Ken and team made my visit exceptional. She is engaging, charismatic, and clearly very knowledgeable about the business and people. My order was handled quickly and efficiently, but what truly stood out was her kindness and genuine care. She created a welcoming experience that made my day better. Thank you, Ken! read more

Their menus are special, and it does want us to go back time to time. They serve something unique than other coffee shops!

Hello, I would like to clarify that I have no issue with Philz Coffee as a company or with its products. I enjoy your coffee and visit your locations regularly. Unfortunately, my experience at the Castro location today was disappointing because of the way I was treated by a staff member. On 05/25/2026 at approximately 5:25 PM (the store closes at 6:00 PM), I came in intending to use the restroom. Out of courtesy, I ordered a coffee because I did not want to use the facilities without making a purchase. The restroom was occupied, and while I was waiting, a staff member entered and cleaned the floor. About a minute later, when the restroom became available, I politely asked whether I could use it. The employee responded, "Didn't you see that I just cleaned it? It's already closed." I chose not to argue or make a scene in the store. However, I would like to share this feedback here. If the staff member who was involved happens to read this, I would encourage them to show a little more empathy and courtesy toward customers. A polite explanation would have been appreciated and would have made the interaction feel much more respectful. Thank you, and I wish the team continued success. read more

Amazing atmosphere for studying! Lots of charging outlet availability, different seating areas, and great coffee! Easy to customize drinks and service is very fast! read more

Philz Coffee - Coffee & Tea Near Me - San Francisco, California

Stopped into here on a Thursday afternoon stroll down the Castro. I really just needed a washroom (and they have a clean gender neutral one!) but wanted to order something. Got the Ginger snap drink with decaf coffee, it was delicious. Staff were awesome! Not a ton of seating but I would work on my laptop from here. read more

Philz Coffee - Ginger snap with decaf beside dog treats - Coffee & Tea Near Me - San Francisco, California

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One of the popular coffee shops around the Bay Area for their different flavored coffees, they have some mixed specialized drinks but usually it's the coffee you choose and you decide how much cream and sugar you like. I don't like my drinks as sweet and creamy so I usually as for less. I go for the Philtered Soul or Mocha Tesora. My younger years everyone would get the Iced Mint Mojito and that would get me wired. There's both indoor and some outdoor seating here, very nice and cozy inside. There's street parking and service is great! When you get your drink they call out your name and you can try it to adjust your sweetness to your liking! read more

Philz Coffee - Menu - Coffee & Tea Near Me - San Francisco, California

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On August 10th, 2005, I experienced one of the most unprofessional and openly racist encounters I have ever had in a coffee shop. I ordered an Iced Mocha Tesoro. Instead of preparing it correctly, the barista -- a white woman in a black jacket -- handed me a hot Mocha Tesoro with a few ice cubes tossed on top, as though it were some sort of joke. When I pointed out that it was wrong, she laughed in my face and walked away. As a person of color, I could not interpret this behavior as anything other than dismissive and racially charged. To be laughed at for simply asking for the correct drink is not "quirky service" -- it's blatant disrespect. And what made the situation even worse: no manager or staff member stepped in to correct it. The silence was telling. Philz Coffee, if this is how you allow your brand to be represented -- employees mocking and humiliating customers of color -- then you have a much deeper cultural problem than one drink. This location demonstrated a total lack of professionalism, accountability, and basic human decency. Verdict: Very racist encounter. Very poor management. I do not recommend anyone spend their money at this location until Philz Coffee addresses these failures seriously. read more

If you're from SF or the bay and you still haven't tried Philz yet,...well, I really can't help you there as you've probably been living under a rock. Unless you're allergic to coffee or caffeine, Philz coffee is a staple of the bay and really the best of the best, even with all the hot new trendy coffee shops in town. I admit, I'm actually a Peet's girl. Hey! They have a really great plant-based/vegan menu and offer vegan breakfast options! But I recently came specifically to this Philz location the other week to take my family from out of town and it affirms my opinion that Philz is still a great solid choice after all these years. They always have fun seasonal drinks to choose from or try the classic Mint Mojito. The baristas are super friendly and cheerful, and bring a close community feeling to this location as they are familiar with all the regulars. This location is decked out in rainbows and has tons of Pride, which I absolutely love. Tons of artwork from local queer artists are featured and available to buy! read more

