Had a group of 6 people and we all had great meals. The chicken teriyaki, ribeye steak, salmon and chicken marsala were all very good.

Excellent as always! Food is sublime! Drinks are perfect and our server was Dawn the manager. She knocked it out of the park! Efficient, accommodating, funny, and energetic! Really a fabulous dining experience! Scottsdale's hidden gem! read more

Even though we didn't like any of the food we had, the menu is extensive and the Reno looks great. We probably won't go back. Specifically, 2 of us had the Pinnacle Salad and it was soggy and the canned mandarin oranges hasn't been drained. The chicken was very very cold, like just pulled from the freezer. And flavorless. It was obviously precooked way before our order. I have had many many salads in different restaurants and the chicken is almost always fresh cooked and warm or cool but never ice box cold. The fish tacos were tiny! We were expecting them to be the highlight of that meal since that was the name of the dish but they were tiny, rolled up and set around a massive salad. So if that is the way its always served maybe renaming it to more accurately reflect what is actually served would be better. The kale salad tasted good but the kale really should be cut way smaller, especially when using mature kale. So that was our experience read more

The Pinnacle Grille is situated along a very scenic road, north of Scottsdale. I found it on Yelp, and was nearby. My hubby and I shared the Nachos, which were very good, and split a burger. The food was good, the waiter was so friendly, and the day was beautiful, just sitting outside in the sun, on the patio. It's not a fancy place, but we really enjoyed our meal here! read more

We had dinner here tonight and I have to say it's sad how the food and service are trending into the really bad territory. We used to go twice or three times a week, now it's down to once a month with hopes they've pulled it together. Our food was over cooked tonight, and the service is indifferent/borderline poor. There are a lot of fellow Troon residents that we speak to that feel the same way. ** 12/22/18** We went back tonight as we didn't want to drive too far given the holiday traffic. Absolutely unprofessional and indifferent with regards to service. We were sat right away, but sat there at our table for 10 minutes without anyone coming by the table. The one server was busy, but the 2 bussers and hostess didn't bother coming by to at least offer us water let alone take a drink order while the server was busy. The guy was holding up a wall reading a book. Even though the food is good, the service is terrible. The boycott is on, and I'm spreading the word! read more

Went to PP grill today with my grandson Was told by a sick snotty lady that my tiny dog could not sit in my lap We were there five days ago and several times before that and there never was a problem We left will never return as their attitude was rude and frankly only went there because of the dog friendly patio Ya not so much and it's just average food with slow service Skip Sunday mornings it's really slow read more

The food is consistently good as is the service. Dawn is exceptional, professional and personable. Our only criticism is that the restaurant definitely needs to be cooler. Please lower the temperature...especially in the warmer weather! read more

The service has really gone downhill...even simple requests are ignored and actually argued with. This is not the memory I had of the before renovation "Pinnacle Grille." where service was once very good even sometimes excellent. I was so turned off by today's visit that I very likely won't return. You've been warned.... read more

We are year round residents who work in Healthcare, we have been eating here for a couple of years and have seen a gradual decline over the past 6 months. Food preparation, presentation and quality is terrible The long term waiting staff who always had a smile and a joke seem to have checked out - the newer staff do not have a clue and are not being mentored. The young lady hostess wearing the skimpy black shorts needs to understand stretching over the tables can be damaging to the customers health !!!! The renovations did smarted the place up but to be honest I cannot see it surviving the summer based on current services. Come on new owners, there is more to life than money, pull your finger out or get out and let it be managed as it was in the past....... read more

I'll start by saying the meal was prepared well and tasted great. I had the 10oz NY Strip with green beans and baked potato. But while the food is what generally brings people back, it's attentive service which usually seals a return deal. It was 9 minutes after seating before getting a server. We ordered drinks and dinner. (Did not say her name). A food expediter brought the meals and we did not get server attention for any follow-up until we completed our meal. (At 6:40pm not busy) The water server never stopped by but did to others around (3 tables only and he did look over) even the table with a dog he got water before us. It was very much an "outsider" feeling in the establishment. We drove 30 minutes based on the reviews and the meal I had might get me intrigued to try more, if I had confidence in a welcoming staff. Tim the manager addressed our reservation mix-up on another app and he did stop by himself after the meal to address the correction, but not ask about the meal experience. The service was not "bad" it was just not proactive or consistent across tables. read more

