Good oysters and solid clam chowder. That's about it. Stay away from the happy hour menu.

Great happy hour menu. I liked most of the things that Ive tried here minus maybe like one dish. Food: Crab Melt Sandwich- Thought this would be meltier/cheesier. The patty is like a crabcake (fried), but I think it woulda been better just letting it be crab meat. This was just ok. Lobster Roll- Great lobster roll. Not much to say about it. Chowder Fries- I totally thought this wasnt gonna be that great, but damn they were good! I highly recommend you upgrade your fries to chowder fries. Overall, I would def come back especially for the happy hour! read more

Pier 402 - Crab melt sandwich and lobster taco - Seafood Near Me - San Jose, California

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I come here quite often whenever I'm craving seafood. It helps I live a 5 minute walk away. Everything here is pretty delicious but I especially love their fish and chips, grilled oysters and lobster tacos.The pieces of fish are always crunchy and perfectly seasoned, not to mention massive! The oysters and tacos are great too. I'll let the pics do the rest of the talking! read more

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I'm so upset at myself for not speaking up and sending back the dozen oysters we had for lunch today. First off, I had a bad feeling when I saw that no one was really eating outside and there weren't that many cars parked in their parking lot. Its a Sunday around noon, most places, especially seafood (GOOD seafood) places are packked. when you walk in no one greets you. It's almost self order?! It was confusing and we stood there for awhile until my husband went up to the counter and got the attention of a worker. The food: Dozen oysters: red flag that the variety and sources weren't listed. They were SMELLy and tasted foul. I looked at my husband and we were like okay, maybe it's subjective? It tastes like bad ocean water?????? Tried another one and we had to just stop. It was clear these were dead oysters or oysters that were not properly stored and handled. SO mad we did not send it back or ask the staff to try it for themselves. It's appalling they would serve it but it's our fault for giving them benefit of the doubt. Lobster roll- probably wasn't live/fresh oyster. It was very tough and chewy. Generous portions on the roll but....probably previously frozen. Ceviche- was more like shrimp cocktail served on a tortilla. It was weird the shrimp were tiny and cooked and covered in red sauce. Not in a citrus base like how ceviche should be. Fish tacos- so much batter!!!!!! Where is the fish Fries-- cold and seemed like they were previously frozen generic fries Sigh. Never again read more

Our lunch was delicious. We started with clam chowder, then fish n chips and fried oysters. Best fried oysters I've had in years, an acquired taste for some me. I loved these The food was served hot and timely. There is a coffee and pastry shop nextdoor that looked tasty too. Return visit Outstanding; their garlic roasted crab is one of the best we've had anywhere. 2/22/19 we returned to confers the deliciousness of the roasted crab . Perfect diner last night. Getting busy, go early. read more

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I dont understand understand those who give bad ratings based on the service type. It's the restaurant style, dont like it leave. Rating should be based on food and they definitely deliver. The vibe is very relaxed and chilled, you have a choice of indoor or outdoor dining with their coffee shop on their right. My favorite dish is their oysters, garlic roasted iron skillet, definitely could overfeed for 2. Usually dip the bread in that sauce as well as pairing it with garlic noodles and cannot forget their chowder bowl! Yea, I know carb and all but just try it it's the best toasted sourdough bread! I could add more selections, but those are my go to with garlic fries! read more