Philz Coffee - Mint mojito - Coffee & Tea Near Me - San Francisco, California

Like all of the Philz I've been to, this one is great! The baristas are super nice and always ask how you like your drink. This one also has pretty numerous seating options so a good place to work for a bit. LOL I also appreciate that they let you know ahead of time that there are no pumpkin drinks up front. It did give me pause but they still have some good fall options read more

Even though I informed the store manager of an employee who had been rude to me and that I would not communicate with that young, disrespectful employee again, either the manager did not notify the employee of this or he disregarded her just as he had been disrespectful to me, for he tried twice a week later to bait me as I was going to, and then from the bathroom. Of course his manager was not present. Very immature. read more

The coffee was so tasty and the food looked so amazing the ambiance is inviting and the service was thoughtful and helpful and inviting. They gave a wide variety of breakfast food and pastries the local art is refreshing read more

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Fabulous coffee shop in the heart of the castro. Super friendly baristas. One even watches vanderpump rules!! Ambiance is cozy and quiet. Good coffee options. Yum!! read more

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This was my first Philz location I visited, and it's my favorite! As an out of towner, the ordering system/the menu at Philz can be kind of confusing. They don't do lattes, just pour overs. However, how you order your drinks can end up latte-like. The Castro employees are the most patient, and also helped explain how I can try to recreate my favorites at home. While I'd love to visit this location all the time, I live on the east coast soooo...No Philz there. Hopefully one day though! read more

Always love visiting Philz! The Mint Mojito and Ginger Snap are staples in my coffee-drinking diet. This spot is lovely! Dressed up with pride flags and portraits of Harvey Milk. This is certainly the coffee shop for the Castro and a lovely spot for anyone to visit. Deanna (they/them) is a wonderful coffee-make. They made a delicious Ginger Snap for me today! The whole staff was stellar! read more

Philz Coffee - The MOST FUN Philz Coffee ever! - Coffee & Tea Near Me - San Francisco, California

I've heard a lot of hype about Philz Coffee, and it's absolute garbage I tried the mint mojito which is what they're known for, and first off there's no mint in it, and when I asked they said oh but the flavor is still there, but I would say it was weak at best, I've had better mint flavor from my toothpaste. As far as coffee goes it tasted about as good as 7-11 or gas station coffee that sat in the burner overnight, you're better off paying for quality or getting the gas station coffee instead It was tough to find seating especially when a group of 10 took over three tables, but eventually you're able to find a seat in the cozy ambiance of the Castro read more

I agree with reviewers calling out rude unhelpful staff. My first and last visit. Order not called out from I heard while waiting near counter for 10 minutes while it cooled , when asked they said they called it "once". Sheesh. Not even a "sorry ". read more

Got coffee with extra cream from their Embarcadero Center location. When I drank it, if was not warm, maybe due to the extra cream. Went back to the counter and requested her if she could warm it in the micro. She said they do not have any microwave!! Unbelievable! In this day and age which restaurant does not have a microwave. We ordered 3 coffees to go and were all disappointed. read more

** The following review reflects my takeout experience DURING the COVID-19 pandemic. ** This particular Philz Coffee and I go way back..way, way back when it was around the corner next to the laundromat where QualiTea is. Bubble tea is the new latte, at least it probably feels that way to the BTS-obsessed crowd, but to the rest of us, the ones who still have vinyl LPs in the attic, we follow Philz wherever he may relocate. Especially during a pandemic when the comfort of their individual brews become essential sustenance, and they make it easy with the Philz app where I can time my pickup just as I pass by. Of course I got my Large Silken Splendor Light/Light for $5.46 (photo: https://bit.ly/3q6YehT). What else is there? COFFEE - 5 stars...Philz. Full stop. AMBIANCE - n/a...the view from the outside is just fine SERVICE - 5 stars...on time and ready to imbibe TOTAL - 5 stars...needed ambrosia in the time of COVID RELATED - Exploring the Castro? Here's a collection of places I've visited and reviewed: https://bit.ly/2HrpFPC read more

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I was visiting SF for a short period, and I didn't know about this coffee place. I just walked in bc I desperately needed a bitter sip of coffee when I was walking through Castro. In all honesty, the super queer vibe drew me in :) I love seeing businesses like this around the town. It's such a friendly vibe, and this location has displays/sales of artworks by local artists, which is so pleasing to look at. I got the ecstatic iced coffee (not pictured), and it was great! It wasn't sour like most other coffee places, so it was perfect for satisfying my cravings. read more

