Yesterday I stopped by Philz Coffee downtown Burlingame to try their new seasonal Salted Butterscotch drink. The place was busy when I went, so service was a little slow, but honestly that's kinda expected during busy hours. I appreciated that they have wifi and plenty of people were working there, including me. The coffee was, hmm good ?!? I mean I personally didn't really get much of the "salted" flavor from it, just sweetness. But anyway, this is still a great place to work or catch up with friends. read more

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Coffee is good but they do not have the ability to get the food orders ready at the designated time. I used to order their bagels and chocolate croissants regularly but when they say order ready by a specific time, do they mean the coffee only or the entire order? The coffee is always right on time but the food requires several reminders. Today, my order was supposed to be ready at 7am. The coffee was there but the burrito and chocolate croissant were not yet. I checked with the barista at pick up. She had tons of coffee to make. The barista told the cashier who passed by regarding the burrito but the cashier disregarded her and continued grinding beans for the fireman or whatever she was doing. I checked a second time at 7:04am with the barista. The barista went over to put the burritos a minute or two later and when the cashier was done grinding the beans, she went over to take it out of the warmer. The time I left the store was 7:08am. This happened the last 5x we ordered food there. I understand the mornings are busy but people pick up according to the mobile order ready time on the app . Being late once or twice is understandable but consistently late means there is a pattern. I should just stick with the coffee only with no food. I hate to bother the barista multiple times. Service needs to be better. read more

Good location: accessible & quiet / pleasant. Wait times can be extensive - plan accordingly. Drinks can be inconsistent week-to-week, depending on who makes it. Perhaps a standardization retraining is in order? The bacon & egg breakfast burrito should be called the potato burrito with some egg. read more

We've been loyal Philz fans for years, and we've visited the Burlingame location more times than I can count. We usually order through the app because the counter service tends to be slower, but the drinks are consistently good... until this visit. We came in to pick up a hot drink, and the barista said, "Let me know if you need any adjustment." Well, the drink was iced. We let her know, and got nothing back. No "oh sorry," no acknowledgment, not even a word. Just a blank stare, she took the cup, and eventually placed a replacement on the counter with a silent nod. That's it. No communication, no courtesy, no basic customer service. The sticker said "made with love by Isabelle," but the experience felt like the exact opposite. We love Philz, but this was easily the worst service we've had at this location. Hoping it was just an off day, because this isn't the standard we expect from Philz. read more

Jillian knows how to make tf outta a coffee! Best barista philz has ever had. About once a week I get to have a coffee on my days off and I'm always hoping I see the name Jillian on it. Both my husband and I agree she knows how to make a great coffee. She needs to teach the others how to do it like her, better yet, make her the manger. She needs her own coffee shop. They should just rename it Jillian's coffee shop because at this point I don't know if even philz can do it like her LOL! read more

What a cool location!!! Upon entering, I felt like I had stepped into a local one-off coffee shop and not a one with multiple locations. For openers, the music was good and the volume at an acceptable level that allowed for having conversation without screaming. I'm sure anyone attempting to work while here appreciates the volume level. Seating consists of the typical coffee shop table/chair setups and additionally, there is comfy sofa perfect for reading. Service was superb! The barista's were super friendly and receptive to small talk. I was greeted immediately upon entering, placed my order and within the typical Philz wait time my freshly brewed cup of coffee was ready. My go to continues to be Philtered Soul...what an amazing blend. Whether grabbing a cup and walking through the area or staying there to enjoy your beverage, this location is a perfect compliment to this part of Burlingame. read more

Daughter loves this place Now I know why Rose Iced Coffee an assortment of yummy desserts and the coffee its very special tastes fresh and bold but not bitter wish i could duplicate this at home!!!! read more

Philz Coffee - Coffee & Tea Near Me - Burlingame, California

Love this Phil'z location! Located just around the corner from Burlingame Ave, this spot is almost always poppin'. For those who haven't been, you order with a person at a counter, then wait for your drink to be made. They don't do fancy lattes or anything here, just classic pour over style coffee. The differences come in the flavor notes in the bean blend(s) you choose. You can also mix more than one blend -- my favorite combo is the Philtered Soul & Tesora! You also get to select your "sweet and creaminess" levels. They have a few milk alternatives, as well as sugar alternatives like honey. SEATING; Inside along the pick-up counter, they only have a couple small tables and a couch that is often used for people to wait for their order. There are a few more tables and some window seating up front by the door and register. Outside, there are three longer tables and chairs to enjoy your coffee and people watch. They are big enough to accommodate groups of 4-6, or a couple smaller groups sharing. COFFEE: They have all the standard options for the Phil'z menu, plus new and seasonal items. They sell bags of coffee grounds and mugs as well, so you can enjoy it at home. You can get most drinks hot or iced, and they even have some fun "Featured Creations" such as the Iced Mint Mojito, Gingersnap, Iced Coffee Rosé, and Cold Brew. They also sell large bottles of their cold brew to take to-go. We've had them in our fridge on several occasions over the years! FOOD: They have a variety of pastries and sweets, along with more hearty options such as burritos and fancy toasts! I've tried many of their food items, and never been disappointed. SERVICE: Everybody I've ever interacted with has been very friendly. The people behind the bar making the coffee work super hard, yet always want to make sure your order is to your liking. The pour over style can take longer than what people are used to, so be patient, especially if it's busy. OVERALL: This is a great spot to grab some coffee and hang, or take your cup for a stroll up and down Burlingame Ave for some quality people (and dog!) watching. They also have an App that you can use to order ahead and have your coffee ready when you arrive! Shout out to the awesome staff here, I look forward to my visits each time! IG: @bbnem.eats read more