Pier 402 - Calamari - Seafood Near Me - San Jose, California

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We were craving seafood so we searched around and found this place. Location is a bit strange, but I think that's why there is not much of a wait. Also, you order at the counter and then find a table. We ordered: - clam chowder $7. Asked for without the bread bowl. This way I get more clam chowder especially since I don't eat the bread. Initially the chowder was good and thick, but I'm not sure what happened. The rest of the chowder was watery. Not very flavorful either. - lobster roll dressed $22: looked good, but seemed a bit small and the dressing was not on point. Feels like it was missing more mayo or something. - fish and chips $17: large plate. Nice portion and it wasn't too bad. - crab cakes $15: comes in 3 on a plate with a little slaw underneath and some type of aioli drizzles on top. My daughter loves crab cakes, but the first thing she said when the crab cakes arrived was how burnt they looked. The inside was mushy. Should have listened to other reviews as most said it was mushy. The plus is there is a lot of crab in the crab cakes. Just need more seasoning and flavor boost. - corn: came with 4 corn on a cob. I didn't eat it, however no one seemed to complain about it. Looked like all that was left was the cob. - Mac and cheese $7: very cheesy and creamy. My daughter devoured this dish. It's a nice spot with lots of room. Too bad the flavors were a bit off. Could be the fact there was only one cook today. So the food came out extremely slow. read more

The oyster did not taste fresh. It tasted very fishy and rancid. Lookout for your health.. don't order these. read more

Pier 402 - Oyster did not taste fresh. Was rancid.. - Seafood Near Me - San Jose, California

Five hours of Professional Development on my birthday sounds dreadful, but I actually found it valuable and helpful! The facilitator reminded us that scores on assessments can discourage struggling students, and showed us a way to score assessments to give them hope. So I write this review, not to discourage Pier 402, but to help them improve. My fambam of three came here for dinner to celebrate my birthday, and we figured that staff has never worked in a restaurant before. I ordered three drinks - housemade sangria, iced tea, and wine. Without saying anything, she put down the housemade sangria and left. Not a "Hello" or "How are you?" That was the first time we saw her. I'm not butt-hurt, but if you're in customer service, you have to say a little something to people. The other two drinks took too long. Our food order came - all three - before the drinks. Usually, drinks come before the food. The house made sangria was really good, though! The guy behind the register said I'd like the passion fruit better since most people do, but he didn't know that I'm not into sweet drinks. I didn't like it, and it was cool of him to give me a taste of the passion fruit first before giving me the one that I asked for in the first place. I hope they're the same price because he charged me for the Passion Fruit. The Clams and Mussels were served on the table without a bowl for the shells. I don't know if they just forgot or they don't know they're suppose to leave a bowl for the shells. We were upstairs and no one came to check up on us. We were too tired to go downstairs to ask for the bowl. Have they considered elevators? Okay, that's not too important. Good thing they had paper cups upstairs for water! We just used that as our trash. The broth in the Clams and Mussels were disappointingly spicy. Some people might like that, but I want to taste the butter, garlic, and wine. All the flavors were covered by the spiciness. They did not skimp on the shrimp, however there was so much shrimp that it was hard to eat the tortilla. Also, the tortillas were too small - not enough for the abundant shrimp. Either make the tortillas bigger or just use chips! Or cut down the shrimp a little bit. It was spicy for me, but it was edible. My daughter's Mac &.Cheese were bland, but she ate most of it. She was starving when we got there. That's my two cents. Take it or leave it. But what we got today (food & service) was not worth $69.00. read more

Pier 402 - Mac & cheese 2.1111 stars! Bland! No, we didn't really add maple syrup! - Seafood Near Me - San Jose, California

I absolutely Do Not recommend Pier 402!! I just finished having Lunch with my Brother and our bill was $37.00 for 2 fish & Chips and $47.99 + Tip so $87.00 The fish? Where was the fish? When we tore off all the Grease and batter the fish was horrible and very small, definitely not worth the $Money we paid. The Oysters I ordered lol were so small I couldn't even fill the hourderve fork. I asked why the Oysters were so small? The waitress said they get them from Sacramento. Wow and I'm eating in the Bay? I ordered 1/2 Dozen and 4 Rockefeller that was $50.00. What a Ripoff!!! I will let the pictures do the talking. I will never eat here again. read more

Pier 402 - Fish and Chips or Grease Logs if you will!! All batter and I would say 10% Fish 90% Batter and Grease. - Seafood Near Me - San Jose, California