Terrible terrible service. But the food is pretty good. We sat at our table for a good 15 minutes and no one even came over to offer us a drink. We eventually walked out because of it. There were 3 other tables around us that had the same issue. Restaurant was half empty so it's pretty unexplainable read more

Great restaurant for a weeknight or take out. Food is always good, service fair if a little inexperienced. Everyone is friendly and the patio is wonderful. read more

I love this place. They offer a varied menu and the food is really good. The soups are to-die-for. A full bar and many TV's for sports. A heated(or not ) outside dining. WE go there at least once a week, you can get a great meal at a very reasonable price. They are also doing cork recycling, one of the few that do. A definite 5+++++ stars. read more

Our favorite local restaurant for years. I've never been disappointed. Great burgers, salads (with some serious meat in them if you want it) and great service. My in laws always order the risotto with seafood. We don't go out very often, but when I do, it's the first place I think of. It's also nice to see the same staff year after year. That says a lot about a place. We love the kid's menu as well. It's casual enough for a quick lunch with dirty kids after hiking or Doc Park and it's nice enough for a date night with my wife or mistress. read more

My husband and I love to stop in or bring guests to the Pinnacle Grille. Never a disappointment, no matter what we order and we do have our favorite items on the menu. We like to get their very generous salads - chef salads. My husband likes the salad with tuna. Always pleasant there with great service. There is a large variety on the menu to please anyone. read more

Horrible horrible service!.. I called in for pick up and talked to one of the ladies working there. I made an order and didn't even asked about what I like about my side orders, that's one! Second! When I picked up my food I asked her again if you have my two side order? And she said yes. But, wheeling I arrived home I have only one side orders instead of two! What a horrible restaurant with horrible people working in the front desk and answering orders!.. never would I come back again! read more

I went to the pinnacle grille with a large group of people about eight of us it was a birthday as well and right off the bat our waitress messed up our drinks. Next my girlfriend got the steak tacos absolute worst steak tacos I've ever had the steak Quesorito at Taco Bell is better for $3.99 , I had the burger it was semi decent I will say, The waitress didn't come around much to check if we were in good shape. Towards the end I went to the bar to order a shot for the birthday girl and the bartender wouldn't take my order and sent me back to my waitress that I haven't seen in 20 minutes, finally I find her and give her the order and forgets that too, ended up almost getting into a brawl with the manager fine job sir. read more

We love Dawn. The problem is that the owners put very little into the training of their wait staff on customer service. We have sat for 30 minutes to even get waited on by the bust boy. Would not recommend terrible service. read more

What the heck happened to this place??? IT IS HORRIBLE! The food is the worst part of it, but the service is not much better. VERY DISAPPOINTING!!! We ordered chicken parm - what came out was nothing short of terrible. Also, ordered their Salmon. OMG - it came out completely raw. I mean red and cold. We sent it back and it came out 10 minutes later completely raw again. Even the waitress couldn't believe it. We sent it back again and the 3rd time it came back in three pieces cooked like it was rawhide. The manager came out and treated us like we were there to mess them up. Very rude and couldn't care less about the terrible food. The last 3 time we've been there (once for lunch and twice for dinner) in the last 6 weeks we had VERY DISAPPOINTING experiences, but this last experience was the worst by far. WE WILL NEVER GO BACK. VERY UNFORTUNATE as it's so close to where we live. Maybe something better will move in there after they go out of business. We are not the only ones who have had similar experiences. Many of our friends have said the same thing. AVOID!!!! read more

Excellent food and beer after an amazing hike. The California burger and quinoa salad were delicious. We always eat light after hiking and, they let us split everything and didn't charge us for a second plate. Dawn was a great server, very kind, welcoming, and knowledgeable. We will be back the next time we visit this area. read more