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The cashier was rude and kept checking his phone in the middle of my order? So stuck up. Coffee was good though just terrible customer service read more

Shout out to the hard working lovely people at Philz Burlingame! I don't know how I'd get through the day without your Mocha Tesoras. Keep up the good work :) read more

One of my favorite coffee places from the Bay Area. Really enjoy this location for taking a stroll through downtown Burlingame. this particular location has some limited, indoor seating, but also some outdoor tables. Free WiFi and bathroom with baby changing table. My go to drink: iced mint Mojito (half oat milk, half creamy, keep it sweet). read more

Philz Coffee - Coffee & Tea Near Me - Burlingame, California

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Usually this place does a good coffee. Not sure what happened today. I ordered the Philtered Soul (hot). The coffee tasted bitter like it was a day old coffee. But it also had an "oil swirl" in the coffee itself. read more

Philz Coffee - It was definitely not "made with love" - Coffee & Tea Near Me - Burlingame, California

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Great local spot! Way better than Starbucks! That's all I gotta say! I definitely recommend if you're new to visiting!

I guess it's my fault for not knowing how Phil's works but I wanted a latte or similar to a latte. I ended up getting my order finished (literally took over 20 mins for the to make two coffees) and one of them was wrong. When I asked the barista to fix the order I was met with annoyance. Other Phil's locations are a lot better avoid this one like the plague. read more

I don't mind spending a few more dollars and waiting longer for a good coffee. Philz makes each cup to order and they are good at customizing. I'm usually in a hurry or impatient and get a fast to go drink but sometimes I like to get something better and relax. Good place to hang out. read more

Philz Coffee - Coffee & Tea Near Me - Burlingame, California

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The all-women staff this Wednesday morning did not disappoint! Our three iced coffees were perfectly made: strong coffee, correct levels of cream and sugar, properly iced. In addition, the warmed cardamom squiggle, which is much like a kouign aman with flakey buttery layers of pastry, but less dense and with cardamom sugar on the outside, was DELICIOUS. I ordered a second one before we left! The #1 thing that ruins a Philz coffee for me is when the chilling process/ice is not done right, and the whole drink is watered down. The Burlingame Philz did not have that problem! I hope that everyone at this location makes such high quality drinks as the woman who made ours (the barista's name gets printed on the cup if you order through the app, but we ordered in person, and I didn't catch her name). read more

Had the honey haze iced coffee for the first time and it was pretty good. This place doesn't accept cash so I'm not sure if that's at all Philz or just this one. WiFi is free course. read more

(Ryan Reynolds voiceover) The vibe is fab Philz hidden in plain sight off of Burlingame in Burlingame. Bianca warmly greeted me! I was in dire medical need of cyclic AMP and had to replenish my phosphodiesterase inhibitors as many of you already know. When I'm topped off, anything is possible! Isn't that right, ladies? Back to the review...the young lady expertly recommended the Ecstatic Iced Coffee. Large, Light Cream, Light Oat Milk aka Bianca's Way. It is the perfect drink for the sweltering 86° summer heat outside. The Pesto Chicken Sandwich without the sandwich as we do it in LA was absolutely delish. Would order everything again! Much thanks, Bianca! Woohoo! read more

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I love Philz I have the app Every morning when I am in town I go to Philz Rich deep coffee served to your liking I feel that it is considered to be a strong coffee. But, there are many options to help with your choice My personal favorite coffee place Locations all over the BayArea Enjoy!! read more

I stopped in at 4:55 p.m. on a Wednesday. The front door was open, there were still customers inside? and there was a customer who had just ordered and was still waiting for his drink at. At 4:57pm someone finally approached me and told me they are taking any more orders, which was unfortunate and frustrating because they don't close until 5:00pm. I like to support the smaller guys but I'm just saying Starbucks would never treat me like that.. read more