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Housed in the former brick-and-mortar location of Habana Cuba, Pier 402 is filling a need in the South Bay dining landscape for fresh seafood in a fast-casual setting. Their star attraction will definitely be their fresh lobster, which is featured in a variety of different dishes, including a classic lobster roll ($18), lobster poutine ($15) and a gigantic lobster plate (market price) that includes a whole lobster, fries, slaw and corn. Shrimp burger sliders ($16) and a fresh oyster bar help round out this menu--and don't pass up the chowdah fries ($4) upgrade. So good... read more

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Found this on Yelp looking for oysters. It's shared with the Crema coffee shop. Service was ok, but likely due to short staff. Staff is nice, but they don't come around to check on you after you're given your food. The food is good, portions are pretty big, and the price is right. I had the garlic noodles with lobster, and there was a lot of meat. I looked around at other tables, and their portions looked big too. They have $2 happy hour oysters, but I don't know what the hours are. read more

Pier 402 - Oysters - Seafood Near Me - San Jose, California

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I really enjoyed my dine in experience here! Casual setting where it shares is space with another vendor "Creme". Interior. Downstairs and upstairs seating with terrace, spacious interior. Clean and welcoming. Food. Delicious and fresh choices, I happen to arrive during happy hour which I choose their shrimp slider and their main dish as a "impossible burger" all so flavorful. Staff. Friendly and knowledgeable about their menu! Highly recommend. read more

Been wanting to try this place for over a year now (pre-pandemic). Food was delicious. Great happy hour deals. Will need to come back to try other menu items. Counter service to order and seat yourself and they bring the food to your table. read more

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Food and service was great, my husband, mom and I arrived around 5:30, not too busy at the time. We all enjoyed are meals, we will go back.

If you don't know the area, it used to be Havana- Cuban restaurant for years. Staff need to smile more or a little friendlier would be good. This is our first and we had to try lobster rolls with butter and dressing. Overall, I'll give 3.5 stars in a good way. It needs more butter. The bun is good and toasty. Lobster in general is very expensive so I think you're paying for what you're getting. Tacos are okay good mango salsa, need more meat inside a bit dry. It's basically salsa taco with a tiny bit of meat on a small tortilla, $3.00 each during happy hour. The place has a lot of tables inside and out, I wonder if they get really busy during weekends. Oysters are good and okay price for happy hour. read more

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Hit and miss First time we came we both had bowls of clam chowder and split a shrimp cocktail (which are 7-8 prawns and a cup of cocktail sauce) not a normal shrimp cocktail but they were good Today returning we ordered the same thing plus calamari the chowder had no clams at all, the shrimp or prawns this time were not cleaned black vein and all in all of them and the calamari had good flavor but over cooked and rubbery I really was hoping it was my new fish mkt but this last trip really turned us off read more

First time here and I loved it!! My friend and I came for a late lunch. We ordered lobster grilled cheese, French fries and garlic noodles with shrimp. We went at the right time because about 10 mins later, the crowd came. The ambiance is very relaxed and inviting and the service was good. The noodle portion was large so we had left overs to take home. Will definitely return. read more

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Very bad service Oyster size......was really small. It's smaller then my pinky Don't come here go somewhere else instead read more

Pier 402 - Service is bad Oyster size......smaller then my pinky Don't come here - Seafood Near Me - San Jose, California

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Best seafood in town! Love I live close by.1st time tasting this delicious seafood heaven. It's a must eat if you love lobster, crab, shrimp and osters! read more

I went there for the first time this evening. And I'll never return. Completely dissatisfied with the meal. The fish tasted old and crusty. And the guy who brought the food was rude as all get up I ended up walking out, not even eating the rest of my meal, definitely will not be back. read more

THE best lobster i've had. Not just the restaurant's ability to prepare the tacos but the lushes fully dressed lobster roll id recommend to anyone. The customer service was beyond wonderful & adjacent was a very welcoming & warm paired gelato bakery bar. 10/10 read more

