This department store has the essentials for my cat. They usually have enough stock of the Sheba cuts but at times only pâté which isn't the end of the world. They have toys, beds, cat litter and even have those super cute pet outfits. I'd totally buy them by my cat hates pet clothes. Parking lot is super generous with parking. Carts are available to help you move around. Store is located on the second floor. read more

PetSmart - Pet Training Near Me - Los Angeles, California

The staff might wear masks, but they do not enforce this policy for customers. They do not enforce the policy even after others in the store have made the staff aware that customers in the store are not wearing masks, which is to say other customers in the store have a problem with your lack of enforcement. The store should be on top of this given the Covid spread and the large number of customers that were in the store and at risk from such selfish actions. Ask the non-masked to put in an order for online pickup if they can't follow the rules, don't let them continue to shop and mingle with your staff and other customers that are thinking of others and doing their part. You're making the environment unsafe for everyone. If this rule doesn't apply, which other rules don't apply? PetSmart apparently does not want my business. read more

I was told I could buy & use a PetSmart gift card to order prescription Advantage MULTI for cats on the PetSmart online website (it's not sold in the stores). Then when the website wasn't working I called the customer service number & they took all my vet's info & said they'd contact my vet to get the scrip. But then they told me they had a "technical issue" processing the gift card (they said they were changing their website at the time and it had "bugs") and it would take them an entire month for their techs to fix the issue. After waiting more than a month I call them back but they are out of stock of the Advantage MULTI. I wait and call them on another day. Then they tell me they have the product in stock, but they will not contact my vet to get the prescription and it must be mailed to them via snail mail because they don't handle things electronically and they refuse to contact any veterinarians directly. My vet (a low cost clinic where I take my rescued cats) does not give paper copies for prescriptions. We are in the 21st century and PetSmart is acting like this is 1995. They took my money for a gift card and then they changed their policy about how I could use that card. Now I understand why Chewy.com is so popular, they know how to treat their customers with efficiency & care, meanwhile using PetSmart for home delivery is like time travelling back to the 20th century. I advise everyone: NEVER USE PETSMART ONLINE and only use Chewy.com. read more

I had an amazing puppy grooming service here. Blandy and Jessica did a fantastic job for my puppy MoMo (including bath and full-body hair cut). I showed them a picture of how I wanted my puppy to look, and Jessica took a picture of that for reference, and asked a few detailed questions. I am super happy about how my little boy look in the end. It was a great experience, and people in general are very friendly. I will definitely come back for the next time! read more

This review is for the grooming services offered. Oof this place is a mess! Every time I've tried to even just schedule an appointment it's been such an issue. This last time I called, looking to do a quick walk in service, a nail trim and teeth brushing (the pawdicure plus) for my 4lb Pomeranian, the first time someone answered, she let me know because they're busy I had to make an appointment, so I'm like okay yeah no problem, and she let me know they had something for next day 5 pm, great can do, and then she asked me to call back in 10 min because they have 10 dogs checking out right now. So I called back, was on hold for 20 minutes, transferred no less than 5 times, each time explaining what I needed, until finally I got a hold of someone who at least was willing to try and help, let her know I had been on hold and transferred, then she let me know no we don't have any appointments available tomorrow at 5, could I come in Sunday? No, I can't, as I will be traveling. At this point, I'm flabbergasted at how long booking a simple appointment has taken, and figured they probably gave the appointment away to someone else while I was being bounced around--she was apologizing and went off into this whole justification about how they "had a crazy day, 10 dogs were here, one of them pooped!" I asked her how long the service would take and she said it would be 10 mins, she could call me again in the morning if someone cancelled, I explained that since I was leaving for a trip, I'd really rather be able to just book appointment as I had tried to and been told by them to do. She then was fed up with me, and just said no. And I'm like gosh, my dog is so precious to me, if we can't even figure out a simple nail filing appointment and apparently the groomers are overworked with too many dogs to handle, how is that safe for any of the people or dogs? At which she abruptly hung up on me. Seems like this place has basic communication issues. This place is in a convenient location for me but Lord we all work too hard to deal with this blatant lack of basic service and manners! I feel badly the employees are in this type of situation where they must act in this way, but at the end of the day my doggie is my responsibility and I have no reason to trust them with her at all. Avoid this place if you can, there are many groomers around where you can be reasonably assured they will care for you and your fur baby like family, this place evidently does not. Based on my experience, I obviously can't speak to their actual grooming services however considering the above I have enough evidence to definitely not try again. I always endeavor to write fair reviews, and tend to keep on the positive 5 star side, so for the sake of the neighborhood community I grew up in, I decided it would be relevant to share this experience. I hope it is helpful to someone else in deciding where they bring their beloved pet and spend their hard-earned money. Take care and good luck! read more