I try to avoid chain coffee shop but wanted to try this locals' favorite as so many people raves about it. Unfortunately, it didn't meet my expectations. I was disappointed to learn that they didn't offer any espresso drinks, only various types of drip coffee. The atmosphere and decor of the place were not my cup of tea plus parking in downtown Burlingame is a hassle. While the coffee itself was decent, it wasn't anything exceptional that would justify returning. I found myself longing for something more sophisticated and creative, but alas, it was not to be. While it might be a decent option for drip coffee, I wouldn't recommend it to anyone looking for a broader range of coffee options or an elevated coffee experience the lack of espresso options really made the delicious for me. read more

Philz Coffee - Menu - Coffee & Tea Near Me - Burlingame, California

Philz coffee is so awesome, neat, clean, and a great verity for anytime of the day! Nice seating, good customer service. Very convenient for your morning coffee read more

I stopped by around 6 AM to pick up a mobile order for my coworkers and me. My drinks were already on the counter, so I asked the barista, Nora for a tray and stickers to carry them with the food. She ignored me for a bit, then placed the tray on the opposite side of the bar from where I was standing... When I asked again for the stickers, Nora twice snapped "right there" without explaining, even though they had fallen onto the far side of the counter and then continued to work. I told her I knew she was busy but I didn't appreciate the attitude, Nora snapped that she was sick and was cursing. This is completely unacceptable. Being sick is not an excuse to treat customers rudely--stay home if you can't be professional. I've been a loyal customer for years, but the company's standards seem to be slipping fast if this is the level of service being allowed. Nora I hope your morning got better, you seemed pretty miserable. read more

Suffered from the same thing everyone else has been complaining about at this location. Poor customer service with long wait times and not enough staff. Also, it's impossible to get napkins here for some reason. Got my mint mojito and it was bland and the two pastries I got were super cold like they were refrigerated or something. Not a good Philz experience. read more

Philz Coffee - Coffee & Tea Near Me - Burlingame, California

Yet ANOTHER review for Philz? You're damn right. Of all of the Philz outposts that I've been to thus far, this one actually reminds me of their original location (RIP) the most. By comparison, the size of the place is somewhat similar (just a handful of tables inside, though with a parklet out front) and even the overall vibe feels rather familiar. Between the couch facing the baristas and the random artwork on the walls, it has the same sort of homely, coziness to it, but with more modern touches. For that reason alone, this location wins some points. Despite how relatively small this Philz is though, it's surprising that it's never been all that busy the times I've stopped in. Most recently, on a random Friday afternoon, one a couple of their tables were occupied and there was just one person ahead of us ordering at the register. To be fair, about a half dozen folks streamed in almost immediately after us, but still - felt quite nice being able to walk right in and order. Mire significantly, it was nice to be able to get a seat so easily, regardless of the fact that we weren't actually staying or very long. Considering the number of times I've been to Philz over the years, you'd think I've tried a bunch of their drinks...but you'd be mistaken. Rather, every time I come here, it's hard for me to deviate from my usual rotation of favorites - Tesora, Mocha Tesora, Gingersnap, and, of course, their signature Mint Mojito. I've had all but the Gingersnap here and my drinks have always been good - never too sweet nor too creamy. The only thing that's relatively less appealing about this Philz is, ironically enough, its location. Despite how much I absolutely adore Burlingame Ave, snagging a space here isn't always the easiest (fine at times, awful at others). As such, making a quick stop to pick up a drink isn't always feasible, but it's far better than trying to do the same at any of their SF locations. Plus, it helps that the lines here have never been all that long. Sigh...I just wish this one was closer to me! read more

Philz has always been one of my favorite coffee shops and I've only been to this location a handful of times. Today when I went in, the guy who made my drink didn't ask me to let me know if I liked it before leaving to make alterations which they always have in the past. My drink didn't taste like it normally does but I didn't want to go back to have any changes made. The Cinnamon Toast Crunch from the secret menu is usually my favorite and I've been ordering it ever since I heard about it read more

I love Philz - i used to live across the street from one and now this is the closest one to me! I always order using the app, so the reviews about poor customer service are things I haven't experienced. I just order and pick-up and it hasn't been a problem. My orders are: 1. Iced Philtered Soul - sweet/creamy (for hot days) 2. Mint Mojito - sweet/creamy (for cheat days) 3. Tesora or Philtered Soul - medium/medium (for cold days) Love the coffee and their breakfast burritos are pretty yummy too! read more

Highly highly recommend you order on the app! This Philz was bustling on a Sunday at 9am so I imagine the in-person orders take awhile. We ordered 2 Mint Mojitos and they were yummy. We had ordered a medium and a large, and they accidentally gave us 2 mediums instead. Once I let the barista know, they were quick to fix the mistake. read more

The printer is really good. The baristas are very nice. The temp is perfect. It is a really cute location. It makes me feel awesome.