Philz Coffee - table by the entrance - Coffee & Tea Near Me - San Francisco, California

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This was the place--where I had my first mojito and ever since then I was hooked. Who knew after my first visit to SF made me itching to find it in SoCal. I always get mine with the house sweet cream and extra mint. Even now, it's a must have! Castro is a street you bring your morning butt out to see the cute streets dressed in rainbow walkways and homes as colorful as you name it. I've had bits of memorable conversations with friendly strangers, seen some ongoing protests, or busking. read more

Excellent customer service and easy check out process. The staff is always warm and welcoming to new guests. They have a gift for personalized service and professionalism. Would recommend families and friends to visit this branch. read more

Visited in person and ordered via delivery. One of my favorite spots in the Castro. Great coffee, individually made per order, so it does take time. Very friendly staff, and they have little milk bone cookies for the fur kids. Depending on my mood, I order different drinks every time. Sometimes iced, sometimes hot. read more

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Love this place coffee freshly made paid parking plenty of seating.Prices are high but products are amazing,lots of shops in plaza area

Absolutely amazed with lack of service at this location! I love Philz and I went to other Philz locations many times but I was so surprised about how they treat customers at this particular Philz Coffee location!! Waiting time for your coffee is taking forever and on top of that when your coffee is ready THEY DONT CALL YOUR NAME TO LET YOU KNOW THAT THE DRINK IS READY!!!i I literally had to go and figure it out what drink is mine and the girl on the counter was no help at all!! read more

Great location in the Castro. You order your drink with the barista, pay for your order, then wait for the barista to give you your order. Today I ordered a large, iced gingersnap. This drink is described on their menu as spices, sweet, and creamy. It is an additional $1.00. It had a subtle ginger taste and was a delightful little beverage. Pros: -Phil's has indoor and outdoor seating -there is free WiFi here -they have food and beverages -restroom available (the line to use it is constant) -friendly staff -LGBT friendly interior- pride flag, pictures of Harvey Milk, no hate signs, etc. Cons: -n/a read more

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Best coffee spot IN THE WORLD. I get the ice mocha tesor and it's amazing. def recommend if you're ever near a philz

Iced Oatmeal Coffee, Iced Gingersnap, Iced Mint Mojito... any of it; all of it! I'll take a medium sweet and creamy, light ice, and oooh if it's breakfast time, a sausage breakfast burrito with hot sauce because it is bomb. I love this location. The rainbow chalk art on the floor just makes me happy. Period. The store is welcoming and has so much Castro pride, and I love it all. Ordering online ahead of time is always the fastest and picking up your order is clear and efficient. Check out the table, labeled alphabetically by first name, and your in and out in seconds. & for our fur pals, they have dog treats front and center. read more

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Quick service & friendly folks! Indoor & outdoor seating with rainbow accents. Coffee is strong and they fill cups to the brim! My small coffee was a lot. Sadly the restroom was closed and nothing nearby open. They only use paper cups. Was hoping for something more eco friendly like a mug. read more

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For me, this is the best Philz in the City. Not only is the coffee delicious and made with care, (I usually order a mocha Tesoro and it taste like it's been dripping for hours) but the staff is incredibly friendly and remembers you by name. I went back to school to become a NICU nurse and This Philz has gotten me through some crazy midterms and finals . You're amazing THANK YOUUUU read more

Philz Coffee - Coffee & Tea Near Me - San Francisco, California

The Philz in Castro is definitely the worst in SF. They regularly close early, the staff and managers are rude and dismissive and they are often out of standard coffee offerings. I'm a big fan of Philz generally but sadly this locations falls short. read more

Amazing service, delicious pastry, good coffee. A jewel in Castro. I keep going back! read more

Amazing place. Amora was very welcoming. She took time explaining different coffees and suggested what's good for us based on our taste buds. And she was bang in target. Thank you for being an amazing host. read more