This review is for grooming, I've had a wonderful experience with Blandy she is very sweet girl with my dog. A few months ago I shared with her my issues with not getting a call back from their on-site trainer and she was able to get them to call me back. Finally took the class and everything worked out . She truly went the extra mile for that. When I book in advance I Always try to choose her because she already knows my dog and how nervous she gets when I leave her sight. read more

PetSmart - After her grooming - Pet Training Near Me - Los Angeles, California

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The worst customer service and store manager ever. I had an issue with Sandra groomer nicking my dog's nail too short/uneven drawing blood. The incompetent manager Dagoberto Escobar (asked for card) was not only unsympathetic but flat out rude. Saying "why are you upset, it happens all of the time". He is an imbecile. Do not go here. read more

Nobody came for my curbside pickup order. Why do yall pay for a phone line if calls never get answered?

They don't answer the damn phone and when they do after 5 to 10 minutes they are no help. The line is always crazy long because they never have more than two cashiers. read more

Stopped by today to pick up an online order. Monica "greeted" me from her register by only asking the name the order is under. Once she looked up my order, she started to be confrontational about me not taking over two hours to pick my order. And that my order was not near to be ready. So I did not mind waiting and looking for more items. I waited in line to check out with my additional items, and Monica "helped" me at the register. Not only was she rude the whole time to me, but rude to other customers asking questions on the side. Once I paid she said "Next time over two hours!" Okay Monica, this is why you will get replaced by self checkout. Unpleasant attitude and unpleasant experience. Will most likely do my shopping through Chewy from now on. read more

It's actually 4.2 stars, I find Petsmart to be convenient and efficient. I have used them twice and like the way they communicate with me. I came in early one morning and, one groomer came in with such a sour face and a nasty demeanor, who told me in a nasty way that if my dog were to bite her should would immediately stop the grooming and send him home. She could have warned me in a more diplomatic way, but dealing with people may not be her strong suit, and that is why she works with animals instead of people. read more

This review is for grooming. I've taken my two dogs here several times and I always book with Blandy she's amazing and so patient with my fur babies. Thank you Blandy read more

My wife and I are regular customers of this store but today changed all of that! This store opens at 9am, I arrived at the building at 8:50am and played games on my phone and waited. In between games I looked up at the entrance and noticed the front door of the store were open! These doors have motion sensors and i was surprised to see them open at 8:55am! So I walked into the building and didn't see anyone and while touring,I saw a woman who said "The store is not open, you don't belong here" she could have said [Sir the store is not open yet. Could you wait outside for a minute?]. Parking is not a problem and the store is well stocked and you if you can have my parking spot on the 2nd floor read more

I have two orange tabby 11 year old boys who are my entire world. When they were little they were on Royal Canin which was awesome. After many years they grew tired of the food. So I had to search far & wide for something not only healthy but also tasty. I can't describe to you how much stress it has been trying to find healthy cat food that my boys will eat. It seems like every store has the same basic options (Fancy Feast etc). I was on Uber Eats ordering cat food one day when I accidentally REdiscovered PerSmart. I had a store next to my house close down many years ago & just completely forgot about it. To my surprise this PetSmart had an enormous verity of healthy wet cat food. So I bought $200 of different brands, textures, meats etc and we settled on Royal Canin & Pro Plan. It's been a few weeks & their poops aren't smelly. I can actually see a difference in their attitude. They aren't hungry immediately after finishing eating (like they were with Fancy feast). And I can finally feel good about what I feed my boys because I felt super guilty feeding them the McDonalds of cat food. The store is open till 9pm. They are located in an open mall type structure with plenty of free parking. It's huge, clean, and the staff is super nice. I highly recommend PetSmart. And I'm really grateful I found a health alternative to the crap they've been eating for the last few years. I just wish I had rediscovered it sooner. A can of wet food is $2-$2.5 and I go thru 6-8 cans a day. read more