My first time to visit this coffee place . I like their outdoor sitting area, brown wood tables with yellow chairs. But the sitting area is kind of tight. We ordered Iced mint Mojito, Iced Gingersnap and Iced mocha tesora. Among the three I like the gingersnap the best, as it had strong ginger flavor which had prefect match with the coffee. read more

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Avoid any expectations. Always. It was my first visit to Philz coffee and when I saw their menu, I thought for a long time about what I wanted to try because all the options looked tantalizing. Eventually, I opted for the cold ginger coffee (and yes, I know that spices look better when they are warmed up, but, based on the Philz menu, you are advised to try the cold version, which I did). It turned out that the cinnamon, nutmeg, and cloves were floating among the ice cubes and didn't give the drink any of the gingerbread flavor you usually choose this drink for. I was a little frustrated, but was satisfied with a warm Poppy Lemon Slice, which I shared with my boyfriend because he was left negatively impressed with their burrito. That little thing with the paper stuck on it costs 7$, are you kidding? I can evaluate the concept of the place, the taste of the coffee, but I don't think I would prefer this place over others next time. read more

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I've been an OG Philz coffee lover since the first location in the mission! This is by far my favorite location! The people here are absolutely amazing! I always looks forward to seeing my favorite baristas in the am! Always makes my morning! Can we also talk about how delicious the new Iced Vanilla Date Delight is!! 10000 Stars for Philz Burlingame! read more

Philz Coffee - Iced Vanilla Date Delight - Coffee & Tea Near Me - Burlingame, California

Came in to pick up my coffee and when I grabbed it, it spilled everywhere because the lid was partially placed on top. The barista just stood there and I had to ask for a new lid. Mind you I ordered iced and somehow they gave me hot and it burned my hand. I guess properly placing a lid on their cups is just too much work for them now. read more

Still my favorite coffee in the Bay Area. I haven't been here since Feb of 2020 and I've missed it. This location is cozy, and the fast and friendly service was as I remembered it. With the rain and my mask, it took me a bit to find where to get in line to place my order (wearing glasses is even more fun these days!), but the young lady at the counter and the man behind me were both patient while I cleaned and dried them so I could see again. My coffee was perfect -- especially since it was cold and starting to rain -- with strong flavor and just-right temperature. Totally worth the detour on my way from the airport to my hotel. read more

Philz Coffee - Festive - Coffee & Tea Near Me - Burlingame, California

Whenever I spend the day working in Burlingame, this is always my first spot to stop for the always delicious Iced Coffee Rose, house way, sweet and creamy! I honestly I'm not the biggest coffee fan, but when it comes to the iced coffee rose, it's the only thing on the menu I order. Normally I drink all my drinks super fast, but something about this drink where I seem to drink it slow and enjoy and the sweet and creamy goodness. Not sure what's in it, but it's the only $6 coffee and don't think twice about ordering. If you are on a time crunch, ordering online for pickup is the most efficient way, but I typically just order in-person because I gotta scope out whether or not there are outdoor seats available. They have 3 long wooden tables and an outdoor parklet area with 4 tables to enjoy your beverage. The wifi is strong enough, even outside, and which makes this location a perfect spot for me for remote work. If inside is more your vibe, masks are required, but they have plenty of small tables available. The staff here is always pleasant to chat with me and they pump out drinks very quick. Maybe one day I'll try something different, but for now it's rose all day! read more

Pro tip: Open crazy early. I heard if it's someone's first time at Philz, they offer a free drink so it's nice to bring out-of-towners here, but of course when I did it, they said they didn't do that.... Highlights: Cute interior with some good seating. Almond Croissant was pretty good. Lowlights: The guy working the register wasn't very friendly and seemed annoyed when I was asking what certain pastries were. Thankfully one of the female workers came to his rescue and she was a gem. read more

Philz Coffee - Almond Croissant - Coffee & Tea Near Me - Burlingame, California

Quick take: A lot of traffic This location has a lot of traffic. I usually come here on my days off work. I can't come here if I am in a hurry. It takes a really long time to fill the orders. When it comes to taste the drinks are just as good as the RWC location. Current favorite is an iced Honey Haze. read more

Pour over coffee. many options. Nice vibe. Good to work from here. Service is great

This location is probably the best out of the ones I visit regularly. They are always consistent with the quality and flavor. My drink is usually ready for pick up when I arrive. The staff is quick to check in with you on what you ordered right when you walk through the door. read more

I loveeee Philz..except for this location. They're always SUPER slow and their customer service sucks - rude and always having side convos. Especially the one at the front with the eyebrows. read more