owner is friendly and knowledgeable. Always ready yo hp! - Mobile Phone Repair Near Me - Petaluma, California

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Honestly im extremely satisfied I dropped my phone at work shattered the screen didn't feel like getting a new phone so I looked up iPhone repair got a quote like in Less then half an hour and the novato location was only a mile away from my job i was able to just drop it off on my break came back in my lunch and was like straight almost brand new the man that helped me was name Loui I believe thats how you spell it and he did a real good job even gave me a screen saver thanks again read more

Petaluma Wireless - Before - Mobile Phone Repair Near Me - Petaluma, California

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They have fixed two separate IPad screens for me. One also had the LCD replaced. This one had never had anything saved to the cloud so they saved all our important stuff. They fix it within 2 days. The are affordable and better than buying a used one. They look New and work great. Thanks guys. read more

This business provides high quality professional service, in a timely manner at reasonable cost. Look no further.

Amazing service. I brought my LG G5 in after it wouldn't turn on, and he swapped out the power button, even going far as trying two extra parts just to make sure. Even though he couldn't get it working, he only charged me for labor. Later that day, I tried one last time to turn the phone on and it came alive long enough to transfer all the data I would have otherwise lost. Can't thank him enough! 100% would go back for future phone issues. read more

Can't thank Ricardo enough for his work done on my phone! He replaced my cracked screen & my super bad battery with such a great price

Damon was polite, educated and a pleasure to deal with.. I will be always bring my phones here

The owner personally and professionally replaced my grand daughter's screen while we were in the movies. He then gave her a glass protector. I liked it so much, I bought one also. Great business! read more

Petaluma Wireless was the only local phone repair shop that was willing to attempt to fix my Nexus 6P. They replaced the battery twice, and even tried to replace the charging port before declaring it officially dead due to the motherboard. Throughout the entire process, they were extremely communicative and kind, even though I know that the job was a true pain! Thank you Petaluma Wireless for attempting to fix my phone, and for your great attitude the whole time. I would definitely come back to them for future phone repairs. read more

The best service from a great local shop! Thank you Damon! You have earned my business!

Had my phone screen replaced here for about 130$. It's a bit pricey but I called around and this was roughly the same price at other locations. I could have saved about 10$ at other stores but I didn't have the patience for them to order parts. Many places estimated a week just to get the parts. Ironically I messaged this store using Yelp for an estimate and was told they too had to order my specific screen.. BUT when I called the store by accident (Google lists this store name as "Fast Repair LLC") they told me they did in fact have the proper parts on hand. So I went here same day. Service was great and employees were kind. I think I went on one of their slower days but my screen was replaced in about 40min time. Faster than predicted by both the employee and myself. Another cool thing about this place is there's plenty of places to kill time nearby. Free wifi at coffee shops. A movie theater. Promising looking restaurants. I could have easily spent more time in the area. As far as my phone goes everything works as intended. I have had some previous issues with my GPS and was hoping to get that fixed at the same time but they seemed unsure how to help. They might have warned me if I discussed it prior to my visit but this is the main reason I didn't give a full 5 stars. On a bonus note, some places require you to unlock your phone for this type of thing but was surprised they never asked. Kinda nice from a privacy point of view. Overall pleased with their service. Although I wish repairing costs weren't so steep these days. I almost just decided to put the money towards my planned new phone which is about $800-$900 but since it's currently out of stock at all retailers I decided to go with the repair. read more

I had been suffering for quite some time because of issues with my phone until I met these guys. They were able to fix my phone in just a couple of hours and it was good as new. Best repair shop around. read more

If you break the screen on your iPhone, this is the place to go to get it repaired! $80 and an hour later and your phone is as good as new.

Don't waste your time going anywhere else. Damon can do almost anything and if he can't do something - he's straight forward and HONEST and will give you all the options you need to make the right decision even if the best option is going to the carrier directly. I have been in the shop numerous times and not once has he tried to steer me towards the most expensive or fanciest phone/plan. Simply the best. read more

Quick service and great job fixing my phone screen! I have an older phone and was worried they wouldn't have the screen in stock but they did and fixed it in less than an hour for under $90! Even included a glass protector. To top it off, he's a Star Wars fan! read more

Damon has always been the guy I have come to first for anything cell or service related. His opinions are based on first hand experience with most of the major networks throughout the years. I can drop by, ask a question or just chat about a recent movie around the corner at the Theater and they are always pleasant and informative. They know their stuff for sure. So, for great advice, great service and a friendly and possibly fun experience, visit Damon and his crew read more

As other reviewers have said, these guys are awesome. They repaired my daughter's cracked screen Iphone 6 in less than an hour and also recommended a glass protection plate that was secured on top of the screen which cost an additional $10. They also give a 3 month warranty. And if that wasn't enough, they are super personable and patient with customers. I hightly recommend! read more

A good friend suggested Petaluma Wireless, and I've been going there ever since. With three kids and two adults with phones in our family, things can get pretty hairy sometimes. No matter WHAT the problem has been, Damon has solved it for us: when one kid lost her phone at college and someone else picked it up and began using it, when another dropped hers into a place that wouldn't be cleared for months, when we needed to use one person's upgrade for another person's number.. every time the problem has been solved without ever having to deal with pushy salespeople. Never going back to the Verizon store again. And Damon fixes iPhones... read more