TRIGGER WARNING GRAPHIC PHOTOS THEY CUT MY DOG! My dog got sent to the hospital after Christopher J cut my dogs vagina while grooming her pictures are attached. He didn't even have the decency to let me know he cut her, and that she bled. I get accidents happen- I would've understood if you talked to me but the way the cut is so bad that it now has puss, and that the invoice was almost $400 pictures also attached that petsmart had to pay for. you said nothing at all to me! (the owner of the dog you injured) is horrible, and unacceptable. I have no other choice to believe you groomed her fast and aggressively. She was done an hour early 9/11/23 6pm- 7:55pm for a full bath, cut, flea and tic shampoo, oh and he forgot to put her the flea drops I paid for until I walked out the door he said "oh wait the drops" not only did you hurt and treat my dog horrible you were just trying to get out of work and injured my dog in the process! She can't speak up for what hurts her, but i can. I understand it was a 6pm appointment at the end of the day but my dog deserves at the very least someone professional to groom her (it's pet smart) , gentleness and kindness. Your mistake cost almost $400. & my pet is still hurting. This is your job, if you can't be gentle and care for others people pets why are you grooming dogs- or around dogs in general. I trusted you you take care of her and groom her now I'm dealing with her having issues urinating and wound on her vagina. You knew you cut her, the cut was big, you could've said something you let me walk out not knowing my pet was hurt! I called to speak to Paul and at first my only option was getting her regroomed with them, and setting up an appointment with their pet hospital. i declined because why would I trust them grooming her ever again after I'm having to take her to the pet hospital because of you? Why would I put my pup through that horrible experience again just to get my money back over your wrong doing? She went in there to get groomed not traumatized it's almost a Week and she's still having issues and they have yet to apologize. My dog was healthy. Thank you Paul for refunding me, im just so angry at Christopher for making my dog feel this way. She would be so scared to go back to you guys. I will never put her in harms way again. Pictures are attached. I'm so mad, and hurt for my pup- 9/16/23 read more

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They did a bath and trimmed my cat's nails but also put nail caps on him. The store was out of supply but they had extras. Got an appointment in one day. Took him in and returned exactly in the time the said. Great groomers. read more

Thank you, PAUL, for outstanding customer service! Extremely helpful and super sweet. Been here many times, but Paul went above and beyond so he really sealed this review. The store is clean, most of the staff are friendly. Usually able to go in and out fairly quickly while finding everything I need. I dig the coupons they send every so often, so join the club. It's worth it. Happy kitties, happy life! read more

My husband took my dog to the groomers and when I went to pick him up I was in utter shock in how bad it looked. It was requested from my husband to cut his hair pretty short but I hated the fact that I paid $86, that was a holiday package included in the amount, that they didn't even taper or even out his legs and neck to the rest of his body... The back of his head is apparently shaved across. Where is the taper? How is this okay? In the holiday package, paw pads are supposed to be trimmed or cut at least, but nope... they weren't touched. I'm disappointed in this cut because I don't see how they would ever let a dog walk out like this. I don't mind spending money if it's worth it, but this will def be my first and last time. read more

PetSmart - Unprofessional. Neckline is buzzed and not tapered. First and last time not worth $86 - Pet Training Near Me - Los Angeles, California

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This PetSmart was my go to place to get my dog groomed, but unfortunately I had to switch to another place recently. I kept on getting cancelled and rescheduled by one groomer, I'm honestly just over it. They did a great job when they were able to, but a last minute, same day cancellation after a string of cancellations over a two year period. Sigh. The store is very clean and the staff are friendly. Unfortunately I'll just go to another place to get my dog groomed. Also, this location does not have doggy day care/boarding, so that's also a negative as well. read more

Was called for a job interview but it turns out when I arrived, management had no idea why I was there and they didn't have the position I was applying for. read more

I've taken my dogs here before for grooming and had good experiences with Mary and Cristy. Today was the worst experience the a rep contacted me two & a half hours after I dropped my dog off to let me know that my dog was ready but had a little incident where he pooped I said no worries I'll come and pick him up - I got there and he had poop smeared all over his butt -they didn't offer to provide any wipes or wash him off before we took him - in fact , he was dirtier than when I brought him in - it's very strange too because they expected me to pay for his grooming service when he as dirty. I have reported the incident with corporate and they are reviewing it - I would beware in bringing your dog here for grooming , our dog was traumatized and was shaking for hours after we left this Petsmart read more