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Finally got to try this place. I remember passing by this place a lot. I remember it use to be Habana Cuba. Came on a Saturday evening surprisingly wasn't busy at all. We got the lobster poutine and dressed lobster roll. The roll was delicious and the poutine was ok a bit salty I liked it had lots of lobster meat. Overall a great place for sure will come back for the lobster roll. read more

Pier 402 - Lobster poutine - Seafood Near Me - San Jose, California

Our first time here and Service is not that great. Lady who helped us, not sure if she was the owner, wasn't that friendly and she could never understand what I was saying. Instead of saying "I'm sorry can you repeat please?" She just said straight up "huh?!!!" With an attitude. When we walked in, I asked a table for 2 adults and a kid, our daughter which is only 2 years old. She Never offered a booster seat or high chair, I had to go inside and asked for it, and I was the one who carried it out. We told her that we would seat at the tables outside and let me tell you, NO ONE, came to clean the chairs or tables, thank God we had wipes. The tables and chairs were Super Dusty, and spider webs on the wall. Yikeeesss.. I give this place 2 stars because the food it isn't bad and my daughter liked their mac and cheese. read more

Meet up with my friend for dinner and food was delicious had the Mussels and Clams and the Lobstah Poutine and Rose for drink. The Mussels and Clams sauce was too die for and came with sourdough slices, could've used extra for dipping but was less indulgent. Lobstah Poutine was flavorful and warm for the soul. My friend had the clam chowder and shrimp cakes she enjoyed. We're still in Covid guidelines so upon entering you need to order first and seat yourself, service is as needed but attentive Definitely a spot for group dining, and there's additional seating upstairs as well, plus if you want dessert Crema is located there too read more

Pier 402 - Seafood Near Me - San Jose, California

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Pier 402 rebooted a familiar spot that once was Cuban food, which I never had a chance to taste. I've been looking forward to coming. The place was completely ocean vibe and I felt somewhere close to water. Plus for decor. It's a counter order restaurant, so place your order then find a seat. Plenty of tables and TVs. The restaurant has an up stairs party room which I didn't get a chance to check out because there was a party there. My husband and I wanted to taste everything most important to us to gauge. We stared with grilled oysters. This was our first time! I've seen it and always thought yuck! However we watched drive in and dives and saw some at a diff place that peaked our curiosity. I've never even looked at one let alone taste it. I see why they're an aphrodisiac. Anyway, Pier 402 delivered a well enough oyster that I'm actually willing to explore adding them to my diet. 4 large oysters to the plate. We ate the garlic and Parmesan. I had to cute them up much smaller bites. Next we had the fried calamari. The meat was tender but the breading was thick and over cooked. A little below average for a fish restaurant. They're not terrible though. I ordered the shrimp ceviche. Two decent size, flat corn tortilla shells stacked with large portions of shrimp ceviche on each. The shrimp was tender, I loved the crunchy cucumbers and fresh ingredients. It was seasoned well and yummy citrus. My husband ordered the fish and chips. The plate had 3 large pieces of deep fried fish. The batter was crispy but a little thick for my liking. The fish was light and flaky. His garlic fries were piping hot. (Unlike what we over heard behind us at another table). The patron complained her fries were cold. They were given a fresh plate of hot fries quickly! I need a new phone my images are not very bright. read more

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Dissapointing in all aspects. Beer was flat, food clearly frozen, had to ask a few times for water and a fork. Just not good