After hiking Pinnacle Peak yesterday my friends and I stopped here for lunch. Wanted to love this place but the table had food stuck on it. Service, though friendly was slow. Drinks took a long time and nothing fancy. Food when it finally arrived was good but was not hot. We all had burgers and fries or onion rings. Flavor was good. Thought prices a bit high. Would go back if there hiking but would not go out of my way to eat here. read more

Cannot believe they eliminated the " build your own salad" option, and the Impossible Burger. Guess they no longer want to feed vegetarians Nothing left for me to eat here, bye bye. read more

Such an awesome spot and a great bartender Brittany. Be sure to put on your list! Atmosphere, noise level, food quality ... all thumbs up! read more

Pinnacle Grille - Burgers Near Me - Scottsdale, Arizona

Recently pinnacle grille has deteriorated. Living close to this restaurant made it our go to, however the last visit sealed the deal and we will not return. Ordered dinner as usually with a calamari appetizer, the calamari was cold ( partial frozen) and we made this obvious to are waiter who acted unconvinced. The owner who was present completely ignored us and we actually had to request to the waiter that we would not pay for the appetizer when the bill arrived. Pinnacle grille needs better ownership/management/waiters. For now will drive further into town to enjoy a consistent meal with actual owners that care. read more

The food is good, the new look is awesome, but the service is why we come. Dawn and Josh have made this place what it is. It's very sad to me to say Josh is no longer. We do not come here for the owners. The only reason a place like this makes it is for the people who work so hard to please the customers. Those who forget the reason why they are successful, will soon not get the support of the locals who made them. read more

I don't usually comment on these things, but in the message by HOWARD K, he brings me up and it is written as if he is a total moron. So having made that point clear, allow me to continue. I am the "guitar player" in his whiney message and I DO NOT eat before I play and sing.. I can't breathe. We held off until 9pm so our guests would be more comfortable after the sun went down. I have been in the entertainment business for over fifty years and must say that Larry is one of the most conscientious restauranteurs I have ever worked for/with. Ive watched him go out of his way for his patrons. REALLY HOWARD... FYI.. When I finished playing I did have a slice of the Pinnacle Grille's delicious carrot cake.. read more

This place is very close to my house. I usually come with my friend who is also my neighbor because it is so close to home and we are usually dinning a little late (at least for me). The place closes at 9, and when I go with my friend we usually are there between 7:45 and 8:00pm. Some of my meals have been great, like the salmon, others not so much like the chicken dish. Also, the server can be hit or miss. My friend loves to order the chicken green chili soup, One time a young server brought it over to our table and spilled almost have of it all over, he made a royal mess and didn't say a word, just walked away. We ended up having to clean up ourselves, because it was awful. The chicken kebabs dinner is pretty good. They have a small wine list which is fine, a couple of wines are very nice. read more

This is one of our favorite places in the north Scottsdale area. The food without question is always good and innovative and comes with surprisingly modest prices. Larry and his crew are the best. My husband says coming here is like going to the " Cheers Bar" from TV. Everyone is always pleased to see you and and will offer up advice to help you make your food choices easier. The outdoor patio is our favorite and with the weather cooling finally the softly lit patio is a perfect place to dine. Dogs are allowed outside and never seem to be a distraction. Water containers are freely offered for your pooch. This is truly not only a good food experience but a bit of a "welcome home" and we are glad to see you kind of place. You can't go wrong here. read more

Terrific food, great service, fair pricing. My favorite still remains the "Royal Pinnacle Burger" although they removed it from the menu for some strange reason. It's the best burger in town and I've brought countless friends with me to have the experience. I just wish they would re-add the burger back to the menu so as not to confuse my order. (which I get every time I'm there). There breakfast is also the best I've come across in ages. I am a regular and LOVE this place! read more