I had to do a shop order at this location, but if it wasn't for the outstanding customer service I received from Ashley and her co-worker that was cashiering at the time, I would have been late completing the order and I would have missed my appointment. So, I just wanted to say thank and I appreciate the help from the staff that worked 4/11/2024 around 1:20p.m read more

This place is the worst, If you do a pick up order you will have to wait hours, and none of the employees are working inside the store just hanging around doing nothing while my order os just there sitting waiting till they want to fillfill my order. Stay away read more

Sandra is an outstanding groomer. She gave my elderly German Shepherd a bath with Furminator, and cleaned her ears. My dog is anxious but Sandra took the time to establish a relationship with her and noticed things like hip discomfort which she corrected by putting a towel under my dog's hips, and hot spots, which she informed me about. Very good communication. read more

This PetSmart is my go to for my dog Baby. Well stocked on everything on kibble, raw mixers, cat food, toppers, clothing, harnesses, bedding. I love the convenience of having everything in one store, from his groomer Efren, who is so good with him, I trust Efren with Baby who is a 100lb lab mix dog, who is also a puller, however, I trust baby in his hands. The staff in PetSmart are all great help, you're always greeted when walking in. There's always someone on the floor if you have any questions in a specific food for your food baby or other specifics. Banfield is also accessible for making your pet vet appointments a breeze, so you have a Vegetarian, groomers, food, and other things needed all in one place. I truly enjoy taking the drive over to this PetSmart and my dog also loved going for his grooming sessions. Paw approved! read more

I was treated passive aggressively during my interaction with Priscilla P. in the Grooming Dept at the 4550 W. Pico Blvd location. On 8/21, Monday afternoon, I was told I had to reschedule my dog's grooming appointment due to me being 15 min late. That was no problem, I proceeded to ask for her earliest availability this week as I had just went on the website not even an hour ago, while sitting in traffic to double check their openings (in the event we didn't make it to this appointment on time). I noticed there was 14 openings Tuesday, 16 wed, 14 thurs, and 20 Friday. That's almost 60 openings available for the rest of this week. (I have a screenshot and internet history to prove I was on the site and confirmed their future openings). Well despite seeing that, Priscilla informed me that there wasn't any openings this week or next and I would have to wait. I told her I had just seen there was openings and proceeded to search on my phone to show her, and as I was going through my phone I seen her go to the computer and make a few clicks. Minutes later the website is showing that you all are booked up for the rest of the month.This made me uncomfortable as I had just seen there was almost 60 openings not even an hour ago, but she deliberately closed all of the books in efforts to refuse servicing me. I double checked this morning and seen that those very exact dates she told me were unavailable are now back open. I spoke with the store manager Paul about the matter but he minimized my concerns and continued to emphasize that Priscilla is new and he is giving her the benefit of the doubt. I'm not sure if it was a system glitch or what but as the only Black woman in the store, and based on our interaction the entire time I was there I truly believe this interaction was racially motivated and am being encouraged to seek legal counsel in representing me in a case on this situation, as well as a publicist to assist me in getting this story out to the masses. Other Black civilians need to be aware that this is the experience they should expect. read more

Not lgbt friendly The whole process was extremely unnecessary. I came in for a grooming appointment early and doors were locked and no one specified that I had to open the sliding doors myself when my hands were full. After leaving my grooming appointment, no one specified that I had to pay online and I was waiting at. Then the extremely rude big boy or girl working the front (CASHIER 736352) gave us attitude and made us extremely heated in the morning and said that we had ti wait until 10 to check out when clearly no one communicated with us. She/he was refusing to help us and and ended up checking us out because she wanted us gone. She/he had a friend with her behind the counter, someone who clearly was not working there and was choosing to ignore us. There was clearly homophobic tendencies and I felt extremely unsafe and unwanted. This office needs culture coaching and BETTER COMMUNICATION. Although we loved the woman to groomed our dog, we will not be back. NOT LGBT FRIENDLY. read more

Just got my pup back from getting her grooming services and am highly upset with the way her nails were clipped. horribly. Her nails are cut unevenly AND WAY TOO SHORT causing a lot of bleeding. She is in a bit of pain yet I do not recommend taking your fur to this location. Pet smart I am unhappy with the service that was provided today. read more