2-7-2020...12:30p.m. Discovered this hidden gem juss as I was getting frustrated/hangree. I was looking for another place and got off the wrong exit for the second time while onna afternoon date...no need to panic I hit seafood on the restaurant search and "BAM" in my Emeril's voice Pier 402 pops up with .3 miles ahead...juss as my date asked how much further to the restaurant...I quickly replied its rite down the street....wheeeew!!!...now on with the review...lol Didn't know what to expect so I winged it and asked the waitress what the favorites were...we went with the Garlic Noodles $9, BBQ Chipotle Bourbon Oysters $16, Garlic Roasted Iron Skillet $MP...a 22 ounce tall anchor steam & a glass of bubbly for the lady... total $112.00 bucks...not bad Maaaaan!!!...am I glad to have made a few wrong turns to end up here...everything was delicious...the iron skillet was a lil salty...juss a teeney bit but the flavor with the seafood was great... luv the upstairs seating... lots of room for groups and birthdays... happy hour...yes... read more

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This fantastically high-quality seafood restaurant seems to be off of everyone's radar, but it should not be. The variety and quality of the seafood, as well as the portions rival the best seafood restaurants in the Bay Area. The restaurant shares a "brand" with the coffee house Crema adding coffee and desserts to the seafood offerings. The restaurant operates with counter service ordering, lwhich may make it have a fast-food feel, but this is no Popeye's or Captain Salt.Every variety of seafood--lobster, shrimp, oysters, clams, crab, and several standard fish varieties is on the menu along with a first-rate clam chowder and gigantic salads. I come here with regularity. Such a great place. read more

Pier 402 - Pier 402--fried oysters and seafood salad with lobster, shrimp, crab, avocado, and hardboiled egg. - Seafood Near Me - San Jose, California

When the original restaurant moved and this place changed I was a little bummed and skeptical! My husband wanted to give it a try since it is only a few blocks from where our son goes to school so we stopped in on a random week day. There were a couple people ahead of us so we had some time to go over the menu. My husband ordered the seafood poutine fries and I ordered the lobster mac and a couple of beers to wash it down. As you can see from the picture I was SHOCKED to see how much lobster they gave in the mac and everything was hot and fresh. Because of how delicious everything was, we went a second time with other family members the next day! It wasn't a fluke -- just as delicious the second day! The oysters were freshly caught and they were able to provide where and when they had gotten delivered. I would definitely recommend this place to all the bay area seafood lovers. read more

Pier 402 - Lobster Mac - Seafood Near Me - San Jose, California

I have tried hard to love this place, despite having gotten wrong or miscooked orders in the past. I came in last week, stood around (with other potential patrons) for 5 minutes and, when no one appeared to serve us, I simply left. But I was undeterred, because I have gotten good food here, and it's a neighborhood place. I really want to love it. Furthermore, I consider the owners friends of the neighborhood and nice folks. I want to support them. However, I'm afraid it's time for "tough love." After last week's debacle of never getting served, I tried going in for a take out sandwich. I ordered an oyster po' boy by phone, and drove over to get it. When I got there, I waited for a minute or two at the counter, and someone came out of the back with a bag. I told her who I was and that I was waiting for an oyster po' boy, and she handed me the bag. I paid my money, with a tip, and left. When I got home I opened the bag, and found a lovely po' boy sandwich. Unfortunately, it was not an oyster po' boy, it was a shrimp po' boy. That was a small disappointment, but I was willing to even roll with that. The problem was that, it was not only the wrong sandwich, it wasn't very good. The shrimp were grossly overcooked, to the point of being chewy, and there weren't very many of them. One might think that paucity would be a benefit given they weren't very good, but it just served to annoy me even further. They have been open for several years now, so new business jitters are no longer an excuse. Yes, we have gone through COVID, and staffing is a problem. I understand that. But this is a restaurant, so, at the very least, you have to provide good food. Unfortunately, I no longer feel the Pier 402 reaches this minimal level. I fear its time has passed. It may be time for a better restaurant to take its place. I'll watch the reviews - sometimes places turn around. If they do, I'll be very happy, and I'll go there often. But I won't be back until I see some signs of significant improvement. read more

BOMB!!! Firecracker lobster roll was the sh*t!!! The coleslaw was good and I don't really fw coleslaw but paired so good w the roll and even the fries were good! Got the berry lemonade and the mint one and they were incredibly refreshing and tasty! read more