I will start with the positives. Nice patio seating. The food is generally good, not awesome. They allow pets on the patio. Examples of some of the food I've had: Mussels are usually very good with tasty red sauce, however if they serve bread (without asking for it), it is a sliced hamburger bun, rather than crusty bread that you would expect. The Cobb salad is usually good, however mine was served with a nicely sliced Brown avocado, which I removed and sent back. They allow pets but I wouldn't call them Friendly or happy to have them there. I will probably return because it is convenient for my location and ok for a quick, casual dinner close to home. read more

We decided to try this place for breakfast. Service was ok but the food was not. The omelette was not prepared according to description in the menu. Seasoned ground beef was something that wasn't edible and the cheese was not Monterey Jack. The other dish that was served had substitution of main item as well. When this was brought to server's attention he just apologized and didn't offer to take it off bill. Agree with other reviewers that it seems to have gone downhill. read more

BRB Dawn and her crew completely redeemed themselves and service and food was on point! Will definitely go back! read more

I've eaten here numerous times and offered my opinion. The last two times sealed it for me I can't put myself through another meal. The food orders are often made wrong the service is terrible and even if it is a local business it's just plain not good. read more

This was our first visit to Pinnacle Grille, and we went with another couple on a week night. When we arrived, the hostess told us to sit anywhere we wanted. We chose a table in the back room so that we could be away from the door. The front room was too cool for us. We ordered drinks, and settled in for conversation and to decide on our dinner choices. About 20-minutes into our visit, a woman (I presumed her to be the owner) asked us if we would move over one table. She said a group of 25 was going to come in, and she needed our table to add to the set up. The group was gathering to watch "Family Feud" because some of them were contestants on the episode airling that evening. We had the choice of moving to a table near the large group (would very likely be too noisy), or moving to one in the front room (would be too cool). Not great options, but we chose the front room, so we could have conversation. The owner never thanked us for moving, nor acknowledged that her request caused us some inconvenience. In fact, none of the restaurant staff did. We thought that was rude and inhospitable. Our food was average. I had the "chop steak", which tasted quite good. However, the plating was unappetizing and sloppy. I'm not sure we will return. read more

This is the worst experience my family has had in a long time! We went out for breakfast with a party of 8. Everyone's toast was burnt (and I mean really burnt). I asked for new toast and it never came. When I asked about it, the server was annoyed that I would bug her again. When she finally brought me my toast a HALF HOUR LATER, it was so disgusting I can hardly describe. They had put it on the grill which was clearly filthy. Not only was the toast burnt again, but it had a black filth - almost moldy look to it. When it was pointed out to the server, she didn't apologize and just seemed irritated. My daughter's bagel was also burnt. The watermelon was old. We asked for new watermelon but the server told us all the watermelon was like that. We had to ask the server for everything and each time she left she was gone 5-10 minutes. The restaurant was not even crowded. When we asked to speak to a manager, she told us there was no manager. She wouldn't give us his name and said he wouldn't be in until 5 p.m. AWFUL Service, AWFUL Food - we will never go there again! read more

Had been here when newly opened and not impressed with ribs. Tried again on Thursday since reviews were good and I was craving steak with gorgonzola. My son had the nachos. We did not finish either as they were not good. My son said the chili on nachos tasted canned and my med rare steak was well done and bland. Too bad... read more

Everyone knows this place is the best. They remodeled and now it's much nicer and an updated ambience. Great selection and all GREAT. We return whenever possible. read more

The remodel came out wonderfully! The food was excellent. We had the ny strip steak and chicken milanesa and it was amazing!! I can't stop thinking about the dish! We will definitely be back! read more

I come here at least twice a week for the last four months. I've never had a bad meal or bad service whatsoever. I've tried many different entrees as well. Cant go wrong My most favorite restaurant in the Verde Valley! read more

Always on the lookout for a good option in the area after hiking. Upscale interior and bar, but casual enough for lunch in post hike clothes. Large patio with heaters. Large menu with several options for sides and salad. My bbq burger was yummy and perfectly cooked. Very nice and attentive staff. Will return. read more