Avoid at all costs unless you like being treated like your business doesn't matter. The buck stops nowhere. The manager is an incompetent, rude girl who smirks, mocks and gets snarky even when admittedly SHE is the one who gives you the wrong information! She has a lot of nerve. Cashiers have always been polite at this neighborhood, conveniently located branch that side will NEVER shop at again. I'll include a copy of my rental agreement fir t carpet shampooer. Can anyone tell what time it is due back to the store? I don't think so. I CALLED the hack of a manager who was so smart on the phone insisting multiple times that 3:15pm was the right time to return it. When I arrived, she repeated 3:15 was the right time and I was there at 3! No problem right? Except then she says that "actually, 3:15 is another customer". This woman should cherimoya not be a manager. I would argue that she shouldn't work with the public at large. She sneakily insisted that the 10:40am return time was easy to see and it should not matter that she TOLD me 3:15 on the phone. There is no need to say more. She and her mocking tone will definitely spread the rudeness around and eventually be seen fir the troublemaker she truly is. Promote the nice cashier who knows how to treat a customer, will ya? And perhaps hire people who write legibly and do not mock and fight with customers. I didn't receive my $30 deposit. I will be demanding it back...in the mail and NOT in the form of a store credit. Not smart to hire people unfit to settle the disputes THEY themselves create! read more

PetSmart - My illegible carpet rental receipt. The manager insisted it WAS legible because guess who wrote it up? - Pet Training Near Me - Los Angeles, California

Wow this PetSmart has a great selection of fish! Vania helped me with the Panda Cories. I'm so glad I came here. She took the time to go over my tank size, cycling the tank and food selection since they are carnivores so like brine shrimp and blood worms. Highly recommend this location! Plus large free parking lot which is a huge plus in Wes read more

PetSmart - School of Panda Cory - Pet Training Near Me - Los Angeles, California

I took my cat here to get groomed "Yolanda" was the groomer she is inexperienced and needs more training she was very aggressive handling my cat as well. Very Disappointing!! read more

Just got home disappointed and empty-handed. We selected fish and pushed the help button 5 minutes too late. The employee informed us that he had closed 5 minutes ago, still within store hours, and then proceeded to lecture me to plan ahead next time. I would like to offer some advice too. The only difference between online stores and physical stores is customer service. Friendly service always wins. Sadly, my experience was the contrary. The purchase of pets also requires supplies and food for a lifetime of a pet. Building long loyal customers should be of importance. I was trying to make a nice memory for my daughter and I. I will have to try elsewhere. read more

I took my Shih Tzu in for a bath and cut and Jessica R did an AMAZING job! Even on a very busy afternoon, the grooming salon staff helped us promptly and we did not have to wait very long. Jessica did a great job at explaining the different types of coat lengths and cuts. My dog looked amazing and we are very happy. We will definitely be bringing him here again! Thank you grooming salon for your kindness and effectiveness on a busy day! read more

I went to make an appointment to have my dog groom and I was put aside when I was next in line. She would take the appointment and just put me aside. Very bad service. I have been a loyal costumer there and I am not sure if I would like to go there again. read more

Worst pet smart in LA. 30+ minute line every time you go in with employees working at a snail's pace. Can't wait for these places to close and become online only. read more

First time i've ever felt insulted and disrespected. My wife and I were trying to buy a couple of redeye tetras when one of their staff named Josh assisted us. I asked him to catch all the redeye tetras since there were only 5 left. There were also other species of tetras in the same tank where the red eye tetra was like the glow light tetra, black neon tetra, buenos aires tetra and a white skirt tetra. At the bottom of that tank there were two labels. One was white skirt tetra and the other was for redeye tetra. When he started catching the fish he caught a buenos aires and placed it in a bag. I told him it was a different fish. He sarcastically responded it is the same fish sir. I said no it wasn't. If you check the eye its not red. He replied "you should've told me you want the red eyed fish". He placed the buenos aires back in the tank then he started catching them again. First fish in the bag was correct. Second one was the glow light. I told him it was a different fish so i said I will just cancel my order so I won't waste his time. He was laughing at me and stated there were only two species of tetra and they were both in the tank. The white skirt and the redeye tetra. Maybe he notice the labels underneath the tank(two labels). I told him maybe he shouldn't be working in the fish section due to his lack of knowledge identifying fish. Then he asked me what kind of work do I do. I didn't think it was related to me buying a red eye so i just walked away and didn't want to start an argument. As i was walking away he shouted "yeah just walk away, keep going" I didn't know the standard for hiring customer service workers by petsmart was so low. Or maybe it was just a long tiring day for him? Regardless, i think this store deserves a 1 star. I was going to complaint to his manager per Josh's suggestion but the 15-20 people line was so long I didn't want to bother the manager and the people in line. read more