Pier 402 - The firecracker lobster roll, coleslaw, fries and one of them tea/lemonades. - Seafood Near Me - San Jose, California

If you need a lobster roll or fish and chip fix, Pier 402 is a good spot. They do have only a few people working so please be patient. What I've had the multiple times I've gone here: Lobster Roll (dressed) 9/10 Fish and Chip 9/10 Fried calamari 3/10 only good thing was the cocktail sauce. Crabby melt 5/10 my expectation was different. It was just a crab cake sandwich. read more

Their Happy Hour menu says $15 for a dozen oysters. I ordered 2 dozen oysters during their Happy Hour and they charged me $60! When confronted with the menu they posted online showing the deal, the cashier said that they would never sell oysters that cheap since it's about a dollar a piece. This is fraud! Anyways, since I had traveled a bit to get here, I decided to try the oysters anyways. Nothing special to report. I'm more disturbed by the false advertising. read more

Pier 402 - Menu. - Seafood Near Me - San Jose, California

Tried this place, pics look good , decent ratings but this is one of the worst seafood experiences I've ever had. Almost expecting to feel sick in a bit. I ordered the twin lobster tails plate. It took so much work to get the meat off the shell. Extremely overcooked, very chewy and tiny lobster portion. The corn Cobb tastes like like it had been sitting in boiled water all day, my gf ordered the sampler, the shrimp batter was burned, the shrimp was rubbery as well as the calamari. The fried oysters had an odd taste to them. I wish I can say I at least liked one thing here today but I didn't and I'm embarrassed to have paid over $120 for a crappy dinner here. We went to get pizza afterwards. One of the biggest let downs ever. Get your moneys worth and at least go to Scott's seafood read more

They make excellent food. Love my clammy clam chowder with tender clams and not chewy clams. Loved my soft shell crab po boy sandwich. Lots of crab so this was worth the price. Came with a nice kale salad dish and fries. Friend's fish and chips was delicious as I tried some and it was also huge. Enough for two people. 5 stars for the food and value. 3 stars for the sterile ambience so 4 stars total. read more

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OMG!!! First the seafood nachos are awesome, delicious and plentiful. Lots of cheese with crispy chips, jalapeños and chunks of crab. I can't express how good these are. A meal within themselves. Second, perfectly cooked fish n chips. The fish is tasty not over cooked and not oily. I loved this restaurant!!! read more

Pier 402 - Fisn n chips - Seafood Near Me - San Jose, California

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This place is great if You want to grab a drink and chill with friends. Best part is the oyster happy hour! read more

Such a lovely restaurant I would definitely come back for happy hour. The prices were reasonable and the food was delicious. It's attached to a coffee shop too! Which is a bonus for me. read more

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3/10/2023- 4:30pm...everything about this place was amazing! It's location is a little strange, but the restaurant itself was clean and inviting. The staff was so incredibly nice and courteous (a trait I truly appreciate, especially with this generation of hipsters and their lack of respect). Even with the registers being down for a bit, the staff was patient and kind, and helped us to best of their ability. Now, let's get to their food offerings... some of the best seafood we've had. Tasty, fulfilling, and prepared well- we sampled an array of dishes on the happy hour and regular menu. From their seafood sampler appetizer, to their lobster taco(MUST TRY), and chowder- it was all so delicious! Something worth trying is their beet salad- SIMPLY AMAZING! The salad was packed full of colorful treats- fresh beets, strawberries, blueberries, oranges, feta- all on top of the freshest greens I've seen in a restaurant! Oh, and the dressing... wow!!! Another favorite was their shrimp ceviche, which was so packed with flavor! Another star dish- their lobster roll is a must try!! It was packed with lobster and the bun was well- toasty, buttery goodness! What else can I say?!?! Try this awesome place! You won't be disappointed! read more