Damon is my life saver! Well phone saver but same difference now a days.... I've broken my LCD screen twice now and he's fixed it both times. He's quick, cheap and efficient! I drive down from Santa Rosa to have him fix my phone. Thanks Damon! read more

Very straight forward business. My screen was non-responsive and it was very frustrating. Damon explained that it's hard to really know anything about a phone and diagnose an issue without a screen to access the phone. I thought I may be in need of a whole new phone which I didn't want to hassle with, but he said he'd try a screen repair and if it wasn't successful he'd put it back as it was and not charge me. Luckily the screen was able to fix the issue and for only $69 compared to other repair places that will gouge for a new screen. He even put on a fresh screen protector in case I had trouble finding my extra at home. The whole service was done within 2hrs on a Friday and he called me at work to let me know it was ready. Great experience! read more

These guys are great! Took my phone in which had a broken screen and they were able to fix it in under 2 hours! Will definitely be returning (if I ever break my phone again). Their cost is very reasonable as well! read more

So many great reviews, and probably all deserved! I have been here twice, once because I dropped my phone in water and the second time for a cracked screen. Each time I got excellent, knowledgeable customer service great price. The owner knows his stuff and seems to be just an all-around nice guy. He deserves business and I will recommend the place to all my friends. read more

This guy has replace three screens on my phones. Very prompt and efficient. I have another screen that needs repairing and I will be bringing it by here ASAP. Im assuming this guys is the owner because the customer service makes the trip all worth shopping here. read more

These guys are just GREAT. I will likely not ever step into an att or verizon store again. Had them do a repair on iphone for me, huge savings, same day repair. Dropped the phone a month later, guy actually talked me OUT of repairing it, and he was right. I am coming off contract in two months, will be buying phone for wife and myself at this store. Company phone stores = Car Dealers. These guys = trusted consultants. Six Stars read more

Had my iPad screen replaced today! Excellent service and did a fantastic job on the repair! Would recommend to anyone!

Damon is super helpful. I'm grateful to have had this effortless and easy service. I called with ?'s all of which were answered with clarity and in depth. I walked out with exactly what I wanted. I'm a happy customer. read more

Very good customer service. Nice selection of phones and gets the right plan for you. Easy to work with for sure. Damon is a good businessman. read more

I've worked with Damon several times now and he has always been helpful, knowledgeable, professional and easy to work with. Only 2 of these times did the visit end in an actual sale for him, yet he treats me kindly anyway. Although he was very busy a couple times when I was there, he kindly answered all my questions between customers. (I knew I wouldn't be making a purchase that particular day so I was more than willing to ask my questions between paying customers.) The shop was recommended by my family members who also have very good experiences there. Thanks Damon! read more

I've had two screen repairs done quickly and at a very fair price, sent friends here too and they've had great experiences as well. I make a point to buy my accessories here, they actually know what they're talking about and can help with selection, unlike so many mainstream chains. Thanks again, Pet'wireless! read more

This place is fantastic. Damon was so sweet and caring, fixing the screen on my iPhone just like new. When I dropped off my phone, he asked what I had to do today and when I needed it. I told him I had to go pick up my son in an hour on the East Side, but since he had phones to fix before mine, I would come get it after pickup. He said, no problem, he would have it done in an hour for me so I wouldn't have to come back later. SO SWEET!!! I really appreciate the extra time and care he took, that's what customer service is all about! They even have a little Lego table for the kiddos so my three year old didn't want to leave! What a great spot. read more

I take my phone in and I am greeted by a very helpful gentlemen. My phone comes back and he calls me on a Saturday at 6pm and says its ready. Then stays open until after seven on a Saturday night. This is some of the best and most honest service I have received in a long time. Very knowledgeable owner....If you need your phone repaired, take it here... read more

Shattered my Iphone5 phone after dropping it one too many times. Although I live in San Rafael and had an option to go local, I was told that Petaluma Wireless IS the place to go and so I made the drive and dropped the phone off for repair. An IPhone5 is more costly to repair than a 3 or 4 but this was still cheaper than paying the insurance claim and having to pay my $200 deductible with Sprint. The repair was done perfectly, the phone is as good as new and I even bought a stronger more secure case to prevent future breaks. The guys were professional, courteous and run a top notch operation. read more

I just bought my 2nd phone from these guys, I am so happy with their prices, and customer service. They are knowledgeable and sweet.

Great shop. Ricardo took my tortured iPhone 6 and in 90 minutes replaced the camera, the phone and video mics, a cracked screen and cleaned up my charging port -- all for a very reasonable price. PW is my new go-to phone repair shop. read more

I've bought three phones from Petaluma Wireless now and I'd highly recommend going there instead of one of the other cellphone stores. Better customer service and impartial advice. read more

Fast reliable and friendly I would definitely recommend going here I called and they replaced the screen on my broken iPhone the day of and only took them an hour Reasonable pricing too read more

My iPhone 6 screen shattered. I brought it in and my phone looks brand new! They fixed it in less than an hour! Great service! I highly recommend! read more