I've gone to the groomers multiple times and never really had an issue but this one time. I brought my cat in and waited two hours as usual and maybe just under two hours, she calls me twice to come pick up my cat. And once I got there, she handed me back my cat wet on the bottom all along her stomach. And said she couldn't get to that area? Then asked if I wanted to put her back in the dryer, but it would take another 30 minutes. Now here's the issue. My cat has very long hair when it gets wet it gets matted and nodded and all I came in for was her to get brushed washed, and nails clipped she didn't get a haircut or anything crazy. Which is why this seems like this shouldn't have even happened. What I would have liked is if she called me once she was actually done not halfway done because she had other cats to get done with so she just half did the job and moved to her next animal. I wouldn't have minded, waiting even four hours but to call me twice and make me come get my cat when she's not even actually done is the issue. I don't live close by so for me to go back-and-forth isn't easy enough as it seems. And then to ask me if I wanna wait longer so she can actually finish what was the only reason I came in lol now I have to get out all of the knots out of her hair again because I just paid $70 for somebody else to do it but gave me a bigger issue now, so thanks read more

Dead bird found in enclosure. I went to buy cat food on my way home from work and when I found the dead bird I told a worker(blonde hair, glasses). Her response was to give me attitude, roll her eyes, and say "cool thanks" as she walked away... what the hell??? Clearly they don't care about the animals here and they shouldn't be allowed to sell them. There were no water bowls in any of the birds enclosures.... And imagine if I child had found the dead bird. Needless to say I'll be sticking to my local pet food stores from now on. read more

PetSmart - Pet Training Near Me - Los Angeles, California

To be clear, this review is not for the groomers or for the people at the front desk, both of which we've never had any bad experiences with. This PetSmart is wonderful save for one very important thing. This review is mainly for Catmandoo, the pet adoption company that frequently finds new homes for puppies, cats, and unwanted animals and sets up at this PetSmart. My girlfriend and I were just hanging out at the PetSmart, not really interested or set on adopting a puppy. My girlfriend wanted to adopt this small black puppy but I wasn't sure. Since I wasn't sure, a "nice" lady who was "helping us out" convinced us that there is a trial period for adopting to see if the dog would fit in our home environment--she made it seem like it was NO RISK at all and that we would be refunded in full if things weren't to work out or if there was an emergency. We kept the puppy at our apartment and had an emergency because the dog barked so loud that the neighbors called the cops so there was no way we could keep the puppy. So we messaged the company and they were more than happy to take the dog back. The next part is where it gets sketchy. When we dropped the dog off (at some random parking lot next to Vons) was when she dropped the bombshell (AFTER WE HANDED HER THE PUPPY). She said : "that's the thing, we can't refund you the money (350 dollars) because you didn't take care of the dog for two weeks and it's not fair to the dog". This came as complete surprise to us because the whole time they didn't tell us this seemingly VERY IMPORTANT clause in the agreement even once nor did they express to us that we wouldn't get our money back for any reason. This led me to conclude that Catmandoo may have done this to other adopters as well--this seemed like a systematic SCAM or hoax they use to make money at the expense of the animals (and adopters). My guess is that may even target dogs that will end up right back with them and are unadoptable/unmanageable, which also leads me to believe that they may be abusing these dogs while in their care in order to make more and more money. PetSmart should shut this operation down because it is sullying their name and they are supporting a system that takes advantage of innocent animals and pet adopters. I would love to have them banned from this PetSmart, also from animal handling in general, and due to my first-hand experience as an adopter, I'm reporting them to animal cruelty task force after I write this review. read more

The employees here are very helpful. As a new dog owner, they were so helpful with advice and have a generous return policy, which I really appreciated because I wasn't sure exactly what I needed or what my dog would like. You can return most things within 60 days. Plenty of parking here in this complex. read more