Philz Coffee - Coffee & Tea Near Me - San Francisco, California

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Great coffee shop in the Castro. It's one of a few coffee shops in the Castro. But, this location tends to have spotty service. They now prefer you to order ahead via the app due to covid. This commonly means that 30 minutes before closing they shut down online ordering and refuse to take your order in the store even when not busy. I've also gone during normal business hours and have seen the doors closed with no sign as to why closed. There are also about 30 signs, postings, and city notices on the door. It makes for a negative experience when you walk by. If you haven't been to Philz it's a unique experience. They only offer drip coffee and tea (and now cold brew). All their coffee are blends. Their signature coffee is made with heavy whipping cream and brown sugar. They also have other milks and sugars you can get with their coffee. I always find the addition of mint to be odd. But you can ask for them to remove this. read more

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Philz Coffee was on my list after one of my favorite food bloggers posted about a mint mojito iced coffee that she got there while visiting SF. There are several locations around the city and one really close to our Airbnb in the Castro. My boyfriend and I stopped in while wandering around the neighborhood. I ordered the mint mojito and he got an iced Mocha Tesora. Each had different ways to customize them including the level of sweetness and creaminess. We both ordered them as-is and sat down to people watch while our drinks were being made. The girl at the counter taking orders and making drinks was really nice and patient which made for a great first experience. The menu is a bit overwhelming as it's pretty large and there's a lot of info there to take in. We got our drinks fairly quickly and let me tell you - they were amazing. The mint mojito sounded so strange to me but it was creamy, minty, and refreshing without being overly sweet. It was super cooling and perfect for the warm afternoon. The Mocha Tesora was like the best hot chocolate you've ever had - it seriously tasted like a melted chocolate bar with a bit of coffee. These aren't serious coffee drinks but they are really fun for a special treat. They also offer (of course) plenty of coffee and tea options. read more

Philz Coffee - Iced mojito latte & mocha tesora - Coffee & Tea Near Me - San Francisco, California

after a long period of time where my friends constantly recommended that i try philz, i decided to actually go and try it out!! the atmosphere of the shop is absolutely lovely, lgbtq+ friendly shops make me feel so welcome and very affirmed, especially in the castro which is place i enjoy very much. it's also absolutely adorable how there is a glass jar filled with treats at the front, as it is a common occurrence for people to be walking their dogs in the castro. i saw that the iced mint mojito was a huge hit, so i went ahead and ordered a medium. i was pleasantly surprised with the amount of coffee that they filled my cup with, as it took me quite a while to finish the whole thing :) it was not too sweet, and the amount of mint was perfect for me. the consistency of the drink was more of a refresher as opposed to your typical iced coffee, which has more density. overall, i am very glad that i got the chance to listen to my friends' recommendations, they have good taste for sure. this will definitely be added onto my list of sf go-tos, as the iced mint mojito is something that i never knew i needed in my life up until this point!! read more

Philz Coffee - medium iced mint mojito - Coffee & Tea Near Me - San Francisco, California

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Good coffee, good service, good space to read for a bit. My favorite is the Philharmonic and can't really taste the difference between the old bean and the new. My only feedback is the restroom needs to have a good cleaning every once in a while, I understand some people may use it for "cleaning up". read more

Where have you been all my life? I love this chain of coffee houses. If you see one, go try it. My personaly favorites are Philtered Soul, Julie's Ultimate, Jacob's Wonderbar, and Tesora. Every once in a while, I would get the Mint Mojito as well. Literally had Philz Coffee at least once each day I was in SF. read more

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Amazing people, coffee and atmosphere! They claim to be the "gayest in the city", but feel it's more "gayest in the country" for all people :). The atmosphere is fun and the music is amazing! I had the chance to meet Chris, Alvin and Weston - It's the first place I'll stop when I come back to visit! Thank you!! read more

The cutest little coffee shop I ever did see! Disclaimer: I didn't get any coffee, but my husband did and he really enjoyed it. But what he enjoyed more than the coffee was definitely the service. The baristas at Phliz Coffee really made my husband feel welcomed and like he was apart of their family. They patiently answered his questions, provided recommendations, and asked whether he liked what he ended up with, because if he didnt they'd give him a different drink FOR FREE! All coffee shops should aspire to be as inclusive, caring and hip as Phliz Coffee in the Castro District! read more

Philz Coffee - Coffee & Tea Near Me - San Francisco, California

The tea quality and customer service are excellent. The baristas actually make the effort to adjust the taste. Part of the seating is good but it is sometimes crowded and not leisurely. It's better to come when it is at half capacity. Philz has an on-site customer feedback input system, but it is not completely trustworthy, because a staff member tried to monitor customer feedback. read more